Hotellit lähellä
Vivint Smart Home Arena,
Salt Lake City

Miinukset: Seat wasn't comfortable

Miinukset: It was a Great flight. I always enjoy flying Delta

Plussat: On time

Plussat: Kudos to the employees who really tried to help rather than pay mere lip service.

Miinukset: The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Food was decent. Entertainment was decent.

Plussat: Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement).

Plussat: Nothing

Miinukset: Proper communication

Miinukset: Seat wasn't comfortable

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Miinukset: All of the less than good, obvious!