Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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3,6
Miinukset: i will never use kayak
arvostelut:
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10,0
Plussat: Friendly staff.
arvostelut:
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8,4
Rebooked SFO to PDX
Plussat: My flight was cancelled from SFO to McKinleyville, so I had to rebook my car rental to leave from SFO and drove north. Top marks to Arlene, who worked very hard to get me the best rebooking deal possible, and it only cost me an extra $75 or so to depart from a completely different city.
Miinukset: Other than the pain of rescheduling and having to drive an SUV that guzzled gas (I only needed an economy), I appreciated their help and it was a good rental experience.
arvostelut:
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5,2
Bate and switch
Plussat: that they had a car
Miinukset: That all they had was a subcompact car and not the standard size car I ordered
arvostelut:
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6,0
Plussat: The car was ready when we needed it; friendly clerk.
Miinukset: Bummed out that the car was NOT clean. They didn't bother to wash the car or windshield, inside not vacuumed or cleaned out, and even had some granola bar wrapper left in car. When we reported the unclean car (when we returned the car) they said sorry, but they were short staffed.
arvostelut:
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2,0
rudest counter persons ever
Plussat: it's located closest to my home.
Miinukset: looked up hertz payment info online, and noted that some outlets do not accept debit cards. called the branch to speak with an agent, and was assured they do accept debit cards. got a ride to the airport, and was told they DO accept debit cards, but only on arrival to the airport with a valid flight boarding card. my ride had already departed. no other local companies had any cars remaining, there is no reception for most cell phone carriers. the agent next door (national, avis) did not have cars available, but at least called the airporter so i could get home ($40). i found a car 2 days later, for $90+ more, so they cost me over $100 because they do not bother to provide accurate payment info. jacob and melissa were slow, and rude throughout,. other than offering to let me make a local call, they did nothing to make this attempted rent anything other than miserable.
arvostelut:
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2,8
A Dodge FWD Journey is NOT a Toyota 4-Runner AWD O
Plussat: Was clean
Miinukset: WAS NOT an AWD OR 4WD like advertised and the counter person says to me after stating I need to drive into the Sierra Nevada, VERY SNOWY, mountains..."Well at least it's not a rear wheel drive car"? I have rented several times from Hertz. The last time was what I paid for. This time I paid $391.00 for a 1 day rental of basically a mini van? A fwd car/mini van thing is NOT even in the same classification as a Toyota 4-Runner AWD SUV...obviously Hertz is trying to BAIT and switch for a lessor vehicle and is basically false advertisement...
arvostelut:
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10,0
Plussat: I got a very nice car and it was easy even on a Saturday!
arvostelut:
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3,6
Miinukset: nunca voy a usar kayak
arvostelut:
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10,0
Plussat: El personal es amable.
arvostelut:
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8,4
Rehice SFO a PDX
Plussat: Mi vuelo fue cancelado de SFO a McKinleyville, así que tuve que volver a reservar mi alquiler de coche para salir de SFO y conducir hacia el norte. Lo mejor para Arlene, que trabajó muy duro para conseguirme la mejor oferta de rereserva posible, y sólo me costó 75 dólares más o menos para salir de una ciudad completamente diferente.
Miinukset: Aparte del dolor de la reprogramación y de tener que conducir un SUV que chisporrotea gas (sólo necesitaba una economía), aprecié su ayuda y fue una buena experiencia de alquiler.
arvostelut:
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5,2
Bate y el interruptor
Plussat: que tenían un coche
Miinukset: Que todo lo que tenían era un coche subcompacto y no el coche de tamaño estándar que ordené
arvostelut:
-
8,4
Rebooked SFO to PDX
Plussat: My flight was cancelled from SFO to McKinleyville, so I had to rebook my car rental to leave from SFO and drove north. Top marks to Arlene, who worked very hard to get me the best rebooking deal possible, and it only cost me an extra $75 or so to depart from a completely different city.
Miinukset: Other than the pain of rescheduling and having to drive an SUV that guzzled gas (I only needed an economy), I appreciated their help and it was a good rental experience.
arvostelut:
-
8,4
Rehice SFO a PDX
Plussat: Mi vuelo fue cancelado de SFO a McKinleyville, así que tuve que volver a reservar mi alquiler de coche para salir de SFO y conducir hacia el norte. Lo mejor para Arlene, que trabajó muy duro para conseguirme la mejor oferta de rereserva posible, y sólo me costó 75 dólares más o menos para salir de una ciudad completamente diferente.
Miinukset: Aparte del dolor de la reprogramación y de tener que conducir un SUV que chisporrotea gas (sólo necesitaba una economía), aprecié su ayuda y fue una buena experiencia de alquiler.
arvostelut:
-
3,6
Miinukset: i will never use kayak
arvostelut:
-
5,2
Bate and switch
Plussat: that they had a car
Miinukset: That all they had was a subcompact car and not the standard size car I ordered
arvostelut:
-
6,0
Plussat: The car was ready when we needed it; friendly clerk.
Miinukset: Bummed out that the car was NOT clean. They didn't bother to wash the car or windshield, inside not vacuumed or cleaned out, and even had some granola bar wrapper left in car. When we reported the unclean car (when we returned the car) they said sorry, but they were short staffed.
arvostelut:
-
2,0
rudest counter persons ever
Plussat: it's located closest to my home.
Miinukset: looked up hertz payment info online, and noted that some outlets do not accept debit cards. called the branch to speak with an agent, and was assured they do accept debit cards. got a ride to the airport, and was told they DO accept debit cards, but only on arrival to the airport with a valid flight boarding card. my ride had already departed. no other local companies had any cars remaining, there is no reception for most cell phone carriers. the agent next door (national, avis) did not have cars available, but at least called the airporter so i could get home ($40). i found a car 2 days later, for $90+ more, so they cost me over $100 because they do not bother to provide accurate payment info. jacob and melissa were slow, and rude throughout,. other than offering to let me make a local call, they did nothing to make this attempted rent anything other than miserable.
arvostelut:
-
2,8
A Dodge FWD Journey is NOT a Toyota 4-Runner AWD O
Plussat: Was clean
Miinukset: WAS NOT an AWD OR 4WD like advertised and the counter person says to me after stating I need to drive into the Sierra Nevada, VERY SNOWY, mountains..."Well at least it's not a rear wheel drive car"? I have rented several times from Hertz. The last time was what I paid for. This time I paid $391.00 for a 1 day rental of basically a mini van? A fwd car/mini van thing is NOT even in the same classification as a Toyota 4-Runner AWD SUV...obviously Hertz is trying to BAIT and switch for a lessor vehicle and is basically false advertisement...
arvostelut:
-
3,6
Miinukset: nunca voy a usar kayak
arvostelut:
-
5,2
Bate y el interruptor
Plussat: que tenían un coche
Miinukset: Que todo lo que tenían era un coche subcompacto y no el coche de tamaño estándar que ordené
arvostelut:
