Autonvuokraukset Austin–Bergstromin kansainvälinen lentoasema lentokenttä

Plussat: At first glance I liked the size of the car but it could have been cleaner. There was something pink underneath the back seat which left a would get gross when the car got warm. Basically only liked the size of the car.

Miinukset: The back tires on the car were both bald. I literally slid into oncoming traffic Thursday night when it was raining with my son and two nieces in the car with me. I couldn’t figure out why the car sounded so loud, but once I seen the tires I understood. We were in town for a family members funeral so I had a lot on my plate. I truly never thought I should have to inspect the car for safety issues before pulling it off the lot. I’m extremely disappointed and upset by my experience. I also had ever charge added to my car rental once I got to the air port. My final bill was a complete shock and I was disappointed with being taken advantage of. As I said I was here for a close family members funeral so my emotions have been everywhere. When I sign up online for a care with an idea for a price and then return it for basically double after I was put in a vehicle which was dangerous I’m an extremely unhappy customer. I also had to stand and wait to talk to a manager. After waiting and watching him walk past me I literally had to call out to him for him to actually speak with me for literally nothing more to be addressed. I’m appalled by the way I was treated

Miinukset: No cars but lots of reservations. Ending up taking a Lyft to the hotel and getting a car at Enterprise downtown next day.

Miinukset: There was no inventory at time of pick up so the staff tried to downgrade the class of car I would receive. Long wait. Was charged an extra charge for fuel despite filling the gas at Exxon next to airport,

Plussat: They eventually gave me a car. Reservation was for a mid size SUV, they offered me a four door pick up which O accepted.

Miinukset: Took over a hour to get car. Two clerk's for over 20 renters. Car was kind of beat up but it ran well and everything worked.

Plussat: Drop off was easy

Miinukset: Customer service was poor when I picked up the vehicle. Staff seemed more interested in visiting with each other than getting my paperwork done. Although I booked the vehicle 3 months in advance, I was first told the larger SUV I booked was no longer available and they only had smaller SUV's.

Plussat: nothing.

Miinukset: i can't speak to the condition of the car, but i ended up renting elsewhere b/c the budget line at the airport was endless and you had ONE person serving us. i traded off the hour wait and went to a new company.