Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Autovuokraamot kohteessa Austin–Bergstromin kansainvälinen lentoasema lentokenttä ja niiden arvostelut
Rankattu nro 1
National
Parhaat arvostelut
8,8 Erinomainen (14 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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National arvostelua
Autonvuokrauksen sijainnit
National
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 844 366 2655
Kaikki National arvostelut
National arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Rankattu nro 2
Alamo
8,6 Erinomainen (182 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Alamo arvostelua
Autonvuokrauksen sijainnit
Alamo
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 844 366 2656
Kaikki Alamo arvostelut
Alamo arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Miinukset: They lost the reservation so I had to rent again and it cost me $150 more than it was going to. Never renting via Kayak again
arvostelut:
-
9,6
Plussat: Very easy to check in and return. No car problems at all.
arvostelut:
-
10,0
Plussat: Pick up and drop off process was quick and extremely convenient!
Miinukset: Nothing! Thank you Alamo!!
arvostelut:
-
10,0
Plussat: Pick-up staff was fantastic. They were extremely well-organized and everything was smooth and efficient. Same with drop-off.
arvostelut:
-
10,0
Plussat: Yes everything was smooth
arvostelut:
-
10,0
Plussat: Very efficient pickup/dropoff. The car was nice.
arvostelut:
-
10,0
Best rental experience ever!
Plussat: The Alamo rental counter was really fast and the manager at the car lot at Bergsteom airport (Sean) was really great! They opened the counter slightly early because I was there at 550am and they found me a nice car with a USB slot to charge my car and cruise control at no additional charge. Great service, really would recommend it unreservedly to anyone! And renting from Alamo and then driving to The Alamo. I thought that was just awesome!
Miinukset: They suggested that they could TOP up petrol for me. I didn’t take up the option because I thought it would be more expensive. I realised that Alamo did it cheaper than me going to the petrol kiosk to top up petrol. Maybe they could post the typical live petrol prices nearby so that people will take up the option.
arvostelut:
-
10,0
Easy
Plussat: Customer service was excellent, very fast
arvostelut:
-
10,0
Súper bien
Plussat: La Llegada es muy fácil y el Personal muy amable olvidé una cosa en el carro y me avisaron de inmediato para recogerla.
Miinukset: Ojalá tuvieran más sucursales en la ciudad para dejar los vehículos y no solo el aeropuerto.
arvostelut:
-
10,0
Fast
Plussat: Fast
Miinukset: N:a
arvostelut:
-
2,0
No car for over one & half hours
Miinukset: Made ne wait for over one & half hours because dozens of people waiting.
arvostelut:
-
10,0
Great company for a one-way rental!
Plussat: I picked up the car at 11pm from the Austin airport and had 48 hours to get it to Tampa. It was a very easy rental for pick-up and dropping it off was no more hassle (for it being one-way and a new car to their fleet location). Over-all very satisfied with the car, the customer-interfacing staff and the admin of it all.
arvostelut:
-
9,6
Plussat: Very easy to check in and return. No car problems at all.
arvostelut:
-
10,0
Plussat: Pick up and drop off process was quick and extremely convenient!
Miinukset: Nothing! Thank you Alamo!!
arvostelut:
-
10,0
Plussat: Pick-up staff was fantastic. They were extremely well-organized and everything was smooth and efficient. Same with drop-off.
arvostelut:
-
10,0
Plussat: Yes everything was smooth
arvostelut:
-
10,0
Plussat: Very efficient pickup/dropoff. The car was nice.
arvostelut:
-
10,0
Best rental experience ever!
Plussat: The Alamo rental counter was really fast and the manager at the car lot at Bergsteom airport (Sean) was really great! They opened the counter slightly early because I was there at 550am and they found me a nice car with a USB slot to charge my car and cruise control at no additional charge. Great service, really would recommend it unreservedly to anyone! And renting from Alamo and then driving to The Alamo. I thought that was just awesome!
Miinukset: They suggested that they could TOP up petrol for me. I didn’t take up the option because I thought it would be more expensive. I realised that Alamo did it cheaper than me going to the petrol kiosk to top up petrol. Maybe they could post the typical live petrol prices nearby so that people will take up the option.
arvostelut:
-
10,0
Easy
Plussat: Customer service was excellent, very fast
arvostelut:
-
10,0
Súper bien
Plussat: La Llegada es muy fácil y el Personal muy amable olvidé una cosa en el carro y me avisaron de inmediato para recogerla.
Miinukset: Ojalá tuvieran más sucursales en la ciudad para dejar los vehículos y no solo el aeropuerto.
arvostelut:
-
10,0
Fast
Plussat: Fast
Miinukset: N:a
arvostelut:
-
10,0
Great company for a one-way rental!
Plussat: I picked up the car at 11pm from the Austin airport and had 48 hours to get it to Tampa. It was a very easy rental for pick-up and dropping it off was no more hassle (for it being one-way and a new car to their fleet location). Over-all very satisfied with the car, the customer-interfacing staff and the admin of it all.
arvostelut:
Rankattu nro 3
Enterprise
8,4 Erinomainen (127 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Enterprise arvostelua
Autonvuokrauksen sijainnit
Enterprise
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 737 484 3896
Kaikki Enterprise arvostelut
Enterprise arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Plussat: Terms of payment weren’t on my order but I’m told that it was by every agent and manager I’ve spoke with. I needed a credit card or a return flight. This left me stranded and cost me my job.
arvostelut:
-
10,0
Plussat: Very friendly positive staff.
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: The car was great and the customer service was awesome!
arvostelut:
-
8,4
Miinukset: If the car was clean, or at least a car wash. The car was filled with mud on the exterior and the interior could have helped some vacuuming, since it was left as it was from the prior driver who return the car.
arvostelut:
-
9,2
Plussat: Friendly staff, comfortable vehicle, like that drop off/pick up was in the parking garage.
Miinukset: Directions as to where to go for drop off could be a lot clearer. There are clear direction signs throughout the airport then nothing. We missed the turn into the garage and had to circle around. Saw several other cars do the same thing.
arvostelut:
-
10,0
Plussat: Staff was extremely helpful and friendly. They gave us a free upgrade in vehicle. Pickup and drop off were very smooth and efficient.
Miinukset: Nothing
arvostelut:
-
9,2
Plussat: Easy and fast pick up and drop off process
Miinukset: We were given a car smaller than we ordered. I wasnt aware of the $200 bond until the pick up time.
arvostelut:
-
10,0
Excellent customer service
Plussat: Everyone was very friendly, from getting the car to bringing it back.
arvostelut:
-
10,0
Very good service
Plussat: The car is very good. It is a new car.
Miinukset: None
arvostelut:
-
6,0
Miinukset: All the observations were passed on to the manager at the drop off location.
arvostelut:
-
8,0
Plussat: Didn’t rent a car in Austin I drove the rental car from Houston to Austin and returning at the airport
arvostelut:
-
10,0
Plussat: Super fast and friendly. No pressure upselling. My car was clean and the air conditioning was running and cold on my hot day.
arvostelut:
-
10,0
Plussat: Very friendly positive staff.
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: The car was great and the customer service was awesome!
arvostelut:
-
9,2
Plussat: Friendly staff, comfortable vehicle, like that drop off/pick up was in the parking garage.
Miinukset: Directions as to where to go for drop off could be a lot clearer. There are clear direction signs throughout the airport then nothing. We missed the turn into the garage and had to circle around. Saw several other cars do the same thing.
arvostelut:
-
10,0
Plussat: Staff was extremely helpful and friendly. They gave us a free upgrade in vehicle. Pickup and drop off were very smooth and efficient.
Miinukset: Nothing
arvostelut:
-
9,2
Plussat: Easy and fast pick up and drop off process
Miinukset: We were given a car smaller than we ordered. I wasnt aware of the $200 bond until the pick up time.
arvostelut:
-
10,0
Excellent customer service
Plussat: Everyone was very friendly, from getting the car to bringing it back.
arvostelut:
-
10,0
Very good service
Plussat: The car is very good. It is a new car.
Miinukset: None
arvostelut:
-
10,0
Plussat: Super fast and friendly. No pressure upselling. My car was clean and the air conditioning was running and cold on my hot day.
arvostelut:
-
8,4
Miinukset: If the car was clean, or at least a car wash. The car was filled with mud on the exterior and the interior could have helped some vacuuming, since it was left as it was from the prior driver who return the car.
arvostelut:
-
8,0
Plussat: Didn’t rent a car in Austin I drove the rental car from Houston to Austin and returning at the airport
arvostelut:
-
2,0
Plussat: Terms of payment weren’t on my order but I’m told that it was by every agent and manager I’ve spoke with. I needed a credit card or a return flight. This left me stranded and cost me my job.
arvostelut:
-
6,0
Miinukset: All the observations were passed on to the manager at the drop off location.
arvostelut:
Rankattu nro 4
Hertz
8,2 Erinomainen (237 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Hertz arvostelua
Autonvuokrauksen sijainnit
Hertz
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 512 247 7250
Kaikki Hertz arvostelut
Hertz arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,4
Miinukset: Staff was too pushy trying to sell damage waiver. Adding my wife as a driver was very highly priced at $13.50/day. We declined to add her, because it was too expensive.
arvostelut:
-
5,6
Plussat: The car was nice
Miinukset: Hertz frontdesk staff wasn't aware of the insurance I already bought through Kayak and double charged me, it was a mess to get the money back.
arvostelut:
-
10,0
Plussat: Super friendly staff! Upgraded to a Camaro SS - awesome car! Couldn’t figure out the trunk at first and the staff in the garage was so helpful. Returning the car was a breeze too. Thank you for a great experience!
arvostelut:
-
2,0
Plussat: Prepaid reservation never fulfilled because all cars were given away due to Dallas area flight cancellations and diversions earlier that day. Would have been nice if they told me this when I called to say I’d arrive 1hr later.
Miinukset: I understand weather was moving into the surrounding cities, so as we were waiting for an open gate I called Hertz from the tarmac to inform them I’d be 1hr later for pickup now. My prepaid reservation didn’t matter- there were no cars left for anyone who had reservations when we got to the desk. :(
arvostelut:
-
10,0
Plussat: Staff was great. They had a great influx of people and they went from one window open to 4 in very short order. I got a upgrade to Camry LX without additional cost. The car was wonderful.
Miinukset: All was nice.
arvostelut:
-
10,0
Plussat: Staff is helpful, drop off easy
arvostelut:
-
10,0
Plussat: pickup and drop off were like nothing I've experienced. Very easy. Very friendly at the desk.
arvostelut:
-
4,8
Plussat: Staff was friendly and courteous - trying to work through the situation as best as they could.
Miinukset: The line at the checkout counter was over 50 people and was only getting longer. The gold-status line had another 10 people waiting. After the line, I went out to the pickup area and there were 0 mid-size cars available, which I had reserved. No compacts. Waited 30 min for SUV - not what I reserved.
arvostelut:
-
7,2
Plussat: Nice car, ok staff, great price
Miinukset: Car was not washed and hard to determine if there is damage to a dirty car.
arvostelut:
-
10,0
Plussat: The gentleman at the counter was Jacob?? Did a great job on the rental.vHe was amazing to talk with and out me in a great car for fair value. He is very good at his job.
Miinukset: A little confusing with early morning drop off. Maybe an insert with the rental explaining how it works would be helpful.
arvostelut:
-
6,4
Plussat: Staff was friendly and helpful. Easy pick up and drop off.
Miinukset: After taking care of the paperwork, I was sent out to the lot to choose the car that I wanted from Zone 1. There were only three vehicles in this zone. Two Kia Sols and 1 large pickup truck. Neither of the vehicles were what I signed up for.
arvostelut:
-
4,8
Bought one thing got another
Miinukset: Paid for a full size suv and got the smallest one made. Was charged for the upgrade to an suv that was the same size as the one we originally rented. Receipt has some hidden charges that were never revealed.
arvostelut:
-
10,0
Plussat: Super friendly staff! Upgraded to a Camaro SS - awesome car! Couldn’t figure out the trunk at first and the staff in the garage was so helpful. Returning the car was a breeze too. Thank you for a great experience!
arvostelut:
-
10,0
Plussat: Staff was great. They had a great influx of people and they went from one window open to 4 in very short order. I got a upgrade to Camry LX without additional cost. The car was wonderful.
Miinukset: All was nice.
arvostelut:
-
10,0
Plussat: Staff is helpful, drop off easy
arvostelut:
-
10,0
Plussat: pickup and drop off were like nothing I've experienced. Very easy. Very friendly at the desk.
arvostelut:
-
10,0
Plussat: The gentleman at the counter was Jacob?? Did a great job on the rental.vHe was amazing to talk with and out me in a great car for fair value. He is very good at his job.
Miinukset: A little confusing with early morning drop off. Maybe an insert with the rental explaining how it works would be helpful.
arvostelut:
-
6,4
Miinukset: Staff was too pushy trying to sell damage waiver. Adding my wife as a driver was very highly priced at $13.50/day. We declined to add her, because it was too expensive.
arvostelut:
-
5,6
Plussat: The car was nice
Miinukset: Hertz frontdesk staff wasn't aware of the insurance I already bought through Kayak and double charged me, it was a mess to get the money back.
arvostelut:
-
2,0
Plussat: Prepaid reservation never fulfilled because all cars were given away due to Dallas area flight cancellations and diversions earlier that day. Would have been nice if they told me this when I called to say I’d arrive 1hr later.
Miinukset: I understand weather was moving into the surrounding cities, so as we were waiting for an open gate I called Hertz from the tarmac to inform them I’d be 1hr later for pickup now. My prepaid reservation didn’t matter- there were no cars left for anyone who had reservations when we got to the desk. :(
arvostelut:
-
4,8
Plussat: Staff was friendly and courteous - trying to work through the situation as best as they could.
Miinukset: The line at the checkout counter was over 50 people and was only getting longer. The gold-status line had another 10 people waiting. After the line, I went out to the pickup area and there were 0 mid-size cars available, which I had reserved. No compacts. Waited 30 min for SUV - not what I reserved.
arvostelut:
-
6,4
Plussat: Staff was friendly and helpful. Easy pick up and drop off.
Miinukset: After taking care of the paperwork, I was sent out to the lot to choose the car that I wanted from Zone 1. There were only three vehicles in this zone. Two Kia Sols and 1 large pickup truck. Neither of the vehicles were what I signed up for.
arvostelut:
-
4,8
Bought one thing got another
Miinukset: Paid for a full size suv and got the smallest one made. Was charged for the upgrade to an suv that was the same size as the one we originally rented. Receipt has some hidden charges that were never revealed.
arvostelut:
Rankattu nro 5
Budget
7,7 Hyvä (89 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Budget arvostelua
Autonvuokrauksen sijainnit
Budget
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 512 356 3519
Kaikki Budget arvostelut
Budget arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,8
Miinukset: There was no inventory at time of pick up so the staff tried to downgrade the class of car I would receive. Long wait. Was charged an extra charge for fuel despite filling the gas at Exxon next to airport,
arvostelut:
-
4,8
Plussat: They eventually gave me a car. Reservation was for a mid size SUV, they offered me a four door pick up which O accepted.
Miinukset: Took over a hour to get car. Two clerk's for over 20 renters. Car was kind of beat up but it ran well and everything worked.
arvostelut:
-
4,0
Plussat: Drop off was easy
Miinukset: Customer service was poor when I picked up the vehicle. Staff seemed more interested in visiting with each other than getting my paperwork done. Although I booked the vehicle 3 months in advance, I was first told the larger SUV I booked was no longer available and they only had smaller SUV's.
arvostelut:
-
10,0
Plussat: Car was clean and larger than expected. Great value.
Miinukset: Everything was a breeze.
arvostelut:
-
8,0
Plussat: Staff was organized and drop-off was fast and easy.
arvostelut:
-
7,6
Miinukset: I just wish the first car we got would have smelled clean and not like wet dog. And also the carpet was damp
arvostelut:
-
4,4
Plussat: nothing.
Miinukset: i can't speak to the condition of the car, but i ended up renting elsewhere b/c the budget line at the airport was endless and you had ONE person serving us. i traded off the hour wait and went to a new company.
arvostelut:
-
8,8
Miinukset: Waited in line for approx. 20 minutes when picking up car. Only one person at customer counter with 5 ahead and three behind waiting to be served. 2nd customer representation showed up only when three parties were left.
arvostelut:
-
10,0
Easy!
Plussat: The car was ready and waiting. Paper work was painless and quick. Drop off was so so easy and the attendant was so funny and friendly. The price was great.
Miinukset: The hardest part was finding a gas station to refill gas tank in an area I wasn’t familiar with. Plan ahead.
arvostelut:
-
2,8
$300 for a 24-hour rental? Right on!
Plussat: The vehicle didn’t break down and it took my family from point A to point B. That’s about the only positive about the experience.
Miinukset: It took nearly an hour to get the vehicle. I guess on saturdays at the airport they don’t expect any business since there were only 3 staff covering for 2 rental companies. I stood in line for almost an hour. The staff at the desk spoke so softly I could barely hear him, I guess I didn’t hear him when he added the pre-paid tank of gas for $90 which I’ve never opted for. The vehicle reeked of cigarette smoke which gave my kids a headache. I would have asked for an exchange, but after waiting as long as we did for the vehicle we decided it wouldn’t be worth the wait. As long as I remember this experience is associated with Budget car rental I won’t be using them again.
arvostelut:
-
2,8
Miinukset: Trouble checking in,car not in correct space where told to pick up.
arvostelut:
-
2,0
Failure
Plussat: It was easy to book online and great price, however there was NO car when I arrived to pick it up
Miinukset: After waiting in line behind TWELVE customers, I reached the counter and was told that NO cars were available. Budget should NOT allow cars to be rented that do NOT exist in reality. This is inexcusably poor customer service. I had to rent a car from another company for twice the price and was at the airport for 90 minutes longer than I should have been
arvostelut:
-
10,0
Plussat: Car was clean and larger than expected. Great value.
Miinukset: Everything was a breeze.
arvostelut:
-
8,8
Miinukset: Waited in line for approx. 20 minutes when picking up car. Only one person at customer counter with 5 ahead and three behind waiting to be served. 2nd customer representation showed up only when three parties were left.
arvostelut:
-
10,0
Easy!
Plussat: The car was ready and waiting. Paper work was painless and quick. Drop off was so so easy and the attendant was so funny and friendly. The price was great.
Miinukset: The hardest part was finding a gas station to refill gas tank in an area I wasn’t familiar with. Plan ahead.
arvostelut:
-
2,8
Miinukset: There was no inventory at time of pick up so the staff tried to downgrade the class of car I would receive. Long wait. Was charged an extra charge for fuel despite filling the gas at Exxon next to airport,
arvostelut:
-
4,8
Plussat: They eventually gave me a car. Reservation was for a mid size SUV, they offered me a four door pick up which O accepted.
Miinukset: Took over a hour to get car. Two clerk's for over 20 renters. Car was kind of beat up but it ran well and everything worked.
arvostelut:
-
4,0
Plussat: Drop off was easy
Miinukset: Customer service was poor when I picked up the vehicle. Staff seemed more interested in visiting with each other than getting my paperwork done. Although I booked the vehicle 3 months in advance, I was first told the larger SUV I booked was no longer available and they only had smaller SUV's.
arvostelut:
-
4,4
Plussat: nothing.
Miinukset: i can't speak to the condition of the car, but i ended up renting elsewhere b/c the budget line at the airport was endless and you had ONE person serving us. i traded off the hour wait and went to a new company.
arvostelut:
-
2,8
$300 for a 24-hour rental? Right on!
Plussat: The vehicle didn’t break down and it took my family from point A to point B. That’s about the only positive about the experience.
Miinukset: It took nearly an hour to get the vehicle. I guess on saturdays at the airport they don’t expect any business since there were only 3 staff covering for 2 rental companies. I stood in line for almost an hour. The staff at the desk spoke so softly I could barely hear him, I guess I didn’t hear him when he added the pre-paid tank of gas for $90 which I’ve never opted for. The vehicle reeked of cigarette smoke which gave my kids a headache. I would have asked for an exchange, but after waiting as long as we did for the vehicle we decided it wouldn’t be worth the wait. As long as I remember this experience is associated with Budget car rental I won’t be using them again.
arvostelut:
-
2,8
Miinukset: Trouble checking in,car not in correct space where told to pick up.
arvostelut:
-
2,0
Failure
Plussat: It was easy to book online and great price, however there was NO car when I arrived to pick it up
Miinukset: After waiting in line behind TWELVE customers, I reached the counter and was told that NO cars were available. Budget should NOT allow cars to be rented that do NOT exist in reality. This is inexcusably poor customer service. I had to rent a car from another company for twice the price and was at the airport for 90 minutes longer than I should have been
arvostelut:
Rankattu nro 6
Payless
7,3 Hyvä (166 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Payless arvostelua
Autonvuokrauksen sijainnit
Payless
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Blvd
+1 512 961 5295
Kaikki Payless arvostelut
Payless arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
9,6
Plussat: Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!
Miinukset: Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.
arvostelut:
-
2,0
Plussat: There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate opti
Miinukset: Never take any deal from Payless
arvostelut:
-
6,8
Miinukset: I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.
arvostelut:
-
6,4
Plussat: Drop off was easy.
Miinukset: Pick up! We had to walk all way down to end of counter just to see a very small sign that said to go to get in line at Hertz.
arvostelut:
-
4,0
Miinukset: Austin has a system of toll highways and the rental person assured me I needed a toll pass for my travels to Kerrville and back when I showed them my route on the map. This added over $50 to the rental. The road to Kerrville is NOT tolled and toll roads are easily avoided in Austin. I felt swindled.
arvostelut:
-
7,6
Miinukset: I had to bounce between 2 counters bc the computer wasn't hooked up to the printer They sent me to a car space that was empty so I had to return to the counter(s)
arvostelut:
-
4,4
Plussat: easy pick-up.
Miinukset: Charged me extra day, without letting me know.
arvostelut:
-
2,0
Plussat: Nothing. Was at Austin on business. Redirected us to budget. Where the line was an hour long. Waste of money. We went with Alamo in the end. Much better service.
Miinukset: Don’t redirect people to a long line. If you rent from Payless. Have an attendant at Payless.
arvostelut:
-
9,6
Plussat: Staff was very helpful, vehicle was a good value. Exactly what I was looking for.
Miinukset: The signs in the Austin airport are a bit confusing. Signs direct you to level 3 for Payless. That is where the cars are, but the main desk is back on 1. Cost me a couple minutes.
arvostelut:
-
10,0
Miinukset: Nothing really. Check in and out was easy. Got a bigger car than what I paid for.
arvostelut:
-
8,0
Miinukset: Interior windows of the car could have been cleaned. New cars let off a lots of particulates that go on the inside of the windows.
arvostelut:
-
7,2
Plussat: The car
Miinukset: The process to get the car.
arvostelut:
-
9,6
Plussat: Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!
Miinukset: Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.
arvostelut:
-
9,6
Plussat: Staff was very helpful, vehicle was a good value. Exactly what I was looking for.
Miinukset: The signs in the Austin airport are a bit confusing. Signs direct you to level 3 for Payless. That is where the cars are, but the main desk is back on 1. Cost me a couple minutes.
arvostelut:
-
10,0
Miinukset: Nothing really. Check in and out was easy. Got a bigger car than what I paid for.
arvostelut:
-
6,8
Miinukset: I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.
arvostelut:
-
7,6
Miinukset: I had to bounce between 2 counters bc the computer wasn't hooked up to the printer They sent me to a car space that was empty so I had to return to the counter(s)
arvostelut:
-
8,0
Miinukset: Interior windows of the car could have been cleaned. New cars let off a lots of particulates that go on the inside of the windows.
arvostelut:
-
7,2
Plussat: The car
Miinukset: The process to get the car.
arvostelut:
-
2,0
Plussat: There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate opti
Miinukset: Never take any deal from Payless
arvostelut:
-
6,4
Plussat: Drop off was easy.
Miinukset: Pick up! We had to walk all way down to end of counter just to see a very small sign that said to go to get in line at Hertz.
arvostelut:
-
4,0
Miinukset: Austin has a system of toll highways and the rental person assured me I needed a toll pass for my travels to Kerrville and back when I showed them my route on the map. This added over $50 to the rental. The road to Kerrville is NOT tolled and toll roads are easily avoided in Austin. I felt swindled.
arvostelut:
-
4,4
Plussat: easy pick-up.
Miinukset: Charged me extra day, without letting me know.
arvostelut:
-
2,0
Plussat: Nothing. Was at Austin on business. Redirected us to budget. Where the line was an hour long. Waste of money. We went with Alamo in the end. Much better service.
Miinukset: Don’t redirect people to a long line. If you rent from Payless. Have an attendant at Payless.
arvostelut:
Rankattu nro 7
Advantage
7,2 Hyvä (209 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
╳
Advantage arvostelua
Autonvuokrauksen sijainnit
Advantage
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3600 Presidential Blvd, Suite 107
+1 512 389 2633
Kaikki Advantage arvostelut
Advantage arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
5,2
Plussat: I didn’t get the car or help from the staff. Still charged full amount.
Miinukset: I scheduled a same day pick up via my phone And the city auto populated to the neighboring city. I didn’t realize this until I went to pick the car up - kiosk guy directed me to customer service line but no one answered x 5. Called again the next day and was told it was too late.
arvostelut:
-
8,8
Plussat: The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.
Miinukset: More courtesy from the desk clerk when we got the cat
arvostelut:
-
4,4
Plussat: helpful staff, easy drop off & pickup
Miinukset: Car had almost no engine power, it was dangerously slow-speedup while merging onto freeway ramps, changing lanes the car was diesel volkswagon Jetta - i felt horrible for causing much more pollution compared to gas/hybrid
arvostelut:
-
8,8
Plussat: Easy pick up and drop off.
Miinukset: There was a piece of trash in the back of the minivan when we got it.
arvostelut:
-
8,0
Plussat: 26$ to "rent" a toll pass for two days...A bit rediculous! Didn't take it when in Austin, Tx
arvostelut:
-
8,8
Plussat: I loved the Chevy Cruze LT...
Miinukset: The Advantage Staff, on pickup, was unprofessional and I had to ask them to fill the car up with fuel.
arvostelut:
-
8,0
Miinukset: Getting Toyota Corolla as requested - instead got Hyundai Sonata
arvostelut:
-
6,4
Plussat: We ended up with a truck, albeit an impractical one, with decent features at a great price. Drop off experience was pleasant.
Miinukset: Beware of their dealer’s / manager’s special. They’ll try and give you a diesel vehicle and lie at pickup to convince you to upgrade and/or tack on extras. Worst rental pickup experience I’ve ever had! Go with Fox if you need a low-budget rental.
arvostelut:
-
10,0
Plussat: Wet helpful staff; good, clean car
arvostelut:
-
6,8
Miinukset: Slow check in.
arvostelut:
-
10,0
Plussat: Staff friendly. No wait. Easy in-out
arvostelut:
-
3,2
Plussat: Staff was friendly and drop off was easy
Miinukset: Staff didn't let us know it was a diesel vehicle and that diesel prices were higher than gas prices. Also car was not well maintained....smelled of body odor, passenger window didn't work, transmission was rough on acceleration, and brakes were all or nothing stopping (too catchy).
arvostelut:
-
8,8
Plussat: The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.
Miinukset: More courtesy from the desk clerk when we got the cat
arvostelut:
-
8,8
Plussat: Easy pick up and drop off.
Miinukset: There was a piece of trash in the back of the minivan when we got it.
arvostelut:
-
8,8
Plussat: I loved the Chevy Cruze LT...
Miinukset: The Advantage Staff, on pickup, was unprofessional and I had to ask them to fill the car up with fuel.
arvostelut:
-
10,0
Plussat: Wet helpful staff; good, clean car
arvostelut:
-
10,0
Plussat: Staff friendly. No wait. Easy in-out
arvostelut:
-
5,2
Plussat: I didn’t get the car or help from the staff. Still charged full amount.
Miinukset: I scheduled a same day pick up via my phone And the city auto populated to the neighboring city. I didn’t realize this until I went to pick the car up - kiosk guy directed me to customer service line but no one answered x 5. Called again the next day and was told it was too late.
arvostelut:
-
4,4
Plussat: helpful staff, easy drop off & pickup
Miinukset: Car had almost no engine power, it was dangerously slow-speedup while merging onto freeway ramps, changing lanes the car was diesel volkswagon Jetta - i felt horrible for causing much more pollution compared to gas/hybrid
arvostelut:
-
6,4
Plussat: We ended up with a truck, albeit an impractical one, with decent features at a great price. Drop off experience was pleasant.
Miinukset: Beware of their dealer’s / manager’s special. They’ll try and give you a diesel vehicle and lie at pickup to convince you to upgrade and/or tack on extras. Worst rental pickup experience I’ve ever had! Go with Fox if you need a low-budget rental.
arvostelut:
-
3,2
Plussat: Staff was friendly and drop off was easy
Miinukset: Staff didn't let us know it was a diesel vehicle and that diesel prices were higher than gas prices. Also car was not well maintained....smelled of body odor, passenger window didn't work, transmission was rough on acceleration, and brakes were all or nothing stopping (too catchy).
arvostelut:
Rankattu nro 8
Thrifty
7,0 Hyvä (106 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
╳
Thrifty arvostelua
Autonvuokrauksen sijainnit
Thrifty
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3600 Presidental Blvd
+1 512 530 6811
Kaikki Thrifty arvostelut
Thrifty arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,0
Plussat: Relatively painless.
Miinukset: The charge ar sign up was to be $94. But I was billed $111 — even tho there were no extra charges, and the car was returned full. Not very fair.
arvostelut:
-
10,0
Plussat: The rental center at the Austin airport is amazingly convenient as it is directly attached to the airport. T
Miinukset: We had reserved an SUV but they did not have any. They offered us a minivan or pickup truck for the same price which worked out ok.
arvostelut:
-
8,0
Miinukset: I have traveled to Austin and rented cars. Thrifty has been my only one that charged extra for a toll tag. Others provided the tag and the tolls showed up on your credit card. Thrifty was $35 plus tolls. Unfortunately, I didn’t know this until I got to the counter
arvostelut:
-
10,0
Plussat: Very easy, very friendly.
arvostelut:
-
8,8
Miinukset: The Thrifty we at drop off said he would email the final receipt but I did not receive the final bill/receipt.
arvostelut:
-
8,0
Plussat: The staff was great.
arvostelut:
-
8,0
Plussat: Great staff. Nice car
Miinukset: Toll roads were not explained to us. Accidentally got on a toll road no way to pay in cash so was charged a $25 admin fee plus the cost of the toll
arvostelut:
-
2,0
Miinukset: Didn’t have my car, forces to use another agency at almost 3 times the cost!
arvostelut:
-
10,0
Plussat: Quick service with short lines when we were there and a fun car to drive.
arvostelut:
-
2,0
Miinukset: I was never able to pick up my rental. The reservation was for 12pm. I arrived at 205pm. The associate advised me they have a 2-hour no-show policy and they rented my car and had no cars left. In 5 minutes?! I was forced to make another reservation with Avis and paid $200 more for the rental.
arvostelut:
-
2,0
Miinukset: Upon arrival they didn't have the car. I needed to switch to a competitor and pay almost twice as much.
arvostelut:
-
4,0
Plussat: staff was helpful
Miinukset: When i got there they told me i couldn't use toll roads without paying $25 per toll to the car company. They didn't explain the return gas policy. I returned it just a few gallons short and they charged me for a whole tank of gas. They said if there is any gas short you get charged for a whole tank.
arvostelut:
-
10,0
Plussat: The rental center at the Austin airport is amazingly convenient as it is directly attached to the airport. T
Miinukset: We had reserved an SUV but they did not have any. They offered us a minivan or pickup truck for the same price which worked out ok.
arvostelut:
-
10,0
Plussat: Very easy, very friendly.
arvostelut:
-
8,8
Miinukset: The Thrifty we at drop off said he would email the final receipt but I did not receive the final bill/receipt.
arvostelut:
-
10,0
Plussat: Quick service with short lines when we were there and a fun car to drive.
arvostelut:
-
8,0
Miinukset: I have traveled to Austin and rented cars. Thrifty has been my only one that charged extra for a toll tag. Others provided the tag and the tolls showed up on your credit card. Thrifty was $35 plus tolls. Unfortunately, I didn’t know this until I got to the counter
arvostelut:
-
8,0
Plussat: The staff was great.
arvostelut:
-
8,0
Plussat: Great staff. Nice car
Miinukset: Toll roads were not explained to us. Accidentally got on a toll road no way to pay in cash so was charged a $25 admin fee plus the cost of the toll
arvostelut:
-
6,0
Plussat: Relatively painless.
Miinukset: The charge ar sign up was to be $94. But I was billed $111 — even tho there were no extra charges, and the car was returned full. Not very fair.
arvostelut:
-
2,0
Miinukset: Didn’t have my car, forces to use another agency at almost 3 times the cost!
arvostelut:
-
2,0
Miinukset: I was never able to pick up my rental. The reservation was for 12pm. I arrived at 205pm. The associate advised me they have a 2-hour no-show policy and they rented my car and had no cars left. In 5 minutes?! I was forced to make another reservation with Avis and paid $200 more for the rental.
arvostelut:
-
2,0
Miinukset: Upon arrival they didn't have the car. I needed to switch to a competitor and pay almost twice as much.
arvostelut:
-
4,0
Plussat: staff was helpful
Miinukset: When i got there they told me i couldn't use toll roads without paying $25 per toll to the car company. They didn't explain the return gas policy. I returned it just a few gallons short and they charged me for a whole tank of gas. They said if there is any gas short you get charged for a whole tank.
arvostelut:
Rankattu nro 9
Avis
6,8 Hyvä (40 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
╳
Avis arvostelua
Autonvuokrauksen sijainnit
Avis
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Boulevard
+1 512 356 3510
Kaikki Avis arvostelut
Avis arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
2,0
Plussat: drop off was easy
Miinukset: cost transperancy.. got ripped off.. becoz I was charged .40$ per mile on 300 mile trip. No indication of per mile at the time of rental. Giving out cheaper rental to beat search engine, but charging per mile. Felt really awful.
arvostelut:
-
7,2
Plussat: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.
Miinukset: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.
arvostelut:
-
7,6
Miinukset: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.
arvostelut:
-
9,6
Plussat: The staff was great. Cindy was friendly and really helpful.
Miinukset: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty
arvostelut:
-
10,0
Plussat: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.
Miinukset: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!
arvostelut:
-
4,0
Miinukset: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.
arvostelut:
-
7,6
Plussat: Reps on site were friendly and helpful Car was clean
Miinukset: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.
arvostelut:
-
2,0
Miinukset: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.
arvostelut:
-
2,0
Plussat: Corrected issues quickly
Miinukset: I had several issues with being charged the wrong amount. Over the course of a 1 day rental I was given 4 different receipts with 4 different charges, none of which were the charge that actually cleared on my credit card. The people at the rental center were helpful but calling customer service was one of the worst experiences I’ve had with a customer service representative ever (his name was George, very rude and not helpful at all)
arvostelut:
-
4,0
Bad Experience
Plussat: Realizing we were traveling on Thanksgiving day, Avis was understaffed at their front desk. The poor young girl was stressed while she handled customer calls as well as those at the counter.
arvostelut:
-
5,6
Plussat: Car was clean and ready to go.
Miinukset: Had to wait in line over half an hour to pick it up.
arvostelut:
-
4,0
Plussat: Nice car. Good mileage.
Miinukset: I did not like the fact that they charged me for two days instead of one although I returned the car in less than 23 hours.
arvostelut:
-
9,6
Plussat: The staff was great. Cindy was friendly and really helpful.
Miinukset: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty
arvostelut:
-
10,0
Plussat: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.
Miinukset: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!
arvostelut:
-
7,2
Plussat: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.
Miinukset: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.
arvostelut:
-
7,6
Miinukset: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.
arvostelut:
-
7,6
Plussat: Reps on site were friendly and helpful Car was clean
Miinukset: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.
arvostelut:
-
2,0
Plussat: drop off was easy
Miinukset: cost transperancy.. got ripped off.. becoz I was charged .40$ per mile on 300 mile trip. No indication of per mile at the time of rental. Giving out cheaper rental to beat search engine, but charging per mile. Felt really awful.
arvostelut:
-
4,0
Miinukset: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.
arvostelut:
-
2,0
Miinukset: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.
arvostelut:
-
2,0
Plussat: Corrected issues quickly
Miinukset: I had several issues with being charged the wrong amount. Over the course of a 1 day rental I was given 4 different receipts with 4 different charges, none of which were the charge that actually cleared on my credit card. The people at the rental center were helpful but calling customer service was one of the worst experiences I’ve had with a customer service representative ever (his name was George, very rude and not helpful at all)
arvostelut:
-
4,0
Bad Experience
Plussat: Realizing we were traveling on Thanksgiving day, Avis was understaffed at their front desk. The poor young girl was stressed while she handled customer calls as well as those at the counter.
arvostelut:
-
5,6
Plussat: Car was clean and ready to go.
Miinukset: Had to wait in line over half an hour to pick it up.
arvostelut:
-
4,0
Plussat: Nice car. Good mileage.
Miinukset: I did not like the fact that they charged me for two days instead of one although I returned the car in less than 23 hours.
arvostelut:
Rankattu nro 10
Dollar
6,6 Hyvä (73 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
╳
Dollar arvostelua
Autonvuokrauksen sijainnit
Dollar
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3600 Presidental Blvd
+1 512 530 2277
Kaikki Dollar arvostelut
Dollar arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
7,6
Plussat: Good car.
Miinukset: The license plate didn’t match the rental agreement , which caused a length delay when I tried to exit the rental area. Then, after returning the vehicle and receiving my receipt, I noticed a $9.90 charge for an emergency roadside service that I didn’t purchase or agree to.
arvostelut:
-
2,0
Plussat: NOTHING!!!!!!!!!!!
Miinukset: Car - service - price - policies
arvostelut:
-
2,0
Miinukset: Did not have any cars.
arvostelut:
-
10,0
Plussat: Friendliness of the staff
Miinukset: Wait toll payment structure
arvostelut:
-
6,8
Miinukset: Quotes on arrival different than quotes at reservation. The fees and addons are difficult to follow. I can't fault the agent at the desk, since I think this is systemic to Dollar. I will hesitate to rent at Dollar in the future.
arvostelut:
-
2,0
Not using dollar again
Miinukset: I booked full size SUV and at time of pick up was give. A mini van which was dirty and full of dead and alive spiders. I was told to go visit another center which was 85 miles away and they will exchange the car for me but when I reached there that did not happen because of some franchise issue. They cleaned the car for me. So I used the same mini van for next 5 days which I never wanted and paid for it.
arvostelut:
-
10,0
Plussat: The car was nice! It was also great on gas which was a plus!
arvostelut:
-
9,6
Shuttle to Airline Ticket Counter was too far
Plussat: Service was great
Miinukset: Long walk to Airline Ticket Counter
arvostelut:
-
2,0
Terrible - worst experience ever
Miinukset: horrendous service. Doubled price from kayak
arvostelut:
-
4,8
The fee quoted when reserving online was misleading
Miinukset: The daily rate was ridiculously misleading. We ended up paying hundreds of dollars in mysterious fees and "surcharges"
arvostelut:
-
8,0
Formula 1 weekend
Plussat: They did not have our class of car, but offered free upgrade. Rep assumed we knew what names of cars being offered was and neglected to mention one of the options was a pickup truck (not desired for vacation), but got us in something good in the end.
Miinukset: Price hike during special event was not appreciated.
arvostelut:
-
6,0
FULL TANK SHOULD BE A FULL TANK
Plussat: the people were very very nice BOTH at the AUS rental counter and when i returned the car.
Miinukset: WHAT I HATE: I got the car with the gas at below the F (FULL) line. I took a photo of it. I am not familiar with this car so didnt know where the line SHOULD be. Returned the car with a full tank of gas the F line was well on the right side of the FUL line. i told the guy at the return and he said that was great. WHAT WAS GREAT ABOUT IT?? I SPENT MORE ON THE CAR THAN WAS ON MY AGREEMENT BY maybe $8 USD (which I questioned this at the counter, but went along with the difference) AND THEN SPENT MORE MONEY ON GAS??? *************This is not right and i took photos of the screen because i was annoyed. ALSO THERE WAS A PIECE OF SOMEONES NAIL IN THE DASHBOARD COMPARTMENT. also took a photo of that.... i would not have bothered if the gas issue would have been treated fairly.
arvostelut:
-
10,0
Plussat: Friendliness of the staff
Miinukset: Wait toll payment structure
arvostelut:
-
10,0
Plussat: The car was nice! It was also great on gas which was a plus!
arvostelut:
-
9,6
Shuttle to Airline Ticket Counter was too far
Plussat: Service was great
Miinukset: Long walk to Airline Ticket Counter
arvostelut:
-
7,6
Plussat: Good car.
Miinukset: The license plate didn’t match the rental agreement , which caused a length delay when I tried to exit the rental area. Then, after returning the vehicle and receiving my receipt, I noticed a $9.90 charge for an emergency roadside service that I didn’t purchase or agree to.
arvostelut:
-
6,8
Miinukset: Quotes on arrival different than quotes at reservation. The fees and addons are difficult to follow. I can't fault the agent at the desk, since I think this is systemic to Dollar. I will hesitate to rent at Dollar in the future.
arvostelut:
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8,0
Formula 1 weekend
Plussat: They did not have our class of car, but offered free upgrade. Rep assumed we knew what names of cars being offered was and neglected to mention one of the options was a pickup truck (not desired for vacation), but got us in something good in the end.
Miinukset: Price hike during special event was not appreciated.
arvostelut:
-
2,0
Plussat: NOTHING!!!!!!!!!!!
Miinukset: Car - service - price - policies
arvostelut:
-
2,0
Miinukset: Did not have any cars.
arvostelut:
-
2,0
Not using dollar again
Miinukset: I booked full size SUV and at time of pick up was give. A mini van which was dirty and full of dead and alive spiders. I was told to go visit another center which was 85 miles away and they will exchange the car for me but when I reached there that did not happen because of some franchise issue. They cleaned the car for me. So I used the same mini van for next 5 days which I never wanted and paid for it.
arvostelut:
-
2,0
Terrible - worst experience ever
Miinukset: horrendous service. Doubled price from kayak
arvostelut:
-
4,8
The fee quoted when reserving online was misleading
Miinukset: The daily rate was ridiculously misleading. We ended up paying hundreds of dollars in mysterious fees and "surcharges"
arvostelut:
-
6,0
FULL TANK SHOULD BE A FULL TANK
Plussat: the people were very very nice BOTH at the AUS rental counter and when i returned the car.
Miinukset: WHAT I HATE: I got the car with the gas at below the F (FULL) line. I took a photo of it. I am not familiar with this car so didnt know where the line SHOULD be. Returned the car with a full tank of gas the F line was well on the right side of the FUL line. i told the guy at the return and he said that was great. WHAT WAS GREAT ABOUT IT?? I SPENT MORE ON THE CAR THAN WAS ON MY AGREEMENT BY maybe $8 USD (which I questioned this at the counter, but went along with the difference) AND THEN SPENT MORE MONEY ON GAS??? *************This is not right and i took photos of the screen because i was annoyed. ALSO THERE WAS A PIECE OF SOMEONES NAIL IN THE DASHBOARD COMPARTMENT. also took a photo of that.... i would not have bothered if the gas issue would have been treated fairly.
arvostelut:
Rankattu nro 11
Fox
6,4 Hyvä (199 arvostelua)
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Fox arvostelua
Autonvuokrauksen sijainnit
Fox
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3819 Presidential Boulevard
+1 512 256 8460
Kaikki Fox arvostelut
Fox arvostelut: Austin–Bergstromin kansainvälinen lentoasema lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
7,6
Plussat: Staff in Austin was very friendly and helpful.
Miinukset: The car wasn't ready at pickup time. The staff was nice about it, but it was about 15 minutes before the car was ready.
arvostelut:
-
2,0
Plussat: Stuff was OK, car smell like smoke, brakes were almost gone on the car.
Miinukset: When I told the attendant in the car smelled like smoke or someone had just smoked in the car she shrugged.
arvostelut:
-
2,0
Plussat: Staff was not helpful. Dropoff experience was terrible.
Miinukset: They did not have the class of car that I booked. They would not upgrade me. They down graded me to a 64000 mile Toyota corolla and did not give me the 35% discount that they promised to credit me . Trying to reach their billing dept by phone is impossible. There is always a 10 min wait message
arvostelut:
-
8,0
Plussat: Staff was friendly and car was ready for pickup upon arrival
Miinukset: Small company, so staff is small, wait time was a little longer, everything was manual / done on paper... but would rent from again
arvostelut:
-
4,8
Plussat: The initial person I dealt with was wonderful. .
Miinukset: Picking up the car not so much. We had to do our own walk around, marking all the damage and then had to find someone to sign it to acknowledge what we found. Once we were on the way we discovered food either vomit or spllled in between the seats. Calling Fox was useless. Took forever to return car
arvostelut:
-
10,0
Miinukset: I can't think of anything. Everything was quick and seamless. We'll done!
arvostelut:
-
10,0
Plussat: Easy pick up and drop off.
arvostelut:
-
4,8
Miinukset: I didn’t get the car they said I would have. I got a Jeep Cherokee with 77K miles. The first morning the low tire alert came on. I called Fox and they told me to drive to a tire store and have them look at it. I was not pleased as I was traveling alone and did not need a car with any problems.
arvostelut:
-
6,0
Plussat: The car was clean and relatively new.
Miinukset: Picking up the car took a while because there were a good amount of people in front of us and only one person tending to people.
arvostelut:
-
8,0
Plussat: Staff on both ends of pick up and drop off were helpful particularly the woman working when I dropped off!
arvostelut:
-
4,0
Plussat: The price got me in the door.
Miinukset: The line at the counter was so long, and the counter was so understaffed, that I stepped over to Avis. They put me in a car and got me right on my way.
arvostelut:
-
4,8
Miinukset: the interior of the car was unclean. There were food crumbs in it and the seats could have used a good cleaning as they had ground in stains.
arvostelut:
-
7,6
Plussat: Staff in Austin was very friendly and helpful.
Miinukset: The car wasn't ready at pickup time. The staff was nice about it, but it was about 15 minutes before the car was ready.
arvostelut:
-
8,0
Plussat: Staff was friendly and car was ready for pickup upon arrival
Miinukset: Small company, so staff is small, wait time was a little longer, everything was manual / done on paper... but would rent from again
arvostelut:
-
8,0
Plussat: Staff on both ends of pick up and drop off were helpful particularly the woman working when I dropped off!
arvostelut:
-
2,0
Plussat: Stuff was OK, car smell like smoke, brakes were almost gone on the car.
Miinukset: When I told the attendant in the car smelled like smoke or someone had just smoked in the car she shrugged.
arvostelut:
-
2,0
Plussat: Staff was not helpful. Dropoff experience was terrible.
Miinukset: They did not have the class of car that I booked. They would not upgrade me. They down graded me to a 64000 mile Toyota corolla and did not give me the 35% discount that they promised to credit me . Trying to reach their billing dept by phone is impossible. There is always a 10 min wait message
arvostelut:
-
4,8
Plussat: The initial person I dealt with was wonderful. .
Miinukset: Picking up the car not so much. We had to do our own walk around, marking all the damage and then had to find someone to sign it to acknowledge what we found. Once we were on the way we discovered food either vomit or spllled in between the seats. Calling Fox was useless. Took forever to return car
arvostelut:
-
4,8
Miinukset: I didn’t get the car they said I would have. I got a Jeep Cherokee with 77K miles. The first morning the low tire alert came on. I called Fox and they told me to drive to a tire store and have them look at it. I was not pleased as I was traveling alone and did not need a car with any problems.
arvostelut:
-
6,0
Plussat: The car was clean and relatively new.
Miinukset: Picking up the car took a while because there were a good amount of people in front of us and only one person tending to people.
arvostelut:
-
4,0
Plussat: The price got me in the door.
Miinukset: The line at the counter was so long, and the counter was so understaffed, that I stepped over to Avis. They put me in a car and got me right on my way.
arvostelut:
-
4,8
Miinukset: the interior of the car was unclean. There were food crumbs in it and the seats could have used a good cleaning as they had ground in stains.
arvostelut:
Advance Car And Truck Rental
1 sijainti kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
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Autonvuokrauksen sijainnit
Advance Car And Truck Rental
Liikkeet kentällä Austin–Bergstromin kansainvälinen lentoasema lentokenttä
3600 Presidential Blvd Ste 107, Austin, Texas
+1 512 969 6922
