Cuernavaca hotellit lähellä Cuernavaca Cathedral

Plussat: I thought the property was immaculately kept. I thought the staff was very friendly and helpful.

Plussat: The atmosphere The location The gardens

Miinukset: The staff I got an answer from a request of an extra soap They told me that housekeeping couldn’t send me an extra soap. Because it would be with a extra cost. Because it was an expensive brand. This is Amazing and Shame o. A Hirel to answer like this

Plussat: Great service from the staff, specially from Aurelia, who helped us a lot through our reservation, also from Martin. Great location, good food and very nice accommodations.

Plussat: Wow I had the most amazing stay here! This place is absolutely gorgeous . We stayed in one of the presidential suites and it was beyond our expectations. Incredibly friendly staff and we even met the owner who was very friendly. The spa was also absolutely amazing one of the best massages I have ever had!

Plussat: When quiet, the hotel is really nice and the restaurant quite good.

Miinukset: I booked 2 nights through booking and when I arrived there was a 300 person dinner. It lasted until midnight, which wasn't too bad but the clean up was noisy until 2 am. I wish the hotel would have warned me about the event before to give the choice to confirm my booking, even if I booked through the internet.

Plussat: The property was easy to get to and the property was well maintained and the staff was amazing.

Miinukset: There were no things we didn't like, it was perfect.

Plussat: The service was impeccable

Miinukset: The service was impeccable

Plussat: Extremely kind staff. rooms are beautiful. The restaurant is amazing ... great food. love that place.

Miinukset: pool area is not on the same level as the rest of the hotel. nice but very small and no sun because of all the trees.

Plussat: Beautiful property with excellent service. If all you want to do is stay at a resort, this is the place.

Miinukset: The hotel is far from the center of Cueranavaca. Most taxi drivers in El Centro do not know where the hotel is, so you'll have to ask 2-3 taxistas before you will find one that can take you back to the hotel.

Plussat: This was hotel was fantastic, I loved it. A beautiful traditional Mexican hacienda property with a boutique feel, with very warm and friendly staff. We went for an anniversary and they surprised us with a free dessert while we were at the pool. The room was very nice, clean, comfortable/large bed and had all the the amenities. LOVED the pool, beautiful and perfect for relaxing and sunbathing with pool chairs and cabanas. Very likely a new weekend getaway for us.

Plussat: Staff was very attentive and friendly.

Miinukset: The noise level in room was high in the morning due to room facing street.

Plussat: Style and very good restaurant and spa

Miinukset: Bed, pillows and towels could be of more quality.

Plussat: All the staff clearly made providing excellent guest service a priority! They anticipated our needs and made this truly an exceptional experience!

Miinukset: We did not have WiFi in our room due to its location and the bar music on Saturday night was very loud and disruptive.

Plussat: Beautiful facilty close to the center of town. Great staff!

Miinukset: Pretty much constant "techno-pop" music at moderate volume throughout the property. I would have preferred some quiet areas to appreciate the beauty and peace of the grounds.

Plussat: Very good food. Nice quiet swimming pool area for guests. Easy access to cathedral and Museum Thomas Brady.

Miinukset: You had to pay for parking on top of room rate. Beware the charges for bottled water in room.

Plussat: I loved how quaint it was and super modern and clean. I loved the location - right in the middle of historic downtown. The service was amazing and the food - incredible.

Plussat: Amazing service from start to finish. Fernando the owner of the Hotel is a an absolute service gentleman. We were taken care of every minute of our stay by his amazing profesional staff. At our arrival we were met with cocktails and some appetizers on the house while we waited for our room (which we received a complementary upgrade to a suite). I definitely recommend Hotel Posada Quinta Las Flores.

Plussat: The gardens are nice, the pool is lovely and the food was decent. Reception staff were very helpful and accommodating.

Miinukset: Room need some updating. Wifi didnt work in the room.

Plussat: The staff was friendly and helpful.

Plussat: Location is convenient to el Centro but the quiet garden setting is the perfect oasis. The grounds are beautiful, the staff professional, friendly and accommodating and the rooms are spacious and clean.

Plussat: staff super helpful and friendly

Miinukset: maybe there will be good to put airco and change their ventilator

Plussat: Great beds !

Miinukset: Those dark brown/black carpets in the rooms and in the halls should be changed to lighter colours.

Plussat: Good rooms.

Miinukset: Very little bathroom space. Bar by the pool had staff problems, I requested a beer like 4 times and during my 3 hours at the pool I NEVER received it.

Plussat: For small children the place is really good - enjoyed a lot the swimming pools.

Miinukset: I would invest a bit in the menu for restaurants, to have more options for lunch/dinner.

Plussat: Great rooms and shower.

Miinukset: Don´t go there if you want to sleep well: they´ve changed the mattresses for bland ones with a latex foam cover -perfect for sweating and ill sleeping in Cuernavaca-, and the fire alarm flashes wake you up every 30 seconds. Plus, the pillows are too high. Wonder how a child can sleep there. It´s a pity: this hotel did have perfect bedding fiver years ago: firm beds and a choice of pillows.

Plussat: Food and facilities.

Miinukset: Staff was a little confuse with service at breakfast. Over the weekend we saw that the room were not clean early, at 5-6 pm the room was still not ready.

Plussat: Pool and brunch on Sundays

Plussat: The facilities were more than we expected! The beds are super comfy and the pool is awesome! Definitely coming back.

Miinukset: The phone in the room had some issues but nothing we couldn’t solve very quickly. The restaurant area is open so it was a bit chilly for breakfast!

Plussat: Location is good, the staff is good and it was clean

Miinukset: The room smells bad, the sink in the bathroom was tiny the mirror is old the amenities like shower grl or conditioner doesn’t exist!

Plussat: Everything, it was comfortable. The beds were great! Just what we expected of this chain. Poll area and landscaping was excellent!

Miinukset: Nothing

Plussat: The staff were SO helpful and friendly, the grounds lovely, the food was delicious, and the bed super comfortable.

Miinukset: There's no place to put soap or shampoo in the shower, which makes it dangerous, as one has to lean over to pick them up from the floor. A simple shelf for this is needed, especially for us older folk.

Plussat: The shower is amazing, brunch on sundays are really good with endless mimosas

Plussat: The hotel staff were extremely attentive and very helpful. The restaurant and live music were a welcome surprise and added to our stay. The rooftop pool was lovely and the overall service was top notch. This is a hotel that is trying and you could see that from the conduct of the staff and attention to detail. We were treated to a free and delicious Italian buffet and live music one of our nights here - really good night! Live music at breakfast as well! The hotel is walking distance to many restaurants and the center of town. The room was modern, clean and a good size with a nice bathroom and quality shower. The bed was comfortable and there was a small fridge in the room. We very much enjoyed our stay here - it was the highlight of our stay in Cuernavaca. We would stay here again.

Miinukset: Our TV didn't work, but the hotel staff attempted to fix it and then moved us to a different room (which was OK with us so it worked out).

Plussat: Nice swimming pool and roof top but hotel is in downtown (not a good neighborhood)

Miinukset: Price! Pretty expensive and I can get more in another hotel with much less money (all hotel that I like, were booked)

Plussat: Location. Staff.

Miinukset: Upstairs. A little pricy. Entertainment nightly outside our room in courtyard.

Plussat: Staff super kind

Miinukset: Food was cheap, rooms are small, there's no contacts anywhere in the room.

Plussat: Restaurant was good; staff very helpful.

Miinukset: This is a “spring break” hotel (at least during the weekend. Parties (loud) didn’t stop until 00:30 Friday and 02:30 on Saturday. Space does not permit sleepable hotel rooms with its social spaces. Parties were dirty (see pics) - pretty disgusting experience. Seats at restaurant and pool most uncomfortable I’ve ever experienced.

Plussat: Beautiful garden, nice people working there. Restaurant wasn't really amazing. We tried it once.

Miinukset: It is located on the corner of a busy street. It's not a big deal, but it was scary every time we left. One night was a party next room, I was up in every hour, when finally 5 am in the morning the party ended. Well 9 am had to wake up, but I was so tired!!!

Plussat: The building is really nice and the staff where very helpful.

Miinukset: We only stayed one night but it wasn’t as clean as it says and the pillows are so thick we had to sleep with towels. Restaurant closes at 9pm, unfortunately we weren’t aware so we had to order some food. I would have loved to stay a bit longer to see the other services and enjoy the facilities that way I could be

Plussat: Breakfast was good and the bed was comfortable.

Miinukset: The pool was overcrowded. Room was hot, wasnt even offered an option of a room with air conditioner.

Plussat: Nice gardens and heated pool.

Miinukset: Breakfast is ok, but they served water with instant coffee. Hamburger reminded me of fast food of heated frozen meat.

Miinukset: no microwave, no safety box, no charging spots and staff dont even say hi to guest.

Plussat: Excellent staff, excellent location, clean and comfortable rooms...great price!

Miinukset: Not the hotels fault but the Taxi service from the airport could not locate the hotel. Uber never had a problem!!

Plussat: The house...!

Miinukset: The phone and modem were not working, although the staff managed a solution. The mattress too soft...

Plussat: The building very atractive liked the Pool and restaurant área ....the gardens beautiful The recepción staff very attentive

Miinukset: Terrible music at lobby /restaurant ...bad American selección....in a beautiful Cuernavaca de luxe hotel? The cook or chef very bad, the chilaquiles one of my favorite disthes were prepare with already made totopos of the cheapest Quality, There were 3 people at breakfast, plenty time to prepare food Chilaquiles should be prepare with tortillas fried in Corn oil, the green sauce tasteless the refriéd beans were.not fried.. just smashed.....No taste....I had 2 bites... very dissapointed...the dish way nicely arranged....had to repuest for a Cloth napkin, paper napkins should not be used in this kínd of hotel......service slow....mexican food so delicious should be prepare according to tradición and respect, any were on any market one can find better food /tasty that in your restaurant .the restaurante área is really beautiful but your Chef or cook system and cook has to change.

Miinukset: No toilet paper in room upon arrival. No drinking glasses in room upon arrival. Only two sheets on bed and one sheet with blood stain.