Cusco Hostellit

Plussat: Location is very good, really close to Plaza de Armas. The rooms are big and every bed has its own light and electric plug. The building is very nice. The people working in the hostel is great, all very helpful and nice, from people in the kitchen to people in the recepcion, especially Yulisa and Diego. You can have decent and cheap food in the hostel's bar.

Miinukset: 1) Wifi is pretty bad compared to other hostels, and almost doesn't work in the rooms, so you need to be in the common areas to use the wifi. 2) The kitchen is very small and it can be a bit uncomfortable to cook at the same time with other people. 3) The water bottles sold at the reception are really expensive, so be sure to buy them outside of the hostel. Tours are also more expensive than other agencies and the one I booked through the hostel was not very good.

Plussat: The rooms were really spacious and comfortable with lockers big enough to store all luggage. Decent breakfast and restaurant/bar are good value. Staff really helpful and friendly. I stored my stuff for a couple of days and also when I checked out as my bus wasn’t till 10pm, I was able to use the showers before I left.

Miinukset: WiFi signal isn’t strong enough to get in the room. Floors are really creaky throughout the whole hostel so really loud when people move about. They let families with young children stay here, so creaky floors plus kids running around constantly was challenging at times.

Plussat: Géo location

Miinukset: Nothing

Plussat: Good location

Miinukset: Could do with updating for the price of the rooms

Plussat: I stayed here twice so I have seen two dormitories. Generally quite good and clean, very helpful the light and the socket in each bed. Staff is really good and helpful and food is also good as well as the drinks. Nice environment in general. Very recommended.

Miinukset: Water doesn’t always have right pressure and not easy for the showers. In the second room I had WiFi signal was barely working.

Plussat: All the staff guys are very kind and always available for everything. The hostel is located very close to the main square, the environment in the hostel is ideal for making friends and there are excellent spaces to work with a good internet connection. Finally, the restaurant and bar are of a good standard, and in the evening there is always live music or DJ sets to spend a good evening.

Plussat: Location was great.

Miinukset: We got a private room. It wasn't as clean as we expected. Also we didn't get the room advertised. We were offered to change the room by a member of the staff when leaving in the morning but when we came back at night another staff member said that wasn't possible. A cat kept walking into our room, good thing we like cats though but other people might not.

Plussat: The place was close to the town Center. Nice to just chill out and play pool or other games.

Miinukset: My response is more disappointment in the staff from the front desk. We returned from a trek at 9pm and had arranged to stay with Ecopackers for additional nights. We went to check in and 2 people could not find the booking. They had both passports and were entering the names this was 10 min before they sought help from a senior person. It took the senior person 30 seconds to find our names on the computer and complete the check in. We were taken to our dorm room and one of the two bed were not made. Not a big deal as they said we use another bed for the night and swap to the correct bed the next night when the bed was made. Yet not 10 min later 2 more people were shown to the dorm room and they were to occupy one of the beds that we were told to use. So down we go with the new people to figure out what is going on. We were informed that we will be moving rooms and to collect our bags. The person that was to show us what room were to move to walked past the room that we were currently in collecting our bags and just disappeared. We waited 5 min for his return but never came back. We went to the counter and found that he had returned to the desk. That’s when he showed us to the room and what beds we were in. Their computer system was not updated with our correct beds. We were asked to move beds again the next day but refused. Done sorted good. But wait there is more. We had a load of washing that required to be done and thought it best to use the hostel services. We provided the washing at 8:30am and were informed that it will be ready by the afternoon. We returned at 5:00pm to get an update on the washing. This is when they brought us the clothes in a different bag that we provided still dirty. My girlfriend heard them laughing at our situation when she walked out of the office. We sternly informed them that this was not on and we require these clothes that night. They came through. Only after constant follow up with us going to the front desk to ask.

Plussat: The location is perfect and the staff is wonderful. My sincere thanks to: Julieta, Adriana, Rodolfo and Diego ;)

Miinukset: I think breakfast can be served early because most tours start very early

Plussat: Bar

Miinukset: Nothing

Plussat: The private room where I stayed was comfortable. The bathroom was very small, but the shower quality made up for it. The water pressure was strong and the water was hot. The reception had hairdryers that people could borrow which was convenient since Cusco isn’t always warm. The breakfast wasn’t bad and the food at the bar was actually quite good. I recommend the veggie fajitas!

Miinukset: The music at the bar on the 3rd floor was so loud that I couldn’t sleep on Thursday evening, even though my room was probably the furthest one from the bar.

Plussat: 1) Very helpful and accommodating staff (e.g. we arrived early and they were able to allow us to check into our room several hours early, which was a big help) 2) Superb location just blocks away from Plaza de Armas, directly across the street from a super-fast and super-cheap place that will do your laundry for you by the kilo, and also in the same block as Wayki Travel with whom we were doing a 4-day trek (so very useful for us) 3) Some very charming interior courtyards 4) Lots of information available on area restaurants and attractions, including discounts they've negotiated for those who stay there (including at the incredible and upscale Marcello Batata restaurant) 5) Very solid wifi -- it's only supposed to work in the courtyards and public spaces, but we were able to pick it up in most parts of our room because we were right on the courtyard, so that was a plus 6) Luggage storage (we needed to leave our for 4 days because of a trek and it was no problem) 7) 24-hour security (which also meant 24-hours luggage check-in and check-out) 8) Tea available at no charge at all hours in reception

Miinukset: 1) Water in rooms not potable -- have to buy bottled water yourself (though they can sell you their own branded bottled water at a very reasonable price) 2) In order to pass through the 24-hour security, you have to have a wristband you wear throughout your stay. I know that others hostels in Cusco do this, so it's not unique to this one, but your little wristband marks you as a tourist everywhere you go (if it wasn't fairly obvious already). 3) Our private room was right on the entry courtyard. While convenient, there was one night when a huge group of young travelers all checked in at once and then held an impromptu gathering in the courtyard and kept it going past the sanctioned "quite time" (10pm I think). Might've been a lot of fun if we were 20 years old and didn't have to get up super-early the next morning. 4) As with many establishments in Peru (and some very nice ones in some developing countries), the plumbing requires you to deposit used toilet paper in a trash can beside the toilet rather than in the toilet. Not a huge deal, but if you're not used to this sort of thing, be prepared. 5) Not a ton of plugs or furnishings in the room to help you organize your things, charge your devices, etc. Similar situation with bathroom and shower. 6) Bed was reasonable, but not the most comfortable. 7) Noise: There was a water pipe running through the wall next to our bed that made it sound like a waterfall every time someone took a shower or flushed a toilet (to the point where we started to get paranoid that their might be a leak somewhere -- there wasn't) and the noise from the streets and the courtyard really invaded the room. Also, the glass in our door and transom rattled loudly every time a truck went by. 8) Shower had very poor drainage. It was up to our ankles after a normal length shower. 9) No in-room safe, but they did provide a series of lockers in the common area that you could attach your own bad lock to. If you happened to have thought ahead to bring a padlock, it was very convenient and safe. 10) Temporary: There was major construction going on while we were there so a lot of the usual features were not available. For example, breakfast was crammed into the bar and many daily events (e.g. karaoke) did not take place. One major complaint I had about how this was handled however was that on our last night, someone decided it was a bright idea to have workers move in massive stacks of bricks STARTING AT 4:30AM. As we were right on the courtyard where this was happening, we were awoken by it and could not get back to sleep. That's something that could and should have been avoided.

Plussat: This is my second time staying at Millhouse. It is a clean and fun place to stay. Location is great.

Miinukset: I know you do have group games at the bar (last time I was involved in one) but have them more often. Also, don't expect guest to make it fun, it is up to the bartenders and other employees to make it fun. A good example is Wild Rover in Huacachina. The staff makes it fun and guest follow.

Plussat: they provide tea to address altitude sickness at the reception

Miinukset: Maybe our room was just bad... but it was dark and freezing cold. there were blankets to keep warm, but they were kind of lumpy and weird. the light in our room stopped working on the 2nd day, had to tell the reception twice before anyone came to fix it. They were strangely stingy with toilet paper, had to go back 3 times, and each time they gave me a limp skinny half roll. When i finally questioned it they gave me a 2-pack set. Breakfast was pretty crappy - i ended up buying ala carte quinoa pancakes (which were really good, but still) The worst part was the travel desk - the guy and the girl were both disinterested, unhelpful, and never around. Overall, unless youre really really down to party at night (the parties sounded lively), id pick another place. At this price point you can get a lot better value for money.

Plussat: Everything is great.

Miinukset: Everything is amazing.

Miinukset: We made our reservation 1 room 4 $ but they bought us $ 9.

Plussat: Very clean and comfortable

Miinukset: You will climb a lot of stairs

Plussat: Very nice place to stay for few nights, good localization, friendly staff.

Plussat: The breakfast

Miinukset: They don t change everyday the sheet of the bed when the people check out. I was on the room and saw their technique cleaning: they just put some fresh spray on the bed and make the bed again with out changing. If you want to leave your bag you have to pay too per day.

Plussat: There was a bed to sleep in

Miinukset: Be prepared for no running water throughout the day and night, purchase and use your own TP, and your bed may be sold to someone else who pays cash upfront.

Miinukset: i couldn't use the hostel... was closed at the time I arrived and nobody answered the knocks and bell.