Cusco hotellit lähellä Garcilaso de la Vega Stadium

Plussat: everything was fantastic!

Plussat: Best hotel I ever stayed in

Miinukset: —-

Plussat: Simply the best luxury hotel in Cusco, wow!

Plussat: The staffs were nice and kind! They prepared coca team to release our comfortable when checking in. They also prepared a cake and champagne to celebrate my birthday!

Miinukset: No thing

Plussat: Beautiful setting, great service, beautiful property, amazing food ( breakfast). My favorite was the bar. Couldn't fault it.

Miinukset: language barrier

Plussat: From beginning to end, the staff at the Belmond did everything in their ability to make our stay wonderful. 5 star service at every corner.

Plussat: The food at breakfast was impressive, tasty and beautifully presented. The pastries were delicious. The chefs who were cooking eggs were friendly and helpful, and produced beautiful and interesting plates. The surroundings were pleasant, comfortable and relaxed.

Miinukset: The only difficulty we experienced was in getting English style black tea with cold milk. The coffee machine in the room was supplied with tea bags, but no milk was supplied and we had trouble getting Spanish speaking staff to understand the need for a small quantity of milk in a jug.

Plussat: The place is beautiful and is very located also the staff is generally friendly.

Miinukset: The room we booked was pricy and was in -1 floor so no natural light facing a wall. As that big issue was not specified in our booking the staff upgrade us to a second floor but we had to argue our way around. The check out was extremely early (10 o’clock same time breakfast was over) so when we came back to our room the keys didn’t work! We had to bring the issue to front desk as you don’t normally have such early checkouts in a 5 star hotel. I had a manicure at the spa and was 6 times more expensive than at a regular city saloon but was extremely badly done (I could have done it myself much better) and they took for ever to do it! Finally for all the troubles we went through they offer a free taxi to the airport and didn’t register the fact so it was late and we had to pay in the end

Plussat: Superb buffet breakfast! Comfy rooms. Great location. Friendly helpful staff. Nice indoor pool and spa area. Luxurious lobby for lounging with sunny courtyard.

Plussat: Wonderful atmosphere

Miinukset: Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.

Plussat: The hotel is amazingly beautiful , the spa treatments were great , the concierge arranged for us a first class and very well organized tour to Maccu Picchu , the breakfast and the restaurant were great, and Mr. Abel at the front desk was kind and try to help in any way possible.

Plussat: Loved the staff and excellent hospitality.

Miinukset: Too short of time to stay and enjoy.

Plussat: Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.

Miinukset: There's nothing not to like about this hotel! Everything was great!

Plussat: Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous

Plussat: Nice facitities

Miinukset: On arrival they tried to charge us extra for services we did not require and they tried to say that it was compulsory even though in the booking confirmation it just said that it was not included and there was nothing to suggest it was compulsory. These were items such as a tour of the hotel, extra oxygen in the room, reduction for usind spa services (all of which we did not want) . After a lot of arguing they circummed and cancelled the charge. However in the meantime they had entered several different amounts on my credit card which they cancelled but my bank took these to be fraudulent transactions and blocked my credit card which required me to make a number of long distance calls to clear the matter. So when we were supposed to be enjoying our selves we were busy arguing with them and sorting their mess.

Plussat: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Plussat: Todella tyylikäs ja kaunis historiaa kunnioittava hotelli. Kauniit yleiset tilat ja huoneet. Huoneissa oli lisähapetus lisäksi tarvittaessa tuotiin huoneeseen hotellin ensiapuhenkilön toimesta happipullo, josta sai naamarin kautta lisähappea, auttoi päänsärkyyn. Ihana allasosasto ja spa sekä saunat. Loistava aamiainen. Erinomainen sijainti.

Miinukset: Hieman kalliin puoleinen, muutoin ei mitään moitittavaa.

Plussat: Good location and pleasant staff. Great breakfast buffet. Nice therapy pool with sauna and steam room.

Plussat: This was an adorable boutique hotel with the friendliest staff! Our room was nice and comfy. The eating area was in the center of the hotel with a glass ceiling. On the second day at breakfast there was a local lady selling her wares with a real baby alpaca! We had breakfast one day and dinner one night and it was very tasty. Another great thing for us was that they happily kept our bags while we hiked the Inca Trail and came back for one final night before departing.

Miinukset: I can't really think of anything bad other than I wish we could have stayed longer!

Plussat: Fantastic staff, good location, large room, excellent breakfast

Miinukset: Room was bright very early, water was often warm at best and wifi was very poor in our room. For a room that is over $200 per night these should be much better

Plussat: Staff was so nice to us. They even provided free airport transfer at the end of our stay:) breakfast is AMAZING!

Plussat: Convenient location, good breakfast.

Miinukset: Payment & unauthorized charges issues which required contacting booking.com to resolve. At least once during conversations with reception about the issues I've seen another guest on a phone with their bank complaining for double charge - so I am definitely not alone in this.

Plussat: Nice hotel, staff helped us with all our problems, picked bustickets for us, breakfast was delicious, hot water in shower, very pleasure stay

Miinukset: The lady with souveniers and llama by the breakfast is little too much....

Plussat: Wonderful boutique hotel. Very welcoming environment sitting near the fire with the coca tea. Our room was a beautifully appointed suite with a nice little terrace. Excellent breakfast, with a wide selection of food in a nice courtyard.

Miinukset: We liked everything! Muchas gracias.

Plussat: The room was very comfortable and excellent breakfast

Plussat: Beautifull loby

Miinukset: The room was very uncomfortable, small, noisy. Ther was a very small luggage bench. Its an expensive hotel and I realy didnt think we got our moneys worth. Not the standerd expected from Novotel

Plussat: Very charming converted monastery. Close to the main square. My stay was comfortable.

Plussat: Convenient, character, high quality with staff who were accommodating. Sporting an interactive courtyard that provided opportunities to relax, work or chat.

Plussat: The staff were extremely helpful with moving our room when it was not comfortable. The hotel had a lovely atmosphere. The lobby made it look antique and charm was all way through the place. So close to the center too. Definitely recommend it.

Miinukset: N/A

Plussat: The hotel is fantastic, room huge dimension, staff cordial and good English

Plussat: Thoroughly like Novotel and stayed here twice. The steward/concierge desk was top notch, the desk guys were just as good, the food from the internal restaurant was good and quick when in a hurry, rooms were clean and quiet, location was superb. I would happily stay here again.

Plussat: Great location and value for the money. Very succulent breakfast and amazing staff. I would go again! Plus is perfectly located in the heart of everything.

Plussat: Kaunis hotelli erinomaisella sijainnilla. Erittäin hyvä aamiainen. Siistit huoneet. Standardhuoneiden sisustus oli pikkuisen vanhanaikainen, mutta hinta edukas niin ei haitannut. Muutoin mukavat ja siistit ja toimivat huoneet. Rauhalliset huoneet, mitään melua ei kuulunut tieltä tai muualtakaan. Hotellin yhteiset tilat historiallisen kauniit. Tulisin tähänkin hotelliin uudelleen.

Plussat: In quiet part of Cuzco but walkable to sites.

Plussat: Breakfast was really nice

Miinukset: Charged me twice!!!

Plussat: Bed was comfortable. Very clean overall. Breakfast was a little limited but good.

Plussat: Service was very nice people.

Miinukset: Internet connection was very poor,

Plussat: Everything was excellent!

Plussat: Appropriate breakfast times Location

Miinukset: Room locks Small space room Price comfort

Miinukset: excessive paperwork for every single process.

Plussat: The location was perfect. Extremely close to Plaza de Armas and the Sun Temple. Staff was very nice and the food in the restaurant was surprisingly good.

Miinukset: The facilities were not good. The hotel is old and there was no air conditioning anywhere. The room was freezing. Considering Winter in Cusco (3.500 meters of altitude) is very cold (mornings and evenings were between -1ºC and 1ºC), at least the rooms should have air conditioning. The room was aceptably clean but on the second day we noticed they didn't collect all the garbage from the bins and did not take the dirty chinaware.

Plussat: Conveniently located and friendly helpful staff. No complementary drinking water for arrival and some I cleaned areas dropped it down a bit for my taste.

Miinukset: No complementary water in the room and finding a gob of hair in the tub and a couple of shower curtains in another tub left me wondering just how clean the room really was.

Plussat: People was very nice and always with the best attitude to help you

Miinukset: It’s a little old but it doesn’t matter

Plussat: location

Plussat: Great location -- only a couple of blocks off of Plaza del Armas Clean & tidy rooms Friendly staff Pretty good breakfast options (not much for gluten free peeps like me, but eggs & fruit were sufficient)

Miinukset: Slow-ish wifi, but not the worst (and not what we were there for) Strange lukewarm coffee at breakfast (though this might be a Cusco thing) Many rooms open to the atrium/lobby which is a nice view but very loud (easily fixed by closing windows when sleeping), though I suppose this is much preferred to having a room facing the street which would be infinitely louder with honking & road noise

Plussat: The front desk staff were amazing! After traveling for 2 days by bus we arrived in Cusco at 5 a.m. exhausted and in need of a nap. We were grateful the staff let us in to our room at that time with no hassle and for only $15USD. The nap was well appreciated. Good location only 15 minute walk from the plaza de armas.

Miinukset: The room was noisy, you could hear most things going on in the building. Also didn't enjoy that the bathroom window opened into the hallway so you couldn't have it opened when you showered or used the toilet.

Plussat: Comfortable room. Clean. Free water and tea. Good value.

Miinukset: It was an all round good experience. It may be a bit far from the plaza for some, but it was a quick 10 minute walk along one road.

Plussat: The breakfast was very good, the room was spacious and the staff were so nice. We loved it!

Plussat: Lovely hotel with helpful staff, quite central, great breakfast!

Miinukset: One night I was there there was a gas issue and I had to stay elsewhere but the staff arranged all of this and paid for my transport.

Plussat: Everything. Clean. Good value. Amazing staff. Great breakfast.

Miinukset: I liked everything!

Plussat: Staff if great. Breakfast is great. Bed is very comfy. Location is not bad either. Only about 10 min walk to the center

Miinukset: I guess I'm just used to staying in nicer places:) so when I got here, I was kind of disappointed with the tiny room and tiny bathroom and very old furniture. One of the beds had stains on the comforter. From pictures online, I thought this hotel was a bit more luxurious

Plussat: Sijainti

Miinukset: Went order in the breakfast(eggs)they were a little slow getting the eggs to the table .

Plussat: The breakfast was good. Large spread and omletes made to order.

Miinukset: The room we booked wasn't available. Turns out they only have one room with a bath and it was booked when we reserved. They should have never even booked us Total bait and switch. The last night there was a gas leak. They couldn't get the technicians until the next morning so they were just going to leave it leaking out. We made the decision to evacuate to a new hotel in the mmiddle of the night. Oh and it is marketed as a 3 star hotel. It is not even close! More like a 1.5