Cusco hotellit lähellä Garcilaso de la Vega Stadium

Plussat: I was very happy with me stay here the hotel offered so much. The food, and many other things in the hotel made my stay a very pleasant one. Thank you so much to the staff for making my stay a great one.

Plussat: The staff were amazing!!

Plussat: Wonderful atmosphere

Miinukset: Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.

Plussat: Breakfast is superb, everyone who works there is kind, attentive, helpful, incredible, always available and interested in comments and requests

Miinukset: The spa could be improved. The pumps are rather noisy and there is only one hot tub.

Plussat: I loved the the professionalism of the staff and the comfort, but specially the diversity of the activities organized for the guests. The spa was also amazing, Gabriela and Ruth were exceptionally kind and professional. Location was amazing, didn't need to get taxis.

Miinukset: The airport shuttle was late, it was a heavy rainy day and the driver didn't have any umbrella.

Plussat: Loved the staff and excellent hospitality.

Miinukset: Too short of time to stay and enjoy.

Plussat: Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.

Miinukset: There's nothing not to like about this hotel! Everything was great!

Plussat: Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous

Plussat: Staff very helpful

Plussat: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Plussat: Heritage property and hospitality of staff without exception

Miinukset: it was all good

Plussat: Excellent service, breakfast, happy hour pisco sours - a very warm experience.

Miinukset: Because it is an old convent, the rooms are a bit weird; cannot really hold it against them.

Plussat: Very comfortable hotel with all travellers need are here. The staff are extremely courteous. The front desk, the breakfast crew and bedroom cleaners are very professional and they do their jobs to make guests feel like we are all very important. The location is spot on to get to the Plaza de Armes within 10 mins. It’s not a steep walk as other reviews have mentioned. We don’t even feel like we are walking on a slope!! WiFi is strong and shower is beautifully hot and has a pressure. We have extended our stay here and recommended this place to all travellers.

Miinukset: It’s not negative but just a personal taste that the rooms are a bit dark for my liking.

Plussat: Really enjoyed my stay here!

Plussat: room, location

Miinukset: breakfast. I mean wasn't bad but looking at the hotel my expectations were higher.

Plussat: Very good! Nothing bad! Congratulations

Plussat: The best breakfast in terms of staff, food and ambiance. Special thanks to Jean Carlo Rodríguez who gives his guests 5 stars hotel/restaurent treats. You should be working in New York/ London or even in Buckingham Palace and celebrities places! All staff from the breakfast room, front desk, door and cleaning crew are professional and very helpful though. Rooms are big (we had an upgrade room for our second time stay as they were tidying up some rooms) clean and very comfortable. WiFi is strong and shower is good.

Miinukset: We were asked to move to a bigger room which we didn’t mind but then we were asked to move another room again from there after we settled in. I refused and the guy from the counter said not to worry and we could stay there straight away. So it’s just a minor issue at our second stay there after Machu Picchu Trail. Thoroughly recommend this hotel if you want a quality.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything. Thoroughly recommend this hotel.

Miinukset: Nothing.

Plussat: Very helpful staff and facilities comparable to a five star facility. Breakfast was very good

Miinukset: Too close to the road . Traffic noise till 10 pm and blinds are not very nice

Plussat: amazing staff great location right next to the historical center and ruins beautiful room comfortable bed perfect shower

Miinukset: There was nothing I didn't like about this hotel! it was one of my favorites from the whole trip!

Miinukset: AC didnt work

Plussat: The hotel is a very nice four-star establishment. Very well maintained facilities, and a wonderful friendly staff. It is located on Ave. Sol and across the street from the Central Craft Market and a small park. Ave. It has an excellent restaurant and lobby bar. The facilities are great and the staff is very friendly and helpful. This area of town seemed very safe to us and we did not hesitate to walk through the area at night. Overall, I greatly recommend visiting Cusco and staying at this hotel. It really is a very nice place to stay.

Plussat: Clean hotel and well situated in Cusco

Miinukset: Room temperature was way too hot for comfortable sleeping. Room did not contain thermostat.

Plussat: The place is very nice, the staff extremely helpful and the food in the restaurant is very good

Miinukset: The location is good, but it could be closer to the main square. Every block counts when you are lacking oxygen!

Plussat: the breakfast was excellent, staff was very helpful and polite, especially Luis from the restaurant :)

Plussat: Staffs are kind, especially Carlos, a male staff, is warmheartedly kind and helpful.

Plussat: The dining room in the courtyard is beautiful...but if it’s raining some of the ceiling leaks. The large bathtub in the mini-suite.

Miinukset: The bed wasn’t very comfortable.

Plussat: Excellent staff and clean room

Plussat: The view

Miinukset: The bed terrible old

Plussat: Breakfast and the kitchen staff were exceptional. Edy especially. Modern rooms.

Miinukset: The front desk help Anhello was arrogant and condescending. His attitude angered both me and a co-worker. I have taken 500 tourists to Cusco over the years and been in many hotels. I will never take another group to the this hotel so long as Anhello is working there. He put a bitter taste in our mouth for an otherwise great hotel experience.

Plussat: Everything about the place

Plussat: The cleanliness of the room but of the hotel itself. The side of the room was good.

Miinukset: The spa area is very poor. There is neither sauna nor indoors's pool. Breakfast;s time was 5AM to 10AM. However, the last day I went at 5.15am and it was closed. Due to lack of time I could not have breakfast.

Miinukset: Breakfast was not included in the price and rather expensive.

Plussat: The breads at breakfast were very good and the staff for breakfast were very nice The hotel looks nice but that's about it apart from the above

Miinukset: When we got there before check in time the guy at reception said our room wasnt ready but if we want to check in early for a cost of $50us then we can So they did have rooms ready they just wanted us to pay which I thought was a bit cheeky considering the hotel wasnt near full capacity After a few hours in our room there was a very strong and choking smell and fumes coming through the AC we called 3 times and I went up to reception to tell them before someone came down to check the smell and fumes got so bad we couldn't stay in the room and we sat in the hallway until they moved us to a different room they apologized for this and said they gave us a room upgrade it wasnt really it was the same size room same everything apart from this had a door leading onto a terrace I wouldn't call this a upgrade I would of preferred just a normal room and my $50 back that they charged me for early check in as we spend an hour of the 3 hours in the room outside in the hallway but they didnt I would not go back to this hotel if I went back to Cusco I would find a hotel in the old historic part of town

Plussat: Great location. Good price. Staff not so friendly I personally found to other Peru hotels. San Agustin Plaza same hotel group down the road and I preferred.

Plussat: Service was very nice people.

Miinukset: Internet connection was very poor,

Plussat: Appropriate breakfast times Location

Miinukset: Room locks Small space room Price comfort

Plussat: Great location. Staff not helpful or friendly at all. Breakfast was just ok.

Plussat: the bussiness suit

Miinukset: not enough umbrella to borrow during the raining day

Plussat: Good location Clean Superb breakfast Complimentary mate de coca Nice staff Excelent value for money Really good food at the hotel's restaurant They even have complimentary oxigen in case you get altitude sickness. We didnt use it, but its a pretty useful addition.

Miinukset: Nothing at all

Plussat: Great location -- only a couple of blocks off of Plaza del Armas Clean & tidy rooms Friendly staff Pretty good breakfast options (not much for gluten free peeps like me, but eggs & fruit were sufficient)

Miinukset: Slow-ish wifi, but not the worst (and not what we were there for) Strange lukewarm coffee at breakfast (though this might be a Cusco thing) Many rooms open to the atrium/lobby which is a nice view but very loud (easily fixed by closing windows when sleeping), though I suppose this is much preferred to having a room facing the street which would be infinitely louder with honking & road noise

Plussat: Very nice hotel and clean, great location, the breakfast is great!! The stuff is very very nice, they gave me a hat because I was sun burnt I greatly recommend this place !!

Plussat: Coca tea offered as we signed in. Restaurant was very good. Loved siting in the open seating area enjoying coffee or tea with the sun shining down. Quiet. And a walking distance to Dominican Monastery and shopping.

Miinukset: Beds were a bit hard. No thermostat to control night time temp.