Cusco hotellit lähellä Santa Catalina Convent

Plussat: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Plussat: Breakfast was great and in line with such a place. Room were clean and confortable yet a bit small.

Miinukset: Low visbility to the ameneties available for someone with not much time to explore

Plussat: Everything!!!!!

Plussat: -all the staff were friendly and helpful -helpful travel agency located inside the hotel

Miinukset: -limited breakfast -very small gym/fitness center -very dim lights in the rooms

Miinukset: Valitettavasti kaikissa huoneissa on kokolattiamatto. Ainakin joissakin huoneissa voisi olla parkettilattia. Olen jonkin verran allerginen, mutta pillereillä siitäkin selvisi.

Plussat: A little on the expensive side, but I personally found it value for money, as it's just such an amazing building, with amazing artwork and history, and fantastic staff! And it is the best location! Right in the heart of Cusco!

Miinukset: Nothing!

Plussat: Wonderful historical hotel in the center of Cusco; one of the best hotel I have stayed in! Wonderful staff and service. Highly recommended.

Plussat: Location, view

Miinukset: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Plussat: Excellent customer service

Plussat: Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.

Miinukset: The hotel is a little old and could probably use a face lift.

Plussat: For us it was a "new experience" as it was our first time to Cusco. Get to know new place to stay

Miinukset: Given the facilities and location and that it really caters for tourists, very much over priced

Miinukset: Very frugal about documents even though we were staying at the same hotel one night before.

Plussat: Nothing... The staff told us that they don’t have rooms available becuase some problems they had in part of one of the floors.

Miinukset: The room they offered to us wasn’t good as the room we booked. We didn’t get any message prior to arrival and we saw at least 2 people checking in while we were waiting for the taxi to go to the other hotel.

Plussat: Great breakfast, central location and great view from room.

Plussat: The rooms were nicely decorated with comfortable beds

Miinukset: Limited vegan menu

Plussat: The rooms were very clean. The bathrooms were newly remodeled and very very nice.

Miinukset: The internet worked sporadically in our room but always worked in the lobby area.

Plussat: Everything was wonderful. Location was close to everything

Miinukset: Unfortunately, I was here during the quarentine and could not do much but I would stay here again

Plussat: Nothing

Miinukset: Was treated horribly, do yourself a favor and do NOT book this hotel.

Miinukset: Given this hotel operates under the global Ramada branding I thought it was disgraceful that they wouldn't wave the cancellation clause as we couldn't fly from Europe

Plussat: The location is excellent. Free shuttle bus to airport should be bonus. The room we booked is very spacy.

Miinukset: It is pretty good except the hotel seems old.

Plussat: Room was magnificent

Miinukset: nothing

Plussat: There was a fantastic shower room with a bath and perfect hot water. The beds were comfortable. The room with heater and also air conditioner! Very warm and quiet night!

Miinukset: The receptionist who worked quite inefficient. Except that, all perfect!

Plussat: Very charming converted monastery. Close to the main square. My stay was comfortable.

Plussat: Convenient, character, high quality with staff who were accommodating. Sporting an interactive courtyard that provided opportunities to relax, work or chat.

Plussat: Beautiful property great restaurant awesome staff.

Miinukset: Rooms were average.

Plussat: No shower gel only soap No hair conditioner only shampoo and conditioner in one not good

Miinukset: Room was very dark only one window

Plussat: Beautiful hotel near the main square, nice amenities, comfortable rooms

Miinukset: Nothing

Plussat: Location, comfortable bed good breakfast, nice friendly staff

Miinukset: No

Plussat: The breakfast was excellent, the bath was a very good size with excellent water flow. The room was a very good size, cocoa tea was plentiful. I was thrilled with the birthday cake. The welcome are is very good and spacious.

Miinukset: Unfortunately the floor above the room is not sound proof , so you can here shoes at any hour.

Miinukset: Shower water hot and cold not steady...and weak.

Plussat: The staff are so pleasant and very helpful.

Miinukset: Leaving

Plussat: Bed was comfortable. Very clean overall. Breakfast was a little limited but good.

Plussat: We loved the lobby and historic charm, wonderful breakfast, great location where you can walk to everything and delicious restaurants near by. The rooms were large, comfy and beautiful. Overall I would stay here again and recommend the hotel.

Miinukset: They don't have dual temperature control so without AC we were very uncomfortable while sleeping. We opened our window and it does get chilly at night but we were at ground level facing an alley way therefore no breeze. We requested a fan which helped but it was loud.

Plussat: The family that operates it is wonderful! They are willing to do anything to help and accommodate to your needs. Fantastic! Older building but comfortable and convenient-?with everything necessary for a family!

Miinukset: Nothing

Plussat: We absolutely loved this hotel. The family that run it are so kind and helpful. The place was always clean and tidy. When we went on our Salkantay and rainbow mountain trek we were allowed to leave our bags in the hotel for the few days which was a great help to us. All the staff are so helpful, our insurance company had to call us and they let us us the hotel phone to receive the call. We loved the location, just 5-10mins up the hill outside the busy centre, with a great view over the city from the breakfast room. We also had a little heater in the room which was a bonus.

Miinukset: The only small problem I will point out here is that the WiFi can be very hit and miss, but that is all.

Plussat: The view from the breakfast room was nice and staff were helpful getting us a good price for a taxi the next day to the airport.

Miinukset: It was very cold in the rooms. I wish there would have been something done for this. Also the WiFi was not working at all for anyone in our group (5 of us) and we were in different parts of the hotel. The staff said it was working for them so it should be working but when considering that of the 5 people in our group one of us has a phone from germany, united kingdom, and 3 from america...its a bit odd that it didnt work for any of us.

Miinukset: Huoneessa ei ollut lämmitystä.

Miinukset: Nothing

Plussat: We loved that they had heat, and hot water. In Cuzc, hot shower is not available in every hotel. So we were glad to have that available to us. Breakfast was simple but nice. The lady was there to make us eggs in any style. Coffee was excellent! This was a small hotel and the staff was very friendly. We really enjoyed staying there. This was a great deal for the money.

Plussat: The staff was great. We had a great time there and they were always super helpful. They even kept our bags while we went to machu pichu for a couple days. Nice view from breakfast area upstairs. Hot shower and comfy bed.

Plussat: Friendly and helpful staff....nice breakfast, fabulous coffee!!!

Plussat: Great location. Good price. Staff not so friendly I personally found to other Peru hotels. San Agustin Plaza same hotel group down the road and I preferred.

Plussat: Service was very nice people.

Miinukset: Internet connection was very poor,

Plussat: Appropriate breakfast times Location

Miinukset: Room locks Small space room Price comfort

Plussat: Great location. Staff not helpful or friendly at all. Breakfast was just ok.

Plussat: the bussiness suit

Miinukset: not enough umbrella to borrow during the raining day

Plussat: Good location Clean Superb breakfast Complimentary mate de coca Nice staff Excelent value for money Really good food at the hotel's restaurant They even have complimentary oxigen in case you get altitude sickness. We didnt use it, but its a pretty useful addition.

Miinukset: Nothing at all

Plussat: Great location -- only a couple of blocks off of Plaza del Armas Clean & tidy rooms Friendly staff Pretty good breakfast options (not much for gluten free peeps like me, but eggs & fruit were sufficient)

Miinukset: Slow-ish wifi, but not the worst (and not what we were there for) Strange lukewarm coffee at breakfast (though this might be a Cusco thing) Many rooms open to the atrium/lobby which is a nice view but very loud (easily fixed by closing windows when sleeping), though I suppose this is much preferred to having a room facing the street which would be infinitely louder with honking & road noise

Plussat: Very nice hotel and clean, great location, the breakfast is great!! The stuff is very very nice, they gave me a hat because I was sun burnt I greatly recommend this place !!

Plussat: Coca tea offered as we signed in. Restaurant was very good. Loved siting in the open seating area enjoying coffee or tea with the sun shining down. Quiet. And a walking distance to Dominican Monastery and shopping.

Miinukset: Beds were a bit hard. No thermostat to control night time temp.

Plussat: Location. Staff helpful

Miinukset: Had sewer smell outside in the lobby. We were in 2nd floor room 201

Plussat: I took ill during this trip and the staff were incredibly helpful in assisting us in going to the hospital and accommodating of our needs.

Plussat: The staff was friendly although unable to fix any of the issues that we had. It was conveniently located to the train.

Miinukset: Just walking in, the room smelled awful. A combination of mold and a used porta potty. The room was also directly over the street and the noise felt amplified in the room. My husband asked me twice if I was sure the windows were all closed, because it was so loud. We asked to change rooms, they said there were none others. We asked if we could have ear plugs, they said they didn't have any. We asked where we could buy some, they said they had no idea. Additionally, we both woke up with back pain from the bed. Yes, this place is cheap, but we absolutely got what we paid for.

Plussat: The bed was very comfortable, free hot drinks and water located on several floors and the staff were very helpful giving maps.

Miinukset: There was no elevator so it was difficult to bring bags up and down stairs and the breakfast wasn’t the best.

Plussat: Henkilökunta hyvin ystävällistä ja avuliasta. Huone oli tilava ja kylpyhuone myös hyvä. Vuoteessa oli tarpeeksi lämpimiä peittoja joten nukkuessa ei tullut kylmä. Liikenteen ääniä ei kuulunut huoneeseen.

Miinukset: Huone oli kylmä eikä siellä ollut mitään lämmitintä.

Plussat: Purified water and tea available. Friendly staff.

Miinukset: 5 floors climb. No elevator. Difficult at this altitude.

Plussat: Clean, comfortable, courteous staff, good breakfast

Miinukset: Location is a little bit of a walk from the plaza de armas, no elevator

Plussat: The room was comfortable. Good selection for breakfast. Location for us wasn’t relevant as we were overnighting en route to Machu Picchu.

Miinukset: There was no lift! Our first night we were on the 3rd floor and it was an effort to walk up stairs at that elevation. On our return, we were given a very nice room on the 1st floor - much better. The hotel entrance is at a busy bus stop, however the noise didn’t penetrate into the rooms.

Plussat: The staff was increadably helpful! My Spanish is very lacking and they took the time to figure out all that I needed and provided me and my aunt with a wonderful stay.

Miinukset: The location was not ideal for a tourist wanting to see the historical buildings of Cusco.

Plussat: Everything was excellent

Miinukset: It’s a short walk from the train but it’s uphill.

Plussat: Great shower, good bed, clean, friendly and nice breakfast

Miinukset: Not in centre of Cuzco. Although this is also an advantage: it is on our way to Puno and near the airport.

Plussat: TV could not use it

Miinukset: Shower was not working próperly

Plussat: Very clean, large room and lovely staff. The location was great!

Plussat: The hostel is pretty close to the center, have a decent breakfast and there were always hot water in the shower.

Miinukset: The staff doesn’t know English at all, there is a lot of noise from the street if you are not lucky enough to be in the single room the doesn’t face the street and there are two dogs in the hostel that constantly bark, probably for any car that goes through the street, starting from the very early morning.

Plussat: So much value for the money, a short walk to the center.

Plussat: Nice breakfast great location.

Plussat: Great staff, v friendly & accommodating

Plussat: Comfortable beds, bright rooms

Miinukset: I usually never leave a bad review to the accomodations where staying, but this place was something else, prompting me to write the following review. Hotel staff which doesn't speak English haven't returned us 40 soles change due for the room. Multiple attempts were made to explain that they own us our money back without success. Quote for 2 nights was 160soles, I've paid 200soles cash and receptionist haven't got enough change to return, so she asked me to come back in 2 hours to collect it. She haven't provide any kind of receipt for money. When I came back other person was on reception and he couldn't understand anything and was unable to get in touch with previous receptionist. After that every time we asked for our change staff just replied that they do not speak English. Very angry on how things ended. Other than that, rooms have incredible thin window glazing so you are forced to rent (!) heater for additional money. Once heater is in room, you can plug it to the only power point available in room and therefore there is no way you could recharge phone etc. There is a dog on property which barks whole night through. If you get atrium looking room, than get prepared for dog's harassment. Hot shower is available only in the evening, through the day water runs cold. Once checked in, you are not provided with the hotel entrance door key, so every time you go out and come back you need to buzz on intercom for someone to let you in. If there is no staff attend to front door, you are locked out until further notice. Breakfast is advertised to start on 6am which is great because day trips from Cusco starts quite early. When we show up for breakfast at 6am there was nobody around and no food available. First sign of the kitchen staff was on 6:45 rushing into kitchen to make us something but it was too late as we needed to go.

Plussat: Friendly staff. Cozy hostel. Warm showers make it perfect.

Plussat: The staff was polite and friendly.

Miinukset: The rooms are not the same as it was written in description. It was very cold, no heater. Blankets are dirty. No elevator, iron, hairdryer even for extra charge.