Cusco hotellit lähellä Museo Inka

Plussat: The staff is super super nice and they go the extra step to make you feel at home. The hotel is a museum with amazing paintings and art all over. The location is very convenient to tour Cusco

Miinukset: Nothing, everything was perfect

Plussat: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Plussat: Staff are really friendly and helpful. The breakfast is amazing!

Plussat: Absolutely amazing place, decoration, location, staff, food and room were far better than we expected. Would recommend this hotel and would love to come back one day!

Miinukset: Only misses to have an indoor pool

Plussat: Loved my stay at Palacio del Inka. The hotel is intricately decorated, historically fascinating and the location is perfect. The highlight for me was the staff who were always friendly and willing to help.

Miinukset: Could improve with allergy labelling at breakfast.

Miinukset: Valitettavasti kaikissa huoneissa on kokolattiamatto. Ainakin joissakin huoneissa voisi olla parkettilattia. Olen jonkin verran allerginen, mutta pillereillä siitäkin selvisi.

Plussat: Wonderful place with much to see - they even give a tour of the hotel! Breakfast and food overall was super, location is excellent just a 4 min walk to the centre square. Staff were super and the hotel Knew it was our honeymoon and left a small cake and bottle of wine in the room - unexpected. Evening bed turn down service nice. We used the spa for massage - which were lovely. Would recommend and stay again.

Miinukset: Only niggle was that the tours they arrange are a little over expensive. Ie to hire a driver for a half day from the hotel they stated 150usd... however they were able to arrange one for 50usd when pushed although it was arranged to pay direct. In that sense - the concierge was still v helpful hence a small thing. Top place overallz

Plussat: historical background and significance, rich in culture and tradition.

Miinukset: lighting in certain sections, eg alleys, are overly subdued.

Plussat: Location is great. Family suite is huge and very convenient. Amazing breakfast. The staff is always ready and attentive. Super recommended!

Plussat: Location, view

Miinukset: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Plussat: Staff are helpful and breakfast is great

Plussat: The property is an historical site and well-located. There are some nice amenities but it is a bit pricey for the value.

Miinukset: My brother and I were traveling together and we were placed in an exterior room that was uncomfortably warm the entire night with no ability to turn on a fan or air conditioning. We had to open the window to cool off and the noise from the street kept us awake. Also I was offered a coupon to use in the spa, but the spa was so booked that we could not use the coupon. The staff were helpful and friendly though and perhaps visitors should request an interior room which would be more comfortable and quiet.

Plussat: Great buffet breakfast!!!

Plussat: Amazing, great service great breakfast Buffet

Plussat: Everything!

Plussat: Facilities and location

Miinukset: Staff was not friendly

Plussat: Good hotel with modern conveniences.

Plussat: All according expectations! Good beds. Good breakfast. Friendly staff. Free tea. Free airport shuttle.

Miinukset: All good!

Plussat: Everything

Miinukset: Nothing

Plussat: Junior suite is big, comfortable and excellent views. Food is tasty. Opposite a very nice handicraft market... good stuff good price. Timely complementary comfortable shuttle to airport. Overall a very good place.

Miinukset: Too much effort to organize private transport through hotel...it was done .. no problem. But needed a lot of followup. Food is to the expensive side.

Plussat: Great beds, nice shower, excellent breakfast and wonderful staff.

Miinukset: No air conditioning

Plussat: amazing staff great location right next to the historical center and ruins beautiful room comfortable bed perfect shower

Miinukset: There was nothing I didn't like about this hotel! it was one of my favorites from the whole trip!

Miinukset: AC didnt work

Plussat: The hotel is a very nice four-star establishment. Very well maintained facilities, and a wonderful friendly staff. It is located on Ave. Sol and across the street from the Central Craft Market and a small park. Ave. It has an excellent restaurant and lobby bar. The facilities are great and the staff is very friendly and helpful. This area of town seemed very safe to us and we did not hesitate to walk through the area at night. Overall, I greatly recommend visiting Cusco and staying at this hotel. It really is a very nice place to stay.

Plussat: Great location, good facility

Miinukset: No exhaust fan in the bathroom. Water temperature changes during showering. Breakfast bacon was way though to eat

Plussat: Everything was perfect..Every staff member went above and beyond. Hector was amazing!

Miinukset: Nothing!

Plussat: We treated ourselves to a Superior Suite which had stunning views over the city and to the distant landscape. The 'lounge' area was very large and comfortable which was great for our first 2 days while we acclimatised to the altitude. The staff were really helpful and they looked after our luggage while we were away in Machu Picchu. The hotel's travel agent, Janet, was a lovely lady who was very knowledgeable and helpful. The hotel location is superb, near the main square but even nearer to a small square which became our favourite in Cusco.

Miinukset: Cusco is cold in the evenings in September and the hotel lounge can be chilly. Nice enough but make sure you go down with some warm clothing on.

Miinukset: Our room was very warm. Didn’t provide a free bottle of water.

Plussat: The location is great ~5min walk to the market and 5min walk to the main square. The staff is super helpful, they answered our questions and gave us very helpful tips to enjoy the city trip. The best hotel in town of course the best value you can get! Recommend to everyone.

Plussat: Nothing... The staff told us that they don’t have rooms available becuase some problems they had in part of one of the floors.

Miinukset: The room they offered to us wasn’t good as the room we booked. We didn’t get any message prior to arrival and we saw at least 2 people checking in while we were waiting for the taxi to go to the other hotel.

Plussat: The rooms were very clean. The bathrooms were newly remodeled and very very nice.

Miinukset: The internet worked sporadically in our room but always worked in the lobby area.

Plussat: The room was very comfortable and excellent breakfast

Plussat: Beautifull loby

Miinukset: The room was very uncomfortable, small, noisy. Ther was a very small luggage bench. Its an expensive hotel and I realy didnt think we got our moneys worth. Not the standerd expected from Novotel

Plussat: Very charming converted monastery. Close to the main square. My stay was comfortable.

Plussat: Convenient, character, high quality with staff who were accommodating. Sporting an interactive courtyard that provided opportunities to relax, work or chat.

Plussat: Great location and value for the money. Very succulent breakfast and amazing staff. I would go again! Plus is perfectly located in the heart of everything.

Plussat: Kaunis hotelli erinomaisella sijainnilla. Erittäin hyvä aamiainen. Siistit huoneet. Standardhuoneiden sisustus oli pikkuisen vanhanaikainen, mutta hinta edukas niin ei haitannut. Muutoin mukavat ja siistit ja toimivat huoneet. Rauhalliset huoneet, mitään melua ei kuulunut tieltä tai muualtakaan. Hotellin yhteiset tilat historiallisen kauniit. Tulisin tähänkin hotelliin uudelleen.

Plussat: The property is beautiful. Within walking distance of everything. Very friendly and helpful staff. Very clean. Good buffet breakfast.

Miinukset: Nothing

Plussat: Breakfast was really nice

Miinukset: Charged me twice!!!

Plussat: We had a family room that was very spacius, clean and bed were really comfortable. We had dinner at the restaurant and the food was very good. Overall a very good experience (rate 9 out of 10) and I would definitely stay again if I came back to Cusco.

Miinukset: Breakfast in the morning was good but not excellent (rate 7 out of 10). In particular, I did not like the coffee. We also ordered a cappuccino for which we were charged 16 soles and it was still not good. The shower/bath was also good but not excellent (rate 8 out of 10)

Plussat: Bed was comfortable. Very clean overall. Breakfast was a little limited but good.

Plussat: Great location, lots of restaurants around. Very clean &spacious rooms. Great staff. Breakfast starts at 430am, perfect for us who’s hiking early.

Plussat: Lovely hotel very near the centre square. Even though my room was in the modern part of the hotel it still felt very nice to come down into the old lobby and courtyard which has been beautifully preserved.

Plussat: Perfect location close to plaza de Armas Spacious rooms with the best shower I've had in Peru, great water pressure! We had a nice view from our room of the city. Didn't use it, but appreciated the possibility to cook your own meals because there was a kitchen. Good wifi everywhere. Provided multiple tours to book at the hotel. Super friendly staff

Miinukset: Private rooms not next to shared rooms, sometimes a bit too much people going in and out of the shared room next to us.

Plussat: The only good things about this place was the location and senior management - literally a 2-3min walk to the main square which was ideal for all occasions. Senior management were available to speak to, and offered a room upgrade once we complained about the multiple issues we had during our stay (no refund available as they make you pay the WHOLE amount on arrival at Selina... which should've have been a red flag from the moment we walked in).

Miinukset: I booked 2 rooms - one double and one twin, two people in each room. The twin room had a broken heater and a faulty lock, and the double room had a broken heater and the tap was leaking whenever it was used... you can imagine neither of these are ideal when the temperature in Cusco gets to the single digits... The staff were extremely rude - on arrival, there was no introduction as to what facilities were offered in the vicinity (e.g. nightly activities, where the kitchen / cinema room / outdoor space was etc.). We didn't have hot water for 24hours following the rainbow mountain trek - and we weren't communicated this. When we approached the staff about this issue, they constantly said "it will be fixed in an hour, don't worry... we can move you to the other Selina if you want to use the shared bathrooms 10minutes away by car...". This lasted 24hours. The breakfast staff were incompetent. The "Selina breakfast" which was included in the package when booking, was the same everyday. It was a nice breakfast (besides the regular undercooked eggs), however we had to wait anywhere between 20 minutes to 60 minutes EACH DAY for this to even arrive at our table. 4/5 days stayed there, they did not give us every item that was meant to be included (usually the hibiscus drink and the fruit), and the barista took about 15minutes to get you one coffee. The common area is very cold throughout the day as there's not really much insultation - so be warned of this. They also get loud at night with no staff telling people to quieten down after 11pm. Early morning treks are common so I would've thought, especially with very thin doors, the staff would appreciate this.

Plussat: Great rooms and showers.

Miinukset: The wifi didn't work.

Plussat: The hotels concept is really "hipster". I booked a room with a private bathroom and it was HUGE! The staff is very friendly and the food was good!

Miinukset: Too much noise going on. Other guest don't respect and there is a bar at the first floor with loud music. If you want to rest, then ask for a room all the way at the back.

Plussat: Henkilökunta hyvin ystävällistä ja avuliasta. Huone oli tilava ja kylpyhuone myös hyvä. Vuoteessa oli tarpeeksi lämpimiä peittoja joten nukkuessa ei tullut kylmä. Liikenteen ääniä ei kuulunut huoneeseen.

Miinukset: Huone oli kylmä eikä siellä ollut mitään lämmitintä.

Plussat: The best room in whole Peru. Laundry service against charge and luggage storage for free were very appreciated. Big room, very comfortable bed and very clean. Helpful stuff, many thanks :)

Plussat: The position very close of the downtown

Miinukset: Nothing

Plussat: Siisti vessa.tilava huone.hiljainen hotelli.liikenteen melua ei kuulunut olenkaan

Miinukset: Kylmä huone.tarvitiin lisälämmitin puhaltamaan jotta saatiin huone lämpimämmäksi.jäätävän kylmä lattia.aamiainen 5kerroksessa.ei hissiä

Plussat: The breakfast was amazing with an excellent view. The staff were very friendly and the hotel was very secure and safe. Yummy restaurants nearby and easy to catch an Uber. Supreme Pizza was so yummy across the street! Many banks and pharmacies nearby which was helpful. The beds were comfy and they clean the room everyday. Also we left early a few days and missed breakfast but the desk staff had a bag lunch ready for us which was really nice!

Miinukset: A bit far from the Plaza (20 min walk) but Ubers were cheap and quick. Our room was facing the road and very noisy, I would request a quieter room if I stayed again. We booked the spa tub room so I am unsure if we could have been moved. The desk staff speak very limited English and there is no elevator. It was fine for us as we speak a bit of Spanish and don't mind stairs. The staff carried our bags up for us which was nice!

Plussat: The staff are very friendly and helpful

Miinukset: Soundproofing in the rooms really bad. No elevators.

Plussat: Clean, comfortable, courteous staff, good breakfast

Miinukset: Location is a little bit of a walk from the plaza de armas, no elevator

Plussat: Above average breakfast included. Very helpful staff. Allowed baggage storage and assisted with hailing taxi to airport.

Plussat: Amazing low price and free taxi to airport

Plussat: A secure hotel with good service. Very friendly staff at the reception and the breakfast team was lovely too. I loved the pancake in the morning with the smiley face. :-) Just small, but lovely details! Large hotel room with comfortable bed. It was no problem to leave my main luggage at the hotel for my Machu Picchu trip. Excellent price performance ratio!

Miinukset: I have nothing to complain about - I would book the Casa Real Hoteles again!