Cusco hotellit lähellä San Blas Church

Plussat: everything was fantastic!

Plussat: Best hotel I ever stayed in

Miinukset: —-

Plussat: Simply the best luxury hotel in Cusco, wow!

Plussat: The staffs were nice and kind! They prepared coca team to release our comfortable when checking in. They also prepared a cake and champagne to celebrate my birthday!

Miinukset: No thing

Plussat: Beautiful setting, great service, beautiful property, amazing food ( breakfast). My favorite was the bar. Couldn't fault it.

Miinukset: language barrier

Plussat: From beginning to end, the staff at the Belmond did everything in their ability to make our stay wonderful. 5 star service at every corner.

Plussat: The food at breakfast was impressive, tasty and beautifully presented. The pastries were delicious. The chefs who were cooking eggs were friendly and helpful, and produced beautiful and interesting plates. The surroundings were pleasant, comfortable and relaxed.

Miinukset: The only difficulty we experienced was in getting English style black tea with cold milk. The coffee machine in the room was supplied with tea bags, but no milk was supplied and we had trouble getting Spanish speaking staff to understand the need for a small quantity of milk in a jug.

Plussat: The place is beautiful and is very located also the staff is generally friendly.

Miinukset: The room we booked was pricy and was in -1 floor so no natural light facing a wall. As that big issue was not specified in our booking the staff upgrade us to a second floor but we had to argue our way around. The check out was extremely early (10 o’clock same time breakfast was over) so when we came back to our room the keys didn’t work! We had to bring the issue to front desk as you don’t normally have such early checkouts in a 5 star hotel. I had a manicure at the spa and was 6 times more expensive than at a regular city saloon but was extremely badly done (I could have done it myself much better) and they took for ever to do it! Finally for all the troubles we went through they offer a free taxi to the airport and didn’t register the fact so it was late and we had to pay in the end

Plussat: Superb buffet breakfast! Comfy rooms. Great location. Friendly helpful staff. Nice indoor pool and spa area. Luxurious lobby for lounging with sunny courtyard.

Plussat: Wonderful atmosphere

Miinukset: Like all converted convents not an ideal hotel layout- poky rooms and weird layout. They did a great job with what they had.

Plussat: The hotel is amazingly beautiful , the spa treatments were great , the concierge arranged for us a first class and very well organized tour to Maccu Picchu , the breakfast and the restaurant were great, and Mr. Abel at the front desk was kind and try to help in any way possible.

Plussat: Loved the staff and excellent hospitality.

Miinukset: Too short of time to stay and enjoy.

Plussat: Extremely friendly, detailed, and attentive service. A very luxurious stay and a delicious breakfast.

Miinukset: There's nothing not to like about this hotel! Everything was great!

Plussat: Everything, staff always ready to help. Walking distance to plaza de armas. Spa, must try Jhonatan, inca ruins to visit inside the hotel, the convento was built on top of two different cultures incas, and the previous

Plussat: Nice facitities

Miinukset: On arrival they tried to charge us extra for services we did not require and they tried to say that it was compulsory even though in the booking confirmation it just said that it was not included and there was nothing to suggest it was compulsory. These were items such as a tour of the hotel, extra oxygen in the room, reduction for usind spa services (all of which we did not want) . After a lot of arguing they circummed and cancelled the charge. However in the meantime they had entered several different amounts on my credit card which they cancelled but my bank took these to be fraudulent transactions and blocked my credit card which required me to make a number of long distance calls to clear the matter. So when we were supposed to be enjoying our selves we were busy arguing with them and sorting their mess.

Plussat: Cant thank the staff enough. These people go above and beyond to help their guests. Really one of the best hotels in the world because of the people that work there

Plussat: Todella tyylikäs ja kaunis historiaa kunnioittava hotelli. Kauniit yleiset tilat ja huoneet. Huoneissa oli lisähapetus lisäksi tarvittaessa tuotiin huoneeseen hotellin ensiapuhenkilön toimesta happipullo, josta sai naamarin kautta lisähappea, auttoi päänsärkyyn. Ihana allasosasto ja spa sekä saunat. Loistava aamiainen. Erinomainen sijainti.

Miinukset: Hieman kalliin puoleinen, muutoin ei mitään moitittavaa.

Plussat: Good location and pleasant staff. Great breakfast buffet. Nice therapy pool with sauna and steam room.

Plussat: This was an adorable boutique hotel with the friendliest staff! Our room was nice and comfy. The eating area was in the center of the hotel with a glass ceiling. On the second day at breakfast there was a local lady selling her wares with a real baby alpaca! We had breakfast one day and dinner one night and it was very tasty. Another great thing for us was that they happily kept our bags while we hiked the Inca Trail and came back for one final night before departing.

Miinukset: I can't really think of anything bad other than I wish we could have stayed longer!

Plussat: Fantastic staff, good location, large room, excellent breakfast

Miinukset: Room was bright very early, water was often warm at best and wifi was very poor in our room. For a room that is over $200 per night these should be much better

Plussat: Staff was so nice to us. They even provided free airport transfer at the end of our stay:) breakfast is AMAZING!

Plussat: Convenient location, good breakfast.

Miinukset: Payment & unauthorized charges issues which required contacting booking.com to resolve. At least once during conversations with reception about the issues I've seen another guest on a phone with their bank complaining for double charge - so I am definitely not alone in this.

Plussat: Nice hotel, staff helped us with all our problems, picked bustickets for us, breakfast was delicious, hot water in shower, very pleasure stay

Miinukset: The lady with souveniers and llama by the breakfast is little too much....

Plussat: Wonderful boutique hotel. Very welcoming environment sitting near the fire with the coca tea. Our room was a beautifully appointed suite with a nice little terrace. Excellent breakfast, with a wide selection of food in a nice courtyard.

Miinukset: We liked everything! Muchas gracias.

Plussat: The room was very comfortable and excellent breakfast

Plussat: Beautifull loby

Miinukset: The room was very uncomfortable, small, noisy. Ther was a very small luggage bench. Its an expensive hotel and I realy didnt think we got our moneys worth. Not the standerd expected from Novotel

Plussat: Very charming converted monastery. Close to the main square. My stay was comfortable.

Plussat: Convenient, character, high quality with staff who were accommodating. Sporting an interactive courtyard that provided opportunities to relax, work or chat.

Plussat: The staff were extremely helpful with moving our room when it was not comfortable. The hotel had a lovely atmosphere. The lobby made it look antique and charm was all way through the place. So close to the center too. Definitely recommend it.

Miinukset: N/A

Plussat: The hotel is fantastic, room huge dimension, staff cordial and good English

Plussat: Thoroughly like Novotel and stayed here twice. The steward/concierge desk was top notch, the desk guys were just as good, the food from the internal restaurant was good and quick when in a hurry, rooms were clean and quiet, location was superb. I would happily stay here again.

Plussat: Great location and value for the money. Very succulent breakfast and amazing staff. I would go again! Plus is perfectly located in the heart of everything.

Plussat: Kaunis hotelli erinomaisella sijainnilla. Erittäin hyvä aamiainen. Siistit huoneet. Standardhuoneiden sisustus oli pikkuisen vanhanaikainen, mutta hinta edukas niin ei haitannut. Muutoin mukavat ja siistit ja toimivat huoneet. Rauhalliset huoneet, mitään melua ei kuulunut tieltä tai muualtakaan. Hotellin yhteiset tilat historiallisen kauniit. Tulisin tähänkin hotelliin uudelleen.

Plussat: In quiet part of Cuzco but walkable to sites.

Plussat: Breakfast was really nice

Miinukset: Charged me twice!!!

Plussat: Bed was comfortable. Very clean overall. Breakfast was a little limited but good.

Plussat: Close to train station and San Pedro market

Miinukset: Early checkout, lukewarm hottub

Plussat: Property was great. We had superior room which was huge! Facilities were great. Real fast was included and good too. Really great location in Cusco. San Pedro markets are at the end of the street. Handy supermarket on the corner too.

Miinukset: Bed was a bit hard but that’s being picky.

Plussat: Fresh fruits during breakfast. The room is spacious.

Miinukset: There’s a small vent on the ground of bathroom that is directly exposed to the sewer. Therefore the bathroom is forever filled with a disgusting smell. What’s worse the entire suite doesn’t have an opened window so image...

Plussat: Good location and nice rooms. Breakfast (included) was good.

Miinukset: The front desk staff were not the most friendly or helpful, otherwise no complaints.

Plussat: Due to flight delay by LATAM I wasn’t able to arrive in Cusco on time. Though there’s some miscommunication, the hotel didn’t charge me extra. Breakfast is good, the fruits are the freshest during my one week Perú trip.

Miinukset: The hotel looks close to the San Pedro station but it actually takes you five minutes especially if you have luggage. The hotel also doesn’t have an elevator so it’s not ideal if you have big suitcases.

Plussat: Staff are excellent ,I left my luggage with them to go to Machu Picchu and when I came back my luggage was already in the room and checked in within less than two minutes I asked to check out late and they did accommodate me

Miinukset: It’s an old building so a bit noisy when breakfast is served .not the hotel faults but the travellers manners Breakfast could have a little more variety but enough for a four star hotel

Plussat: I booked to stay one night after a long trip from Arequipa.I suffered a very bad altitude sickness .From the moment I stepped out of the taxi they took care of everything .I was given oxygen and observed closely .They helped me with a doctor and a wonderful hospital .When I came back to the hotel .My taxi for my new trip was booked and ready for me .Staff are excellent .room was good and big and clean .

Miinukset: Nothing

Plussat: Good location, clean, stylish.

Plussat: My stay at the Esplendor Cusco was amazing. The rooms were very clean and spacious. I found the staff to be very helpful and knowledgeable and the location was perfect! I would recommend this hotel to anyone traveling to Cusco.

Plussat: We had a great stay there. Nice staff, breakfast/ lunch Paket option available, if you take a tour/ daytrip or something. Amazing breakfast Buffet, WE loved the fresh juices and everything. The location was great as well, only about 10 minutes walking distance to the main areas.

Miinukset: Sometimes it was a bit noisy from the street, but it was ok. We didn't have a window to open, only a roof window, sometimes it was a bit chilly, but that wasn't a big problem for us.

Plussat: Location. Close to Centro Histórico just walking to Plaza de Armas and other sites

Miinukset: I didn't have breakfast alhough I stablished with the personnel of hotel (reception) to have a pack with smth at 5.am... so, no breakfast... That's the life

Plussat: Very friendly and helpful staff, cleanliness and good breakfast (especially the pancakes!)

Miinukset: The room was a bit cold, limited English with staff

Plussat: Good location just 15 minutes walk from the Plaza De Armas. Quiet hotel as it's set back from the street. The Queen room was very spacious. The breakfast was one of the best hotel breakfasts I've ever had and is all included in the price. Plus,there's a spectacular view from the breakfast room. Coca leaves (for altitude sickness) and a water cooler available in the corridor and reception

Miinukset: Our room was on the first floor and didn't have an outside window but just a skylight. The hotel has a very small street face so it's easy to miss if you're looking out for a big hotel.

Plussat: Anna, girl working at the front is simply amazing. Anna, thank you for being so on top of everything. You rock and need to be promoted to upper management:)

Miinukset: Nothing

Plussat: Henkilökunta hyvin ystävällistä ja avuliasta. Huone oli tilava ja kylpyhuone myös hyvä. Vuoteessa oli tarpeeksi lämpimiä peittoja joten nukkuessa ei tullut kylmä. Liikenteen ääniä ei kuulunut huoneeseen.

Miinukset: Huone oli kylmä eikä siellä ollut mitään lämmitintä.

Plussat: Great bed, staff, breakfast and spa bath. Large room. Washing our clothes (maybe around 2kg) only cost $24 soles.

Miinukset: Terrible WiFi and tv channels. Loud water noises can be heard at night

Plussat: Siisti vessa.tilava huone.hiljainen hotelli.liikenteen melua ei kuulunut olenkaan

Miinukset: Kylmä huone.tarvitiin lisälämmitin puhaltamaan jotta saatiin huone lämpimämmäksi.jäätävän kylmä lattia.aamiainen 5kerroksessa.ei hissiä

Plussat: Clean, comfortable, courteous staff, good breakfast

Miinukset: Location is a little bit of a walk from the plaza de armas, no elevator

Plussat: Near to central square Plenty of restaurants nearby Pancakes for breakfast are a must - they are delicious!

Miinukset: Quite cold Very loud so disrupts sleep (e.g. rain / noise etc)