Autonvuokraukset Geneven kansainvälinen lentoasema lentokenttä

Insurance

Miinukset: The agent at the desk told us that the local law required us to take out local full collision insurance, in spite of the fact that I had already purchased such insurance online. She was not willing to let us have the car unless we purchased the insurance. This left us no choice and cost us an extra $250!!! Of course I am going to demand that KAYAK (who, if this requirement is correct, misled us) or Enterprise (who, if this requirement is false, lied to us) reimburse us fully for the $250.

Plussat: its pretty hard to like anything about a car rental company that doesnt have a car to rent.

Miinukset: They didnt have any cars to rent even though we booked a car beforehand.

Poor service, lack of information

Miinukset: Picked up the car on the French side of Geneva Airport had to wait 40 minutes why the staff took a break. When told them that we would be traveling to Annecy in France they told us to travel through Switzerland, we were not told about a 40 Swiss Franc road tax we would need to pay as the rental car did not have the road tax on it. When asked about this when dropping the car off the customer rep just shrugged us off and said its not there problem

Seguro

Miinukset: O agente na mesa nos disse que a lei local nos exigiu para retirar o seguro de colisão completo local, apesar de eu já ter comprado tal seguro on-line. Ela não estava disposta a deixar-nos ter o carro a menos que nós compramos o seguro. Isso nos deixou sem escolha e nos custou um extra 250 dólares!!! Claro que vou exigir que O CAIAQUE (que, se este requisito for correcto, nos enganou) ou Enterprise (que, se este requisito for falso, nos mentiu) nos reembolsem totalmente os 250 dólares.