Kairo hotellit An-Nuzhah

Miinukset: Food and. Service good. But some food items made with cheese tasted funny.

Plussat: The pool area was comfortable with good service . The bar was good and the staff extremely helpful. There was a good variety of food and the rooms were very comfortable.

Miinukset: The pool area closed too early and the hallways were noisy all night

Plussat: Near the airport

Miinukset: Room not the clean also I ordered dinner the deliverd cold also the hairdryer was burned with a dirty coffee cups

Miinukset: Too expensive for the type of hotel. This hotel is not a five star hotel. this hotel is less than a four star.

Plussat: Just it is the place I had my wedding reception at.

Miinukset: Not organized. They even did not recognize "Booking.com" at the beginning. Not to mention the wrong reservation for just single occupancy while I asked for double and on top of that a smoking room while I asked for non-smoking.

Plussat: The hotel clean and check-in staff was good. Good amenities.

Miinukset: Hotel named recently changed and had difficulty finding hotel and phone number was wrong based on internet booking. No street address given. Cleaning service disrupted sleep. Taxi service at hotel was not a good experience. Overall very displeased with experience.

Plussat: The man that met us at the airport was very professional. Unfortunately that was the only good thing about the hotel.

Miinukset: The shuttle bus waited for half an hour at the airport while it filled up. It was 11.30pm when we got back to the hotel and there was a large queue at check in. When we finally completed check in we were told we had to wait 15 minutes until room was ready! We had paid US $110 for the room which should have been available from 2 pm. When we went to the room we found that had not been made up and was still dirty. It was also a smoking room even though we had booked non smoking. Another 15 mins later we were shown to another room which was sufficient for sleeping. Would not recommend this hotel to anyone. The only thing going for it is that it is very close to the airport so you can avoid Cairo traffic.

Plussat: Breakfast Buffet and the Staff over there very very friendly.no disturbing at all from the ground staff.

Miinukset: First and for second time they give the wrong room not like I did Book like wise King size Bed.!and at hte end they give me the real one//..

Plussat: Very convenient, close to airport as we only stayed there for a couple of hours.

Miinukset: Minor thing but would have been nice to have some tea in the room (only coffee available)

Plussat: The proximity of the airport, which is juste a five minutes drive away, the kindness of the staff, the nice garden and swimming pool. The free shuttle to the airport.

Miinukset: This hotel is classified 5 stars, but far from deserving it It took nearly half an hour to check in, and the telephone system was out of order for one day The decoration of the rooms and corridors is becoming old, and my bathroom needed renovation. The corridor was often noisy. The breakfast offered a large choice, but afterall, was not very tasty.

Miinukset: Very comfortable and friendly environment. Awesome customer service.

Plussat: It was a very bad experiance specially with the staff.

Miinukset: The staff are not trained at all and every one of them has a different policy which they follow, also parts of the things mentioned during the booking was not applicable which was very shoking and very bad for the guest. whenever you ask the staff about any thing you find the answer directly on their face that they do not know, i asked for the duty manager but they brought me the front office manager who was not capable to handle any situation or any complain.

Plussat: We stayed at the Radisson Blu on our last night in Cario as it was close to the airport....I wish we could have stayed longer. The rooms were very comfortable and relaxing as we just were at the end of our very hectic vacation. The staff were very helpful, the food at the buffet was top notch and the whole complex was very nice. We took a cab to downtown and had no problems getting back to the hotel about $100 Egyptian pounds for four people.

Miinukset: Nothing not to like...top notch hotel.

Plussat: The location and the free wireless internet.

Miinukset: the first day they put in the room 2 bottles of water and coffee machine with the coffee and tea but they don’t refill it every day, I think this is not nice either they put it or not but not asking the customer to pay if he need to fill it next day.

Plussat: The great customer service from Ms. Meena from business lounge. He was the only person at the hotel who helps to change my room due to a very bad smell from the bathroom.

Miinukset: cleanliness of the room and noise from outside. Very slow internet WIFI connection

Plussat: Sea food at the italia restaurant

Miinukset: Problems in the hot water in bathroom. This issue is in the whole hotel. Staff do not respond quickly.

Plussat: it was good hotel but it is expensive as my experience beacuse is new hotel so is better to have les price to get more customers

Miinukset: the hotel is new and on the key the should put map of the hotel to help the taxis when you want to take it .

Plussat: The staff were excellent!

Miinukset: The facilities of the hotel had not yet been completed in March 09 yet this was not advised up front and there did not appear to be a discounted room rate for this inconvenience.