Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: Easy, quick process!
arvostelut:
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4,0
Plussat: Vehicle requested and confirmed was not available, and according to agent are never available without 3 day notice.
Miinukset: Site needs to be accurate for vehicles available for the time and date reserved
arvostelut:
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2,0
Plussat: Nothing
Miinukset: Pre reserved car with Kayak and when we arrived there was none on lot and staff did nothing to Try and remedy the issue
arvostelut:
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8,0
Plussat: DJ was super nice and very professional!
arvostelut:
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10,0
Miinukset: The vehicle was a bit worn. Had over 21000 miles on it and it had some undercarriage rattles
arvostelut:
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10,0
Plussat: All was very smooth and efficient.
Miinukset: Can't think of anything.
arvostelut:
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6,0
Plussat: Staff was kind
Miinukset: I reserved a 12 person van months ago, only to find out there wasn’t one available at my scheduled pickup point. Had to take two vehicles instead requiring a second driver. Quite an inconvenience
arvostelut:
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2,0
Plussat: The rental didn’t happen because of their error.
Miinukset: I made my reservation 2 months in advance. The day before i was to pick up the rental, Monica, the manager, called to tell me they didn’t have my Van (i rented a large van) because it was “broken” and they couldn’t find a replacement. They screwed me over and weren’t even apologetic. Go elsewhere!
arvostelut:
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10,0
Plussat: easy transaction. good price.
Miinukset: much better if alamo could drop the car off at my hotel.
arvostelut:
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6,4
Plussat: Good Value
Miinukset: Bone Dry Empty Gas Tank & Van Was Filthy Dirty
arvostelut:
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4,4
Marketing: Calling a downgrade an upgrade
Plussat: The company did not have the car I'd reserved, and gave me a downgrade to lesser car and said they were giving me an upgrade at no extra charge.
Miinukset: The car I was given, not the one reserved, had electrical and mechanical issues. The 12 V charging port and the USB ports did not charge my phone, fortunately there was one more 12 V port, not convenient, but that did charge my phone. The brake system and parking brake indicated a malfunction, and the front camera also indicated a malfunction. Both outside mirrors were extremely dirty and could not be used at night without cleaning. The parking lot was dirty and stepping into the black interior car left highly visible footprints.
arvostelut:
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5,6
unreliable
Plussat: The representative was nice, relatively efficient, but there was only one person and multiple customers. The car was reliable and had no issues.
Miinukset: The communication phone to get the van to take us to Alamo was not working. It was very crowded, with people left at the curb. There was a car available - not one we had reserved. A van was available - the last vehicle available at this time - it was either rent this vehicle or have no vehicle (for the same price) The van smelled like fish, had no windshield washer fluid (not even a drop) which we had to buy and install. Off-airport access and drop-off was inconvenient. Hard to find.
arvostelut:
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10,0
Plussat: Easy, quick process!
arvostelut:
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10,0
Miinukset: The vehicle was a bit worn. Had over 21000 miles on it and it had some undercarriage rattles
arvostelut:
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10,0
Plussat: All was very smooth and efficient.
Miinukset: Can't think of anything.
arvostelut:
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10,0
Plussat: easy transaction. good price.
Miinukset: much better if alamo could drop the car off at my hotel.
arvostelut:
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4,0
Plussat: Vehicle requested and confirmed was not available, and according to agent are never available without 3 day notice.
Miinukset: Site needs to be accurate for vehicles available for the time and date reserved
arvostelut:
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2,0
Plussat: Nothing
Miinukset: Pre reserved car with Kayak and when we arrived there was none on lot and staff did nothing to Try and remedy the issue
arvostelut:
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6,0
Plussat: Staff was kind
Miinukset: I reserved a 12 person van months ago, only to find out there wasn’t one available at my scheduled pickup point. Had to take two vehicles instead requiring a second driver. Quite an inconvenience
arvostelut:
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2,0
Plussat: The rental didn’t happen because of their error.
Miinukset: I made my reservation 2 months in advance. The day before i was to pick up the rental, Monica, the manager, called to tell me they didn’t have my Van (i rented a large van) because it was “broken” and they couldn’t find a replacement. They screwed me over and weren’t even apologetic. Go elsewhere!
arvostelut:
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6,4
Plussat: Good Value
Miinukset: Bone Dry Empty Gas Tank & Van Was Filthy Dirty
arvostelut:
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4,4
Marketing: Calling a downgrade an upgrade
Plussat: The company did not have the car I'd reserved, and gave me a downgrade to lesser car and said they were giving me an upgrade at no extra charge.
Miinukset: The car I was given, not the one reserved, had electrical and mechanical issues. The 12 V charging port and the USB ports did not charge my phone, fortunately there was one more 12 V port, not convenient, but that did charge my phone. The brake system and parking brake indicated a malfunction, and the front camera also indicated a malfunction. Both outside mirrors were extremely dirty and could not be used at night without cleaning. The parking lot was dirty and stepping into the black interior car left highly visible footprints.
arvostelut:
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5,6
unreliable
Plussat: The representative was nice, relatively efficient, but there was only one person and multiple customers. The car was reliable and had no issues.
Miinukset: The communication phone to get the van to take us to Alamo was not working. It was very crowded, with people left at the curb. There was a car available - not one we had reserved. A van was available - the last vehicle available at this time - it was either rent this vehicle or have no vehicle (for the same price) The van smelled like fish, had no windshield washer fluid (not even a drop) which we had to buy and install. Off-airport access and drop-off was inconvenient. Hard to find.
arvostelut:
