Maastricht hotellit lähellä Stadhuis

Plussat: Absolutely beautiful hotel with exquisite service and amenities. The room was well-equipped and very comfortable! The shower - fantastic, the floors are even heated. Our dogs were also warmly welcomed and provided treats, a comfy dog bed and even pet bags for our walks! Major bonus points! The lobby was very welcoming and lovely to relax in. My partner and I grabbed wine from the bar and enjoyed reading our books in the cozy couches. Again, the service and staff were extremely friendly and very helpful. We can’t wait to come back!

Miinukset: Nothing bad to say!

Plussat: Fantastic staff. Very friendly and flexible. Really took personalized care of us and our children. Yummy breakfast. Very modern rooms

Plussat: location

Miinukset: winebar : served white wine direct out of the cellar... too warm

Miinukset: The room was very cold and didn't warm up much.

Plussat: The incredible original surroundings: 1430 gothic structure with the most amazing modern art!

Miinukset: My first given bedroom was tiny. They changed me to a slightly bigger one which has small steep steps to get to. My son had a smaller bedroom with no windows!T

Plussat: The whole experience. The hotel is in a former church and monsatery. Bfast was excellent. Rooms very comfortable. Restaurant in hotel was booked up but the concierge booked us into a fantastic local one.

Plussat: We were overwhelmed by the warmth of the welcome. We had seen on Booking.com that the hotel had four stars, but actually it's a five-star hotel, and this was evident from the moment we arrived. The service was superb, the building is a work of art, the rooms were spacious, elegant and very comfortable. The breakfast was lovely. We didn't actually want to leave the hotel to go sight-seeing, we were so happy there. We did go out, of course, but we were glad to be coming back to such a lovely, welcoming place.

Miinukset: There is nothing we did not like about this hotel.

Plussat: The excellent renovation of the church, keeping the cultural heritage for the City and the people of Maastricht and other visitors. The personnel was very professional and helpful and was thinking of those 'little things' which you normally do not expect.

Miinukset: The room in which we stayed was not very well divided: the bathroom too small for two people, the hallway too big, glass doors that were in each other's way, no space around the bed etc etc. A compromise of interior architecture and use of the room which did bring a positive result for the visitor. As we stay and dine a lot with the Oostwegel group, this way a bit of a disappointment for our first visit to Kruisherenhotel.

Plussat: Very nice room, decoration of the hotel, nice ambiance, unique hotel as it is a renovated old monastery, walking distance from the city's centre. Staff were very friendly and helpful. Our room was ready when we arrived and were able to check in from 12 instead of 15 which is the official check in time. The baby cot was already in the room, together with baby blankets, towel, baby cleaning staff, etc., which was a nice surprise compared to the service of other hotels with regards to baby cots.

Miinukset: One night, we were late to eat at the restaurant and ordered room service. The quality of the room-service food was not at all equal to the standards of everything else in the hotel. I would say more like a fast-food.

Plussat: The design. It's really awesome to see how they build in the church a beautiful design hotel

Miinukset: The price for one night stay of € 275 including parking (€ 30) and without breakfast (€ 27 for one person) is much to high for what you get.

Plussat: everything was amazing. I love it!

Miinukset: room service and valet parking service too expensive.

Plussat: Evening meal and attentive bar staff. Amazing hotel experience

Miinukset: The breakfast was very, very poor for 24 euro's each. So bad we didn't stay after looking at the offerings

Plussat: nice spacy room with unique interior. Good beds, excellent breakfast

Miinukset: Staff was relatively junior for the service standards - compared to many hotels I see accross Europe

Plussat: It is a magnificent architectural experience. The atmosphere was pleasant and the staff very professional.

Plussat: The atmosphere of the hotel is unique: modern design that tastefully blends with the old monastery and church. Also, the location is just about perfect: an easy 5 minute walk from the Vrijthof, it is just outside the center. Excellent ambiance for a special occassion or if you are used to comfort and taste. The restaurant is excellent as well, with an amuse-approach that has you spend an extended evening enjoying and talking. In two words: go there!

Plussat: convenience to the vrijhof, the room was comfortable and clean, staff was very accomodating and friendly

Miinukset: For the price, there was no workout facilities or sauna/spa or rooftop terrace where we could look out over the city. Breakfast should have been included with the room rate and there was no option for a la carte for dinner.

Plussat: The decoration and the vibes are fun and original, the staff is extremely friendly and welcoming.

Miinukset: heat did not work in the room and it was pretty cold outside

Plussat: Incredible nice staff, good location, great bed

Plussat: Aulassa ilmaiset kahvit ja teet, erilaisia tyynyvaihtoehtoja

Miinukset: Respassa oltiin välillä vähän nyrpeitä

Plussat: Its new and nice,,,

Miinukset: Breakfast is expencive,,,didnt eat there:)

Plussat: The feeling of hospitality in the Mabi hotel is great. In the afternoon there is complimentary coffee/tea and cake and in the evening wine and snacks. This means that everybody does use the 'salon' and that improves the atmosphere. The artwork in the hotel is great. I would stay again and recommend others to do so.

Plussat: They know well what hospitality means and they are generous in on-the-house offerings. We were glad to get little extras that we weren't expecting.

Miinukset: The pillows were not comfortable to sleep on, and the promised double bed was in fact two twins put together.

Plussat: Location was perfect for a city trip. The staff was friendly and very helpful. The breakfast was far better than what we had expected! And the bowls with sweets next to the reception :o)

Miinukset: The room had not been aerated before we came and it was a little bit stuffy. After aerating it for 15 minutes it was all good. Given we were told that the rooms were being checked when we arrived and that we therefore couldn't check-in yet, I would have expected that rooms would also be aerated. We had a room on the third floor and the hall in front of the elevator had a very strong smell. It's not a big downside but a little annoyance when you are waiting for the lift and when you get out of it.

Plussat: nice location, nice breakfast, fun atmosphere, rooms ok

Plussat: Great value for money and good location, underground parking close by. A cosey hotel with good staff I will stay again.

Plussat: Room was perfect, very comfortable, very clean. Slightly boring, but hey, your typical hotel room. Staff was very nice and the hotel is in a really great location.

Miinukset: I think for the price of a single stay it's expensive since breakfast is not included. All hotels in Maastricht are expensive, I know (why, I wonder), but I thing it's a bit too much. Not even tea facilities in your room? City tax applied on top of the price etc etc.

Plussat: Very central, easy to find from the train station and close to all we need.

Plussat: Breakfast and service

Plussat: Friendly helpful staff, good selection of food at breakfast. It is 13 euro but buffet style so eat all you want. Free wireless internet a big plus. No restaurant but several within 2 minutes walk. Comfortable bed in a room that was certainly large enough for a solo traveler. Hotel is on a quiet street close to several Maastricht attractions. I would not hesitate to book this hotel again.

Miinukset: No heat in the private bathroom. No air conditioning (could be a factor in the summer).

Plussat: The staff were very welcoming. All the staff were polite and helpful. The babysitter was excellent and the service allowed us some free time. The hotel was well situated and the history of the hotel made it an interesting place to stay.

Miinukset: Parking instructions could be made clearer on the hotel's web page.

Miinukset: Lavuaari olohuoneessa

Plussat: Mielenkiintoinen hotelli, erilainen mutta onnistunut design. Hyvä sijainti keskustassa. Mukava ja auttavainen henkilökunta. Erittäin siistit huoneet.

Plussat: Hyvä sijainti, kohtuullinen hinta, siisti.

Miinukset: Lasiovi vessassa.

Plussat: Room is great with the window facing the road. Location of the Hotel is excellent, near the train station. Breakfast was great, lots of variety. The decoration is unique. The person who was looking after the food and table was nice, too.

Miinukset: To look for the room in which floor was a little bit complicated.

Plussat: Cleanliness, location, unique interior design, staff friendliness.

Miinukset: For our short stay, it was really good, but for a longer stay (over 2 nights) more storage space would have been necessary (e.g. shelves). It’s a minor detail for an otherwise great stay.

Plussat: Cool decor. Good breakfast.

Miinukset: Unfriendly staff at front desk. Really perfumey bath products.

Plussat: Person im charge at the reception was extremely accomodating and flexible and managed to got us a breakfast package before 7 right wjen I had to leave for my train

Plussat: Kiva henkilökunta ja ihana aamiainen. Persoonallinen sisustus.

Miinukset: Pölyistä.

Plussat: The location is good, in front of central station and in a nice neighborhood Wyck.

Miinukset: The “design” was terrible, just looked like secondhand shop. The showerhead was disgusting. Rest was oké.

Plussat: Great service, facilities & staff

Miinukset: Everything was amazing!

Plussat: Ystävällinen palvelu. Tullessa tarjottiin jopa kulhollinen keittoa. Hyvä aamupala.

Plussat: I stayed in this place for a long time because of the Corona crisis. Most of The staff are very helpful and friendly. Thanks to Milan, Angelo, isha, tys and the young cute girl whom I don't remember her name but was always smiling and very helpful.

Miinukset: It would be nice if the guests could use the kitchen from time to time.

Plussat: Great place to stay, easy to walk to city center lovely place would stop again . . My husband had the breakfast sàíd it was lovely and was plenty of it

Plussat: Location was ok

Miinukset: Difficult to maintain distance. Small. Not a comfortable room nor bathroom. More a student hotel

Plussat: The location is perfect. It's right next to the train station and very close to the city centre. in the neighbourhood are a lot of bars and restaurants. The rooms are clean and there's everything you need in the bathroom.

Miinukset: There are two buildings and i think the main one is way nicer and also the double rooms look "fancier" on the picture. We were staying in a triple room and i was missing the "flair" of the other part of the hotel

Plussat: The lobby was very comfortable and the staff was very accommodating.

Miinukset: The room was somewhat crowded with furniture and decoration items. More room to open up large suitcase is needed.

Plussat: Nice bathroom and very reasonable bed. Located 1 minute from the train station and in the city center.

Miinukset: Medium size room, which was really too small. Wonder how a small room looks like. Room was almost empty with a very cold atmosphere. Lift was slow and service so-so.

Plussat: the soup as we arrived

Miinukset: The lighting in the room is very poor and the bathroom fixures are adjusted for tall people, which makes it hard for shorter people to use comfortably

Plussat: The bed was very comfortable and the room was quiet.

Miinukset: The table setting for breakfast was like a youth hostel. One long table with chairs very close to each other. It was absolutely uncomfortable.

Plussat: The manner of sitting togehter on long tables at breakfast. Warm soup.

Miinukset: mattres was far to smoth

Plussat: Wonderful, cosy, very unusual, friendly family like atmosphere. Everybody is smiling. I have not had such great hotel experience in a long time. Perfect breakfast, with wide selection of food and beverages. Lots of small, friendly and very hospitable ideas. We came from Belgium after two days - what a contrast. Don't ask me about Belgian hospitability...

Miinukset: Nothing. I beg the hotel management and staff: please continue to do what you are doing for long! :))

Plussat: Erittäin viihtyisä ja tyylikäs hotelli. Hyvä sijainti rautatiaseman lähellä, ja lyhyen kävelymatkan päässä keskustan kaupoista ja ravintoloista. Suosittelemme ehdottomasti kaikille.

Plussat: comfortable room, large bathroom, very good breakfast, easy parking

Miinukset: no coffee maker in the room, staff a little bit unpleasant

Plussat: Quirky, idiosynchratic hotel with a unique ambiance. Very pleasant and helpful staff. Very close to the station and near the city centre.

Miinukset: The vending machine was out of order during the two days of our stay. Lack of toilet rolls. No bedside table.

Plussat: clean, contemporary hotel. Close to station. Friendly staff. Price was within my budget.

Miinukset: There was construction going on while I was there and the room felt like it was completed the day before because you could still smell the fresh wood.

Plussat: good location, nice and clean.

Miinukset: room was very small - large bed, so not much space around it!

Plussat: Close to MECC

Miinukset: Close to the MECC

Plussat: Aamiaisella oli valinnanvaraa yli odotusten. Sijainti vähän "syrjäinen". Jos on omalla autolla liikkeellä erinomainen hotelli

Miinukset: Etäisyys palveluihin esim ruolailuraikkoihin

Plussat: Very good and professional staff throughout

Miinukset: The room needs refreshing/upgrading

Plussat: messukeskus MECC on lähellä, se on hyväpuoli, koska asioin juuri MECC:issä. Jos haluat Rauhallista paikkaa niin se on tämä

Miinukset: Ympärillä ei mitään palvelua lähellä, ei kioskia, kahvilaa tai ruokapaikkaa - olet hotelin armoilla

Plussat: sijainti+taso

Plussat: Staff was really nice and helpful. We travelled with our dogs anew were offered a room in the ground floor for extra convenience. Breakfast was great. The room very clean and comfortable as expected.

Miinukset: It is a bit far from the city center, but well connected by bus.

Plussat: Breakfast buffet apart from the milk, it's good and it has variety of food. The girl from reception remembered me, which made me feel welcome. She was nice to put my details in the system for loyalty program. I wish I remember her name, she was one of the best attention I have got in NH Maastricht. I have been there several times and no one recognised me again never, except for her.

Miinukset: Restaurant it's a bit expensive for the quality of the dishes. The other day I ordered buffala mozzarella and tomato salad, and the arugula they put on top it wasn't too fresh. In breakfast buffet there's no hot milk a part from.the one that comes out of the machine, which looks like mostly milk powder, not very good quality milk.

Plussat: convenient hotel, cleanliness, very friendly staff, great food

Miinukset: rooms doors are slamming.

Miinukset: Accomodation had heating off, so when we arrived at night the room was cold and impossible to warm adequately for the night. Toiled was dirty and required asking another cleaning round.

Plussat: Hotellin ravintolassa oli hyvää ruokaa.

Miinukset: Ei valittamisen aihetta. Kaikki sujui hyvin. Hyvä hotelli.

Miinukset: The attitude of the receptionist was not becoming of the warm Spanish reputation of the hotel...

Plussat: Cleanliness of the room and design of the room

Miinukset: The hotel is actually far away from the centre. On booking.com, it said that it is 10 minutes to the centre, at the front desk said 25 minutes.It was also written that the hotel is right outside the centre, while you have to take the train to get to the town. I changed the hotel and chose a hotel right in the center and enjoyed my stay in Maastricht a lot anyway, despite of the bad experience with NH.

Miinukset: Location is bad. Out of the city with no services (bars, restaurants, etc.) around. The staff was not helpful. The internet is really bad. Take only rooms with breakfast included because it will be impossible to have breakfast close to the hotel.

Plussat: It is good to reach by car. The breakfast has a lot of choice.

Miinukset: The room was old and dirty. You have to pay for the use of extras like wifi, fitness and sauna. The first night our tv was broken and they promised us a new one. The next night we still had the old broken tv which was then, finally, replaced but this one couldnt be switched of the standby. The scrumbled eggs at the breakfast were cold. After we told the waiter, it was solved and new eggs were delivered.

Plussat: The hotel itself is fine, and the location is great if you need to be cloe to the MECC.

Miinukset: The hotel is horribly under-staffed, so the simplest transaction (do you have a pen I could use for a moment?) takes at least 10 minutes. Check-in took 30 minutes because there was only one person on the front desk, apparently even at the busiest times. When I asked if there was an ATM machine close by, the woman at reception answered, "I don't know. I don't use them." When I had to come to obtain a new pass key card because the first didn't work, I had to wait in line (again for over 10 minutes). Once I reached the front, it took 2 seconds to get the new card. If you value time or service, this is certainly not the hotel for you.

Plussat: Hiljattain uusittu ja siisti. Rauhallisella alueella, mutta ei liian kaukana keskustasta.

Miinukset: Ei

Plussat: Tyynyt olivat erinomaiset ja palvelu front deskillä myös

Miinukset: Ravintolan ruuat olivat hyvät mutta palvelu hieman hidasta.

Plussat: friendly and helpful staff

Plussat: quiet yet good location

Plussat: breakfast and free goodies

Plussat: The breakfast was great, lots of fresh products, we even skipped lunch after all. Also the beds and pillows were very good; slept like a baby :-).

Miinukset: It was a pity that the room didn't have a bathtub, just a shower was available.

Plussat: Excellent service, comfort, bus connection to city centre, and value

Plussat: The staff here are superb. Could not be more helpful in difficult Corona times.

Miinukset: There was quite a bit of noise of people coming and going throughout the night.

Plussat: comfortable

Miinukset: location

Plussat: Nothing except bed in our room.

Miinukset: First service we never liked was shuttle taxi back from Maastricht central to Hotel. At 5 pm we called Hotel to check if they can send Shuttle taxi, Hotel staff says yes , please wait. Shuttle taxi coming anytime from now. Time passed and now it 5.25 pm, no shuttle came. We called back Hotel and this time they say , sorry taxi shuttle came back to hotel. May be you missed it. Pathetic and horrible. Nothing happened like it. We were standing there from 5 PM, same place where Hotel shuttle stops and picks Hotel guests. So now in this cold we called another taxi service and this came after half hour. So basically we reached Hotel by 6.30 pm. Second service is dinner that they claim : no room service, no phones in room. Phones kept as dummy piece without cable. Very funny. After waiting for so long in the cold we came back after epic journey. we took shower and thought we can eat dinner in hotel. When we entered Hotel dinner restaurant area, women came sprinting to us asked did we reserve for food in the restaurant? We said No, then she said sorry then you cannot be served, although there is no such thing said in the reception, room booklets. We asked her is it okay if we come back after 30 minutes or so, she completely said not possible although half the space was empty. We had to go back to room and munch on those crisps which we had bought during lunch to suffice our hunger during the evening. This was our wedding anniversary celebration, thank you novotel for making this memorable and unforgettable experience. So my question if this kind of Pathetic service you give to your in house guests then how are you retaining brand value in this digital world. Pathetic Hospitality of this hotel, highly disappointed and demoralising when you hear this on a cold and windy evening during the weekend.

Plussat: Clean, top location, great staff, parking, swimming pool, children friendly, family focus, big rooms, great showers, play areas, nice view, flexible check out, 17 min walk to the heart of the city.

Miinukset: Nothing, this hotel and staff is outstanding

Plussat: Fantastic staff who were really friendly Impeccably clean accommodation and facilities

Plussat: Clean room and friendly staff

Miinukset: Nothing special

Plussat: the child area was interesting - the children liked it

Miinukset: the bedroom was clean, but the corridor at 4th floor smelled - probably carpets need to be changed

Plussat: Easy access

Miinukset: Roomfacilities weren't all available.

Plussat: Good location. Easy commute to city center. Staff was very helpful and friendly. Nice place for pets also.

Plussat: Staff very helpful. Minibus into town was very good. Hotel comfortable and food acceptable.

Plussat: Large, comfortable rooms; free internet access in the lobby

Miinukset: Breakfast expensive

Plussat: cleanliness, staff very friendly and food was superb

Miinukset: no

Plussat: Play area for small children; video games for older ones. Excellent and extensive breakfast buffet in a beautiful setting.

Plussat: The ambience of the hotel is very relaxed and friendly

Plussat: Anytime I had a question the staff was always ready to help and get things fixed immediately.