Maastricht hotellit lähellä Basilica of Saint Servatius

Plussat: Everything was perfect in particular the building uniqueness and the meal was superb

Miinukset: Slightly odd configuration of the toilet and bathroom doors

Plussat: The whole experience, food, comfort of beds, decor, staff,

Miinukset: Nothing we thougherly

Plussat: Extremly beautiful everywhere Very nice and serviceminded staff Very nice breakfast Good atmosphere.

Miinukset: One little tiny thing, the very big and heavy glassdoors in the rooms.

Plussat: Very good, location fine

Plussat: Absolutely beautiful! 5*

Miinukset: Everything! Staff, friendliness, cleanliness and what a treat you are in for!

Plussat: The staff was professional and helpful. We were offered a glass of bubbly upon check-in, which was a nice touch. There were a lot of spots to hang out in peace and relax, including two courtyards. Loved the breakfast and the location, which was in the mezzanine of the old church. Really special spot and quite a selection of fresh and well-prepared food options.

Miinukset: Our room itself was in the annex, not the main building. The configuration was odd, but it was fine for a single night. If we were to stay longer, we would have asked to move to the main building.

Plussat: Nice location, good breakfast, great building/unique place to stay Good bathroom, nice staff

Miinukset: Airco could be a bit better in rooms The blinds on the windows in our room did not block the light (gap on the side) means the lights shines right on your fave on the morning. Pathway right outside our room had a lot of staff walking by all the time outside. (room 15)

Plussat: Personalized tour. Great recommendations for dinner Friendly staff

Miinukset: I liked everything.

Plussat: The Kruisnerenhotel is a remarkable property. The hotel and restaurant are built inside of an old church, and it is an incredibly effective combination of history and ultramodern. Strange combo but very cool in the end. The rooms are well appointed... comfortable beds, nice amenities, great shower/bathroom. I have stayed here multiple times and there are several room types, some larger than others. The Deluxe Room is my favorite so far. Will be back soon!

Miinukset: You must valet your car, as the parking spaces in front of the hotel are not owned by the hotel. It is a nice service, but I wasn't aware I had to valet up front, or that someone else would be driving my car.

Plussat: Location was great! It is a cute, quirky place. Theater room with popcorn and free water.

Miinukset: Drop suitcases of before you park otherwise it's difficult to get them from the parking garage inside.

Plussat: The hotel staff gave us the best welcome we have ever experienced. Throughout our stay the staff were above and beyond the call of duty.

Miinukset: Cannot think of anything.

Plussat: The variety of the food

Miinukset: Nothing

Plussat: Aamiainen oli erittäin hyvä sillä perus tuotteiden lisäksi oli panostettu pieniin yksityiskohtiin. Hotelli tyylillisesti ja sisustukseltaan ihanan erilainen ja todella viihtyisä. Vaikka hotellissa tehtiin jonkin sortin remonttia siitä ei ollut ollenkaan haittaa koko oleskelun aikana. Sijainti täydellinen koska juuri keskusaukion vieressä mutta rauhallisella kadulla.

Miinukset: Yleisessä siisteydessä huoneessa olisi voinut olla parantamisen varaa. Myös älä häiritse -lappu puuttui. Palvelu aamiaisella vaatisi parannusta.

Plussat: Kiva sisustus, siistiä.

Miinukset: Valaistus huoneessa hieman erikoinen.

Plussat: Reception perfect, slept like a baby

Miinukset: n/a

Plussat: Amazing amenities. Free coffee in the room and in the dining room. Or free tee. Chocolate at reception, free happy hour from 5 to 6 pm. Friendly staff. Loved the feel of the hotel. Located right in the middle of the old part of town.

Plussat: Very friendly and helpfull staff. Free complimentary wine was a pleasant bonus. Rooms were nice and and originally decorated.

Miinukset: We found the bed to be quite uncomfortable and neither one of slept well. Don’t think there was enough choice for breakfast which was reasonably expensive.

Plussat: Everything

Plussat: Lots of little free goodies and extras

Plussat: Loved it will be back again

Plussat: the service, the staff and the location - its an old movie theater

Miinukset: the weather

Plussat: We always stay here when we are on a shopping spree from the UK to the mainland. Mainly because of the beds. My husband is 6ft4 and even for him there's room left in the bed when all stretched out. The staff are super friendly and very accommodating.

Miinukset: The fact I only got to stay one night :(

Plussat: Super location, great facilities and the staff was super freandly

Miinukset: -

Plussat: Did not eat there. For us it was too expensive. Going to the local bakery was good enough and much cheaper.

Miinukset: Room service was too early. If you were not out be 10am, your room would not be made up. New towels were left at the door which was good, however, not good enough in my opinion. Cleaners should try come back at a later time even if only to take the rubbish, make the beds and clean the sink and toilet. Guests could also be asked to fill in from when cleaning would be possible. Of 5 days there, 3 days we had no room service. I feel this can be much better organised for a hotel. Some reception staff were not helpful enough. When we asked for a public swimming area, a name was written down and the lady just said it was somewhere in this area, pointing to a map. There was no guidance as to how far it was or how to get there. I feel the hotel reception staff are the contact people for the tourists and they should be exceptionally helpful and willing to help no matter what.

Plussat: Was upgraded to a massive room, lovely bathtub & shower, free tee & coffee was good

Miinukset: Breakfast was a little expensive for what it was and not so great for vegetarians

Plussat: The welcome on check-in was great, freshly made soup and a glass of wine. Also a complimentary dark chocolate on the room. The staff were very friendly , helpful and pleasant and also spoke English well. The room was nice and spacious.

Miinukset: The step over into the bath to have a shower was impossible for my wife to do. The higher priced room because of the Andrè Rieu concert however their normal prices would make this a good place to stay at other times.

Plussat: Bathtub in room, decoration, room location, comfy bed, and great staff.

Miinukset: Windows could be better for most cancellation, blinds better light blocking

Plussat: good location near inner city and close to train station

Miinukset: Staff not friendly and in fact rather rude at checking in. The accomodation was over the road from the reception. The room was very basic, no tea bags, no hairdryer, shower head would not stay in the holder and kept spraying around the bathroom. no phone in the room to call reception. Very noisy corridor. Felt and looked like a backpacker lodge

Plussat: The staff were exceptionally good and attentive

Miinukset: No lounge chairs in the spartan bedroom

Plussat: friendly staff

Miinukset: Room could be better furnished/decorated

Plussat: location! big room

Miinukset: nothing

Plussat: We got a free upgrade which is always good, location was superb, very close to the main train station plus only a slow 10-15 minute walk to the main part of town.

Miinukset: Nothing we could think of really.

Plussat: Location very close to train station and a short walk to the city center and shopping.

Miinukset: nothing

Miinukset: Out room was not accessible by elevator

Plussat: Personal Coffee machine in the room

Plussat: Room 195 was insanely hot. So hot in fact, that none of the staff could believe it and they moved us to another room. Hopefully they’ll address this issue for future guests, but level of concern and effort to move us to another room was exemplary.

Miinukset: We didn’t try the breakfast because it was too expensive. Seems crazy to charge so much given the number of great (and cheap) eateries in the area. Only some rooms are air conditioned. Make sure you double check before you book.

Plussat: Close to train station. Friendly and very helpful staff. Breakfast and evening meal were excellent. Nice big bed.

Miinukset: One lift was not working.

Plussat: Arrived and had a friendly greeting and easy check in, pleased to find we had been upgraded to a bigger room. The deluxe room had a gorgeous bath, two sinks and then separate toilet and shower with plenty of fluffy white towels. We asked for the room not to be cleaned and found a bag of new towels, coffee pods, teabags and water left outside our door on our return, very grateful for that. Loved the free Port on the reception desk, so after leaving our bikes in a safe space behind the hotel we had a glass of port in our room.big comfortable bed, menu of pillow choices available, small fridge and a kettle and coffee maker. Would highly recommend and would stay again.

Miinukset: Nothing

Plussat: Excellent Breakfast

Miinukset: The balcony wall of my room was too high to see over which was a shame

Plussat: Good location good value for the price very clean

Miinukset: The fact that there is no privacy in the toilet was a little discomforting

Plussat: We got a very discounted price for this very nice hotel in supercentre of Maastricht. Rooms very nic.

Miinukset: (the close station car parking is very expensive but it is not a problem of the hotel)

Miinukset: Breakfast to expansive

Plussat: Perfect location. Lovely breakfasts in a unique surrounding. We love Maastricht and will chose the Derlon Hotel again.

Miinukset: Having to leave.

Plussat: The room was everything I could have wished for, well designed, well equipped and with a ovely view on the church towers. It was as silent as it could possibly be and the bed was divine. I don't think I've slept this well in years.

Miinukset: The staff that i was received by at arrival seemed to be untrained in the art of hospitality.. It felt like dealing with someone at the post-office (no offence to those who work at a post-office), indifferent and perfunctory. When it came to the payment, i was paying cash and my money was refused rather unpleasantly because of a pencil scribble on the bills. I was made to feel like I wanted to pay with counterfeit.. not cool. To be fair, the staff handling my check-out the next day was friendly and helpful.

Plussat: Ideally situated in city centre. Staff were very helpful with all requests especially given how busy the weekend was.

Plussat: The breakfast was served in a roman setting museum which was different than usual. The location for Andre Rieu concert was perfect. The valet parking offered was fantastic. The staff from the time we pulled up to departure was fabulous.

Plussat: Location

Miinukset: The breakfast was very bad

Plussat: Tasty, generous and healthy breakfast! Really very good. Also served in an interesting museum setting with friendly and efficient staff.

Miinukset: The setting of the room with the bathroom that looked like 'ad hoc ' built in the corner of the room and the wasbasin in the cupboard (first time we see this kind of odd arrangement)

Plussat: Good location

Miinukset: Cobbled road and footpath, no wheelchair ramp at entrance to hotel

Plussat: Best location in Maastricht, lovely hotel sitting on top of an archaeological dig, well displayed in basement breakfast restaurant setting. Incredible amenities and comfort.

Plussat: We actually spent two nights in this hotel. The first night was booked through a travel agency in connection with a concert we attended in that city. The second night was booked by us through booking.com. The hotel let us stay in the same room for both nights, though, and the transition with the reservations went smoothly.

Miinukset: The only thing we were really disappointed in was the air conditioning. Although the room had air conditioning, it did not seem to be adjustable, and got a little stuffy during the night. Everything else was very satisfactory, though, and we enjoyed our stay.