Maastricht hotellit lähellä Basilica of Saint Servatius

Plussat: Absolutely beautiful hotel with exquisite service and amenities. The room was well-equipped and very comfortable! The shower - fantastic, the floors are even heated. Our dogs were also warmly welcomed and provided treats, a comfy dog bed and even pet bags for our walks! Major bonus points! The lobby was very welcoming and lovely to relax in. My partner and I grabbed wine from the bar and enjoyed reading our books in the cozy couches. Again, the service and staff were extremely friendly and very helpful. We can’t wait to come back!

Miinukset: Nothing bad to say!

Plussat: Fantastic staff. Very friendly and flexible. Really took personalized care of us and our children. Yummy breakfast. Very modern rooms

Plussat: location

Miinukset: winebar : served white wine direct out of the cellar... too warm

Plussat: The incredible original surroundings: 1430 gothic structure with the most amazing modern art!

Miinukset: My first given bedroom was tiny. They changed me to a slightly bigger one which has small steep steps to get to. My son had a smaller bedroom with no windows!T

Plussat: This is a very special place. I have stayed in many hotels around the world, but never have I seen a hotel quite like this. For those who don't know, the hotel is built in an old cathedral. It is extraordinary. Even if you don't stay here, or aren't staying overnight in Maastricht I would highly recommend the restaurant. Stunning. Staff could not have been more helpful and I would absolutely stay again. The new Coronavirus measures were carefully explained to us and we felt comfortable the whole time.

Miinukset: I really can't think of anything. I am sure if we did have any issues, the staff would have done everything possible to help. They are outstanding.

Plussat: We were overwhelmed by the warmth of the welcome. We had seen on Booking.com that the hotel had four stars, but actually it's a five-star hotel, and this was evident from the moment we arrived. The service was superb, the building is a work of art, the rooms were spacious, elegant and very comfortable. The breakfast was lovely. We didn't actually want to leave the hotel to go sight-seeing, we were so happy there. We did go out, of course, but we were glad to be coming back to such a lovely, welcoming place.

Miinukset: There is nothing we did not like about this hotel.

Plussat: The excellent renovation of the church, keeping the cultural heritage for the City and the people of Maastricht and other visitors. The personnel was very professional and helpful and was thinking of those 'little things' which you normally do not expect.

Miinukset: The room in which we stayed was not very well divided: the bathroom too small for two people, the hallway too big, glass doors that were in each other's way, no space around the bed etc etc. A compromise of interior architecture and use of the room which did bring a positive result for the visitor. As we stay and dine a lot with the Oostwegel group, this way a bit of a disappointment for our first visit to Kruisherenhotel.

Plussat: Very nice room, decoration of the hotel, nice ambiance, unique hotel as it is a renovated old monastery, walking distance from the city's centre. Staff were very friendly and helpful. Our room was ready when we arrived and were able to check in from 12 instead of 15 which is the official check in time. The baby cot was already in the room, together with baby blankets, towel, baby cleaning staff, etc., which was a nice surprise compared to the service of other hotels with regards to baby cots.

Miinukset: One night, we were late to eat at the restaurant and ordered room service. The quality of the room-service food was not at all equal to the standards of everything else in the hotel. I would say more like a fast-food.

Plussat: The design. It's really awesome to see how they build in the church a beautiful design hotel

Miinukset: The price for one night stay of € 275 including parking (€ 30) and without breakfast (€ 27 for one person) is much to high for what you get.

Plussat: everything was amazing. I love it!

Miinukset: room service and valet parking service too expensive.

Plussat: Evening meal and attentive bar staff. Amazing hotel experience

Miinukset: The breakfast was very, very poor for 24 euro's each. So bad we didn't stay after looking at the offerings

Plussat: nice spacy room with unique interior. Good beds, excellent breakfast

Miinukset: Staff was relatively junior for the service standards - compared to many hotels I see accross Europe

Plussat: It is a magnificent architectural experience. The atmosphere was pleasant and the staff very professional.

Plussat: The atmosphere of the hotel is unique: modern design that tastefully blends with the old monastery and church. Also, the location is just about perfect: an easy 5 minute walk from the Vrijthof, it is just outside the center. Excellent ambiance for a special occassion or if you are used to comfort and taste. The restaurant is excellent as well, with an amuse-approach that has you spend an extended evening enjoying and talking. In two words: go there!

Plussat: convenience to the vrijhof, the room was comfortable and clean, staff was very accomodating and friendly

Miinukset: For the price, there was no workout facilities or sauna/spa or rooftop terrace where we could look out over the city. Breakfast should have been included with the room rate and there was no option for a la carte for dinner.

Plussat: location, comfortable beds

Miinukset: double beds or a window in the room would have been nice

Miinukset: Lavuaari olohuoneessa

Plussat: Mielenkiintoinen hotelli, erilainen mutta onnistunut design. Hyvä sijainti keskustassa. Mukava ja auttavainen henkilökunta. Erittäin siistit huoneet.

Plussat: Hyvä sijainti, kohtuullinen hinta, siisti.

Miinukset: Lasiovi vessassa.

Plussat: It was a great place to stay for a weekend trip

Plussat: Cool decor. Good breakfast.

Miinukset: Unfriendly staff at front desk. Really perfumey bath products.

Plussat: Very nice room: Small but efficient, It got every thing we needed. Nice decorations Kind staff Very good location (No noise at night although the hotel is at a busy street.)

Miinukset: It was great. I will book again when visiting Maastricht.

Plussat: Staff was great, very welcoming, friendly and with tips for a newcomer. The rooms are clean, clear and with a lot of natural light. The bathroom is also good in size and the toilet is separated from the shower.

Miinukset: Nothing in particular.

Plussat: Ilmastointi tuli helleaallossa tarpeeseen.

Miinukset: Pysäköinnin hinta todella korkea.

Plussat: The location is great, walking distance to everything in the centrum. A nice big room too.

Miinukset: The walls are very thin and the building is a bit old fashioned in need of some renovation.

Plussat: Vaikka huone oli pieni ja vino kattoikkuna, jonka alla vuode oli, se oli yksilöllisen romanttinen sisustuksensa vuoksi. Paikka oli myös sijaintinsa vuoksi hyvä: kanava, nähtävyydet, ruokapaikat ja shoppailu lähellä. Autopaikkojakin oli. Hauska oli myös automaatti, joka nappia painamalla alkoi puristaa mehua tuoreista appelsiineistä. Kahviautomaatissa hyvät valinnat.

Miinukset: Aamiaistarjotin tuotiin pöytään, hyvä mutta vähän. Autopaikka ja aamiainen suht´ kalliita. Ehkä aamiaiseen sisältyi kuohuviinilasillinen, jota tarjottiin, mutta eihän autoilija sitä voinut ottaa.

Plussat: The location is perfect. It is on the river and less than 5 minutes walk to city center. Room was quiet.

Miinukset: Clean room. Bathroom could be cleaner and the water from shower was weak but not quite irritating. Staff sat outside our room for a break so we kept our curtains shut for privacy. No major problems.

Miinukset: Hotelli oli ylibookattu, oli järjestetty toisesta hotellets huone meille onneksi. Saatiin huonot ohjeet miten löytää parkkipaikka ja meni toista tuntia ennen kuin päästiin perille

Miinukset: The parking cost 25 euros for 24 hours. It was not the fault of the hotel. All parking in the area was expensive.

Plussat: Aamupala runsas ja pidin henk.koht. palvelusta aamiaisella.

Miinukset: Aamupala alkaa (ainakin viikonloppu) vasta klo 9.00.

Plussat: The breakfast was great and the staff was very helpful and friendly. Everything was kept very clean and neat. The whole hotel still has the old wooden beams giving it a really nice and historic touch.

Miinukset: The room could get really hot at night and the air conditioning unit was not working very well while the windows would close very easily.

Plussat: Design, location, price

Miinukset: None

Plussat: Good location and friendly personnel.

Miinukset: Standard Room (top Floor) is not a 4* type room. Accommodation was basic.

Plussat: Property and staff were great.

Miinukset: Air conditioning in rooms was not working.

Plussat: The hotel is beautiful and the staff are very friendly.

Plussat: The hotel was well located for us and the hotel rooms were nicely decorated and comfortable.

Miinukset: As we were in Maastricht to enrol our daughter into the university, the internet was an important part of the reason we chose this hotel. Not having internet was an inconvenience to us. Also, the stairs were steep and a lift would have been useful.

Plussat: Its Location was good

Miinukset: Hotel room needs a little modernizing

Plussat: Central loacation was very useful to us because we were there to do business at Jaansen Nautique. We loved the view of the river and town.Very pleasant room, comfortable beds, especially nice bathroom. Helpful staff. The on-line booking price was very reasonable.

Miinukset: There was wifi advertised and that was one reason for booking the hotel. It actually did not work in our room nor in the lobby. Even a hardwire connection did not work. We were unable to access the internet and that was dissappointing.

Miinukset: Even though your e-mail confirmed that there was no extra charge for our 8 years old child - John at reception denied that you contacted him and charged extra.

Plussat: Location

Plussat: location and pleasant staff

Miinukset: lights in hotelroom were not enough

Plussat: we were in an apartment just opposite town hall so it was very central

Miinukset: since the apartment is not part of the hotel and is a few minutes walk away, cleanliness is an issue. floors and dishes were not clean.

Plussat: well positioned by river and convenient for all parts of the town on foot Very comfortable bed Excellent breakfast Parking (at extra cost) was very convenient and secure

Miinukset: Reception is not situated next to the entrance and it gives you the feeling they don'y notice who comes into the hotel. Hotel room was small, clean, but value for money was poor. Furthermore, the area is close to the Markt, but strange people hang around the street, lot of foreign cars (drug tourists?).

Plussat: We had a very nice stay, we got a free upgrade to a larger room. The breakfast was excellent, the neighborhood was nice and quiet enough for a good night of sleep. Parking is somehow less convinient, you can park at Q-Park de Colonel, Stationsplein for 14 euro's for one day. Overall excellent and satisfied!

Plussat: We stayed in a basic 2p room, the bed was quite comfortable and there was even a pillow menu. We choose this hotel because of it's location and good value for money. Location was perfect, short walk to the city center (just across the bridge) but Wijck itself is a great neighbourhood to be in full of restaurants, boutique shops and more!

Miinukset: We did not have an AC room, outside temperature was 24C and temperature in room was still OK but on the warm side, I can imagine on warmer days it will be unpleasant. No parking option, only qpark next to central station (15euro a day).

Plussat: Friendly staff always going the extra mile, comfortable and stylish facilities, nice gym and great location :)

Miinukset: I love everything about the Design Hotel

Plussat: Aamiainen oli runsas. Rauhallinen ilmapiiri. Lähellä rautatieasemaa.

Plussat: Very friendly and helpful staff. Great location.

Miinukset: Having my car stolen!

Plussat: Very clean and comfortable

Miinukset: Nothing

Miinukset: the rooms were too expensive for what it was, very small room without any luxurey and I paid €200/night including parking excl. breakfast. I was very dissapointed.

Plussat: Location, distance to center and parking

Miinukset: The room was small (only 1m around the bed) and gave a cramped feeling (no view). Room & Bathroom were clean, but basic, and nothing special. Even though we booked "just" a standard room, we expected more from a design hotel and for that price

Plussat: The room was nice and the bed was good. I liked tha the windows could be opene, as I'm not a lover of airco

Miinukset: The (private) bathroom of this specific (compact) room was across the corridor. You had to move between bed & bathroom with 2 cardkeys. Never have experienced that before!

Plussat: The hotel was fine for the (advertised) price and the location was spot on.

Miinukset: I booked a compact room at a specific price, when I arrived I was told "we have given you a room upgrade",however when I came to checkout and pay, I was told that the upgrade was not free and I had to pay extra. I never requested or even wanted an upgrade.

Miinukset: Room on the ground floor with window on an alley were people talk and smoke at night. Really not what you would expect for a "design" and rather expansive hotel. A lot of signature and approbation for every single thing you need in th hotel, very slow and unefficient. Anything above 50 Euro a night is too expensive in my opinion.

Plussat: The design of the hotel

Plussat: the decor and design

Miinukset: the cleanliness

Plussat: It's location and a very comfortable bed.

Miinukset: The modern design of the Hotel meant that there was no dressing table and no wardrobe. The sliding door to the bathroom with it's 24cm gap above the floor seemed strange.

Plussat: The Hastens bed

Miinukset: the very noisy a/c in the room.

Plussat: Friendlyness of staff, design

Miinukset: more light in the room to read a book, place to write and use laptop

Plussat: It's a comfortable place to stay and swimming pool is pretty nice. Price for cocktails and food are quite reasonable for hotel standards.

Miinukset: The staff is cold and unfriendly. They seen to be just working for get the paycheques in the end of the month. The price charged was wrong and the receipt was not provide. I have to ask for the receipt and that's how I've found that was wrong. Room service charged but not provided due to Corona pandemic.

Plussat: The staff here are superb. Could not be more helpful in difficult Corona times.

Miinukset: There was quite a bit of noise of people coming and going throughout the night.

Plussat: Nothing except bed in our room.

Miinukset: First service we never liked was shuttle taxi back from Maastricht central to Hotel. At 5 pm we called Hotel to check if they can send Shuttle taxi, Hotel staff says yes , please wait. Shuttle taxi coming anytime from now. Time passed and now it 5.25 pm, no shuttle came. We called back Hotel and this time they say , sorry taxi shuttle came back to hotel. May be you missed it. Pathetic and horrible. Nothing happened like it. We were standing there from 5 PM, same place where Hotel shuttle stops and picks Hotel guests. So now in this cold we called another taxi service and this came after half hour. So basically we reached Hotel by 6.30 pm. Second service is dinner that they claim : no room service, no phones in room. Phones kept as dummy piece without cable. Very funny. After waiting for so long in the cold we came back after epic journey. we took shower and thought we can eat dinner in hotel. When we entered Hotel dinner restaurant area, women came sprinting to us asked did we reserve for food in the restaurant? We said No, then she said sorry then you cannot be served, although there is no such thing said in the reception, room booklets. We asked her is it okay if we come back after 30 minutes or so, she completely said not possible although half the space was empty. We had to go back to room and munch on those crisps which we had bought during lunch to suffice our hunger during the evening. This was our wedding anniversary celebration, thank you novotel for making this memorable and unforgettable experience. So my question if this kind of Pathetic service you give to your in house guests then how are you retaining brand value in this digital world. Pathetic Hospitality of this hotel, highly disappointed and demoralising when you hear this on a cold and windy evening during the weekend.

Plussat: Clean, top location, great staff, parking, swimming pool, children friendly, family focus, big rooms, great showers, play areas, nice view, flexible check out, 17 min walk to the heart of the city.

Miinukset: Nothing, this hotel and staff is outstanding

Plussat: Clean room and friendly staff

Miinukset: Nothing special

Plussat: the child area was interesting - the children liked it

Miinukset: the bedroom was clean, but the corridor at 4th floor smelled - probably carpets need to be changed

Plussat: Easy access

Miinukset: Roomfacilities weren't all available.

Plussat: Good location. Easy commute to city center. Staff was very helpful and friendly. Nice place for pets also.

Plussat: Staff very helpful. Minibus into town was very good. Hotel comfortable and food acceptable.

Plussat: Large, comfortable rooms; free internet access in the lobby

Miinukset: Breakfast expensive

Plussat: cleanliness, staff very friendly and food was superb

Miinukset: no

Plussat: Play area for small children; video games for older ones. Excellent and extensive breakfast buffet in a beautiful setting.

Plussat: The ambience of the hotel is very relaxed and friendly

Plussat: Anytime I had a question the staff was always ready to help and get things fixed immediately.

Plussat: Fantastic stay at Beez! Friendly staff, great views of the old town, and a comfortable room. I highly recommend!

Plussat: Comfy bed. Good location. Friendly and really helping man at the waiting desk for my arrival.

Miinukset: The price is clearly overrated for such a bedroom with toilets outside the room. TEFAF side effect I guess. And the hotel is extremely noisy at night with loud music playing, even with ear plugs. Wouldn’t recommend if you’re looking for a quite place. A bit disappointed.

Plussat: The location in the middle of the centre. the kindness of the staff!

Plussat: Ambience and friendly staff made the trip very memorable

Plussat: Location, spacious room, comfortable beds and friendly staff

Miinukset: It’s located opposite a pub that plays loud music until 2am. That’s part of staying in the city centre but still annoying if you try to get to sleep.

Plussat: very friendly staff, nice breakfast super decoration for birthday friend

Miinukset: my bed (we were 4 people but apparently mine was worst)

Plussat: Excellent location, comfortable beds. Nice breakfast

Miinukset: A bit noisy. Bathroom separated from the room.

Miinukset: We hear everything from the street and also from the corridor. This could be improved

Plussat: Great large family room on the top floor of the hotel. Very clean. Good service.

Plussat: It is very central and even then not noisy. The staff were really helpful and made it a pleasent stay.

Plussat: For the price this hotel was excellent. Clean and tidy with good rooms. Personally, I was a bit apprehensive when reading previous reviews but they are unjustified. Hotel is very good, good parking and great location.

Plussat: Nice breakfast. Free wifi.

Miinukset: Bathroom old with bad shower.Noise from washing machines in room on the side and downstairs

Plussat: good value for money

Plussat: Pleasant hotel with extremely good staff and management. Room fairly sparse but immaculately clean and tidy. Everything worked efficiently. Food very good.

Miinukset: None

Plussat: well located, ppl at the reception seemed friendly.

Miinukset: There was no desk and chair in the room. real milk for breakfast would be nice instead of milk powder + water.

Plussat: Hotel staffs are friendly! it is location is perfect!

Plussat: Although this is not a luxury hotel, the staff was incredibly friendly and helpful. The room was basic but very comfortable. They helped create a very warm environment and personally greeted me each time I arrived to the hotel.

Miinukset: Rooms do not have A/C, that said, it was an overall a great experience!

Plussat: Very friendly staff, located just off de Markt in the city centre, cheap parking for 7 euro/24 hrs close by

Miinukset: Our room was very hot and on the 4th floor with no lift. No mirrors in room except for a small bathroom mirror. There's a 24 hour bar opposite the hotel which was quite noisy

Plussat: Erittäin ystävällinen henkilökunta, palvelu erinomaista. Hyvä sijainti keskustassa, silti rauhallinen huone, liikenteen melu ei häirinnyt. Hyvä aamiainen, kauniisti tarjolla,viihtyisä ympäristö. Siisti ja iso huone.