Ottawa hotellit lähellä Confederation Square

Plussat: Incredible rooms and loved the penthouse patio and gym.

Plussat: Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.

Plussat: It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable.

Miinukset: The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.

Plussat: I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen.

Miinukset: Nothing.

Plussat: This was a roomy one bedroom apartment with accommodations for additional people to sleep in the living room (on the pullout sofa bed).

Miinukset: The kitchen and sofa were a bit dated but convenient.

Plussat: I loved the bed. It was super comfortable. Excellent hotel. Great price for what you get. Clean. Hardy breakfast.Good snack bag for later.

Plussat: Free breakfast and internet. Really huge room. Well located. Good price. Access to a full kitchen.

Miinukset: Mattress too soft. Couch not so comfy (and stinked a little). Breakfast sandwich not really good (but there's a lot more than that to eat for breakfast).

Plussat: We expected a hotel room, but we got a small apartment with a full kitchen, dining room, and living room. The amenities have been updated and were quite adequate. It is an older building and the hallways and elevators are dated, but don't let that fool you, the room was very nice. I especially liked that they had very large screen TVs in the living room and bedroom on regular Rogers Cable, not the crappy Hotel system that won't let you watch regular TV in HD. Breakfast was excellent with a large variety of options and EXCELLENT coffee. They didn't mention it, but there is a second room for breakfast across the hall on the other side of the elevators if the main dining room is crowded. Easy walking distance to Parliament Hill, Rideau Canal, and the ByWard Market

Miinukset: The elevators are small, slow and cramped. Six people max per car. Having to pay extra for parking, but it seems to be the norm in Ottawa.

Plussat: Very nice place for breakfast along with excellent food. Rooms are very spacious; I had kitchen, two dining tables, a separate living room with two nice sofa beds and another separate room for the queen bed along with two 46 inch TV's. Awesome staff people.

Miinukset: Remote control for the TV's are a bit complicated but I got them to work. There's a busy bar right across the street which can be noisy during weekends.

Plussat: bed was comfortable

Miinukset: The front desk staff was rude and very condisending, the staff at the morning buffet was also clearly not in a good mood and was very short with us when asked any questions over all I wouldn't return to this hotel due to my interactions with staff, which is a shame because it does have a good location

Plussat: Staff,location

Miinukset: Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.

Miinukset: Parking cost.

Plussat: The staff are patient and take their time to explain whatever we asked. They made sure we were taken care of. They found and supplied us with a wheel chair. They had a great disabled room. Easy access to a shopping mall.

Miinukset: For disabled it was a long hall but wheel chair availability made it easy.

Plussat: Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.

Miinukset: They oversold the rooms. They did not have a room for me I had to sleep on a cot in a conference room!

Plussat: We loved everything!!! it was right in the center of everything, so walking was perfect.

Miinukset: there was nothing we didn't like.

Plussat: Close to downtown, older style hotel nice , older pool but nice

Miinukset: Breakfast was awful for room service didn't even get what we ordered

Plussat: Nice enough, good location, valet staff friendly and organised. Shower was great.

Miinukset: Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.

Plussat: Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.

Plussat: The staff is extremely pleasant, courteous and helpful.

Plussat: Loved the location.

Miinukset: There's nothing to dislike.

Plussat: The location and helpfulness of staff will keep bringing us back to the Lord Elgin

Miinukset: There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.

Plussat: I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price.

Miinukset: My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.

Plussat: Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.

Miinukset: The building itself is older. Not a bad thing but something to be aware of.

Plussat: Great location to walk to all Ottawa locations!

Miinukset: Location, location, location!

Plussat: Very close to the canal for winter skating

Plussat: The convenient location is the only redeeming thing about this hotel.

Miinukset: For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.

Plussat: Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!!

Miinukset: Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!

Miinukset: the underground parking was too low for us to use

Plussat: The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.

Miinukset: Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.

Miinukset: They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.

Plussat: Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay!

Miinukset: Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.

Plussat: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.

Miinukset: Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.

Plussat: Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits.

Miinukset: Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.

Plussat: My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.