Ottawa hotellit Sandy Hill

Plussat: Breakfast is the only pleasant thing. And dragged the score to massive 3.3 points.

Miinukset: MacDonald room: 1. The room description states the private bathroom is outside the room, it is actually 20 metered away and when went there in the middle of the night by the time you back to the room you completely awake. 2. The balcony door has massive gaps between the door frame , both are thin and wooden, outside temperature was -10 Celsius, the feet were freezing. 3. Room heater , turned on , after 2-3minutes the electricity shutted down, we were in the dark room with no light. called the owner , didn't pick the call, messaged him, replied after 5 minutes. 4. Coffee machine is outside the room , shared. 5. Ignorant, arrogant , grinning owner. When arrived and complained above all things above , he said you take it or leave it ,but still get charged as there is cancellation policy. Refused to change a room. No apologies and no will to fix the issue at all. 6. We got charged for 2 nights on arrival, even though it was two separate bookings. When asked the owner next morning why we got charged in advance as it is unusual practice , he replied that when people don't like the room, they run away not paying, that was an explanation. 7. Tried to take a shower, hot water was gone within 5 minutes. When said it to the owner, he plied there is a tank and a lot of people using it. 8. The rule to take of the shoes is beyond of my understanding. If you go next door for the breakfast , shoes on in the building where stayed and next door shoes off again to enter. 9. Kevan , on arrival gave us instructions where and what we can do , which was utter pathetic. 10. Parking is 4 minutes away from the property and it is not pleasant experience to walk in -10 Celsius. Parking is located near two appartment blocks which looked dodgy. Beware of you have a nice car. 11. The ceiling is thin and we heard when someone walked or talked in the room above. Sometimes we got a feeling that they move the furniture or something heavy. 12.

Plussat: Great host, wonderful breakfast, very comfortable room. It was also a great location.

Miinukset: There was nothing we did not like.

Plussat: Amazing! Very nice location, only 15 min walking from the city center. The owner was super kind and gentle. The house is very nice, the room very big and clean, with all the comforts and also with a nice balcony. The bathroom (private) simply amazing! And... Jacuzzi with the view of the sky!

Plussat: Everything was well organized. Very clean, private and inviting. It felt like a home away from home. It was my first time staying in a bed and breakfast and I was not disappointed.

Miinukset: I really have no complaints!

Plussat: The staff was fantastic, the house and room was cozy and the breakfast a delight.

Plussat: it was a very comfortable stay and Kevan was just lovely as a host. the breakfast was excellent! while we only stayed overnight, we have no doubt we will consider Benner's again on our next trip to Ottawa.

Plussat: Kevin welcomed us very nicely. The place was amazing. The rooms are very very nice. Large and clean. Breakfast was a nice experience with people arrohnd the world. Would love to come back when I can.

Miinukset: Nothing to not love.

Plussat: The breakfast was awesome. Super friendly staff. Great introduction at check in and they’ve got city maps as well.

Plussat: Very nice house with very kind people. Warm welcome and a really great breakfast. The location is very close the the city centre. We can definitely recommend it!

Miinukset: Even if it was clean there was mold in the shower. Usually I would rate it as clean, but this is an healthy issue and not to accept. The bottom is old and squeaky, but it didn't matter and fitted to the nice ambience.

Plussat: The breakfast was delicious. The room was small but very nice.

Miinukset: Shoes are not allowed to be worn in the house. Parking places are not well marked.

Plussat: Breakfast absolutely amazing both mornings. Parking very convenient. Friendly atmosphere.

Plussat: Nice Hot Breakfast in Dining drop each morning. This is an older heritage type property with squeaky floors and stairs but kept on good repair.

Miinukset: Good value for money, no dislikes.

Plussat: Lovely boutique hotel - comfy beds

Plussat: Good location for walking everywhere downtown. Good breakfasts and parking easily available.

Miinukset: A little noisy at night with creeking floors and other guests.

Plussat: Location

Miinukset: The floors creaked and the tub anti skid mat was either moldy or plain dirty. It had black marks. It should be replaced. The door of the medicine cabinet in the bathroom is missing a hinge. When I opened it, it tilted. There were two shower curtains on each side and the one covering a window moved during a shower. The bathroom door need painting and the knob on the front door is broken. The staircase can use some TLC.

Plussat: Always a wonderful stay. Comfortable surroundings, attention to details such as coffee, tea available right outside your door. Amazing breakfast as always with lively conversation at the breakfast table meeting others from around the world. Customer service always a priority with Kevan and staff.

Plussat: Beautiful home right near downtown and the convention centre. VERY clean and well appointed. Best Breakfasts I've ever had at a BnB. Highly recommend!

Miinukset: Bathroom as a bit small -- would be uncomfortable for a larger person. Very near university and the area was a bit noisy on the weekend.

Plussat: A very pretty building in a quiet location.

Miinukset: Surprised to be met by a sign inside front door to remove footwear but understandable given the wooden floors. Disappointed that couldn’t make a tea or coffee in the room or even downstairs as no milk available. No choice of breakfast and not even any toast and butter. Turns out it was run by a Vegan woman. Toilet in our room was so cramped it would be unusable to a large person or anyone with mobility difficulties.

Plussat: House was immaculate with beautifully furnished lounges. Comfortable bed.

Miinukset: It was very impersonal. We had to check ourselves in even though we arrived at 4pm. It was our first time in Ottawa and it would have been nice to have been welcomed to the city and given some information on the neighbourhood - there wereplenty of leaflets. Also the breakfast, included in the price was only served, at 8pm - ok for business people but not for holiday makers.

Plussat: Nice and clean

Plussat: The place is amazing, very cosy and clean and the location great, just 10mins walk to the centre. The breakfast entirely hand made (vegan and gluten free) was delicious. There is the possibility to park your car for free just in front of the house. The staff was very polite and helpful.

Miinukset: As constructive critics, the Wi-Fi in our room (the one near the kitchen) wasn't working because of the low signal constantly falling. We tried all the connections available but the only way to partially solve the problem was leaving the doors open. Another thing was the aircon, it was 13-14 degrees outside and the aircon was always on...for us it was just too cold and because of the central system it was impossibile to turn it off or to raise the temperature.

Plussat: Breakfast was excellent and the lady preparing it very friendly

Miinukset: We paid EXTRA for the large deluxe room and this was definitely very disappointing. Our bedroom was small and did not have the bath. The kitchenette was at the entrance of the room and had not added value at all. Although it was supposed to be part of our room, the door could not be locked and it was being used by others (there was food in the fridge, garbage bin was full..) and most disturbing at all were the washing machine/dryer in our kitchenette with the NOT FOR GUEST USE sign on it, while it was clearly being used during our stay by someone else as there was laundry in both machines. Best NOT to pay the extra for the deluxe room

Plussat: Good Location nearby everything, clean rooms, comfy beds

Miinukset: Breakfast of the day was served for all guests, but with no choice. It changed every day. All guests of the morning could for example have eggs or pancakes, but they couldn’t do eggs for one person and pancakes for the other person. If you didn‘t like the breakfast of the day, the only alternative was porridge or just fruit. All tastes very good and was of good quality, but I wish they could have been a bit more flexible.

Plussat: Beautiful building and decor. Central for getting around Ottowa. Comfortable B&B

Miinukset: Breakfasts were good, but not flavorful.

Plussat: Very flexible and generous hosts. Irina was extremely accommodating for a number of last minute issues we had. The room was beautiful and the breakfast amazing and cooked on the spot by her.

Miinukset: Everything was great

Plussat: Most appealing was the late check-in and much appreciated pot of tea at 9:30pm. Breakfast was very good, location - I walked to town in under 20min.

Plussat: The host is gracious The location is excellent with free parking The rooms and amenities are fresh clean and pleasing

Plussat: Almost everything!

Miinukset: Our room did not have a bathroom.

Plussat: The building is beautiful. The breakfast was delicious. The hosts are very friendly and helpful.

Miinukset: Would have liked more toiletries available. My bed was a day bed and the top sheet would not stay put under the mattress.

Plussat: The place is very clean and the breakfast is too good. Hosts are very helpful.

Plussat: Friendly and a very good B&B that was a 30 minute walk to National Gallery of Canada and other locations where I had meetings. Really enjoyed breakfasy and meeting other guests.

Miinukset: Suggestion: Label room and front door keys - it was time consuming and frustrating figuring-out the correct key to open door.

Plussat: Big rooms with kitchen and bedroom. Right neat all the fun downtown Ottawa!!

Miinukset: Parking is expensive!

Plussat: Room size and the fact that it like a condo and can entertain guest well

Miinukset: They need to do some upgrades to furniture

Plussat: Location

Miinukset: Pool and jacuzzi were overcrowded because 3 hotels have access to a tiny pool and a small jacuzzi. It’s almost false advertisement about hotel facilities. Also noise from street is too much to bear.

Plussat: Great location, large room. People were nice and accommodating when faced with a couple of situations that needed to be addressed. Appreciated everyone's courtesy and desire to help.

Miinukset: The rooms are very dark, generally, and while it was an apartment-hotel, there were very few amenities offered onsite that could improve comfort. I feel the units could use a refresh.

Plussat: great location, clean rooms/suites

Plussat: Location

Miinukset: Needs a major upgrade

Plussat: Lemplacement, la chambre

Plussat: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.

Miinukset: Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.

Plussat: Location

Miinukset: Room was noisy, preventing sleep. Check in clerk was rude and officious.

Plussat: The comfort of the room.

Plussat: Location, friendly staff

Miinukset: Carpets really need to be cleaned in the rooms

Plussat: The suite had all the facilities, including dishwasher and washer/dryer.

Miinukset: The sofa bed was very uncomfortable.