Ottawa hotellit lähellä Bytown Museum

Plussat: Incredible rooms and loved the penthouse patio and gym.

Plussat: Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.

Plussat: It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable.

Miinukset: The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.

Plussat: I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen.

Miinukset: Nothing.

Plussat: The hotel was close to shopping, Restaurants and easy walking to the house of commons and other sight seeing attractions

Plussat: Spacious apartment like room

Plussat: It was spacious!!! Great value!!!

Miinukset: One question that wasn't clear. The charge for the hotel is not at the time of booking but made by the hotel .... correct?

Plussat: Good location in downtown Ottawa. Very large, comfortable suite. (Much bigger than I needed - suitable for long stays.)

Miinukset: Door to suite stuck most of the time; always took several tries to open. No breakfast at hotel.

Plussat: The staff was amazing and friendly and helpful! Also...great rooms!

Miinukset: n/a

Plussat: Location was great.

Miinukset: When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the unit on the smell of dog and urine wafted out. When I asked if pets had been housed in the room I was told pets were allowed in all the rooms. If you do not want a room used for pets this is not your choice

Plussat: It was okay..

Miinukset: I expected it to look a bit newer than it was.

Plussat: The Novotel was close to the Parliment Hill, Byward Market and Shopping.

Miinukset: The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.

Miinukset: Pillows were terrible. Ice machine did not work. Booked a hotel with a pool and it was not available to be used.

Plussat: Great lobby restaurant. Different twist on flavour with friendly staff

Plussat: Location was amazing! Staff very friendly, room clean and comfortable.

Plussat: easy to book hotel room

Miinukset: high price for outdated room, staff could be friendlier, ugly view from our window

Plussat: The hotel restaurant was excellent.

Miinukset: The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The reception desk personnel did not speak French. The bar decoration was not at all like the one posted on Kayak.

Plussat: Cleanliness, staff, location was fine since I like to walk. The pool was nice.

Miinukset: Parking price was not listed. Cost $23/day! No mention of that in the add. Also breakfast was a straight $19/person. Too much!

Miinukset: Softer pillow please.

Plussat: Close to convention center, shopping & Byswater (Bayswater?) restaurant area. Not far from Chateau Laurier or Capital Hill. Clean rooms. Friendly staff at front desk. Cool/funky little restaurant/cafe area on the first floor, which filled up at night. Common areas bright and nicely decorated, with lots of computers for general use. Room was small but functional and clean. Gym was a little disappointing, but had treadmills eliptical and some weight machines. It was fine for a short stay, but not much more. Nearby construction makes for some unattractive views, but it's not noisy or bothersome otherwise. Overall, I was happy with my selection for the price I paid.

Plussat: Good location for conferences - walking distance from convention center and shopping. Clean room and excellent staff.

Miinukset: Room was directly above the garbage dumpsters, so very early every morning was rudely woken up by garbage trucks slamming dumpsters. I wouldn't normally mention this, but I specifically asked for a room in a quiet area. The dining option has a very limited menu and has a high cost compared to other options for the area.

Plussat: staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.

Plussat: the clean up job daily is very good

Miinukset: they are renovating...

Plussat: Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.

Miinukset: Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.

Plussat: The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient.

Miinukset: Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.

Plussat: Good service. Clean bathroom.

Miinukset: Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.

Plussat: The staff were all extremely nice and quick to help. The room was really clean and comfortable.

Miinukset: The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.

Plussat: the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant.

Miinukset: We only could open the window a little bit.

Plussat: facilities are pretty new; good location - close to Parliment Hill, restaurants and highways

Plussat: quietness of the hotel

Miinukset: booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.

Plussat: friendly staff, nice room , good location

Plussat: This was a roomy one bedroom apartment with accommodations for additional people to sleep in the living room (on the pullout sofa bed).

Miinukset: The kitchen and sofa were a bit dated but convenient.

Miinukset: It was a great experience.

Plussat: I loved the bed. It was super comfortable. Excellent hotel. Great price for what you get. Clean. Hardy breakfast.Good snack bag for later.

Plussat: Free breakfast and internet. Really huge room. Well located. Good price. Access to a full kitchen.

Miinukset: Mattress too soft. Couch not so comfy (and stinked a little). Breakfast sandwich not really good (but there's a lot more than that to eat for breakfast).

Plussat: We expected a hotel room, but we got a small apartment with a full kitchen, dining room, and living room. The amenities have been updated and were quite adequate. It is an older building and the hallways and elevators are dated, but don't let that fool you, the room was very nice. I especially liked that they had very large screen TVs in the living room and bedroom on regular Rogers Cable, not the crappy Hotel system that won't let you watch regular TV in HD. Breakfast was excellent with a large variety of options and EXCELLENT coffee. They didn't mention it, but there is a second room for breakfast across the hall on the other side of the elevators if the main dining room is crowded. Easy walking distance to Parliament Hill, Rideau Canal, and the ByWard Market

Miinukset: The elevators are small, slow and cramped. Six people max per car. Having to pay extra for parking, but it seems to be the norm in Ottawa.

Plussat: Very nice place for breakfast along with excellent food. Rooms are very spacious; I had kitchen, two dining tables, a separate living room with two nice sofa beds and another separate room for the queen bed along with two 46 inch TV's. Awesome staff people.

Miinukset: Remote control for the TV's are a bit complicated but I got them to work. There's a busy bar right across the street which can be noisy during weekends.

Plussat: bed was comfortable

Miinukset: The front desk staff was rude and very condisending, the staff at the morning buffet was also clearly not in a good mood and was very short with us when asked any questions over all I wouldn't return to this hotel due to my interactions with staff, which is a shame because it does have a good location

Plussat: Close to downtown, older style hotel nice , older pool but nice

Miinukset: Breakfast was awful for room service didn't even get what we ordered

Plussat: Nice enough, good location, valet staff friendly and organised. Shower was great.

Miinukset: Entrance to drop off very crowded, Bar closed at 11.15 they had no coffee and wouldn't make any, just a very strange attitude at the bar the ambience is more "what are you doing here" than welcome We ordered a queen got a double bed.

Plussat: Parking was expensive and it a long time to get the car. The Internet stopped before we checked out. Bathrooms could be better and are a little dirty. The blinds in the bathroom were very dirty. Bathroom should also have more towels.

Plussat: The staff is extremely pleasant, courteous and helpful.

Plussat: Loved the location.

Miinukset: There's nothing to dislike.

Plussat: The location and helpfulness of staff will keep bringing us back to the Lord Elgin

Miinukset: There is nothing to dislike. The hotel features first rate amenities within a fine old hotel that is maintained impeccably.

Plussat: I liked the location and the decor of the lobby. Most of the staff are very friendly and professional. The food in the restaurant was great and well worth the price.

Miinukset: My tv in the room did not work (no sound on the tv) It eventually got fixed, but took some time staring at the walls in the mean time. The pillows were very thin and cheap, I would highly recommend buying somm good quality pillows that are firm so guests would get a better sleep. At night I had little bites all over me, so I am not sure if I was allergic to the mattress or the laundry detergent they use. The parking service is extremely expensive and it takes a long time for the parking attendants to move all of the cars underground to get to yours, so that is not a very modern or efficient system.

Plussat: Probably the best value I’ve received for a hotel stay. Fantastic location. Wonderful staff. I will be returning.

Miinukset: The building itself is older. Not a bad thing but something to be aware of.

Plussat: Great location to walk to all Ottawa locations!

Miinukset: Location, location, location!

Plussat: Very close to the canal for winter skating

Plussat: The convenient location is the only redeeming thing about this hotel.

Miinukset: For years I have wanted to stay at this hotel -- I finally had the opportunity and was sorrly disappointed by the way I was spoken to and treated by front desk staff. I asked reasonable questions and said please and thank you and was treated with "...yes but you booked this on-line". As if to say I was not worthy of decent service because I booked my room on-line at the last minute." My room was not as described when I booked and I would suggest the Hotel Management double check what On-Line Travel Services are offering on behalf of their hotel - so that people are not mis-lead and then asking your snobby Front Desk staff about what was promised and then not offered. I would have to say the price for a room is definitely not worth it. Rooms are dated and smaller than reviews and photos. The Lord Elgin did not live up to any of my expectations -- the Front Desk staff could do with better customer service training. However, BellMen/Valet staff and Housekeeping were delightful.

Plussat: Centrally located! Friendly! Helpful! Comfortable!!! Good rates! Finally installed safes for the room!!

Miinukset: Bar and restaurant could have been open later with entertainment? Relax in Lounge after night out!!

Plussat: The staff were very quick and efficient in both the check-in and check-out process.

Miinukset: The elevators were dated and were slow.

Plussat: location, cleanliness, location

Miinukset: room was drafty

Miinukset: Pay for parking

Plussat: Excellent location for visit to Ottawa. Can walk to many places and others are close by. Short walk to Parliament buildings, Sparks street, Rideau canal, Byward Market, Bytown Museum. Staff friendly and attentive. Elegant hotel with spacious comfortable rooms.

Miinukset: There was nothing I didn't like.

Plussat: Valet service was impecable

Miinukset: No mini frig in my room.

Plussat: location is convient

Miinukset: I ate dinner in the dining room and thought the quality was poor based on the price.

Plussat: I knew this hotel 20 years ago when it was not great. It has been completely refurbished and extended. Bedrooms and hotel facilities all of a high order. Staff excellent. Restaurant good value and excellent service. Housekeeping most helpful in retriving item I had left at hotel and sending it on.

Miinukset: No

Plussat: The location could not have been better for our Canada Day Celebration. Just a quick walk to everything!

Miinukset: I left a piece of jewelery in the bathroom but the staff said they did not see it nor did anyone turn it in. Just a little test I'd done with many Hotels.

Plussat: great personal service

Miinukset: the bed (queen) was very saggy

Plussat: Proximity to Parliament Hill and other attractions.

Miinukset: Rooms need to be renovated. Breakfast could have been included.

Miinukset: the underground parking was too low for us to use

Plussat: The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.

Miinukset: Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.

Plussat: Liked the spaciousness of the room. Found the beds, pillows and duvets very relaxing & comfortable.

Miinukset: The cost of valet parking. Was not aware of the astronmical fee. If it was clearly indicated, we would have made alternative arrangements for parking.

Plussat: The housekeeping service was excellent. i needed extra shampoo, and they lady was kind enough to give me some. Plus, I lost an earring in the room, and housekeeping found it for me and is mailing it to me.

Plussat: Efficient and pleasant staff.. spotless room and great bedding.

Miinukset: Paying for use of the internet.

Plussat: Everything. The Sheraton has well-designed, comfortable rooms. The staff were really helpful. We had access to the internet in the foyer area - something that is not readily available in other hotels (we don't use wi-fi). The hotel's cafe/restaurant were open for meals fairly late in the evening for late arrivals. The breakfast in the dining room had a wide range of choices. We didn't use the pool but it looked nice.

Miinukset: It would be hard to fault this hotel - we had a wonderful visit.

Plussat: Great place,steps from parliament buildings.Great staff,very helpful in everyway.

Miinukset: No

Plussat: Well organized during check-in, good location, very comfortable beds, friendly staff

Miinukset: Well unfortunately we were kept awake from 12:00 am until 5:10 am due to some very rowdy, rude guests on the 5th floor. When I called reception at 4:00 am, apologies were given and I was offered a choice to move to a different floor, by then however it was too late. We received a free breakfast but when we went to the restaurant I felt we were looked upon differently..........

Plussat: I loved the location. Very short walk to everything.

Miinukset: They did not have the two beds which i had booked.

Miinukset: Two rooms were confirmed for late check-in, one guest arrived after mid-night and her room had been given away

Miinukset: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.

Plussat: Glass of wine in the evening was nice.

Miinukset: Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.

Plussat: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.

Miinukset: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.

Plussat: Great value for the price. Friendly staff and nice rooms. Perfect for a solo traveler. Excellent location right by Parliament.

Miinukset: None of the dining options were very affordable, and breakfast is not included.

Plussat: Staff were very friendly. Room was clean and comfortable.

Plussat: I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom

Plussat: The bed was firm and comfortable.

Miinukset: The limitation in variety of food at the restaurant.

Plussat: A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.

Plussat: The design in the room. The comfy bed. The location

Miinukset: The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.

Plussat: The design and the atmosphere.

Miinukset: Everything was fine. This is my 4th time at the same hotel, won't change it.

Plussat: The staff are very nice and helpful

Miinukset: Some rooms are small (not all)

Plussat: Great location. Loved the turn down service and the bottled water in the rooms.

Miinukset: Slow elevator. Small rooms; made you feel like you get what you pay for. Left charger in room, had to ask three times at front desk to get a response. Twice thwy promised to call and never did and finally when I wated in the lobby for an answer, it was like they were clueless on my first two requests, and had to start explaining all over again.

Plussat: its location and style

Miinukset: expensive parking

Plussat: Staff pleasant; everyone clearly trying hard

Miinukset: Room service took a long time and what I had was marginal quality-wise; unlit alarm clock; old TV

Plussat: The personnel was very friendly and helpful, and the hotel has somehow pleasant atmosphere. It is rather small and modernly designed hotel. Every day we got an apple, bottled water and daily newspaper. It is located about 5 minutes of walking from the Parliament Hill. We certainly recommend it.

Miinukset: Free internet connection was available only in the lobby. However, you can pay for it if you want to use internet in the room. But this was really not such a big problem...

Plussat: Excellent location, beautiful lobby, room was very nicely appointed, good service

Miinukset: Room was quite small and the air circulation fan was very noisy (fortunately, it wasn't hot , so we didn't need it much). There is a huge construction project beyond the hotel , so the view isn't great

Plussat: Great receptionist who could see on our arrival that the room we had booked would be little small, so upgraded us to a larger room. Friendly, welcoming bartender. Good food in the restaurant. very comfortable bed.

Miinukset: Would have liked a sauna as well as the gym facility.

Plussat: The staff was very polite, the welcome drink , the chocolate and the coffee were very appreciated.

Miinukset: The noise in the corridor when guests were entering their room

Plussat: The closeness to all the attractions in Ottawa...The hotel is literally a 5 minute walk from Parliament Hill