Ottawa hotellit lähellä Canadian Tribute to Human Rights

Plussat: Incredible rooms and loved the penthouse patio and gym.

Plussat: Sure, we could have stayed at the Sheraton in Centretown (in fact, we have previously), but for basically the same price, we got a real suite: two bathrooms, a large dining/sitting area, kitchen, and balcony. Now, we didn't really need all of those amenities, but it was nice to sprawl out on the couch to watch TV and munch on leftovers from Good Eats (a great little restaurant down the street), rather than sit on our bed like we would at a regular hotel. The rooms were clean. The setting was quiet, even though we were still on the edge of Centretown. And the fitness center was quite good. If you like warm cookies or mood music in your lobby, then you might be disappointed. Otherwise, this is a very good hotel option to compare against the other downtown chain hotels, and a terrific option if you are considering an extended stay.

Plussat: It said "Suite." I thought, "sure." But it was a REAL SUITE. A fully equipped kitchen. An ample dining table. A living room with with sofa and TV. A huge room with two Queen sized beds. AMAZINGLY comfortable.

Miinukset: The bathroom wasn't cleaned to my liking. I sensed a trace of urine smell. But I have a very discerning nose.

Plussat: I have stayed at Albert at bay a couple times and enjoyed each stay. Never any problems. Staff is very helpful and courteous. Hotel is within walking distance of down town. I really love the kitchen and spacious spaces. This is a great hotel for families staying for a few days to see the city because you can offset the price of the room by having some meals, snacks etc in your room with the well equipped kitchen.

Miinukset: Nothing.

Plussat: The hotel was close to shopping, Restaurants and easy walking to the house of commons and other sight seeing attractions

Plussat: Spacious apartment like room

Plussat: It was spacious!!! Great value!!!

Miinukset: One question that wasn't clear. The charge for the hotel is not at the time of booking but made by the hotel .... correct?

Plussat: Good location in downtown Ottawa. Very large, comfortable suite. (Much bigger than I needed - suitable for long stays.)

Miinukset: Door to suite stuck most of the time; always took several tries to open. No breakfast at hotel.

Plussat: The staff was amazing and friendly and helpful! Also...great rooms!

Miinukset: n/a

Plussat: Location was great.

Miinukset: When we arrived the room had an odour. The staff came and sprayed with air freshener. We were not offered another room. Later in our stay when we turned on the air conditioner in the corner of the unit on the smell of dog and urine wafted out. When I asked if pets had been housed in the room I was told pets were allowed in all the rooms. If you do not want a room used for pets this is not your choice

Plussat: It was okay..

Miinukset: I expected it to look a bit newer than it was.

Plussat: The Novotel was close to the Parliment Hill, Byward Market and Shopping.

Miinukset: The road construction made access to the hotel difficult. The traffic noise was also very loud on the third floor on a Saturday night.

Miinukset: Pillows were terrible. Ice machine did not work. Booked a hotel with a pool and it was not available to be used.

Plussat: Great lobby restaurant. Different twist on flavour with friendly staff

Plussat: Location was amazing! Staff very friendly, room clean and comfortable.

Plussat: easy to book hotel room

Miinukset: high price for outdated room, staff could be friendlier, ugly view from our window

Plussat: The hotel restaurant was excellent.

Miinukset: The view from the room was depressing. The first one they offered looked upon a parking lot, the next one, which was the only other possibility, upon a construction site filled with debris. The reception desk personnel did not speak French. The bar decoration was not at all like the one posted on Kayak.

Plussat: Cleanliness, staff, location was fine since I like to walk. The pool was nice.

Miinukset: Parking price was not listed. Cost $23/day! No mention of that in the add. Also breakfast was a straight $19/person. Too much!

Miinukset: Softer pillow please.

Plussat: Close to convention center, shopping & Byswater (Bayswater?) restaurant area. Not far from Chateau Laurier or Capital Hill. Clean rooms. Friendly staff at front desk. Cool/funky little restaurant/cafe area on the first floor, which filled up at night. Common areas bright and nicely decorated, with lots of computers for general use. Room was small but functional and clean. Gym was a little disappointing, but had treadmills eliptical and some weight machines. It was fine for a short stay, but not much more. Nearby construction makes for some unattractive views, but it's not noisy or bothersome otherwise. Overall, I was happy with my selection for the price I paid.

Plussat: Good location for conferences - walking distance from convention center and shopping. Clean room and excellent staff.

Miinukset: Room was directly above the garbage dumpsters, so very early every morning was rudely woken up by garbage trucks slamming dumpsters. I wouldn't normally mention this, but I specifically asked for a room in a quiet area. The dining option has a very limited menu and has a high cost compared to other options for the area.

Plussat: staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.

Plussat: the clean up job daily is very good

Miinukset: they are renovating...

Plussat: Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.

Miinukset: Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.

Plussat: The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient.

Miinukset: Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.

Plussat: Good service. Clean bathroom.

Miinukset: Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.

Plussat: The staff were all extremely nice and quick to help. The room was really clean and comfortable.

Miinukset: The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.

Plussat: the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant.

Miinukset: We only could open the window a little bit.

Plussat: facilities are pretty new; good location - close to Parliment Hill, restaurants and highways

Plussat: quietness of the hotel

Miinukset: booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.

Plussat: friendly staff, nice room , good location

Plussat: Big rooms

Miinukset: Could have been cleaner in hallways.

Plussat: The suite was attractive, spacious, clean & very well equipped. The continental breakfast was excellent! The staff were very courteous and helpful.

Plussat: Clean, quiet and very comfortable.

Plussat: Clean room

Miinukset: Four fire alarms during our stay. We were not offered any discount or reduction. Poor way to attract return business

Plussat: This hotel as part of the Best Wstern group, offered all the services, as you would expect. The buffet breakfast was very good and we found it ideal for our trip to Ottawa with the main historical sites within an easy walking distance

Miinukset: strange to say this but we found the room too warm, even with the heating off and the window open

Plussat: Service

Plussat: The hotel was central, and the staff were very polite and helpful

Plussat: We have already enjoyed many visits to this hotel, and will stay with them again, but likely book direct so we get free parking!

Miinukset: Our reservation was not handled properly by the hotel staff, which left us with a standard queen room instead of a queen suite. I would confirm with the hotel the next time!

Plussat: Aside from the very friendly and knowlegable staff, I loved the pillows! The bed was comfortable, there was lots of room to move around, the bathroom was well appointed and everything was very clean. All in all, it's a great hotel.

Miinukset: No, there's nothing I didn't like but I'd love to see hand held showers (in the bath obviously). This is a small point, wishful thinking and it does not diminish my opinion and appreciation at all.

Plussat: not noisy, good to have a kitchenette, great place to study

Miinukset: the cofee mugs in the clean tray were stained ( not clean, more than a couple ) in the complementary breakfast area

Plussat: Good service, Prompt taxi service. Continental breakfast was very welcome.

Miinukset: No

Plussat: That the hotel was near many museums, parks, and downtown.

Miinukset: Nothing at all.

Plussat: Very nice and well appointed room. Hotel was well kept and the staff were friendly.

Miinukset: I requested a room on a higher floor. That was completely overlooked when getting our room on the 2nd floor that a window looking into an interior dead space with no light. The buffet breakfast was more on a continental breakfast with bagels and coffee. Not of any real value.

Miinukset: They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.

Plussat: Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay!

Miinukset: Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.

Plussat: great location, clean rooms/suites

Plussat: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.

Miinukset: Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.

Plussat: Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits.

Miinukset: Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.

Plussat: My family and I stayed at Les Suites for nine days and I loved that the suite was equipped with everything and there was lots of storage!!!!!! I could wash and dry our clothes, cook a meal when I felt like or bring home left overs and heat it up! The rooms are very spacious and were always clean and fresh, and the staff were very discreet, not invading your privacy. They were also very courteous when you met them in the hallways and elevators. The location of the hotel is ideal, walking distance to the mall and downtown Ottawa. I felt comfortable and at home. I would definitely be staying at Les Suites on my next visit to Canada.

Plussat: It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location.

Miinukset: Pool, workout area was quite small.

Plussat: I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays

Miinukset: The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,

Plussat: on top of the events

Plussat: We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.

Plussat: 2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available

Miinukset: The dish washer did not do a very good job cleaning the dishes (room 1509)

Plussat: space and facilities,plus convenience to city centre

Plussat: The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.

Plussat: Friendly staff, excellent bedrooms, goof overall quality

Plussat: I liked the fact that there was the ease of being able to cook and prepare my own meals, as well as it did feel like an appartment, so it was homey.

Miinukset: Unfortunately durring my stay the hot tub was broken and that played a big part on why I booked that hotel to begin with, and the fact that it had a hot tub was the reason I wanted to stay there. I was on business and was looking forward to relaxing in it. This was a little disappointing.

Plussat: Central location, within walking distance to major attractions

Miinukset: The garage door (to enter and exit the underground parking) did not work most of the time

Miinukset: Rooms need to be renovated. Breakfast could have been included.

Miinukset: the underground parking was too low for us to use

Plussat: The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.

Miinukset: Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.

Plussat: Liked the spaciousness of the room. Found the beds, pillows and duvets very relaxing & comfortable.

Miinukset: The cost of valet parking. Was not aware of the astronmical fee. If it was clearly indicated, we would have made alternative arrangements for parking.

Plussat: The housekeeping service was excellent. i needed extra shampoo, and they lady was kind enough to give me some. Plus, I lost an earring in the room, and housekeeping found it for me and is mailing it to me.

Plussat: Efficient and pleasant staff.. spotless room and great bedding.

Miinukset: Paying for use of the internet.

Plussat: Everything. The Sheraton has well-designed, comfortable rooms. The staff were really helpful. We had access to the internet in the foyer area - something that is not readily available in other hotels (we don't use wi-fi). The hotel's cafe/restaurant were open for meals fairly late in the evening for late arrivals. The breakfast in the dining room had a wide range of choices. We didn't use the pool but it looked nice.

Miinukset: It would be hard to fault this hotel - we had a wonderful visit.

Plussat: Great place,steps from parliament buildings.Great staff,very helpful in everyway.

Miinukset: No

Plussat: Well organized during check-in, good location, very comfortable beds, friendly staff

Miinukset: Well unfortunately we were kept awake from 12:00 am until 5:10 am due to some very rowdy, rude guests on the 5th floor. When I called reception at 4:00 am, apologies were given and I was offered a choice to move to a different floor, by then however it was too late. We received a free breakfast but when we went to the restaurant I felt we were looked upon differently..........

Plussat: I loved the location. Very short walk to everything.

Miinukset: They did not have the two beds which i had booked.

Miinukset: Two rooms were confirmed for late check-in, one guest arrived after mid-night and her room had been given away

Miinukset: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.

Plussat: Glass of wine in the evening was nice.

Miinukset: Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.

Plussat: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.

Miinukset: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.

Plussat: Great value for the price. Friendly staff and nice rooms. Perfect for a solo traveler. Excellent location right by Parliament.

Miinukset: None of the dining options were very affordable, and breakfast is not included.

Plussat: Staff were very friendly. Room was clean and comfortable.

Plussat: I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom

Plussat: The bed was firm and comfortable.

Miinukset: The limitation in variety of food at the restaurant.

Plussat: A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.

Plussat: The design in the room. The comfy bed. The location

Miinukset: The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.

Plussat: The design and the atmosphere.

Miinukset: Everything was fine. This is my 4th time at the same hotel, won't change it.

Plussat: The staff are very nice and helpful

Miinukset: Some rooms are small (not all)

Plussat: Great location. Loved the turn down service and the bottled water in the rooms.

Miinukset: Slow elevator. Small rooms; made you feel like you get what you pay for. Left charger in room, had to ask three times at front desk to get a response. Twice thwy promised to call and never did and finally when I wated in the lobby for an answer, it was like they were clueless on my first two requests, and had to start explaining all over again.

Plussat: its location and style

Miinukset: expensive parking

Plussat: Staff pleasant; everyone clearly trying hard

Miinukset: Room service took a long time and what I had was marginal quality-wise; unlit alarm clock; old TV

Plussat: The personnel was very friendly and helpful, and the hotel has somehow pleasant atmosphere. It is rather small and modernly designed hotel. Every day we got an apple, bottled water and daily newspaper. It is located about 5 minutes of walking from the Parliament Hill. We certainly recommend it.

Miinukset: Free internet connection was available only in the lobby. However, you can pay for it if you want to use internet in the room. But this was really not such a big problem...

Plussat: Excellent location, beautiful lobby, room was very nicely appointed, good service

Miinukset: Room was quite small and the air circulation fan was very noisy (fortunately, it wasn't hot , so we didn't need it much). There is a huge construction project beyond the hotel , so the view isn't great

Plussat: Great receptionist who could see on our arrival that the room we had booked would be little small, so upgraded us to a larger room. Friendly, welcoming bartender. Good food in the restaurant. very comfortable bed.

Miinukset: Would have liked a sauna as well as the gym facility.

Plussat: The staff was very polite, the welcome drink , the chocolate and the coffee were very appreciated.

Miinukset: The noise in the corridor when guests were entering their room

Plussat: The closeness to all the attractions in Ottawa...The hotel is literally a 5 minute walk from Parliament Hill