Ottawa hotellit lähellä Major's Hill Park

Plussat: Terrific room, excellent service. They went above and beyond.

Plussat: location and view if 6th floor and above

Miinukset: Parking fee $35.00 will definitely look at other options if staying here

Plussat: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.

Plussat: clean, comfortable, great views, and great location.

Miinukset: Although beautiful and comfortable stay, price is a bit high, and needing to pay for parking per night in addition.

Plussat: Always clean and friendly staff. It’s perfectly located in the bywards market.

Plussat: Love the location, very kids friendly, and the room was very clean and spacious.

Miinukset: We stayed on the 5/F facing the street. On Saturday night/Sunday early morning, it was super noisy until 4 am. I am still not sure if it was because of the bars around the neighborhood or something else. The hotel puts some ear plugs out though.

Plussat: The staff and showers were amazing along with the bed :)

Miinukset: Absolutely nothing! It was all amazing

Plussat: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.

Miinukset: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!

Plussat: Continental breakfast was above and beyond. Staff were very kind, took all the precautions necessary, very prompt. We loved the room with a view of Parliament and the rooftop bar. The Peruvian chef makes an incredible ceviche, it’s a must-try!

Miinukset: The bathroom door was very flimsy and hard to close, little privacy when in there.

Plussat: Everything.

Miinukset: Nothing

Miinukset: The cost of parking at $35.00 per night is ridiculous

Plussat: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.

Miinukset: Cramped check in/out area

Plussat: Everything was great

Plussat: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.

Miinukset: 30$ per night self-park fee.

Plussat: Great amenities and location.

Plussat: Everything

Miinukset: Gym could be larger

Plussat: Beautiful room and view

Plussat: The room was very nice and everyone was very help full.

Miinukset: I book on line did not know that I was booking thru booking .com

Plussat: The location only

Miinukset: The elevators took 15 mins at a time to get one, there was a wedding that played music till 1 am, the beds were small and uncomfortable

Plussat: The Westin definitely exceeded expectations! They upgraded our room for free and the staff were all extremely courteous and friendly.

Miinukset: The elevator was a bit confusing, even with instructions posted, but staff were very helpful.

Plussat: Good location, great food!

Miinukset: I have a few bad experiences now with Marriott and I find that the hotels just do not live up to the promise of "putting people first". Most recently I stayed at the Westin in downtown Ottawa and it turned out to be a terrible evening. The room had a horrible smell and when the "quality check" agent came by the room it was at the same time they were delivering a room service menu, so with both arriving at the same time, she mumbled something on top of him and quickly scurried away. I then went to go find her but she had already left the floor. When the room service person arrived, I asked him if the smell was because the room may not have any air, he said he would open the vent and also ask someone to come and spray a disinfectant while I was gone. When I arrived back around midnight, the smell seemed to be stronger so I called downstairs to see if they at least had an air-freshener I could use, they said no but they could look at changing my room, I did not want to be changing rooms at midnight. I tried to spray some perfume in the room but the smell was terribly overwhelming and it was like a body odour smell, so very gross. In the morning it still smelled very bad and the room was cold. I called downstairs and they explained that the smell was a latent effect of a renovation, which really made me angry because it was obvious that they knew it was a problem and didn't disclose the issue. I am not a sensitive person and not very particular so for me to complain,I have to be really be uncomfortable. The evening was suppose to be a special girls night with me and my daughter and all we will remember is trying to plug our noses to fall asleep because we felt like we were sleeping in a dirty locker room. Putting people first means not renting out rooms that you know have issues, doing so is putting money first! I am disappointed because the Westin has been a part of my life for over 20 years...

Plussat: Elevators ruined our stay, could not travel within hotel

Miinukset: Elevators

Plussat: The room was a good size nice View the bed was perfect

Miinukset: The elevators are a bit tricky but I’m a slow learner

Plussat: good location

Miinukset: if the valet staff hadn't stolen my in ear pods, wifi not free and empty bar fridge

Plussat: Excellent bed, excellent location. It is walking distance to everything. Staff are very friendly and provide excellent service!

Plussat: The comfort very good

Plussat: I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost

Miinukset: It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad

Plussat: We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.

Plussat: central position

Miinukset: the filthy scum that surrounded the swimming and jakuzzi pools

Plussat: An excellent welcome, and room explanation etc. Nothing was too much trouble for the staff. Food excellent and good value.

Miinukset: Not having beauty treatments available in situ-i.e. facials.

Plussat: Helpful staff, clean room, very comfortable, good location but a little hard to reach due to current construction. Close to Byward market, which we loved for browsing, shopping and eating. Concierge was extremely helpful with directions for getting to and around Montreal, our next stop.

Plussat: This was a great hotel and the staff was very accomodating. Booking.com did not effectively communicate our reservation to the hotel but it was still honored by Westin. They even upgraded our room to off-set the mix up.

Miinukset: We liked everything. It was across from Parliment. A perfect location.

Plussat: I requested a room upgrade to a renovated room and did not receive one - none were available. View from the room was poor.

Plussat: Location was great and have stayed in the past with good results.

Miinukset: As I booked on line there was no mentioned of early morning construction! I was told I would not have access to any water facilies in my room after 9am in the morning, this was very inconvenient.

Plussat: Location, location, location!

Plussat: Excellent location with clean rooms and lobby area. Staff were very friendly and accommodating. Addressing an issue we had immediately with a smile.

Miinukset: No

Plussat: The staff is professional , friendly and polite. The hotel room is very clean and quiet with king size bed. A lot of comfort. Great location with underground garage parking lot. I would definitely stay in the same hotel for my next trip to Ottawa.

Miinukset: n/a

Plussat: Location was great, walking distance for everything.

Miinukset: Parking was a bit difficult to deal with.

Plussat: Cleanliness, smiling staff and great locstion

Plussat: the location right in the middle of downtown. It is possible to do most things within a walking distance.

Miinukset: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.

Plussat: The location was great. The hotel was close to everything that you can just walk out and shop or eat.

Miinukset: It was a longer wait for the elevator to the parking lot. They hotel only had one elevator assigned for the parking lot and the elevator was out of service on the last day when I had to check out. Having to take the stair was an inconvenience since I had to carry my luggage and my dog with me.

Plussat: The staff were amazing! The hotel was beyond our expectations; we had 3 rooms for our family. The food was awesome!

Plussat: easy to book hotel room

Miinukset: high price for outdated room, staff could be friendlier, ugly view from our window

Plussat: Very convenient location

Miinukset: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.

Miinukset: Softer pillow please.

Plussat: Since it's during the pandemic, I was offered a complimentary breakfast room service. I liked the flexible (not fixed) shower hose

Miinukset: There was a set of hand-soap, shampoo, and _________ at the bathroom. It took a while until I recognize them as each labeled name was very small. Can't remember but I wished there was either body moisturizer or conditioner... I wanted some swabs or cotton pads

Plussat: staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.

Plussat: the clean up job daily is very good

Miinukset: they are renovating...

Plussat: Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.

Miinukset: Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.

Plussat: The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient.

Miinukset: Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.

Plussat: Good service. Clean bathroom.

Miinukset: Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.

Plussat: The staff were all extremely nice and quick to help. The room was really clean and comfortable.

Miinukset: The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.

Plussat: the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant.

Miinukset: We only could open the window a little bit.

Plussat: facilities are pretty new; good location - close to Parliment Hill, restaurants and highways

Plussat: quietness of the hotel

Miinukset: booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.

Plussat: friendly staff, nice room , good location

Plussat: Big rooms

Miinukset: Could have been cleaner in hallways.

Plussat: Great location!! The receptionists are very kind , smiling & helpful

Plussat: The breakfast was great !

Plussat: Covid none

Miinukset: Outside windows are a disaster. Only point. Room 204

Plussat: Korona-aikana aamiainen oli simppeli paperipussillinen elintarvikkeita: hedelmä, välipalapatukka, muffini ja vesipullo. Minimalistista, mutta sillä sai päivän käyntiin (huoneessa oli kahvinkeitin). Hotelli on sijaitsee aivan hiukan sivussa vilkkaimmista ostoskaduista - itse pidin sijainnista. Henkilökunta on todella ystävällistä ja huomioivaa.

Plussat: Staff pleasant and helpful Room was good size and very comfortable

Miinukset: Cramped breakfast area

Plussat: Sisälti aamupalan joka oli kelvollinen. Kävelymatkan päässä keskustassa. 2-4 heng.huone riitti hyvin 4:lle. Keittiö huoneessa jossa sai keittää kahvit

Miinukset: the staff did not report my airline mileage points the basement room fronting a busy street was noisy

Plussat: Clean, big room and well-located.

Plussat: Nothing

Miinukset: No balcony’s

Plussat: The room is spacious, very clean and equipped with a kitchenette which is good with light cooking. Bed and pillows are comfortable. The central location and the deluxe continental breakfast. Great service both from the front desk and the restaurant.

Miinukset: Hotel carpark is expensive and there is no street parking around.

Plussat: Ev charger And breakfast.

Plussat: This hotel as part of the Best Wstern group, offered all the services, as you would expect. The buffet breakfast was very good and we found it ideal for our trip to Ottawa with the main historical sites within an easy walking distance

Miinukset: strange to say this but we found the room too warm, even with the heating off and the window open

Plussat: Service

Plussat: The hotel was central, and the staff were very polite and helpful

Plussat: We have already enjoyed many visits to this hotel, and will stay with them again, but likely book direct so we get free parking!

Miinukset: Our reservation was not handled properly by the hotel staff, which left us with a standard queen room instead of a queen suite. I would confirm with the hotel the next time!

Plussat: Aside from the very friendly and knowlegable staff, I loved the pillows! The bed was comfortable, there was lots of room to move around, the bathroom was well appointed and everything was very clean. All in all, it's a great hotel.

Miinukset: No, there's nothing I didn't like but I'd love to see hand held showers (in the bath obviously). This is a small point, wishful thinking and it does not diminish my opinion and appreciation at all.

Plussat: not noisy, good to have a kitchenette, great place to study

Miinukset: the cofee mugs in the clean tray were stained ( not clean, more than a couple ) in the complementary breakfast area

Plussat: Good service, Prompt taxi service. Continental breakfast was very welcome.

Miinukset: No

Plussat: That the hotel was near many museums, parks, and downtown.

Miinukset: Nothing at all.

Plussat: Very nice and well appointed room. Hotel was well kept and the staff were friendly.

Miinukset: I requested a room on a higher floor. That was completely overlooked when getting our room on the 2nd floor that a window looking into an interior dead space with no light. The buffet breakfast was more on a continental breakfast with bagels and coffee. Not of any real value.

Plussat: Nothing bad service

Miinukset: Nothing bad service

Plussat: The bed is super comfortable. Wondering what the brand it is.

Miinukset: The kitchen is not well equipped.

Plussat: Clean, wonderful staff and amazing sleep.

Plussat: Didn't have the breakfast but the room was clean and quiet. Check in was easy and friendly. Parking was great and easy to get to. Room had everything we needed and we even stayed an extra night because it was so nice for the money.

Miinukset: They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.

Plussat: The staff were very attentive to my every need and quite diligent in delivering services to me

Miinukset: Only a security deposit for pets instead of a fee, but i can appreciate the need for a fee to ensure ample time is allotted for a thorough cleaning

Plussat: Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay!

Miinukset: Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.

Plussat: great location, clean rooms/suites

Plussat: Location is great

Miinukset: Check in and check out process is slow and the staff could nicer

Plussat: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.

Miinukset: Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.

Plussat: Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits.

Miinukset: Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.

Plussat: Location

Miinukset: Room was noisy, preventing sleep. Check in clerk was rude and officious.

Plussat: It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location.

Miinukset: Pool, workout area was quite small.

Plussat: I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays

Miinukset: The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,

Plussat: on top of the events

Plussat: We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.

Plussat: 2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available

Miinukset: The dish washer did not do a very good job cleaning the dishes (room 1509)

Plussat: space and facilities,plus convenience to city centre

Plussat: The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.

Plussat: Friendly staff, excellent bedrooms, goof overall quality

Plussat: I liked the fact that there was the ease of being able to cook and prepare my own meals, as well as it did feel like an appartment, so it was homey.

Miinukset: Unfortunately durring my stay the hot tub was broken and that played a big part on why I booked that hotel to begin with, and the fact that it had a hot tub was the reason I wanted to stay there. I was on business and was looking forward to relaxing in it. This was a little disappointing.

Plussat: Central location, within walking distance to major attractions

Miinukset: The garage door (to enter and exit the underground parking) did not work most of the time

Plussat: Fantastic pool and gym area. Room was clean and had a nice view.

Miinukset: Bathroom was a little small but was clean and functional.

Plussat: Staff are great. Facilities are well maintained.

Miinukset: Staff are great. Facilities is good. Breakfast is great. Great Location

Plussat: I love the location, its very clean and the staff is very nice.

Miinukset: well not really just that we should have more say on the floor level

Plussat: View was good

Miinukset: Plugs are not working ,no breakfast but they charge for it.

Plussat: very nice hotel, great pool and fitness center,staff very pleasant

Miinukset: not one thing

Plussat: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.

Plussat: Old run down. Carpets feel dirty. Paint peeling. Ilya tiny bathrooms. Just old and tired

Miinukset: Age. Upkeep

Plussat: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.

Miinukset: Le stationnement de l’hôtel revient à 20$ par 24h, ce qui est un peu trop cher.

Plussat: Good location and nice accommodations

Miinukset: Breakfast was supposed to be included but I was billed over $100 for 4 breakfasts from a buffet consisting of some fruit, breads, cereal (no milk to be found) and cold coffee....after some argument, the fee was waived. But $25 per person for such a sparse offering? That’s just wrong

Plussat: Great location and value.

Miinukset: Cost of parking

Plussat: location

Miinukset: fire drill, but not fault of hotel

Plussat: What a great stay! Everything was perfect from the moment we arrived to the moment we checked out. The front desk who greeted us was so efficient and kind. The gym was excellent and offered both cardio and weights. My daughter really enjoyed the heated pool. The breakfast was also excellent, and it was great to see a nice variety of hot and cold foods served on actual plates. The room was quite clean and comfortable, which made our stay very pleasant. Great location too!