Ottawa hotellit lähellä Shaw Centre

Plussat: Terrific room, excellent service. They went above and beyond.

Plussat: location and view if 6th floor and above

Miinukset: Parking fee $35.00 will definitely look at other options if staying here

Plussat: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.

Plussat: Did not have any.

Miinukset: Problem with restaurant no being open and food selection on rooftop lounge to expensive for what you get.

Plussat: Love the location, very kids friendly, and the room was very clean and spacious.

Miinukset: We stayed on the 5/F facing the street. On Saturday night/Sunday early morning, it was super noisy until 4 am. I am still not sure if it was because of the bars around the neighborhood or something else. The hotel puts some ear plugs out though.

Plussat: I paid extra for a room with a view and was only told after the fact that only means a room of=n floor 6 or higher. I was on the opposite building side from the side with a view - overlooking a dirty parking lot. And when I brought this to the hotel's attention, the staff was rude, dismissive and unaccommodating. I won't be returning.

Plussat: the hotel was modern and the washroom was renovated the bed was comfortable

Miinukset: it was ot a quiet room it was on 7th floor and the traffic noise was horrible there was constant noise in hallway all hours of night of people and doors constantly slamming

Plussat: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.

Miinukset: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!

Plussat: The room was beautiful. The staff were welcoming.

Miinukset: The continental breakfast, the croissants weren't very fresh.

Plussat: The view of the market was nice. Staff was friendly.

Miinukset: The bathroom pictured was much bigger then the bathroom we got. I wanted a bath tub which was pictured but wasn’t in the room.

Plussat: Very clean, comfortable and close to food district

Miinukset: 70 meters away is Salvation Army and hence was not too surprised to hear wild screams at 6 AM on Sunday. Breakfast was super-basic, but that might be due to the Covid situation

Plussat: Nice corner rooms With beautiful views and excellent and highly responsive staff.

Miinukset: Pillows were uncomfortable and toiletries are sparse. A little wear and tear of the room could use an upgrade.

Plussat: Location

Miinukset: Pillow

Miinukset: No services in hotel.

Plussat: Everything was great

Plussat: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.

Miinukset: 30$ per night self-park fee.

Plussat: Great amenities and location.

Plussat: Everything

Miinukset: Gym could be larger

Plussat: Beautiful room and view

Plussat: I liked the location.

Miinukset: It was nothing like the pictures online. It was way overpriced for what you get.

Plussat: The room was very nice and everyone was very help full.

Miinukset: I book on line did not know that I was booking thru booking .com

Plussat: The Westin definitely exceeded expectations! They upgraded our room for free and the staff were all extremely courteous and friendly.

Miinukset: The elevator was a bit confusing, even with instructions posted, but staff were very helpful.

Plussat: Good location, great food!

Miinukset: I have a few bad experiences now with Marriott and I find that the hotels just do not live up to the promise of "putting people first". Most recently I stayed at the Westin in downtown Ottawa and it turned out to be a terrible evening. The room had a horrible smell and when the "quality check" agent came by the room it was at the same time they were delivering a room service menu, so with both arriving at the same time, she mumbled something on top of him and quickly scurried away. I then went to go find her but she had already left the floor. When the room service person arrived, I asked him if the smell was because the room may not have any air, he said he would open the vent and also ask someone to come and spray a disinfectant while I was gone. When I arrived back around midnight, the smell seemed to be stronger so I called downstairs to see if they at least had an air-freshener I could use, they said no but they could look at changing my room, I did not want to be changing rooms at midnight. I tried to spray some perfume in the room but the smell was terribly overwhelming and it was like a body odour smell, so very gross. In the morning it still smelled very bad and the room was cold. I called downstairs and they explained that the smell was a latent effect of a renovation, which really made me angry because it was obvious that they knew it was a problem and didn't disclose the issue. I am not a sensitive person and not very particular so for me to complain,I have to be really be uncomfortable. The evening was suppose to be a special girls night with me and my daughter and all we will remember is trying to plug our noses to fall asleep because we felt like we were sleeping in a dirty locker room. Putting people first means not renting out rooms that you know have issues, doing so is putting money first! I am disappointed because the Westin has been a part of my life for over 20 years...

Plussat: good location

Miinukset: if the valet staff hadn't stolen my in ear pods, wifi not free and empty bar fridge

Plussat: Excellent bed, excellent location. It is walking distance to everything. Staff are very friendly and provide excellent service!

Plussat: The comfort very good

Plussat: I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost

Miinukset: It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad

Plussat: We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.

Plussat: central position

Miinukset: the filthy scum that surrounded the swimming and jakuzzi pools

Plussat: An excellent welcome, and room explanation etc. Nothing was too much trouble for the staff. Food excellent and good value.

Miinukset: Not having beauty treatments available in situ-i.e. facials.

Plussat: Helpful staff, clean room, very comfortable, good location but a little hard to reach due to current construction. Close to Byward market, which we loved for browsing, shopping and eating. Concierge was extremely helpful with directions for getting to and around Montreal, our next stop.

Plussat: This was a great hotel and the staff was very accomodating. Booking.com did not effectively communicate our reservation to the hotel but it was still honored by Westin. They even upgraded our room to off-set the mix up.

Miinukset: We liked everything. It was across from Parliment. A perfect location.

Plussat: I requested a room upgrade to a renovated room and did not receive one - none were available. View from the room was poor.

Plussat: Location was great and have stayed in the past with good results.

Miinukset: As I booked on line there was no mentioned of early morning construction! I was told I would not have access to any water facilies in my room after 9am in the morning, this was very inconvenient.

Plussat: Location, location, location!

Miinukset: The room was misleading. Says there was a hot tub the way it was written sounded like it was included in room( no such thing once boooked in). The room was also sepperated which made it seem very small

Plussat: The area is perfect for short hoiliday its near everything. We made a reservation on line and at our arrival they didnt find it, Why?

Miinukset: The temperature of the pool was very cold and it's smell awfull in the shower, the floor was weat and discusting.

Plussat: Excellent location with clean rooms and lobby area. Staff were very friendly and accommodating. Addressing an issue we had immediately with a smile.

Miinukset: No

Plussat: Location was great, walking distance for everything.

Miinukset: Parking was a bit difficult to deal with.

Plussat: Cleanliness, smiling staff and great locstion

Plussat: the location right in the middle of downtown. It is possible to do most things within a walking distance.

Miinukset: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.

Plussat: easy to book hotel room

Miinukset: high price for outdated room, staff could be friendlier, ugly view from our window

Plussat: Location

Miinukset: Toilet was not well-cleaned.

Plussat: Very convenient location

Miinukset: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.

Miinukset: Softer pillow please.

Plussat: Great location and staff.

Miinukset: First room was dingy and set up weirdly with the tv facing a desk and wall, not facing the beds like ALL other hotels we've stayed in. But they upgraded us at no charge so it was quickly fixed.

Plussat: staff were friendly. the room was clean. Wifi worked fine. there was renovation going on and lobby floor is confused but the room was quiet.

Plussat: the clean up job daily is very good

Miinukset: they are renovating...

Plussat: Excellent buffet breakfast that claimed to have the best bread in the city. They did! Modern rooms with very comfortable beds and perfect pillows.

Miinukset: Parking lot is very confusing and you can easily scratch your car unless very careful. It is multi-level and the hotel entrance is down 3 and to the back right. It took me 3-stays to figure this out. Gym is small but gets the job done. Get an upper floor until the renovations are completed. It will be beautiful but is noisy at the moment.

Plussat: The room was very spacious, with all the amenites I would have wanted. Would like to try the restaurant on my next stay. Staff was very friendly and efficient.

Miinukset: Could not figure out how to get the mini-fridge turned on, but by the time I realized there was one, was sort of too late to come in handy. Oh yes, and the charge for in-room movie was outrageous, almost $16.00.

Plussat: Good service. Clean bathroom.

Miinukset: Lobby under renovation. I made a duplicate booking and the refund process was slow and passive, and up till now I am still not sure if the refund has materialized or not. There was a fire alarm in the middle of the night during our stay, but the handling of of the emergency situation was OK and not chaotic.

Plussat: The staff were all extremely nice and quick to help. The room was really clean and comfortable.

Miinukset: The shower head was cracked. We advised the reception desk, but nothing was done about it. There was also only one elevator functioning almost every morning of our stay, which made it a very long wait to get to the lobby.

Plussat: the hotel is in the centre, just a few minutes walk from the bayview quarter and the shopping centre of ottawa. We had room at the inside - very quiet - downtown of Ottawa! Very large choice of breakfast in a nice restaurant.

Miinukset: We only could open the window a little bit.

Plussat: facilities are pretty new; good location - close to Parliment Hill, restaurants and highways

Plussat: quietness of the hotel

Miinukset: booking process was bad - wedding rate promised was taken away, requested a smoking room but did not get one.

Plussat: friendly staff, nice room , good location

Plussat: Appreciate use of kitchenette when staying multiple days. Clean & quiet. Love the sleep therapy device and Dyson fan.

Miinukset: Hassles with parking. Had to change parking spots in the garage 3 times, had to put car in park and go in to ask the front desk to open the garage, and the garage door would have closed on me when exiting if I hadn’t quickly put the car in reverse and dashed back down the ramp. There always seems to be issues with outdoor parking when we stay at this hotel.

Plussat: Iso ja tilava huone Hyvä aamupala Hyvä sijainti Hyvä hinta-laatu suhde

Miinukset: It was a great experience.

Plussat: Location & room were very good. The staff were very friendly and attentive.

Miinukset: I did not receive the rate that I thought I booked on line. When I arrived & paid Pam by card what I believed was the full amount. I also paid a Security deposit... for which I was not reimbursed. I did not see a senior rate offered.

Plussat: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.

Miinukset: The rooms were non-smoking BUT people could smoke on the balconies and the smoke would get into the hotel. Internet was terrible; non-responsive attitude from front desk when I told them about it.

Plussat: The suites are unusually spacious and well priced. Staff are very friendly.

Miinukset: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.

Plussat: Isompi huoneisto kuin hotelleissa yleensä. Hyvin varusteltu keittiö. Siisti. Halpa kokoisekseen.

Miinukset: Aamianen oli suppea. Huoneisto oli melko pimeä, kaipaisi lisää valaistusta.

Plussat: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.

Miinukset: Parking.

Plussat: Huone oli tilava ja siisti. Sänky oli hyvä eikä huoneeseen kuulunut melua. Huone sopii erityisesti työmatkustajille koska siellä on hotellin puolesta tietokone sekä ruoanlaittotilat.

Miinukset: Henkilökunta oli hieman ynseää, mutta kuitenkin hoitivat hommansa. Aamiainen koostui täysin prosessoidusta ruoasta ja ruokailun yhteydessä kertyi paljon jätettä.

Plussat: Huone oli suuri ja varustettu monilla mukavuuksilla, esim. työskentelypiste, suuri televisio lukemattomilla kanavilla ja täysin varusteltu keittiö kuuluivat huoneeseen. Sánky oli mukava ja suuri. Hotellin sijainti oli hyvä ja keskeinen.

Miinukset: Aamiainen oli tuoreeseen aaamiaiseen tottuneelle hiukan outo: lämpimät lätyskät joiden välissä oli paistettu kanamuna ja valinnainen liha- tai makkara olivat turhan tukevia makuuni. Muuta evästä oli varsin niukalti ja kasvispuolta ei ollut. Tuore mehu oli korvattu pillimehuilla. Suihkusysteemi oli toiminnoiltaan monimutkainen ja asennukseltaan puutteellinen asensin osan uudestaan, jotta vesivuoto loppui. Vilkkaalta kadulta yöllä kuuluvat juhlijoiden äänet saattavat häiritä herkkäunista.

Plussat: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry

Miinukset: slowest elevators ever, also very small compared to newer hotels

Plussat: Heated underground parking, free breakfast, proximity to downtown.

Plussat: Location, staff friendliness

Plussat: Big spacious room, clean and modern. Close to everything downtown.

Miinukset: Pillows felt like plastic and made noise, but bed was very comfy.

Plussat: The staff was nice... ...

Miinukset: It was supposed to be a really nice room from looking at the pictures and the suite I booked but it wasn't a really older room. That was average at best wasn't pleased with the room at all..also they said they would put my deposit back as soon as possible and I am still waiting..also I was supposed to free continental breakfast I never did I had to pay for it because it's not offered to you and no one asks you if you want it when ask for it no one about it...I think they should deliver it to you if it says free continental breakfast you should get instead of paying for it...anyway I paid everyday for it..i will never go back to les suites again..and spend good money...

Plussat: Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay!

Miinukset: Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.

Plussat: great location, clean rooms/suites

Plussat: Didn’t have breakfast

Miinukset: Outstanding location and Facilities despite the Pandemic.

Plussat: Close to all locations that where on my itinerary. Clean apartment. Good staff. I felt COVID-19 precautions where well addressed.

Plussat: Location is great

Miinukset: Check in and check out process is slow and the staff could nicer

Plussat: Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.

Miinukset: Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.

Plussat: Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visits.

Miinukset: Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.

Plussat: Location

Miinukset: Room was noisy, preventing sleep. Check in clerk was rude and officious.

Plussat: Good location, close to the market , walking distance from almost everywhere . We booked 2 of the 2 bdrm family suites and funnily , 1 suite has 2 bathroom and the other had 1 bathroom. Rest it was clean . Good service.

Plussat: It's location is perfect to access shopping and tourist attractions. Parking is a plus in this downtown location.

Miinukset: Pool, workout area was quite small.

Plussat: I liked the closeness to the attractions and to the market area.Having cooking facilities is a definite asset for extended stays

Miinukset: The pet policy of this hotel where only the premium rooms are pet free is detremental to my staying there again. With alergies and not knowing beforehand the pets may have been in the room could cause serious health risks to you custtomers,

Plussat: on top of the events

Plussat: We went to the byward market and to the parliament buildings and walked along the canal.We also walked Sparks Street, shopped in the Rideau Center. Everything we did was within walking distance from the hotel.The staff were helpful. We were on the 22 floor, had amazing views.

Plussat: 2 bathrooms, convenience of the kitchen, fitness room and pool, taxi available

Miinukset: The dish washer did not do a very good job cleaning the dishes (room 1509)

Plussat: space and facilities,plus convenience to city centre

Plussat: The front desk staff were friendly, courteous and helpful also with info about surrounding points of interest. Great overflow parking solution.

Plussat: Friendly staff, excellent bedrooms, goof overall quality

Plussat: I liked the fact that there was the ease of being able to cook and prepare my own meals, as well as it did feel like an appartment, so it was homey.

Miinukset: Unfortunately durring my stay the hot tub was broken and that played a big part on why I booked that hotel to begin with, and the fact that it had a hot tub was the reason I wanted to stay there. I was on business and was looking forward to relaxing in it. This was a little disappointing.

Plussat: Central location, within walking distance to major attractions

Miinukset: The garage door (to enter and exit the underground parking) did not work most of the time

Plussat: Clean and modern.

Miinukset: Location. A bit too far from centre of town (Byward market, etc.).

Plussat: Fantastic pool and gym area. Room was clean and had a nice view.

Miinukset: Bathroom was a little small but was clean and functional.

Plussat: I love the location, its very clean and the staff is very nice.

Miinukset: well not really just that we should have more say on the floor level

Plussat: View was good

Miinukset: Plugs are not working ,no breakfast but they charge for it.

Plussat: very nice hotel, great pool and fitness center,staff very pleasant

Miinukset: not one thing

Plussat: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.

Plussat: Nice beds modern room

Miinukset: The shower is small / brown ceramic didn't look so nice Becsuse of covid there was no services- no valet- no one to take your bags, no restaurant no pool no gym .. had go ask for coffee machine & hair dryer...

Plussat: Old run down. Carpets feel dirty. Paint peeling. Ilya tiny bathrooms. Just old and tired

Miinukset: Age. Upkeep

Plussat: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.

Miinukset: Le stationnement de l’hôtel revient à 20$ par 24h, ce qui est un peu trop cher.

Plussat: Great location and value.

Miinukset: Cost of parking

Plussat: location

Miinukset: fire drill, but not fault of hotel

Plussat: What a great stay! Everything was perfect from the moment we arrived to the moment we checked out. The front desk who greeted us was so efficient and kind. The gym was excellent and offered both cardio and weights. My daughter really enjoyed the heated pool. The breakfast was also excellent, and it was great to see a nice variety of hot and cold foods served on actual plates. The room was quite clean and comfortable, which made our stay very pleasant. Great location too!