Palermo hotellit lähellä Palazzo Abatellis

Plussat: Beautiful hotel/room/service...

Miinukset: Wellness was too expensive(30e/u)

Plussat: Location was great, breakfast was great.

Miinukset: The spa staff were very nice but they need more polish

Plussat: The restaurant for dinner is very very good and the staff is lovely We ate there most of the week. We also tried the local bib gourmant but it could not hold a candle to the Locanda del gusto. The location is fantastic.

Miinukset: At breakfast there is no other bread than white bread and the cheese is on the same plate with the meat, oh horror! The room was very noisy because the window opened onto the inner courtyard.

Plussat: Decent location. The hotel is being remodeled so a big area of the hotel is off limits. The spa which they advertise is not working. Decent breakfast

Miinukset: Rooms are very small. Not too clean.

Plussat: First of all, the location is perfect, in the center of the city. And the breakfast is very good.

Miinukset: The hot water is not hot enough, maybe around 35 degrees? Kind of cold after taking the shower , especially in winter. And it’s very confusing to drive to the hotel since it is the limited zone, maybe a more well-illustrated map should be provided to the tourist that first come to Palermo.

Plussat: Spectacular location (central but quiet), excellent beds, wonderful breakfast

Miinukset: Not possible to reach room without climbing stairs, had to change elevators - difficult to navigate with a lot of luggage

Plussat: Big room and very nice location in old city.

Miinukset: We were there during the corona lockdown. Despite it’s a four star hotel there was nothing for diner. Didn’t even bother to get a take away, a cup of coffee or tea. (No such facilities in room). Breakfast was served in room because of lockdown. Simple, no extra effort.

Plussat: The hotel is just next to Quattro Canti so perfect location to do sightseeing around Palermo city. You can get there by foot from the train or bus station as well. Also all staff were very friendly and helpful. We loved their breakfast as well. Thank you very much.

Miinukset: There was a hair drier in a bathroom but it didn’t work well.

Plussat: Great and very central location, clean and new both in the rooms and the common areas, tasteful and functional decoration (but not cold or without character). Good breakfast, at least for general Italian standards (that is, do not expect a huge buffet but it is also not the regular croissant - jam - coffee kind of minimal Italian breakfast).

Miinukset: There was some construction noise, which we also saw in other reviews from September 2010, but thought would be over by our trip (which was mid-November). Unfortunately it was not the case. Having read about it on booking.com, we had requested a room away from the construction work when booking, but that did not happen. We understand from the hotell staff that it is from a neighbouring building so they do not have much control, but it would be good if they could speak to the neighbours and have the noise at least not before 10 am (it started at around 8.30).

Plussat: Best location for sight seeing. The restaurant was excellent.

Miinukset: They had a wifi access, but I could not get connected for some reason. The hotel staff said it was something wrong with my PC or sofrware. It could have been helpful if there is some kind of written instruction.

Plussat: very nice hotel, the staff was friendly, attentive and helpful especially in breakfast room, the outstanding reasturant. very spacious bathroom.

Miinukset: double room was not enough spacious

Plussat: Relatively modern hotel in the middle of Palermo. Breakfast was great!

Miinukset: No Tea or coffee available in the rooms, Resturant closed on our second night.

Plussat: The Bye Bye Blues restaurant was absolutely outstanding and a wonderful surprise. We did not expect to find a restaurant of such a high standing in Palermo. Also being a coeliac I was very impressed to find that there was gluten free bread for me at breakfast and at dinner. Excellent service. Also the bathrooms were fabulous with magnificent large shower heads which gave the best shower.

Miinukset: There is nothing negative that I could say about the hotel, staff or restaurant. I would definitely stay there again.

Plussat: The staff were extremely helpful at Quintocanto. Alitalia lost our bags and the hotel staff tracked them down for us and made sure they were there before our departure (trust me, it didn't look promising). In the meantime, my wife and I had an excuse to enjoy the shopping in the area and relaxed with an excellent massage in the spa. The prices are reasonable, the location is excellent, and the service is even better.

Miinukset: We did not have a car, but I can imagine that parking in the area would be difficult.

Miinukset: In the bathroom, the shower was difficult to adjust (to turn on/off and temperature-wise) and there was a problem with the sink plug.

Plussat: I like its central location, its parking service, and its looks.

Miinukset: Maybe the lack of light in our room.

Plussat: After booking at an already competitive rate, I was delighted to get an upgrade (late August, city centres in Italy are devoid of italians/business travellers so hotels have more availability) and it was a room at the back so very quiet and overlooking the roof of a big church and just wonderful. Their restaurant was also the one which served us the best meal of the whole week in Sicily and the staff were helpful with choices of wine and food. Hotel staff also recommended us a local car rental which proved in turn to be very competitively priced and helpful too. Oh and it couldn't have been more central.

Miinukset: It is spread over 2 buildings so there was a slightly roundabout route to our room but that was not a problem.

Plussat: The room was beautiful though absolutely no view.Bathroom was like a spa. Sheets and bed were wonderful. Decor was far more elegant than expected. Spa also is beautiful.

Miinukset: Need more staff at night and during the summer. They were overworked and it led to an extremely slow resolution of problems with the internet and phone etc. The houseman was delivering room service and getting parked cars. It was

Plussat: The hotel is very well situated to go to the museums, historical churches and many good restaurants around. The room is large, as the bathroom, with very confy beds. Breakfast is average and the room breakfast offers a nice view. Staff in the breakfast was very kind.

Miinukset: Before booking the hotel, I wrote to the hotel desk to confirm availability to choice tenperature in the room, as 19oC even in winter times, Palermo has warm days, as truly happened during my stay). They confirmed positively that I could do it. I booked the hotel and when I came... Surprise: the frontdesk lady told me that it is not possiblel! "I should do open the windows", she said. But in a first floor Room, It means all noise from the street invsding your room, and the good sleep says goodbye. (This property as announced a spa) I showed the mails changed with hotel. Their try to explain it became confused and contradictory. I showed the mails to deskfront lady at check out: the same story. They do not admit their error. Very sad situation, cause it let a bad impression of the hotel to their guests. By the way, the lady at the frontdesk in my arrival was a very stressed person, not more polited, always on the phone along the days I was lodged there. Or she needs a colleague to help her, or the hotel needs another professional concierge staff members.

Plussat: Clean & good value

Miinukset: Wanted to be closer to bars & restaurants,a bit quiet around hotel

Plussat: The restaurant on the 4th floor is excellent! The included breakfast is lovely. Very accomadating regarding special dietary needs.

Miinukset: No ability to make coffee/tea in the room

Plussat: The rooftop bar and restaurant with view was perfect in the shiny February weather. The breakfast was excellent and the staff was very kind and helpfull. The guy who served us during dinners was really kind and flexible. The location is excellent, everything was in walking distance such as the beach area, the marina, restaurants and city sights like Teatro Massimo and Cathedral. I would recommend this property for sightseeng in Palermo.

Miinukset: The Hotel charges for the use of the spa. I would say it should be free of charge for the Hotel guests.

Plussat: The hotel was well located. The room was spacious, comfortable and clean. Service was excellent, breakfasts were great. This hotel represents good value was perfect for our city brak

Plussat: Really convenient about everything

Plussat: We got upgraded and loved the size of the suite. It was also well decorated and the beds were comfortable. Breakfast on the terrace was also refreshing despite the fact we didn't get great weather.

Miinukset: The key to the room did not work at times, requiring us to speak to staff at reception multiple times to organise a manual key.

Plussat: very clean room

Miinukset: very good custmer service nice breakfast

Plussat: clean, well designed, quiet, comfortable, most staff was very good

Miinukset: Palermo still has a ways to go, especially regarding trash and cleanliness - but the hotel has nothing to do with it - it only suffers.

Plussat: Location and friendly staff. Room was excellent.

Miinukset: No complaints

Plussat: A small boutique Hotel in the old quarter of Palermo. Fresh and contemporary design, and very helpful staff. Our room had a very large bed. Breakfast was served until 11.00 - also a bonus for us!

Miinukset: There are a number of building sites in the area, and these begin work at about 6.30 am. We would have liked a sofa in our room or at least two comfortable chairs. The reception had sofas where one could sit and read, so that was OK although not ideal.

Plussat: Comfortable room, superb breakfast with a view over the rooftops to the mountains, but the highlight was the fantastic spa.

Miinukset: Some street noise but it didn't bother us.

Plussat: The hotel is in an ancient convent. Staff is helpful and speaks English. Stylish bar and a nice garden. Location is great.

Plussat: It is clean and comfortable with value for money. Its location is very convenient. We have stayed three times and are booked to return again soon. The staff are friendly and great breakfast.

Miinukset: No.

Plussat: Very comfortable and nicely appointed hotel. Good value and great location.We had two spacious rooms. Nice breakfast and view from the terrace.

Miinukset: Breakfast is O.K. but limited. No fresh juice (all from the package...)

Plussat: great location, lovely gardens nearby plus the seaside feel. Fabulous bedroom and bathroom, lovely staff. The hotel was an absolute gem and would not hesitate to recommend it to both business and couples.

Miinukset: Nothing to dislike

Plussat: Very comfortable hotel not too far from the centre of town. Good sized room well fitted-out, with a nice firm bed. Loved the rooftop breakfast room and good breakfast buffet spread.

Plussat: Extremely modern and compact boutique hotel, small but up-market interior. Staff at reception were extremely courteous and helpful.

Miinukset: The great disappointment with this hotel is it location, with its entrance in the middle of a dark lane. One suspects that this may be addressed in time with adjoining development but it is currently very off-putting and not conducive to venturing out at night by foot. Palermo itself felt very dirty and swarmy at the time of our visit and hotel is located in a quarter which needs uplifting. Breakfast selection was poor and meagre and would need to be upgraded to match overall ambiance and up-market quality of room specification. Therefore some reservation in recommending it at present though no fault with hotel room itself or its staff.

Plussat: Elegantti hotelli hyvällä paikalla, erittäin ystävällinen henkilökunta. Upea kylpyläosasto.

Miinukset: Ravintolan puuttuminen oli ikävä yllätys, varsinkin kun mukana oli iäkäs äitini, joka ei aina olisi jaksanut lähteä kauemmas syömään. Hotellin edustan katu ei ollut aina valaistu (ei tosin hotellin syy...), joten kulkeminen oli hankalaa, etenkin vanhalle tai muuten huonosti liikkuvalle ihmiselle

Plussat: the hotel is very responsive. the in-room dining service and the breakfast is amazing! enjoy the Sicily food!

Miinukset: the reception guy looked very unhappy when we were checking .in ..... and he's sort of arrogant when he talked to us.

Plussat: Staff very pleasant , rooms kept clean. Breakfast very good - loved orange machine. No dinners available

Miinukset: Car parking and waiting for car to be picked up and dropped off

Plussat: Position is great (walking distance from the main attractions), car parking is efficient (albeit expensive) but the best note goes to the staff ....careful, attentive ..a real asset!

Miinukset: Rooms are small and furniture is old fashion and tired. Electric sockets are limited in number (2) and TV screen small and poor quality. Wifi connection is not up to international standards for a 5 stars hotel even in a country like Italy. The bathroom was not an example of cleanliness (we found some long hairs in the shower and they were still there when we left) and the shower mixer wasn't working properly. They don't even offer you a complimentary bottle of water ... and this is ridiculous!

Miinukset: Old hotel with no upgrades. AC or heating don't work. Shower bad. Dirty looking linnen. Staff no smile

Plussat: Friendly staff and very good location. Nice atmosphere overall, despite being so outdated.

Miinukset: Needs some investment and refurbishment. Not at the expectations of a 5 star hotel.

Plussat: exceptionally good service (including handling a complicated change of booking); superb health/beauty centre; large and comfortable room; delicious breakfast; great location (close to airport bus and range of restaurants, bars, cafes) - all round one of the best hotels I've stayed in.

Plussat: Location

Miinukset: Street outside a bit noisy

Plussat: The staff was wonderful and very helpful. The rooms were very clean and comfortable.

Plussat: Central location; comfortable rooms

Plussat: Friendly and helpful staff, great location, very good facilities.

Plussat: hyvä aamiainen, hyvä tunnelma

Plussat: Location, Breakfast, Comfort

Miinukset: We had a problem with the air conditioning. We had to keep asking them to turn it down in our room - which they can control - however every morning it was back up to 26c. Also if your room is located on the ground floor the noise from the street is atrocious- I know this is a large city, however no attemps to mask the noise were made. This is not a 5 star, at best it is a 3 - 4 star hotel

Plussat: very well situated in central Palermo; helpful staff; worthy of 5 stars.

Plussat: The staff was exceptionally helpful. When we ran into a problem with our atm card some days after we checked out, the staff went far out of their way to help make facilities available to help us sort out the problem. I would never choose a different hotel in Palermo. It'll always be the gh Wagner.

Plussat: Location

Miinukset: We were early in the season so lot not yet open, e.g. roof bar

Plussat: The hotel is excellent and in a prime location

Plussat: Good Breakfast

Miinukset: No heating in the bathroom....

Plussat: Very worm welcome, the staff member in the reception made us feel very welcome. he room was really great, plenty of space. Definitely a recommendable Hotel.

Miinukset: Everything was perfect

Plussat: Just opposite the docks so perfect for when you roll off your ship from Italy Lovely breakfast plenty of choice

Miinukset: WiFi needs attention ; it kept stopping

Plussat: Very good breakfast selection

Miinukset: Bathroom door will not close properly

Plussat: Location for cruise ship

Miinukset: View. Noise. Design.breakfast.

Plussat: All staff especially Giorgio and Alessandre were fabulous. Incredibly good value for money menu in the restaurant. Lovely view from the terrace.

Miinukset: Bit further out from the centre than we would have wanted. Sound-proofing of rooms was not good.

Plussat: Location

Miinukset: Surprisingly poor breakfast buffet

Miinukset: No free Internet use

Plussat: Though the rooms are basic the view of the maritime port from the roof terrace was very enjoyable. Breakfast was good and the staff were friendly.

Plussat: Really nice view from the breakfast - terrace on the port. Great value for money if you consider that it's a 4* hotel.

Miinukset: It looks that the hotel was 30 years ago probably almost 5*, nowadays it's great value for money. I have no special complaints. No parking though.

Plussat: location of the hotel is comfortable for me to go for the event and city trip

Miinukset: Hotelli ei ole väittämänsä neljän tähden hotelli. Pieniä puutteita on siellä täällä: Teknikka vanhanaikaista, huono ilmanvaihto huoneissa. ei lukuvaloa, huono ääni eristys, merenranta näkymä on olemassa rekkojen ja satamateollisuuden kanssa.

Plussat: Sijainti, palvelut

Plussat: Hotelin sijainti, siisteys. Ystävällinen sisilialainen henkisyys.

Plussat: It is situated just opposite the dock of the ferries we arrived on. The hotel staff was very forthcoming. The hotel restaurant on the top floor gives a superb view of the harbour. We had a spacious 4 bed room.

Plussat: Not a lot but the staff were very good and could not do enough for us.

Miinukset: The decor is tired and needs brightening up. The room windows were filthy. The restaurant served Sea Bass with bones in it and the scales mixed with the fish. At breakfast we were expected to drink poor quality orange juice out of plastic beakersand in the room only cheap plastic beakers are provided instead of glasses which is poor for this standard of hotel.

Plussat: The room was clean

Miinukset: The air condition was very noisy and didn't work properly.

Plussat: very good situated, down town

Miinukset: it looks like they where trying to save some money with taking out the air-condition all the time, in the middle of night, in the midst of the day and so on, when complaint, it was ok. for some hours, but then started again...

Plussat: Great location using the rooms on the front overlooking the sea and harbour entrance

Plussat: Kindness and hospitality of hotel personnel.

Plussat: Location.

Miinukset: Pillows in room.

Miinukset: I thought it would be nice than it was. It was a very corporate hotel located at the edge of the city. The service could have been more efficient. Sometimes we could wait up to half an hour for the bartenter/barista to become available.

Plussat: good clean hotel, bathroom and toilet perfect! Luxury inside chaos outside

Miinukset: Room pricing on booking offers many different choices however a lot of the choices are the same room. No need to book a room with a view as there is not really one.

Miinukset: Aamiainen on melko niukka, ihan ok kuitenkin

Plussat: Location and the renovated room.

Miinukset: Wifi at the room was extremely slow & sometimes the wifi was not accessible.

Plussat: Excellent location to visit Palermo.

Miinukset: Nothing worth to mention

Plussat: Nice staff. At least the staff speaks English what's exceptionnal there. Good price quality balance. Excellent breakfast

Plussat: The rooms have been upgraded but I feel the bathroom fittings will have a short life as work is a bit shoddy.

Plussat: Breakfast is average.

Miinukset: Carpets in corridors are stained and smell of cigarettes. The rooms and bathroom are very dated. In the first room they gave us, the phone did not work. In the second one, the TV did not work... The bathrooms were dirty (hair in the sink etc).

Plussat: Breakfast was plentiful and suimming pool very clean

Miinukset: Room and hotel maintenance is not great

Plussat: Nice hotel close to center of Palermo. Good facilities.

Miinukset: Some misunderstandings regarding booking via booking.com (the room wasn't according to the booked room) - was sorted out by personel without any problems though.

Plussat: The view and the pool, helpful staff

Miinukset: Noise from the street

Plussat: Swimming pool

Miinukset: They did not have my confirmed reservation, and at first they gave me a small smoking room, when I specifically ordered a non-smoking room, and after negotiation, they changed the room to a small non-smoking room, although I ordered via the web the larger double room for single use.

Plussat: Swimming Pool and Cleanliness of the Room and the hotel bus into the shopping area of Palermo

Miinukset: No set meal of the day or buffet. Not a good selection of food for breakfast for a 4 star hotel. The hotel seemed to cater for Globus Tours and wedding parties to the deteriment of other guests. I would not stay there again or indeed any Jolly Hotel if it was run like the one in Palermo.

Plussat: I liked the meals served and location of place. The pool was great.

Miinukset: The hours of the pool. They were opened from 10 to 1 and then 4-7. I wish they would be opened longer in the evening and not close between 1 and 4.

Plussat: Terry clothe robes and being right next to a beautiful botanical garden!

Miinukset: The downstairs bathroom smell like urine.

Plussat: The hotel is in a decent location, the staff are pleasant enough and the buffet breakfast was fantastic. The staff in the restaurant were the most friendly and helpful.

Miinukset: The rooms are not 4 star quality and are not worth the price you pay. There was a massive crack in the window, the bathroom was scuffed with a crack on the toilet seat, the phone didnt work and only 1 plug socket worked. We told a member of staff who was asking guests about their stay and whether they were happy with the facilities but nothing was done.

Plussat: Rooms were spacious Staff were polite and courteous

Miinukset: Food ..Restaurant is not great and did not have any varieties, purely local cuisine, Breakfast is just cold meats and pastries Not good for Family with Children Facilities No AirCon in Winter months and that is not specified as disclaimer in the booking

Plussat: Breakfast was great big selection hotel out side looked ok and inside the lobby was fine. Shower had a great flow. The room was clean and tidy. Staff friendly. Helped in any way possiable the lady who greeted us in the breakfast room asked us if every thing was ok and did we need a map of the city to help us get around.

Miinukset: Pillow’s and mattress was hard the room we were in was looking a bit tired carpets had stains on them in the room and also in the hallway carpets there was no drawers to put in your underwear. The units were need of upgrading.

Miinukset: Initial room was not good #914, no WIFI accessibility from this room. Staff was not very cooperative until we informed them that we were Travel Agents, then we were relocated to 1209, a wonderful suite at no extra cost. We certainly appreciated that.

Plussat: - helpful staff - very good breakfast with the nice view of the harbour @ the 14th floor - free private parking - traditional sicilian food restaurants and take-aways near by

Miinukset: - even its not a bad thing, you must keep in mind that the city center is not at walking distance

Plussat: Parking place, very large hotel

Miinukset: Poor breakfast, poor internet connection, old hotel is was probably great in the 90s

Plussat: Beds excellent

Miinukset: Service/reception staff nonchalant. Poor information of bus/tram transports from hotel. Poor info of restaurants nearby. Breakfast service poor. Old slow toast. Tea cups not available. No vegetables whatsoever. Room furniture poor, no wardrobe. The malin problem was the hotel geography, far from city, slum blocks to pass walking. Ambulance disturbing transports to nearby hospital. Summary: Not a 4 star hotel standard!

Plussat: I liked the cleanliness of the room as well as the value for the money.

Miinukset: I didn't enjoy the location of the hotel. It was further away from the center of the city, where we ventured each day. We did not find out about the bus service until we checked out, but other than that (45 minute walk there and back) the experience was a pleasant one.

Plussat: Service