Palermo hotellit lähellä The Martorana

Plussat: The hotel is very well situated to go to the museums, historical churches and many good restaurants around. The room is large, as the bathroom, with very confy beds. Breakfast is average and the room breakfast offers a nice view. Staff in the breakfast was very kind.

Miinukset: Before booking the hotel, I wrote to the hotel desk to confirm availability to choice tenperature in the room, as 19oC even in winter times, Palermo has warm days, as truly happened during my stay). They confirmed positively that I could do it. I booked the hotel and when I came... Surprise: the frontdesk lady told me that it is not possiblel! "I should do open the windows", she said. But in a first floor Room, It means all noise from the street invsding your room, and the good sleep says goodbye. (This property as announced a spa) I showed the mails changed with hotel. Their try to explain it became confused and contradictory. I showed the mails to deskfront lady at check out: the same story. They do not admit their error. Very sad situation, cause it let a bad impression of the hotel to their guests. By the way, the lady at the frontdesk in my arrival was a very stressed person, not more polited, always on the phone along the days I was lodged there. Or she needs a colleague to help her, or the hotel needs another professional concierge staff members.

Plussat: Clean & good value

Miinukset: Wanted to be closer to bars & restaurants,a bit quiet around hotel

Plussat: The restaurant on the 4th floor is excellent! The included breakfast is lovely. Very accomadating regarding special dietary needs.

Miinukset: No ability to make coffee/tea in the room

Plussat: The rooftop bar and restaurant with view was perfect in the shiny February weather. The breakfast was excellent and the staff was very kind and helpfull. The guy who served us during dinners was really kind and flexible. The location is excellent, everything was in walking distance such as the beach area, the marina, restaurants and city sights like Teatro Massimo and Cathedral. I would recommend this property for sightseeng in Palermo.

Miinukset: The Hotel charges for the use of the spa. I would say it should be free of charge for the Hotel guests.

Plussat: The hotel was well located. The room was spacious, comfortable and clean. Service was excellent, breakfasts were great. This hotel represents good value was perfect for our city brak

Plussat: Really convenient about everything

Plussat: We got upgraded and loved the size of the suite. It was also well decorated and the beds were comfortable. Breakfast on the terrace was also refreshing despite the fact we didn't get great weather.

Miinukset: The key to the room did not work at times, requiring us to speak to staff at reception multiple times to organise a manual key.

Plussat: very clean room

Miinukset: very good custmer service nice breakfast

Plussat: Upea palazzo keskustassa! Loistava palvelu ja upea aamiaisbuffet.

Plussat: Great historical hotel

Miinukset: Got smaller and more budget room as last time

Plussat: Fantastic hotel. Beautiful features and spotless. Staff very friendly and professional. Breakfast was varied and very tasteful. Bedroom was lovely too.

Miinukset: Was hard to find but car. Car park was up a very narrow and tight side street. The actually car part was also small and tight for manoeuvring.

Miinukset:

Plussat: The location of the hotel is spot on, right next to Four Fountains Square. Breakfast was excellent! Reception staff very polite and welcoming. The property itself very authentic original building with elements of the original design. No car park on site as it pedestrian zone, but you don't need car in this location.

Miinukset: The soundproof situation in the hotel is disastrous. You can hear each and every word for the adjoining rooms. Also pay attention that some rooms shares balcony. If you not aware and keep your blinds and door open neighbours can appear in your room unintentionally. We literally couldn't sleep during night, until all adjoining rooms fell asleep. Bathroom seriously outdated and requires a complete renovation.

Miinukset: Nothing

Plussat: Great location.

Miinukset: Windows faces the courtyard so hard to get light

Plussat: Old style 4 stars hotel. Very comfortable, clean, great staff and superb location right in the middle of the centre. 5 min walk to the train station. Excellent value for money

Miinukset: Bit of a strange smell, probably from the drain in the bathroom. After a remark at the reception it got somehow fixed.

Plussat: Very opulent and grand located in the centre near all the main attractions

Plussat: Beautiful hotel/room/service...

Miinukset: Wellness was too expensive(30e/u)

Plussat: Location was great, breakfast was great.

Miinukset: The spa staff were very nice but they need more polish

Plussat: The restaurant for dinner is very very good and the staff is lovely We ate there most of the week. We also tried the local bib gourmant but it could not hold a candle to the Locanda del gusto. The location is fantastic.

Miinukset: At breakfast there is no other bread than white bread and the cheese is on the same plate with the meat, oh horror! The room was very noisy because the window opened onto the inner courtyard.

Plussat: Decent location. The hotel is being remodeled so a big area of the hotel is off limits. The spa which they advertise is not working. Decent breakfast

Miinukset: Rooms are very small. Not too clean.

Plussat: First of all, the location is perfect, in the center of the city. And the breakfast is very good.

Miinukset: The hot water is not hot enough, maybe around 35 degrees? Kind of cold after taking the shower , especially in winter. And it’s very confusing to drive to the hotel since it is the limited zone, maybe a more well-illustrated map should be provided to the tourist that first come to Palermo.

Plussat: Spectacular location (central but quiet), excellent beds, wonderful breakfast

Miinukset: Not possible to reach room without climbing stairs, had to change elevators - difficult to navigate with a lot of luggage

Plussat: Big room and very nice location in old city.

Miinukset: We were there during the corona lockdown. Despite it’s a four star hotel there was nothing for diner. Didn’t even bother to get a take away, a cup of coffee or tea. (No such facilities in room). Breakfast was served in room because of lockdown. Simple, no extra effort.

Plussat: The hotel is just next to Quattro Canti so perfect location to do sightseeing around Palermo city. You can get there by foot from the train or bus station as well. Also all staff were very friendly and helpful. We loved their breakfast as well. Thank you very much.

Miinukset: There was a hair drier in a bathroom but it didn’t work well.

Plussat: Good Breakfast

Miinukset: No heating in the bathroom....

Plussat: Great location clean rooms nice breakfast Friendly staff!!! Antonella and especially Adriana. Second time in Palermo will be definitely in IBIS STYLES PALERMO PRESIDENT

Plussat: Very good breakfast selection

Miinukset: Bathroom door will not close properly

Plussat: Location for cruise ship

Miinukset: View. Noise. Design.breakfast.

Plussat: All staff especially Giorgio and Alessandre were fabulous. Incredibly good value for money menu in the restaurant. Lovely view from the terrace.

Miinukset: Bit further out from the centre than we would have wanted. Sound-proofing of rooms was not good.