Playa del Carmen hotellit lähellä Aviario Xaman Ha

Plussat: The location and the beach were terrific. Staff was very nice and attentive, especially at the various restaurants. The variety, quality, and presentation of meals, outstanding. The restaurants excellent.

Plussat: Great Location and Beach, nice property and rooms.

Plussat: We visited The Royal Hideaway (RH) for our honeymoon and stayed for 5 full days. Family and close friends recommended we stay here and wow... we are so glad we came. Our expectations were exceeded in terms of amenities, staff, food, provided activities and entertainment. After staying here it makes sense why we have run into so many people who have been here multiple times (one couple had been here 11 times!!!). The RH is very intimate with lots of friendly guests here from all over the world. Also we LOVED the Mexican Fiesta dinner on Wednesday night. The dancers were amazing, the food was incredible (we found out the head chef here has a few Michelin stars, so cool!). When you come here make sure you ask for Alejandro to wait on you at the hibachi/ sushi restaurant, Azia. He is the best waiter I have ever had (in both America and abroad) so knowledgeable about the menu, super friendly, and phenomenally professional. Also, our hostess at Spices (her name is Karla) was so great. She has such a sweet spirit and was so kind to my wife and I.

Plussat: The room, facilities, beach, food.

Plussat: All staff are super friendly and helpful throughout the resort. The wait staff were absolutely amazing tending to guests both on the beach front and poolside, and the food was great!

Plussat: The staff goes above and beyond to make sure you are enjoying yourself and get the most out of your stay. The entire location is beautiful and never seemed over crowded.

Plussat: Many Thanks to all staff! Our vacation was very great! And location is good. Will recommend to all friends.

Plussat: Very high class experience starting as soon as you pull up and the bellboys come out to open your door. Facilities are nice. Pools are pretty good. The restaurants are pretty good especially those with a more formal dress code. There is a very nice beach that they keep clean with equipment. They must make their own ice cream. It is really good.

Plussat: Great service, good food and nice palapa style bungalows to stay in giving it a good deal of privacy despite the size. The beach and restaurants adjacent to it are beautiful.

Plussat: It’s nice tropical paradise. Clean and cozy rooms. The staff is very helpful.

Plussat: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!

Plussat: The service from all staff was exceptional. We travelled during unprecedented times which could have made the holiday more testing for everyone. This was our second time here and the level of care and attention did not disappoint. We have enjoyed every minute of our stay although it was under difficult circumstances. We left with heavy hearts as we do so enjoy this resort. The meals were on point and varied, the service excellent and the rooms well appointed. It was a pleasure to not have a TV in the room as a distraction. I cannot speak too highly of The Mahekal and its staff as it will be our next destination once the situation we find ourselves in has settled down.

Plussat: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.

Plussat: Wonderful staff and equipments

Plussat: Perfect location. The resort is just beautiful, very tropical. The food was delicious and plenty options.

Plussat: Staff is so nice! Grounds are beautiful, breakfast is awesome - basically best spot in playa. Second time we stayed here and would def come back again!

Plussat: Lovely and beautifully manicured landscape. Love the palapa style rooms with private balconies. The hamacas are a welcome touch! All the staff, regardless of their job, are very friendly, accommodating and courteous. The variety of food options and on-site restaurants was amazing. Enjoyed the feeling of being away from everything and at the same time so close to Playa's main street. Will definitely return again early in 2021.

Plussat: Love this place: Our eighth stay in ten years!

Plussat: The place is beutiful the food is good

Plussat: Great location very helpful staff beautiful hotel

Plussat: great location, definitely the best beach around, took a walk on the beach to compare other beaches and hotels, Mahekal has definitely the best beach

Plussat: Location! Nice budget bungalow style beach resort. Food at dinner was very good!

Plussat: Friendliness of staff, unplugged atmosphere, clean beach and pools, decent food, proximity to town

Plussat: The verandah with hammocks and the separate bungalows were great, everything was just steps from the beach. Many palm trees around made you feel like you were in a somewhat remote area, yet you were only blocks from all the nightlife in Playa del Carmen. Security personnel were on the beach all the time to insure the resort chairs and grass huts (palapas) were available to the guests and to keep the resort private. I felt very safe all the time!

Plussat: Nice place right on the beach with a very friendly staff. Many of the people had been coming there for years and we can understand why. If you like the full service, all-inclusive, amenities out the wazoo, pamper me till I pop type of service then this is NOT the place for you. If you do like a casual, comfortable, quiet, intimate surroundings that are on the beach, but a short walk to downtown shopping and partying, then this is a great place.

Plussat: The location (being right on the ocean and blocks away from 5th avenue), the price, having 2 meals included (which I would recommend switching your meals to breakfast and lunch so that you can go out to 5th avenue for dinner), the friendly staff, the disconnected tone of the property (no TV, no radio, no phone) which I wasn't aware of until we arrived but was very pleased with. Some feedback mentioned the beds being hard, but I never slept better, other feedback mentioned the food not being good, but I disagree, the breakfast included a full buffet of fresh fruit, breads and cereals but you can also order eggs, pancakes, french toast, etc. Lunch was great becuase there was enough of a variety to choose from(mexican, salads, sandwiches,etc)

Plussat: I liked the grounds, very tropical and well-kept. The food was very good, and the staff went out of their way to take care of me.

Plussat: Great location on the beach, great ambiance

Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!

Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.

Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.

Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.

Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.

Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.

Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them. Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.

Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!

Plussat: Very family and kid friendly, food was great.

Plussat: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price

Plussat: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.

Plussat: Tonight Shows Enviroment - family time and party time.

Plussat: The resort is beautiful. The beach is one of the best I have ever seen. The staff is second to none and so friendly.

Plussat: nice big resort with the children part separated from adult section nicely rooms are very nice -- staff was great

Plussat: All Inclusive

Plussat: Everything.

Plussat: Location was good, 15 min. by taxi to the Center of town ( Mex$ 120.00). The beach was Paradise! The beach towels very clean and always felt just out of the dryer!! The food offerings at the buffet, the quality and variety for breakfast, lunch and dinner was excellent. The dessert's table were very much the same every day though! All the bathrooms, at any location and time of the day, were perfectly clean and well stocked with toilet paper and air dryers. The Spa services were very good. I had a facial and a pedicure, both persons in charged were excellent! Good shower and number of towels left for the guests, even washcloths that it is not common in Mexico. Comfortable bed/pillows and clean, crispy sheets.

Plussat: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.

Plussat: We were on our Honeymoon and everything was great! Room with ocean view was lovely, food was amazing with selection of a la carte restaurants, location is brilliant. All inclusive programm is very good. Two last days it was raining but even in a weather like that there was a lot to do in the hotel. Would reccomend it to everyone.

Plussat: We felt really good. The services, the food, the restaurants, the location, everything were better than we expected. They respect and considered our requirememnt to get a quite room.

Plussat: friendly staff, buffet food great, clean, beach wonderful, great value for the money

Plussat: The employees were generous with their time and help. Our rooms were kept spotless and the restaurant staff was wonderful.

Plussat: Very nice resort, food was good especilly on the restaurants less on bufet greate service and great value for mony.

Plussat: included food

Plussat: The beach was the best in the area. Great water and relaxation areas.

Plussat: My husband and I really enjoyed our stay during the Covid- 19 Pandemic. They took extra caution on being clean. With temperature checks and all.

Plussat: Breakfast was very good . The pool was ok but small . Most of the staff were friendly .

Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!

Plussat: The sand

Plussat: The location and the jungle style. It is like a little village, everyone is super friendly. You can watch the sunrise from the beach/restaurant. Absolutely fabulous beach front. Loads of activities if you are up for them. Otherwise you can just relax.

Plussat: Loved the jungle atmosphere!! Enjoyed the pools, unable to use the beach due to strong winds and dangerous waves -Red flag conditions. Wished I would have known earlier that sister resort, Reef Cocobeach had calmer water - would have spent more time there!! Food was very good - meat entrees in the buffet restaurant were average. Will be back!

Plussat: Great location, Attentive staff and Cold AC.

Plussat: Location to beach, atmosphere, grounds, service.

Plussat: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Plussat: I loved staying here and I would go back for sure! I highly recommend! Had the most amazing massage and the staff is really friendly!

Plussat: The room at the hotel was very clean and well kept. Also, the grounds that the hotel are set upon are utterly stunning. The walks between buildings are full of trees and lanterns lit up at night, the pool and restaurants have beautiful views and the pools are fantastic. The hotel is located in a gated community which is guarded by security at the entrance and exit. The majority of the surrounding buildings are also hotels or vacation rental homes. You are only a 10 min walk from the ferry to Cozumel and the rest of the attraction of PDC centre. There are plenty of shops, bars, restaurants and clubs there if you choose to check them out. The Italian restaurant on site had by far the best food and we ate there 3 nights in a row. There weren't long waiting times at the bars for drinks and the staff were more than happy to russle up all kinds of cocktails. They were also very attentive in the mornings and afternoons during meals. There is a coffee station and ice cream parlour set up between 4pm-6pm everyday and they make great coffee with liquor if you like. I'd recommend a Mayan coffee!! The hotel had amazing facilities. The gym was clean and comprehensive, the pools were large and one had a fun pool bar. They also did activities in the pools occasionally. There were 2 beach volleyball courts for customers to use and 2 ping pong tables. In the upstairs bar there was a foosball table and 2 pool tables all free of charge. We had rented a car and there was always a space for us not far from reception.

Plussat: Loved the beach low water current The suite upgrade was amazing Weather was perfect

Plussat: The hotel had no reservation from booking.com and the last room they gave us was not good

Plussat: Being able to go to other Riu Resorts properties in the area

Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.

Plussat: The resort was very clean, and the drinks were well made.