Playa del Carmen hotellit lähellä Aviario Xaman Ha
Etsi sadoilta matkailusivustoilta kerralla Aviario Xaman Ha hotelleja - Playa del Carmen
Vertaile vs. KAYAK
Parhaat hotellit - Playa del Carmen lähellä Aviario Xaman Ha
Playacar-golfkeskus sijaitsee 4 minuutin ajomatkan päässä ja Paseo del Carmenin ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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Kokonaisarvosana 9,2 Erinomainen
Perustuu 8 362 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
9,4
Plussat: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Erinomainen
9,4
Plussat: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Erinomainen
8,0
Plussat: Tonight Shows
Enviroment - family time and party time.
OK
4,0
Erinomainen
9,1
Plussat: nice big resort with the children part separated from adult section nicely
rooms are very nice -- staff was great
Erinomainen
9,0
Plussat: This is a family friend hotel. Great facilities and entertaiment options for all. Restaurant abd food options were good to us... personnel in all areas very attentive.
Erinomainen
10,0
Plussat: Loved it here, we didn’t have to leave the resort everything was inside and the staff were so lovely! Would highly recommend this place, I came here w my friends but can’t wait to bring my family here.
Erinomainen
10,0
Plussat: Everything.
Hyvä
6,3
Plussat: The beach and the staff was very friendly
Hyvä
6,0
Plussat: The room was quite big, two bathrooms and a living room The staff was friendly
OK
4,0
Plussat: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
Hyvä
7,5
Plussat: It is located in the safe area of Playacar; all surrounded and checked; so this part is good. It is further right next to the sea; good again. The staff is doing best possible to keep the sea - grass under control, however this see-grass is out of control of Sandos; so fine with me again. They provide you a shuttle service all 15 minutes to get trough the huge area. This was my third stay with Sandos Playacar as it is very near to my friends in Playa and that’s actually the reason why I keep going there.
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Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 8 362 arvosteluun
Aamiainen
9,2
Palvelu
9,0
Tunnelma
8,7
Ruoka
8,7
Juomat
8,2
Sijainti
8,0
Huone
7,0
Internet
3,0
Ruoka
7,8
Ranta
7,8
Palvelut
7,4
Sijainti
7,3
Palvelu
7,0
Puhtaus
5,9
Huone
5,9
Palvelu
8,9
Palvelut
8,3
Sijainti
7,7
Puhtaus
6,1
Huone
5,8
9,4 Erinomainen
Plussat: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Miinukset: Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling.
you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.
9,4 Erinomainen
Plussat: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Miinukset: Because of an employée mistake in El Gaucho restaurant we end up paying an expensive( $40us ) bottle of wine .
8,0 Erinomainen
Plussat: Tonight Shows
Enviroment - family time and party time.
Miinukset: Beverages sometimes are not good in all inclusive.
4,0 OK
Plussat:
Miinukset: Service
9,1 Erinomainen
Plussat: nice big resort with the children part separated from adult section nicely
rooms are very nice -- staff was great
Miinukset: never care for the food in Mexico
9,0 Erinomainen
Plussat: This is a family friend hotel. Great facilities and entertaiment options for all. Restaurant abd food options were good to us... personnel in all areas very attentive.
Miinukset:
10,0 Erinomainen
Plussat: Loved it here, we didn’t have to leave the resort everything was inside and the staff were so lovely! Would highly recommend this place, I came here w my friends but can’t wait to bring my family here.
Miinukset:
10,0 Erinomainen
Plussat: Everything.
Miinukset: Nothing.
6,3 Hyvä
Plussat: The beach and the staff was very friendly
Miinukset: Overall the property left a lot to be desired. Rooms had musty smell. Ocean view was only for members. Food was average and always the same choices. Pools needed repair Air conditioning filter was dirty. We had to request that they change it because we had to breathe all the must and mold.
6,0 Hyvä
Plussat: The room was quite big, two bathrooms and a living room The staff was friendly
Miinukset: The hotel is really big and you have to take a shuttle to get to the main points (the shuttle takes a lot of time) So once you leave the room in the morning make sure you have everything with you because going back from the beach would take you an hour. Even if the hotel is all-inclusive they have different types of bracelets if you book through booking you get the simple one and many areas of the hotel are restricted, you have to make long queues for the restaurants (as they give priority to other bracelets). No waiters in the pool or beach you have to walk a long distance to get drinks. The pool for kids was closed, and the other pool is too deep for small children. The pool area can get a bit dirty, drinks on the floor, plastic cups and napkins everywhere. Activities for children in the pool only over the weekends.
4,0 OK
Plussat: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
Miinukset: THE WALK. They gave us a"free upgrade" but put us over a mile from the beach. The said they have golf carts but there are 400 rooms back there and 3 carts that hold 6 people each. At one point we had to wait an hour for a ride. All activities are near the beach so we didn't end up doing very much. The first day of our vacation we walked 16,000 steps, this is not what we wanted our beach trip to be.
7,5 Hyvä
Plussat: It is located in the safe area of Playacar; all surrounded and checked; so this part is good. It is further right next to the sea; good again. The staff is doing best possible to keep the sea - grass under control, however this see-grass is out of control of Sandos; so fine with me again. They provide you a shuttle service all 15 minutes to get trough the huge area. This was my third stay with Sandos Playacar as it is very near to my friends in Playa and that’s actually the reason why I keep going there.
Miinukset: I was angry of the short stay pricing which I experienced this time. First time at this hotel I paid for 12 days 1000 USD; 2nd time for 10 days again 1000 USD, and now - stupid me - for 5 nights 890 USD. So whatever brings you below the long stay rate is just very expensive. Of course it has all-inclusive BUT when you are coming for a short one you will have other priorities than siting all day at the buffet. I was expecting a qualified walk-in rate; however this was even more expensive than the booking.com rate, so this goal goes to booking.com. However my next stay below 10 days will be for sure another location where the pricing is ca. one third! On the other hand let me comment the food; if you stay in there all days and eat only in Sandos you will be soon bored by the food choice. They provide several restaurants which mix it a bit BUT at after day 4 you start repeating the tastes. Absolute NO GO is the unbelievable waiting time in the breakfast restaurant below the lobby (next to 9er Blocks) to get seated. When you go there you see that ca. 30 tables (all sizes) are free passing the window fronts. Then you reach the “reception” which will ask you for food allergies, your room number, how many person etc; then they ask the next couple next to you, then the 3rd and the 4th. You still stand there next to the door and wait for the (same) lady to seat you. Don’t you dare to open the door yourself and try to sit on your own; this does end in a Latino-explosive approach. So after ca. 4-5 Minutes you may follow the lady (if you are lucky) and she will give you one of the 40 free tables which you could never find on your own... Then you keep waiting for the coffee and once you stand up for the first walk to the buffet you may find your table EMPTY cleaned again once you are back. So that’s a tricky race; however is faster.
Playacar-golfkeskus sijaitsee 4 minuutin ajomatkan päässä ja Paseo del Carmenin ostoskeskus 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 266 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
Erinomainen
10,0
Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
OK
5,0
Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Erinomainen
8,8
Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Hyvä
7,5
Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Erinomainen
9,2
Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.
Erinomainen
8,8
Plussat: Food selection good a few more healthy options would be nice.
Erinomainen
10,0
Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Erinomainen
9,7
Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Erinomainen
10,0
Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Hyvä
6,3
Plussat: I liked the beaches.
Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 266 arvosteluun
Uima-allas
9,1
Palvelu
9,0
Sijainti
9,0
Ruoka
8,2
Internet
8,2
Aamiainen
7,7
Huone
7,1
Uima-allas
9,4
Palvelu
9,4
Sijainti
9,0
Puhtaus
8,5
Huone
7,8
Aamiainen
7,5
Palvelu
9,2
Sijainti
9,2
Ranta
9,0
Uima-allas
8,5
Ruoka
8,4
Puhtaus
8,0
Aamiainen
7,9
Huone
6,6
Uima-allas
9,3
Sijainti
9,2
Ranta
8,9
Palvelu
8,8
Tunnelma
6,7
Huone
6,2
10,0 Erinomainen
Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
Miinukset:
5,0 OK
Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Miinukset: - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
8,8 Erinomainen
Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Miinukset: The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
7,5 Hyvä
Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Miinukset: The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
9,2 Erinomainen
Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.
Miinukset: The fridge in our room does not work.
8,8 Erinomainen
Plussat: Food selection good a few more healthy options would be nice.
Miinukset: Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
10,0 Erinomainen
Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Miinukset: Nothing I would change
9,7 Erinomainen
Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Miinukset: A surprise this time was the renovation of one of the buffet restaurants, what was once an intimate rustic buffet is now a separated modern glass and steel food service area with a longer walk to your table. I preferred the rustic design but was told Iberostar plan to remodel the other buffet restaurants with the same bright white modern sterile design.
10,0 Erinomainen
Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Miinukset: This did not bother me, but it is not a fancy "luxury" resort, so people with extremely high standards or expensive taste might want to stay elsewhere.
6,3 Hyvä
Plussat: I liked the beaches.
Miinukset: Nice n clean.
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 617 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
6,0
Plussat: The customer service was very good especially at the bars. Food was very good.
Huono
1,0
Plussat: The landscaping, our housekeeper, and bar staff at the pool.
Erinomainen
8,0
Plussat: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
Erinomainen
10,0
Plussat: The location
Erinomainen
8,2
Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
OK
4,5
Plussat: The resort was very clean, and the drinks were well made.
Hyvä
6,0
Plussat: Being able to go to other Riu Resorts properties in the area
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Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 617 arvosteluun
Aamiainen
9,3
Sijainti
8,8
Ruoka
8,5
Palvelu
8,4
Huone
8,1
Tunnelma
8,0
Internet
8,0
Huone
9,2
Ruoka
8,9
Palvelu
8,9
Sijainti
8,7
Internet
6,8
Sijainti
9,0
Puhtaus
8,7
Ruoka
8,5
Palvelu
8,5
Huone
7,5
Tunnelma
7,3
6,0 Hyvä
Plussat: The customer service was very good especially at the bars. Food was very good.
Miinukset: Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
1,0 Huono
Plussat: The landscaping, our housekeeper, and bar staff at the pool.
Miinukset: ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
8,0 Erinomainen
Plussat: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
Miinukset:
10,0 Erinomainen
Plussat: The location
Miinukset: Need more diverse food in the dinner buffet. They served the same menu every day.
8,2 Erinomainen
Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Miinukset: The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
4,5 OK
Plussat: The resort was very clean, and the drinks were well made.
Miinukset: The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
6,0 Hyvä
Plussat: Being able to go to other Riu Resorts properties in the area
Miinukset: The wild animals roaming freely
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 252 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Erinomainen
10,0
Plussat: Great hotel and staff.
Erinomainen
10,0
Plussat: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Erinomainen
10,0
Plussat: The resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
Erinomainen
9,2
Plussat: The pool is amazing, the rooms looks new and are very well equipped. The breakfeat was very good and the staff was friendly
Hyvä
6,3
Plussat: Great location, right at the beach & near the centre. Beautiful swimming pools, great breakfast. Great views.
Huono
1,0
Plussat: location
Erinomainen
9,0
Plussat: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Hyvä
6,0
Plussat: pool area was very nice
Erinomainen
10,0
Plussat: The property itself, the staff, the location!!!
Erinomainen
10,0
Plussat: The hotel is big , the pool view is perfect and they have separated pools for adults Only . The bed was like heaven
Erinomainen
10,0
Plussat: customer service playa del carmen awesome hotel
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 252 arvosteluun
Sijainti
9,2
Tunnelma
9,0
Palvelut
8,8
Aamiainen
8,5
Hyvinvointialue
8,5
Internet
8,5
Palvelu
8,2
Huone
8,2
Uima-allas
8,0
Vastinetta rahalle
4,0
Sijainti
9,1
Tunnelma
8,7
Aamiainen
8,4
Uima-allas
8,2
Palvelu
8,2
Huone
7,3
Puhtaus
7,0
Vastinetta rahalle
4,1
Sijainti
9,1
Tunnelma
8,9
Palvelut
8,7
Aamiainen
8,5
Hyvinvointialue
8,5
Palvelu
8,2
Huone
8,1
Uima-allas
7,8
Ranta
6,5
Vastinetta rahalle
4,4
10,0 Erinomainen
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Miinukset: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
10,0 Erinomainen
Plussat: Great hotel and staff.
Miinukset: The room I purchased is not the room I was given.
10,0 Erinomainen
Plussat: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Miinukset: Not enough night life with music.
10,0 Erinomainen
Plussat: The resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
Miinukset:
9,2 Erinomainen
Plussat: The pool is amazing, the rooms looks new and are very well equipped. The breakfeat was very good and the staff was friendly
Miinukset: Some of the rooms have humidity issue. It causes bad smell and wet sheets. We had to switch two rooms because of the humidity.
6,3 Hyvä
Plussat: Great location, right at the beach & near the centre. Beautiful swimming pools, great breakfast. Great views.
Miinukset: For a 5 star hotel it is really loud. Bring earplugs! Not only do you hear noise from bars in the room at night but what bothered me the most was the loud music in the hotel itself. Everywhere, in the elevator, at the pool even at breakfast at 7 am. Where one would appreciate the sound of the waves.
1,0 Huono
Plussat: location
Miinukset: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.
9,0 Erinomainen
Plussat: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Miinukset: Condensation in guest rooms created a minimal odor in the room.
6,0 Hyvä
Plussat: pool area was very nice
Miinukset: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.
10,0 Erinomainen
Plussat: The property itself, the staff, the location!!!
Miinukset: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
10,0 Erinomainen
Plussat: The hotel is big , the pool view is perfect and they have separated pools for adults Only . The bed was like heaven
Miinukset: Don’t have breakfast service
10,0 Erinomainen
Plussat: customer service playa del carmen awesome hotel
Miinukset: N/A
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 620 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
9,0
Plussat: Service amazing. Location perfect
Erinomainen
10,0
Plussat: Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort
Erinomainen
10,0
Plussat: We stayed at Royal Hideaway Playacar on our Honeymoon from 30th October for 9 nights and highly recommend this hotel! We booked after reading the great reviews and we cannot agree with them more. It is adults only, all inclusive and there really isn’t anything it does not include. From; room service, breakfast, lunch, pool side service (for drinks and snacks) and dinner, all meals were served A la Carte. There is two breakfast restaurants (the deck manager is extremely attentive and friendly and ensured all our needs were met), one lunch restaurant (plus pool service) and seven different dinner restaurants (which you book through your hotel block concierge)- our favourite restaurant was Palazzo. All the staff throughout the day/evening were extremely attentive, food was always hot and portion sizes were perfect. The rooms at the hotel are large with a super king size bed, a walk in wardrobe and a large shower/bath area. The amenities around the hotel were incredible and are included within the all inclusive. We played tennis and beach volleyball, went kayaking and snorkelling and there are several pools around the hotel. We spent most days by the Infinity pool which has views of the beach (although make sure you get down early for this pool as it can get busy). The entertainment staff deserve an exceptional mention for there great service and for the entertainment they provided us with during our stay. They really made our trip by constantly ensuring that we were having a great time and always involved us in the activities. Special mention must go to: Alfonso and Mercy who lead the beach volleyball and evening entertainment(Halloween and Circus show), Carlos for Aqua Gym and Stretching classes along with Jonathan for Aqua Gym classes also and Coco bingo around the pool! If you are looking for a relaxing getaway in paradise, with everything you could require within an all inclusive, then this is definitely the hotel to book!
Hyvä
6,0
Plussat: The room and onsite Mexican restaurant were good
Erinomainen
10,0
Plussat: Small and very clean and great food and service
Hyvä
7,5
Plussat: Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.
Erinomainen
10,0
Plussat: Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 620 arvosteluun
Sijainti
9,2
Tunnelma
9,1
Ranta
9,1
Palvelu
8,3
Huone
8,1
Ruoka
7,7
Aamiainen
6,4
Hyvinvointialue
6,2
Ranta
9,3
Sijainti
9,3
Juomat
8,7
Palvelu
8,3
Huone
7,9
Ruoka
7,9
Uima-allas
7,2
Aamiainen
6,5
Palvelut
8,6
Puhtaus
8,4
Palvelu
8,2
Ruoka
7,5
Huone
7,0
9,0 Erinomainen
Plussat: Service amazing. Location perfect
Miinukset: Should have been told to make reservations for all dinners before you arrive.
10,0 Erinomainen
Plussat: Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort
Miinukset: Unfortunately we arrived during a week that the a la carte breakfast was closed and 1 restaurant closed. But cannot be helped. We paid for a pool view room and the room we got given, couldnt see a single piece of water. The 2nd room after a change, we could see the shallow pools running through the resort but wasnt what we expected when we paid for a pool view.
10,0 Erinomainen
Plussat: We stayed at Royal Hideaway Playacar on our Honeymoon from 30th October for 9 nights and highly recommend this hotel! We booked after reading the great reviews and we cannot agree with them more. It is adults only, all inclusive and there really isn’t anything it does not include. From; room service, breakfast, lunch, pool side service (for drinks and snacks) and dinner, all meals were served A la Carte. There is two breakfast restaurants (the deck manager is extremely attentive and friendly and ensured all our needs were met), one lunch restaurant (plus pool service) and seven different dinner restaurants (which you book through your hotel block concierge)- our favourite restaurant was Palazzo. All the staff throughout the day/evening were extremely attentive, food was always hot and portion sizes were perfect. The rooms at the hotel are large with a super king size bed, a walk in wardrobe and a large shower/bath area. The amenities around the hotel were incredible and are included within the all inclusive. We played tennis and beach volleyball, went kayaking and snorkelling and there are several pools around the hotel. We spent most days by the Infinity pool which has views of the beach (although make sure you get down early for this pool as it can get busy). The entertainment staff deserve an exceptional mention for there great service and for the entertainment they provided us with during our stay. They really made our trip by constantly ensuring that we were having a great time and always involved us in the activities. Special mention must go to: Alfonso and Mercy who lead the beach volleyball and evening entertainment(Halloween and Circus show), Carlos for Aqua Gym and Stretching classes along with Jonathan for Aqua Gym classes also and Coco bingo around the pool! If you are looking for a relaxing getaway in paradise, with everything you could require within an all inclusive, then this is definitely the hotel to book!
Miinukset:
6,0 Hyvä
Plussat: The room and onsite Mexican restaurant were good
Miinukset: Other food options were disappointing. Advertised as an all inclusive resort however was not.
10,0 Erinomainen
Plussat: Small and very clean and great food and service
Miinukset:
7,5 Hyvä
Plussat: Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.
Miinukset: The food was not very good except the restaurant Spices. All restaurants were booked when we arrived for every night we were going to be there. We had to take 9:30pm reservations or 5:30pm time slots.
10,0 Erinomainen
Plussat: Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.
Miinukset:
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Kokonaisarvosana 9,0 Erinomainen
Perustuu 891 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Food was great. Amazing customer service. Great staff that were friendly and helpful.
Erinomainen
10,0
Plussat: Location,rooftop ,view,staff comfortable beds
Erinomainen
8,5
Erinomainen
10,0
Plussat: EVERYTHING!!!! Wish I could say more, but that sums it up!! Do yourself a favor and stay here!
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 891 arvosteluun
Ruoka
9,0
Tunnelma
8,9
Sijainti
8,9
Palvelut
8,8
Uima-allas
8,7
Palvelu
8,5
Huone
8,3
Mukavuus
5,4
Vastinetta rahalle
4,8
Aamiainen
4,6
Sijainti
9,0
Palvelu
8,6
Tunnelma
8,6
Huone
7,8
Mukavuus
5,3
Uima-allas
8,9
Sijainti
8,6
Palvelu
8,5
10,0 Erinomainen
Plussat: Everything
Miinukset:
10,0 Erinomainen
Plussat: Everything
Miinukset: Nothing
10,0 Erinomainen
Plussat: Food was great. Amazing customer service. Great staff that were friendly and helpful.
Miinukset: Nothing to not like. Everything was great
10,0 Erinomainen
Plussat: Location,rooftop ,view,staff comfortable beds
Miinukset: If you aren’t intimate with your roommate it’s a little weird bathrooms aren’t very private, bathrooms were completely see thru from bed In room I was in toilet and shower .Guest that don’t stay there cost to visit.
8,5 Erinomainen
Plussat:
Miinukset: Breakfast included is only continental breakfast. It should include full breakfast.
Valet parking takes too much time to bring the car.
10,0 Erinomainen
Plussat: EVERYTHING!!!! Wish I could say more, but that sums it up!! Do yourself a favor and stay here!
Miinukset: NOTHING!
Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Mahekal Beach Front Resort & Spa sijaitsee keskustassa, ja Mamita's Beach Club sijaitsee muutaman askeleen päässä ja Quinta-puistokatu sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Kokonaisarvosana 8,9 Erinomainen
Perustuu 3 226 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
Erinomainen
8,8
Plussat: The staff is amazing - there are are what seems like a staff member or more per guest at the resort - the beach out front is amazing and so is the water.
Erinomainen
10,0
Plussat: The property is a beautiful jungly location right on the beach, very very close to 5th Avenue. The rooms are beautiful and nicely spaced apart, so felt private despite it being a resort. The rooms super clean, bed was huge! The staff were all so lovely, welcoming and helpful.
Hyvä
7,9
Plussat: Breakfast was great - good healthy options, service excellent. Staff really helpful and friendly. Close to the center for really good restaurants in the evening - recommend PRIMO great food
Erinomainen
9,0
Plussat: They have 3 different pools- one with a pool bar, one more calm and relax and the last but not least- the sea view pool where we've spent most of our time. The restaurant is really good and the staff is super friendly. The resort located literally on the beach and it has a feeling like you are in the forest and with the combination of the sea, it is absolutely phenomenal. Highly recommended if you look for a quiet place in Playa where you can relax and enjoy the day and on the other hand to be close to the center for the night.
Keskinkertainen
3,0
Plussat: Most of the staff were really nice, grounds were well kept and clean
Hyvä
6,0
Plussat: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!
Erinomainen
10,0
Plussat: The service and atmosphere were impeccable
Erinomainen
10,0
Plussat: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Erinomainen
8,0
Plussat: Location. Bungalows right in front, or near, the beach. Walking distance to Quinta Avenida which is where everything is at. Easy to move around.
Erinomainen
10,0
Plussat: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Erinomainen
9,6
Plussat: The staff was wonderful, kind and helpful. The location was very easy to get to via the Colectivo from Cancún which is a huge plus. Your worries and cares will melt away as soon as you step foot onto the property. The poolside bar is a great place to hangout and being served drinks on the beach is never a bad thing. Loved this place.
Keskinkertainen
3,0
Plussat: Beautiful and clean
Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 3 226 arvosteluun
Sijainti
9,2
Palvelut
9,0
Palvelu
8,9
Aamiainen
8,6
Ruoka
8,4
Internet
8,3
Tunnelma
8,2
Ranta
7,3
Huone
6,8
Sijainti
9,5
Palvelu
9,2
Palvelut
9,1
Aamiainen
8,4
Ruoka
8,4
Uima-allas
8,3
Ranta
7,5
Huone
6,8
Palvelu
9,0
Aamiainen
8,9
Palvelut
8,9
Ruoka
8,8
Sijainti
8,8
Huone
5,8
Palvelu
9,2
Sijainti
9,1
Ruoka
8,7
Tunnelma
7,9
Huone
6,4
8,8 Erinomainen
Plussat: The staff is amazing - there are are what seems like a staff member or more per guest at the resort - the beach out front is amazing and so is the water.
Miinukset: They allow dogs to stay - the first night I had to move rooms for a barking dog in the hut below mine. I wish dogs weren’t allowed. Also we happened to book our vacation on the same weekend as a jazz festival directly next to the property and had to suffer with the noise until 1am. We left the second of three days to get a full night of peaceful sleep and stayed somewhere else. Not Mahekal’s fault but if we knew about this prior we would have stayed elsewhere
10,0 Erinomainen
Plussat: The property is a beautiful jungly location right on the beach, very very close to 5th Avenue. The rooms are beautiful and nicely spaced apart, so felt private despite it being a resort. The rooms super clean, bed was huge! The staff were all so lovely, welcoming and helpful.
Miinukset: Can’t find anything bad to say!
7,9 Hyvä
Plussat: Breakfast was great - good healthy options, service excellent. Staff really helpful and friendly. Close to the center for really good restaurants in the evening - recommend PRIMO great food
Miinukset: Bathroom is a little dated - could do with a upgrade e.g. tiles on floor No fridge in the room to keep water cold
9,0 Erinomainen
Plussat: They have 3 different pools- one with a pool bar, one more calm and relax and the last but not least- the sea view pool where we've spent most of our time. The restaurant is really good and the staff is super friendly. The resort located literally on the beach and it has a feeling like you are in the forest and with the combination of the sea, it is absolutely phenomenal. Highly recommended if you look for a quiet place in Playa where you can relax and enjoy the day and on the other hand to be close to the center for the night.
Miinukset: The beach is not so beautiful, the water not clear and in addition you don't have a private beach so it can be overcrowded sometimes. The second thing is that the room has a kind of unpleasant smell due to the fact that the roof made of wood.
3,0 Keskinkertainen
Plussat: Most of the staff were really nice, grounds were well kept and clean
Miinukset: Really horrible experience with someone at the front desk who seemed to be trying to impress her co workers with how outlandishly rude and disrespectful she could be. Ruined my stay.
6,0 Hyvä
Plussat: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!
Miinukset: The beaches are not swimmable because of the seaweed that is on all the beaches. There should at least be coffee makers in the rooms. There is free coffee on the beach side of Fuegos, but the receptionist said I had to go to the restaurant for coffee??
10,0 Erinomainen
Plussat: The service and atmosphere were impeccable
Miinukset:
10,0 Erinomainen
Plussat: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Miinukset:
8,0 Erinomainen
Plussat: Location. Bungalows right in front, or near, the beach. Walking distance to Quinta Avenida which is where everything is at. Easy to move around.
Miinukset: We got to the hotel thinking it was an all-inclusive resort, since we chose the option in the filter for all inclusive hotels to appear.We were surprised when we got there and they told us that we did not even have breakfast included.Hotel has no parking.
10,0 Erinomainen
Plussat: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Miinukset: In room refrigerators would be nice to have.
9,6 Erinomainen
Plussat: The staff was wonderful, kind and helpful. The location was very easy to get to via the Colectivo from Cancún which is a huge plus. Your worries and cares will melt away as soon as you step foot onto the property. The poolside bar is a great place to hangout and being served drinks on the beach is never a bad thing. Loved this place.
Miinukset:
3,0 Keskinkertainen
Plussat: Beautiful and clean
Miinukset: I have been to this hotel recently and I will give 2 stars only because the hotel is very beautiful but the people work at the reception are not flexible and they are kind of rude except one that I met my last day unfortunately.
Mahekal Beach Front Resort & Spa sijaitsee keskustassa, ja Mamita's Beach Club sijaitsee muutaman askeleen päässä ja Quinta-puistokatu sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 3 037 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
9,0
Plussat: Great location. It is in a gated community so I felt very safe walking around the neighborhood. There are a lot of scheduled events at the hotel, plus the hotel is very close to downtown (20-min walk) and close to Tulum, plenty of centones, Akumal, etc.
Erinomainen
9,2
Plussat: Nice staff ( Mr Lopez frm dinner service), clean, decent breakfast, close to the city. Stayed there for 4 nights but unfortunately did not make it to the evening shows which they have every night. Had dinner in the buffet once which was decent and tried once the special alacarte dinner- mexican ( didn’t unfortunately enjoy). The breakfast buffet is good and plenty of options. All in all a good experience as they made a nice surprise for our anniversary.
Hyvä
7,1
Plussat: People is very friendly
OK
5,0
Plussat: The location was beautiful. Staff was very friendly.
Erinomainen
8,3
Plussat: Friendly staff
OK
5,8
Plussat: If you like all inclusive resorts with mass tourism it’s oke to stay here. The access on the beach is easy and the hotel has a lot of sunbeds.
Hyvä
7,1
Plussat: Personnel was very friendly. Food was okay. The reservation-only a la carte restaurants were nice and tasty. Great beach, seaweed gets cleaned every morning.
OK
5,8
Plussat: Clean rooms, towels provided at the pool.
Hyvä
7,5
Plussat: Best Mariachis ever !! Excellent staff and service
Erinomainen
9,0
Plussat: Staff and activities
Erinomainen
10,0
Plussat: I loved everything! Didn't want to leave!
Erinomainen
10,0
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 3 037 arvosteluun
Aamiainen
9,1
Sijainti
8,8
Palvelu
8,5
Huone
6,9
Vastinetta rahalle
5,5
Mukavuus
5,3
Internet
3,5
Hyvinvointialue
2,2
Aamiainen
9,3
Sijainti
8,6
Palvelu
8,1
Puhtaus
7,8
Juomat
7,2
Huone
6,9
Vastinetta rahalle
5,6
Mukavuus
5,5
Internet
2,3
Hyvinvointialue
2,1
Sijainti
9,0
Palvelut
8,7
Palvelu
7,6
Huone
5,8
Vastinetta rahalle
5,5
Mukavuus
4,8
Internet
2,1
9,0 Erinomainen
Plussat: Great location. It is in a gated community so I felt very safe walking around the neighborhood. There are a lot of scheduled events at the hotel, plus the hotel is very close to downtown (20-min walk) and close to Tulum, plenty of centones, Akumal, etc.
Miinukset: I was a little disappointed that this hotel did not have a fitness center, however since the neighborhood is gated, I felt very safe jogging alone in the morning.
9,2 Erinomainen
Plussat: Nice staff ( Mr Lopez frm dinner service), clean, decent breakfast, close to the city. Stayed there for 4 nights but unfortunately did not make it to the evening shows which they have every night. Had dinner in the buffet once which was decent and tried once the special alacarte dinner- mexican ( didn’t unfortunately enjoy). The breakfast buffet is good and plenty of options. All in all a good experience as they made a nice surprise for our anniversary.
Miinukset: A/ c was playing up quite a bit, drinks by the poolbar ( but i guess you cannot expect too mch more for the price you are pay so its ok). No information given during check in on whats where etc hence make sure to inquire in order not to miss out
7,1 Hyvä
Plussat: People is very friendly
Miinukset: To many mosquitoes.
5,0 OK
Plussat: The location was beautiful. Staff was very friendly.
Miinukset: The room had a difficult time maintaining a constant temperature. The all inclusive food was the same stuff everyday, even though they would say it had a special theme. My son got sick and threw up, we where then charged $40 for special cleaning!!
8,3 Erinomainen
Plussat: Friendly staff
Miinukset: Check-in was horrible ! I had to wait ~45 minutes for my turn to check in !! If you arrive after 12 hours flight and still need to wait for your turn because there are only 2 employees working you would as well be annoyed. And to help things out, the lobby has no air conditioning and is very hot and humid. My girlfriend got seriously beaten by mosquitos (what a way to start a holiday there
5,8 OK
Plussat: If you like all inclusive resorts with mass tourism it’s oke to stay here. The access on the beach is easy and the hotel has a lot of sunbeds.
Miinukset: The food is really average compared with the rest of Mexico. Very American minded (there is a lot of fast food). The beds are very hard en the rooms are not special. Just ok for the last night before flying home..
7,1 Hyvä
Plussat: Personnel was very friendly. Food was okay. The reservation-only a la carte restaurants were nice and tasty. Great beach, seaweed gets cleaned every morning.
Miinukset: AC was not working properly, we were told they would fix it but nothing happened. Room was very humid and smelly. Animation at the pool was loud, but only a few times a day.
5,8 OK
Plussat: Clean rooms, towels provided at the pool.
Miinukset: Not the very best all inclusive hotel! We’ve been ignored by the staff and decided to leave it after check-in.
7,5 Hyvä
Plussat: Best Mariachis ever !! Excellent staff and service
Miinukset: The hotel is crying for an update. The discotec bathrooms were clogged and with a terrible smell of sewer. The room wasn't properly cleaned and the bathtub was clogged. Since we came first last year the hotel quality has deteriorated significantly. The lunch buffet had the very same type food for the four days we were there. Wifi is costly and it should be an standard amenity. The staff is wonderful and really makes the difference.
9,0 Erinomainen
Plussat: Staff and activities
Miinukset: The room is small but we didn't fprnd much time in it. Internet is not included. You just buy it.
10,0 Erinomainen
Plussat: I loved everything! Didn't want to leave!
Miinukset:
10,0 Erinomainen
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Miinukset: I cannot think of anything not to like
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 607 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 2 798 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
5,4
Plussat: The grounds were beautiful. Nice beach with enough chairs for everyone. The staff was nice. Pool was clean. Good entertainment for the kids.
Erinomainen
10,0
Plussat: Great location.. amazing friendly staff... super clean and fantastic food and drinks... will definitely return to viva Azteca
Erinomainen
10,0
Plussat: Lots of food options. Excellent care by staff.
Erinomainen
9,2
Plussat: Directly at the beach with lots of beach chairs. Very clean everywhere, big room with perfect facilities. Close to the city center as well (30 min walk).
Erinomainen
9,6
Plussat: Food was excellent. Staff very friendly
Erinomainen
9,0
Plussat: We really enjoyed our stay at this resort, but the main thing we enjoyed is we were able to walk to the sister resort. We had double the restaurants to try and double the fun activities to participate in. We paid for one resort and got to enjoy two.
Erinomainen
9,6
Plussat: Everything was nice but very hot weather not enough breeze but not their fault. Nice snack bar and some off the al la carte were excellent some not so much. Had to pay for taxi service everytime I would go to the Viva Wyndham Maya for the al la carte restaurant a bit pricey. But overall nice have allergies to the Mexico will not be able to go there not sure if its just Mexico if I try other locations in the Caribbean will see if I get the same reaction not sure if it was the seaweed that was swept on the shore and in the ocean.
Erinomainen
9,0
Plussat: Great hotel with friendly staff. Nice location in Playacar. Rooms are basic but most of our time was not in the rooms. Entertainment folks were fun.
OK
4,0
Plussat: No dicen los horarios de desayuno , y te quitan la comida si el restaurante cierra , no importa si estas adentro
Hyvä
6,3
Erinomainen
9,6
Plussat: Very clean establishment and employees very attentive to your needs.
OK
5,0
Plussat: The location
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 2 798 arvosteluun
Palvelu
9,0
Sijainti
9,0
Hyvinvointialue
8,5
Puhtaus
8,5
Aamiainen
7,8
Ruoka
7,8
Huone
6,6
Internet
6,6
Sijainti
9,1
Palvelu
9,0
Ruoka
8,8
Hyvinvointialue
8,6
Aamiainen
8,2
Puhtaus
8,2
Huone
7,3
Internet
5,3
Sijainti
8,9
Ranta
8,8
Palvelu
8,8
Puhtaus
8,5
Ruoka
7,2
Huone
6,3
Ranta
9,2
Palvelu
9,0
Ruoka
7,6
Huone
6,3
Mukavuus
6,1
5,4 OK
Plussat: The grounds were beautiful. Nice beach with enough chairs for everyone. The staff was nice. Pool was clean. Good entertainment for the kids.
Miinukset: There were NO ELEVATORS in any of the buildings. I asked to be relocated from the third floor to the ground floor. There was no way I will be able to walk a ramp every single day back-and-forth. I can’t imagine putting an elderly person through that torture. The rooms need to be upgraded. The bed was hard to sleep on; bedding was very uncomfortable. The buffet food was horrible!! I had to eat french fries and nachos from the grill for the first two days because that is all I was able to stand. We finally decided to make reservations at The Asian and Italian restaurant and the food was good. Not sure why they can’t make the same quality food for the buffet. There’s no room service, no swim up bar, no beach or poolside service.... all The amenities I look for when I vacation. I only blame myself for not fully reading more of the reviews and not reviewing all the amenities of this resort. For whatever reason, we were not able to receive wash cloths for the first two days as well. We had to use hand towels to shower with! Very uncomfortable. Sometimes getting a good deal does not make for a better vacation.
10,0 Erinomainen
Plussat: Great location.. amazing friendly staff... super clean and fantastic food and drinks... will definitely return to viva Azteca
Miinukset: No downside.. we had a great holiday
10,0 Erinomainen
Plussat: Lots of food options. Excellent care by staff.
Miinukset: Wifi, almost non existent. Spotty.
9,2 Erinomainen
Plussat: Directly at the beach with lots of beach chairs. Very clean everywhere, big room with perfect facilities. Close to the city center as well (30 min walk).
Miinukset: Location is on a sort of a compound. We came by car, pretty hard to find.
9,6 Erinomainen
Plussat: Food was excellent. Staff very friendly
Miinukset:
9,0 Erinomainen
Plussat: We really enjoyed our stay at this resort, but the main thing we enjoyed is we were able to walk to the sister resort. We had double the restaurants to try and double the fun activities to participate in. We paid for one resort and got to enjoy two.
Miinukset: Our stay was great, but there was one thing that threw us off and that was they didn't have wash clothes. I wish this was something we knew a head of time because we would have brought our own. We had to use towels to wash our face and bodies.
9,6 Erinomainen
Plussat: Everything was nice but very hot weather not enough breeze but not their fault. Nice snack bar and some off the al la carte were excellent some not so much. Had to pay for taxi service everytime I would go to the Viva Wyndham Maya for the al la carte restaurant a bit pricey. But overall nice have allergies to the Mexico will not be able to go there not sure if its just Mexico if I try other locations in the Caribbean will see if I get the same reaction not sure if it was the seaweed that was swept on the shore and in the ocean.
Miinukset:
9,0 Erinomainen
Plussat: Great hotel with friendly staff. Nice location in Playacar. Rooms are basic but most of our time was not in the rooms. Entertainment folks were fun.
Miinukset: Only allowed 2 fine dinning reservations for a 6 night stay, that is pretty shabby. Concierge required to sell timeshares pretty hard which torches some of the experience.
4,0 OK
Plussat: No dicen los horarios de desayuno , y te quitan la comida si el restaurante cierra , no importa si estas adentro
Miinukset: Los gerentes deben dar el ejemplo , para que el servicio mejore.
6,3 Hyvä
Plussat:
Miinukset: Food wasn’t great and rooms are old. Pool closes early and is always warm.
9,6 Erinomainen
Plussat: Very clean establishment and employees very attentive to your needs.
Miinukset:
5,0 OK
Plussat: The location
Miinukset: The food was basically the same every day, and marginal at best. The beach area was never cleaned at night, and there were cups near chairs from the night before. The rooms needed maintenance, especially the bathroom. The beach bathroom was dirty.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 607 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
-230022.jpg?width=66&height=66&crop=true)
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Kokonaisarvosana 8,5 Erinomainen
Perustuu 2 880 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
4,0
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Erinomainen
9,2
Plussat: Very nice hotel itself! Outstanding tropical feeling and good rooms.
Erinomainen
10,0
Plussat: The workers were SO nice and helpful and the grounds are immaculate, clean, and gorgeous
Hyvä
7,4
Plussat: Great location, Attentive staff and Cold AC.
Keskinkertainen
2,2
Plussat: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Erinomainen
10,0
Plussat: The facilities are awesome!! Great pool, bar, buffet and beach front.
Erinomainen
9,3
Plussat: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Erinomainen
8,3
Plussat: The location of the hotel is great, close to Playa del Carmen (5 min with bike) and directly on the beach. We upgraded the room when we checked in. Our stay was comfortable, the personnel is doing their best to please the guests. They are kind and chatty. Our room was big, cleaned every day. Still after some heavy rains it started leaking from the roof in both bathrooms. The food is good. There are two a la carte restaurants and a buffet. We never had any negative experience. Plenty of food and it was tasty. The all inclusive option is great, good beverages and good snacks. If you are not a 5 star hotel person, the hotel will perfectly cater every need you may have. For us it was a fine experience. And definitely a place to return to someday in the future. I do not have any negative remarks.
Erinomainen
10,0
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Erinomainen
8,5
Plussat: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Erinomainen
8,8
Plussat: The property was well maintained and always able to get a beach chair. The beach was wonderful and the staff were great.
Hyvä
7,0
Plussat: Cleanliness, helpful an friendly staff, great beach and location
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Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 2 880 arvosteluun
Sijainti
8,9
Aamiainen
8,6
Ranta
8,6
Palvelu
7,6
Juomat
6,4
Huone
6,1
Ruoka
5,8
Vastinetta rahalle
5,7
Internet
3,0
Ranta
8,7
Sijainti
8,7
Aamiainen
8,4
Palvelu
7,7
Huone
6,1
Juomat
6,0
Vastinetta rahalle
5,5
Ruoka
5,0
Internet
2,2
Sijainti
8,5
Ranta
8,4
Palvelu
7,8
Juomat
6,4
Huone
5,7
Ruoka
5,5
Vastinetta rahalle
5,4
Internet
1,5
Sijainti
8,5
Palvelu
7,4
Huone
5,3
Mukavuus
4,9
4,0 OK
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Miinukset: The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!
9,2 Erinomainen
Plussat: Very nice hotel itself! Outstanding tropical feeling and good rooms.
Miinukset: Food wasn’t good at all. Not really bad but definitely not good.
10,0 Erinomainen
Plussat: The workers were SO nice and helpful and the grounds are immaculate, clean, and gorgeous
Miinukset: Everything was fantastic , except for the room pillows. Just bring your own.
7,4 Hyvä
Plussat: Great location, Attentive staff and Cold AC.
Miinukset: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better.
I have to admit I found something I like to eat at every meal and they served steaks after I asked for them.
Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
2,2 Keskinkertainen
Plussat: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Miinukset:
10,0 Erinomainen
Plussat: The facilities are awesome!! Great pool, bar, buffet and beach front.
Miinukset: The rooms look rustic and old. I believe it needs renovation. But the resort’s facilities are maintained and new.
9,3 Erinomainen
Plussat: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.
Miinukset: Menu variety very generic, bad attempt at American dishes. We didn't even understand why. Food quality subpar - fruits weren't sweet, ceviche poorly done. Dinner was OK. Hotel would not allow me (parents staying at hotel) to access property without a playacar membership card (hotel is located on golf course/ in gated community) had the card thanks to my Airbnb host but was not allowed after 6pm to watch sunset with parents to celebrate their anniversary.
8,3 Erinomainen
Plussat: The location of the hotel is great, close to Playa del Carmen (5 min with bike) and directly on the beach. We upgraded the room when we checked in. Our stay was comfortable, the personnel is doing their best to please the guests. They are kind and chatty. Our room was big, cleaned every day. Still after some heavy rains it started leaking from the roof in both bathrooms. The food is good. There are two a la carte restaurants and a buffet. We never had any negative experience. Plenty of food and it was tasty. The all inclusive option is great, good beverages and good snacks. If you are not a 5 star hotel person, the hotel will perfectly cater every need you may have. For us it was a fine experience. And definitely a place to return to someday in the future. I do not have any negative remarks.
Miinukset:
10,0 Erinomainen
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Miinukset: It would of been better if they had an all inclusive plan
8,5 Erinomainen
Plussat: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Miinukset: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!
8,8 Erinomainen
Plussat: The property was well maintained and always able to get a beach chair. The beach was wonderful and the staff were great.
Miinukset: I hate when you arrive to a resort and your checking in and there’s someone there trying to sell you timeshare and can’t no for an answer. The buffet wasn’t the best especially the night buffet. The Italians and Mexican were nice.
7,0 Hyvä
Plussat: Cleanliness, helpful an friendly staff, great beach and location
Miinukset: Techno dance music seemed to be going on the minute you walked out of the room in the morning. Would be more relaxing with something softer or quieter. Construction was also load next door
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 1763 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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-426636.jpg?width=66&height=66&crop=true)
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Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 482 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
5,8
Plussat: It was very clean
Erinomainen
8,8
Plussat: Nice beach Friendly staff
OK
5,8
Plussat: Huone siivous oli hyvä. Henkilökunta ystävällistä. Palveluja löytyy sekä joka ilta esityksiä.
Hyvä
6,0
Plussat: Bartenders and restsurant staff. Fast and efficient
Erinomainen
10,0
Plussat: The location of the hotel, the activities and the amenities were perfect for our family.
Huono
1,0
Plussat: Location
Erinomainen
9,0
Plussat: We love catamaran sailing and playing bocce. The management was very accommodating about room choice and restaurant options, and the animation team was great! We especially liked speaking so many different languages with the other guests.
Erinomainen
10,0
Plussat: The staff was very friendly. Everyone we passed was sure to speak to us. We were right on the beach. The view from our room was amazing. The food was good and it was very relaxing.
Erinomainen
10,0
Plussat: The beach was fantastic, the resort was located within a gated community.
OK
4,0
Plussat: Location
Erinomainen
9,6
Plussat: Food . Space, drink ... no need to queue to long for drink and so nice and clean
Hyvä
7,0
Plussat: MostStaff was very friendly except front desk supervisior.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 482 arvosteluun
Sijainti
8,9
Palvelu
8,2
Aamiainen
7,7
Palvelut
7,7
Ruoka
6,7
Tunnelma
6,2
Huone
5,7
Internet
5,7
Mukavuus
4,1
Sijainti
9,0
Palvelu
8,2
Aamiainen
7,9
Puhtaus
7,8
Huone
6,0
Hyvinvointialue
5,7
Mukavuus
5,0
Tunnelma
4,5
Internet
4,1
Sijainti
9,0
Aamiainen
8,1
Palvelu
8,0
Huone
5,3
Tunnelma
5,1
Internet
4,1
Mukavuus
3,5
Sijainti
8,7
Puhtaus
8,0
Palvelu
7,7
Ruoka
6,6
Huone
5,6
Tunnelma
5,3
Mukavuus
4,2
5,8 OK
Plussat: It was very clean
Miinukset: The rooms are so far from beach, pool and restaurants, the buffet restaurant was in remodeling so they were serving on the snack bar site
8,8 Erinomainen
Plussat: Nice beach Friendly staff
Miinukset: Food and drinks could be better quality
5,8 OK
Plussat: Huone siivous oli hyvä. Henkilökunta ystävällistä. Palveluja löytyy sekä joka ilta esityksiä.
Miinukset: Huone ei vastannut varausta, puutarhanäkymä oli huoltoalue ja huone oli yhden ison sängyn varauksella kaksi vuodetta. Tätä ei saatu pyynnöstä huolimatta vaihdettua. Huoneen kosteusprosentti oli erittäin korkea. Lakanat oli vaihdonkin jälkeen märän tuntuiset. Allasalueen musiikki ei vastaa Karibian rytmejä. Soi kaiken aikaa teineille kohdistettua teknopoppia erittäin kovalla. Tilausravintolat eivät olleet lainkaan tunnelmallisia. Muovituolit ja pelkistetyt sisustukset. Meksikolaisia tunnelmaa ei täältä löydy.
6,0 Hyvä
Plussat: Bartenders and restsurant staff. Fast and efficient
Miinukset: We booked a room with king size bed, garden view and we got two beds with a fence view. It was not negotiable. Frint desk said they were full. They showed us another room but identical with first one. And they charged ud $5 for a lost key card. In 10 years since travelling I have never paid fir a lost key carf
10,0 Erinomainen
Plussat: The location of the hotel, the activities and the amenities were perfect for our family.
Miinukset: Even though the overall experience was excellent, there were a couple of bad things: at night we could hear all the hallway noises and at check-in they did not verbally mentioned to us about the towel policy, so we ended up paying for 2 pool towels.
1,0 Huono
Plussat: Location
Miinukset: Bar food staff people was very rude and angry. Bar is bar not coffee shop
9,0 Erinomainen
Plussat: We love catamaran sailing and playing bocce. The management was very accommodating about room choice and restaurant options, and the animation team was great! We especially liked speaking so many different languages with the other guests.
Miinukset: The dining hall is noisy. Some children used hands instead of tongs to handle food, and my husband got sick with a gastro bug.
10,0 Erinomainen
Plussat: The staff was very friendly. Everyone we passed was sure to speak to us. We were right on the beach. The view from our room was amazing. The food was good and it was very relaxing.
Miinukset: We were on the third floor and there wasn't an elevator.
10,0 Erinomainen
Plussat: The beach was fantastic, the resort was located within a gated community.
Miinukset:
4,0 OK
Plussat: Location
Miinukset:
9,6 Erinomainen
Plussat: Food . Space, drink ... no need to queue to long for drink and so nice and clean
Miinukset: A lots staff cannot speak English.
7,0 Hyvä
Plussat: MostStaff was very friendly except front desk supervisior.
Miinukset: Smoking allowed everywhere, front desk supervisor and restaurant reservation people was very rude
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 1763 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 350 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
7,9
Plussat: Everything was good
Erinomainen
8,3
Plussat: Friendly staff, good breakfast, liked the location as well.
OK
5,0
Plussat: The bed was comfortable and the staff were very accommodating. I took the comforter off the bed (it was quite dirty). I asked for table and chairs for our room and a blanket and the staff brought them right away.
Erinomainen
8,3
Plussat: Large rooms Friendly staff Location was ok
Erinomainen
10,0
Plussat: Very beautiful hacienda, good food,very helpful crew
Hyvä
6,7
Plussat: wonderful garden, clean rooms, nice staff
Hyvä
6,7
Plussat: Price and bed it’s good ... you can ask more. Only one day my wife not well. Ask some drink. Water ? Coffee? Coke any drink we run out the ring around 3 o’clock. She so thirsty but they don’t serve any drink . You got money but you can buy . Suggestion better get one coffee machine or soft drink machine in future for guest. Not help full at all . Anything you need go out with taxi to grab it that they said. Crazy ..... like human being .......... a glass water when someone need it at 3 am that must be mean a lot . Service need improve.
Hyvä
7,9
Plussat: Big rooms Staff
Hyvä
7,1
Plussat: Location
Erinomainen
10,0
Plussat: I was given a golf view room. The hostess was very kind and diligent.
Erinomainen
9,0
Plussat: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Tiedot
Arvostelut
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 350 arvosteluun
Aamiainen
8,8
Palvelu
8,0
Sijainti
6,7
Palvelut
6,0
Huone
6,0
Ruoka
5,1
Uima-allas
3,9
Internet
3,8
Hyvinvointialue
3,6
Ranta
3,5
Puhtaus
2,9
Juomat
1,2
Aamiainen
8,8
Palvelu
8,2
Sijainti
6,6
Ruoka
5,8
Huone
5,7
Palvelut
5,4
Uima-allas
4,3
Aamiainen
8,6
Palvelu
8,0
Mukavuus
7,2
Sijainti
7,1
Palvelut
5,9
Huone
5,0
Uima-allas
3,8
Hyvinvointialue
3,2
7,9 Hyvä
Plussat: Everything was good
Miinukset: Bar and pool closed to early
8,3 Erinomainen
Plussat: Friendly staff, good breakfast, liked the location as well.
Miinukset: Gym was closed during our stay due to reconstruction and the pool barely gets any sunlight.
5,0 OK
Plussat: The bed was comfortable and the staff were very accommodating. I took the comforter off the bed (it was quite dirty). I asked for table and chairs for our room and a blanket and the staff brought them right away.
Miinukset: The website says there is a restaurant but it is only open for breakfast and lunch. We arrived from a long day of travel and there was absolutely no food or drinks available. We had to walk about 5 blocks to a restaurant for dinner. There is a pool bar but it was closed . The breakfast buffet had a lot of Mexican food . They had scrambled eggs but they were lukewarm at best. One morning they had some sausages cut into little pieces. The hotel is located pretty far from everything. You have to take a taxi or walk a long way. Lots of stairs and no elevator. No coffee maker or microwave.
8,3 Erinomainen
Plussat: Large rooms Friendly staff Location was ok
Miinukset: The gym was very old with no a/c There was no bar as detailed although one of the ladies did make us s couple of drinks st lunchtime The pool wasn't clean
10,0 Erinomainen
Plussat: Very beautiful hacienda, good food,very helpful crew
Miinukset:
6,7 Hyvä
Plussat: wonderful garden, clean rooms, nice staff
Miinukset: To access Playacar beach you have to walk about 30 minutes! You can drive there, but parking is not allowed!
6,7 Hyvä
Plussat: Price and bed it’s good ... you can ask more. Only one day my wife not well. Ask some drink. Water ? Coffee? Coke any drink we run out the ring around 3 o’clock. She so thirsty but they don’t serve any drink . You got money but you can buy . Suggestion better get one coffee machine or soft drink machine in future for guest. Not help full at all . Anything you need go out with taxi to grab it that they said. Crazy ..... like human being .......... a glass water when someone need it at 3 am that must be mean a lot . Service need improve.
Miinukset: Facility and service not good at all
7,9 Hyvä
Plussat: Big rooms Staff
Miinukset: The bathroom
7,1 Hyvä
Plussat: Location
Miinukset: Bathroom
10,0 Erinomainen
Plussat: I was given a golf view room. The hostess was very kind and diligent.
Miinukset: In order to access Playa del Carmen, I had to call a taxi willing or unwillingly. The hotel is kind of hidden within the Playacar community.
9,0 Erinomainen
Plussat: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Miinukset: The pool is not the best but it is in accordance to the vibe of the hotel which is more like a hacienda like the name says.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playa del Carmen - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan yöpymiseen - Playa del Carmen. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosittuihin nähtävyyksiin
