Playa del Carmen hotellit lähellä Playa principal de Playa del Carmen
Etsi sadoilta matkailusivustoilta kerralla Playa principal de Playa del Carmen hotelleja - Playa del Carmen
Vertaile vs. KAYAK
Parhaat hotellit - Playa del Carmen lähellä Playa principal de Playa del Carmen
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 266 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
Erinomainen
10,0
Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
OK
5,0
Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Erinomainen
8,8
Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Hyvä
7,5
Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Erinomainen
9,2
Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.
Erinomainen
8,8
Plussat: Food selection good a few more healthy options would be nice.
Erinomainen
10,0
Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Erinomainen
9,7
Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Erinomainen
10,0
Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Hyvä
6,3
Plussat: I liked the beaches.
Tiedot
Arvostelut
Kokonaisarvosana 9,2 Erinomainen
Perustuu 3 266 arvosteluun
Uima-allas
9,1
Palvelu
9,0
Sijainti
9,0
Ruoka
8,2
Internet
8,2
Aamiainen
7,7
Huone
7,1
Uima-allas
9,4
Palvelu
9,4
Sijainti
9,0
Puhtaus
8,5
Huone
7,8
Aamiainen
7,5
Palvelu
9,2
Sijainti
9,2
Ranta
9,0
Uima-allas
8,5
Ruoka
8,4
Puhtaus
8,0
Aamiainen
7,9
Huone
6,6
Uima-allas
9,3
Sijainti
9,2
Ranta
8,9
Palvelu
8,8
Tunnelma
6,7
Huone
6,2
10,0 Erinomainen
Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!
Miinukset:
5,0 OK
Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.
Miinukset: - We didn't have an incredible experience with a couple of staff members who were unhelpful and sometimes downright rude. - The quality of the food was poor and at the best times below average even in the restaurants where we booked dinner. - The quality of the alcohol was poor. - There seemed to be constant exception to the all inclusive stay which were quite restrictive. - The rooms were quite aged and even the bed covers were old and scratchy/itchy.
8,8 Erinomainen
Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.
Miinukset: The buffet for breakfast and lunch was only so so. There is no hair conditioner in the bathrooms. Our room had mosquitos but once reported they fumigated and then no other bug issues inside.
7,5 Hyvä
Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.
Miinukset: The only A/C's areas (outside of some of the a la carte restaurants) were my room and the sports bar next door. Also, the app is useless for making dinner reservations.
9,2 Erinomainen
Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.
Miinukset: The fridge in our room does not work.
8,8 Erinomainen
Plussat: Food selection good a few more healthy options would be nice.
Miinukset: Staff not used to solo female travellers. I was constantly asked where my husband was and they had a problem providing a table in the Restaurant for just one person. No proper policing of use of sunbeds at pool or beach. Towels left out before 7 am.
10,0 Erinomainen
Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.
Miinukset: Nothing I would change
9,7 Erinomainen
Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them.
Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.
Miinukset: A surprise this time was the renovation of one of the buffet restaurants, what was once an intimate rustic buffet is now a separated modern glass and steel food service area with a longer walk to your table. I preferred the rustic design but was told Iberostar plan to remodel the other buffet restaurants with the same bright white modern sterile design.
10,0 Erinomainen
Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!
Miinukset: This did not bother me, but it is not a fancy "luxury" resort, so people with extremely high standards or expensive taste might want to stay elsewhere.
6,3 Hyvä
Plussat: I liked the beaches.
Miinukset: Nice n clean.
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 6 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 617 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
6,0
Plussat: The customer service was very good especially at the bars. Food was very good.
Huono
1,0
Plussat: The landscaping, our housekeeper, and bar staff at the pool.
Erinomainen
8,0
Plussat: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
Erinomainen
10,0
Plussat: The location
Erinomainen
8,2
Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
OK
4,5
Plussat: The resort was very clean, and the drinks were well made.
Hyvä
6,0
Plussat: Being able to go to other Riu Resorts properties in the area
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Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 3 617 arvosteluun
Aamiainen
9,3
Sijainti
8,8
Ruoka
8,5
Palvelu
8,4
Huone
8,1
Tunnelma
8,0
Internet
8,0
Huone
9,2
Ruoka
8,9
Palvelu
8,9
Sijainti
8,7
Internet
6,8
Sijainti
9,0
Puhtaus
8,7
Ruoka
8,5
Palvelu
8,5
Huone
7,5
Tunnelma
7,3
6,0 Hyvä
Plussat: The customer service was very good especially at the bars. Food was very good.
Miinukset: Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
1,0 Huono
Plussat: The landscaping, our housekeeper, and bar staff at the pool.
Miinukset: ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
8,0 Erinomainen
Plussat: The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
Miinukset:
10,0 Erinomainen
Plussat: The location
Miinukset: Need more diverse food in the dinner buffet. They served the same menu every day.
8,2 Erinomainen
Plussat: The rooms were clean and quiet. We were in a room with two full size beds with 2 adults and 2 kids (10 and 11) and the room was enough space. The resort is very large and the staff is friendly - especially if you tip - a bit less so if you do not. Our kids enjoyed the activities at the pool and the shows in the evening.
Miinukset: The front office staff and the bellmen could explain the resort and its amenities a bit more upon check in. You basically need to discover things on your own. The food in the restaurant was average - many things became stale or overcooked when sitting under the heat lamps.
4,5 OK
Plussat: The resort was very clean, and the drinks were well made.
Miinukset: The size of the riu isn't well represented in pictures. This place is massive and crowded. It was a five minute walk to the lobby and a fifteen minute walk to the beach. Unless you get up early and snag a chair at the pool, there won't be any available. The crowds at meals were overwhelming and rude. The single king room was actually two double beds pushed together with scratchy sheets. All in all I was very unimpressed with this resort and will not be returning.
6,0 Hyvä
Plussat: Being able to go to other Riu Resorts properties in the area
Miinukset: The wild animals roaming freely
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 252 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Erinomainen
10,0
Plussat: Great hotel and staff.
Erinomainen
10,0
Plussat: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Erinomainen
10,0
Plussat: The resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
Erinomainen
9,2
Plussat: The pool is amazing, the rooms looks new and are very well equipped. The breakfeat was very good and the staff was friendly
Hyvä
6,3
Plussat: Great location, right at the beach & near the centre. Beautiful swimming pools, great breakfast. Great views.
Huono
1,0
Plussat: location
Erinomainen
9,0
Plussat: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Hyvä
6,0
Plussat: pool area was very nice
Erinomainen
10,0
Plussat: The property itself, the staff, the location!!!
Erinomainen
10,0
Plussat: The hotel is big , the pool view is perfect and they have separated pools for adults Only . The bed was like heaven
Erinomainen
10,0
Plussat: customer service playa del carmen awesome hotel
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 252 arvosteluun
Sijainti
9,2
Tunnelma
9,0
Palvelut
8,8
Aamiainen
8,5
Hyvinvointialue
8,5
Internet
8,5
Palvelu
8,2
Huone
8,2
Uima-allas
8,0
Vastinetta rahalle
4,0
Sijainti
9,1
Tunnelma
8,7
Aamiainen
8,4
Uima-allas
8,2
Palvelu
8,2
Huone
7,3
Puhtaus
7,0
Vastinetta rahalle
4,1
Sijainti
9,1
Tunnelma
8,9
Palvelut
8,7
Aamiainen
8,5
Hyvinvointialue
8,5
Palvelu
8,2
Huone
8,1
Uima-allas
7,8
Ranta
6,5
Vastinetta rahalle
4,4
10,0 Erinomainen
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Miinukset: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
10,0 Erinomainen
Plussat: Great hotel and staff.
Miinukset: The room I purchased is not the room I was given.
10,0 Erinomainen
Plussat: The design of hotel ( perfect size) including the pools view and beach service, quality of food excellent and location great
Miinukset: Not enough night life with music.
10,0 Erinomainen
Plussat: The resort is modern, comfortable and beautiful. The location is perfect and the staff make the stay a dream! The gym is very complete and the breakfast with a view unforgettable. I would highly recommend it for a family stay.
Miinukset:
9,2 Erinomainen
Plussat: The pool is amazing, the rooms looks new and are very well equipped. The breakfeat was very good and the staff was friendly
Miinukset: Some of the rooms have humidity issue. It causes bad smell and wet sheets. We had to switch two rooms because of the humidity.
6,3 Hyvä
Plussat: Great location, right at the beach & near the centre. Beautiful swimming pools, great breakfast. Great views.
Miinukset: For a 5 star hotel it is really loud. Bring earplugs! Not only do you hear noise from bars in the room at night but what bothered me the most was the loud music in the hotel itself. Everywhere, in the elevator, at the pool even at breakfast at 7 am. Where one would appreciate the sound of the waves.
1,0 Huono
Plussat: location
Miinukset: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.
9,0 Erinomainen
Plussat: Proximity to 5ta Ave was definitely a plus. Conviniently located at a walking distance from local shops and restaurants. Staff was friendly and the hotel is well maintained.
Miinukset: Condensation in guest rooms created a minimal odor in the room.
6,0 Hyvä
Plussat: pool area was very nice
Miinukset: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.
10,0 Erinomainen
Plussat: The property itself, the staff, the location!!!
Miinukset: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
10,0 Erinomainen
Plussat: The hotel is big , the pool view is perfect and they have separated pools for adults Only . The bed was like heaven
Miinukset: Don’t have breakfast service
10,0 Erinomainen
Plussat: customer service playa del carmen awesome hotel
Miinukset: N/A
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 620 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort
Erinomainen
10,0
Plussat: We stayed at Royal Hideaway Playacar on our Honeymoon from 30th October for 9 nights and highly recommend this hotel! We booked after reading the great reviews and we cannot agree with them more. It is adults only, all inclusive and there really isn’t anything it does not include. From; room service, breakfast, lunch, pool side service (for drinks and snacks) and dinner, all meals were served A la Carte. There is two breakfast restaurants (the deck manager is extremely attentive and friendly and ensured all our needs were met), one lunch restaurant (plus pool service) and seven different dinner restaurants (which you book through your hotel block concierge)- our favourite restaurant was Palazzo. All the staff throughout the day/evening were extremely attentive, food was always hot and portion sizes were perfect. The rooms at the hotel are large with a super king size bed, a walk in wardrobe and a large shower/bath area. The amenities around the hotel were incredible and are included within the all inclusive. We played tennis and beach volleyball, went kayaking and snorkelling and there are several pools around the hotel. We spent most days by the Infinity pool which has views of the beach (although make sure you get down early for this pool as it can get busy). The entertainment staff deserve an exceptional mention for there great service and for the entertainment they provided us with during our stay. They really made our trip by constantly ensuring that we were having a great time and always involved us in the activities. Special mention must go to: Alfonso and Mercy who lead the beach volleyball and evening entertainment(Halloween and Circus show), Carlos for Aqua Gym and Stretching classes along with Jonathan for Aqua Gym classes also and Coco bingo around the pool! If you are looking for a relaxing getaway in paradise, with everything you could require within an all inclusive, then this is definitely the hotel to book!
Hyvä
6,0
Plussat: The room and onsite Mexican restaurant were good
Erinomainen
10,0
Plussat: Small and very clean and great food and service
Hyvä
7,5
Plussat: Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.
Erinomainen
10,0
Plussat: Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 620 arvosteluun
Sijainti
9,2
Tunnelma
9,1
Ranta
9,1
Palvelu
8,3
Huone
8,1
Ruoka
7,7
Aamiainen
6,4
Hyvinvointialue
6,2
Ranta
9,3
Sijainti
9,3
Juomat
8,7
Palvelu
8,3
Huone
7,9
Ruoka
7,9
Uima-allas
7,2
Aamiainen
6,5
Palvelut
8,6
Puhtaus
8,4
Palvelu
8,2
Ruoka
7,5
Huone
7,0
10,0 Erinomainen
Plussat: Concierge, Michelle was very helpful, service in every restaurant was outstanding aswell as food. Pool service was great. All staff friendly and will go out of their way to help you with a smile. Fun activities and just overall fantastic resort
Miinukset: Unfortunately we arrived during a week that the a la carte breakfast was closed and 1 restaurant closed. But cannot be helped. We paid for a pool view room and the room we got given, couldnt see a single piece of water. The 2nd room after a change, we could see the shallow pools running through the resort but wasnt what we expected when we paid for a pool view.
10,0 Erinomainen
Plussat: We stayed at Royal Hideaway Playacar on our Honeymoon from 30th October for 9 nights and highly recommend this hotel! We booked after reading the great reviews and we cannot agree with them more. It is adults only, all inclusive and there really isn’t anything it does not include. From; room service, breakfast, lunch, pool side service (for drinks and snacks) and dinner, all meals were served A la Carte. There is two breakfast restaurants (the deck manager is extremely attentive and friendly and ensured all our needs were met), one lunch restaurant (plus pool service) and seven different dinner restaurants (which you book through your hotel block concierge)- our favourite restaurant was Palazzo. All the staff throughout the day/evening were extremely attentive, food was always hot and portion sizes were perfect. The rooms at the hotel are large with a super king size bed, a walk in wardrobe and a large shower/bath area. The amenities around the hotel were incredible and are included within the all inclusive. We played tennis and beach volleyball, went kayaking and snorkelling and there are several pools around the hotel. We spent most days by the Infinity pool which has views of the beach (although make sure you get down early for this pool as it can get busy). The entertainment staff deserve an exceptional mention for there great service and for the entertainment they provided us with during our stay. They really made our trip by constantly ensuring that we were having a great time and always involved us in the activities. Special mention must go to: Alfonso and Mercy who lead the beach volleyball and evening entertainment(Halloween and Circus show), Carlos for Aqua Gym and Stretching classes along with Jonathan for Aqua Gym classes also and Coco bingo around the pool! If you are looking for a relaxing getaway in paradise, with everything you could require within an all inclusive, then this is definitely the hotel to book!
Miinukset:
6,0 Hyvä
Plussat: The room and onsite Mexican restaurant were good
Miinukset: Other food options were disappointing. Advertised as an all inclusive resort however was not.
10,0 Erinomainen
Plussat: Small and very clean and great food and service
Miinukset:
7,5 Hyvä
Plussat: Staff was great except the front desk. They were not helpful when I tried to ask the about wedding planning.
Miinukset: The food was not very good except the restaurant Spices. All restaurants were booked when we arrived for every night we were going to be there. We had to take 9:30pm reservations or 5:30pm time slots.
10,0 Erinomainen
Plussat: Fantastic location, fantastic service. Five wonderful restaurants and would highly recommend this hotel.
Miinukset:
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Kokonaisarvosana 9,0 Erinomainen
Perustuu 891 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Food was great. Amazing customer service. Great staff that were friendly and helpful.
Erinomainen
10,0
Plussat: Location,rooftop ,view,staff comfortable beds
Erinomainen
8,5
Erinomainen
10,0
Plussat: EVERYTHING!!!! Wish I could say more, but that sums it up!! Do yourself a favor and stay here!
Tiedot
Arvostelut
Kokonaisarvosana 9,0 Erinomainen
Perustuu 891 arvosteluun
Ruoka
9,0
Tunnelma
8,9
Sijainti
8,9
Palvelut
8,8
Uima-allas
8,7
Palvelu
8,5
Huone
8,3
Mukavuus
5,4
Vastinetta rahalle
4,8
Aamiainen
4,6
Sijainti
9,0
Palvelu
8,6
Tunnelma
8,6
Huone
7,8
Mukavuus
5,3
Uima-allas
8,9
Sijainti
8,6
Palvelu
8,5
10,0 Erinomainen
Plussat: Everything
Miinukset:
10,0 Erinomainen
Plussat: Everything
Miinukset: Nothing
10,0 Erinomainen
Plussat: Food was great. Amazing customer service. Great staff that were friendly and helpful.
Miinukset: Nothing to not like. Everything was great
10,0 Erinomainen
Plussat: Location,rooftop ,view,staff comfortable beds
Miinukset: If you aren’t intimate with your roommate it’s a little weird bathrooms aren’t very private, bathrooms were completely see thru from bed In room I was in toilet and shower .Guest that don’t stay there cost to visit.
8,5 Erinomainen
Plussat:
Miinukset: Breakfast included is only continental breakfast. It should include full breakfast.
Valet parking takes too much time to bring the car.
10,0 Erinomainen
Plussat: EVERYTHING!!!! Wish I could say more, but that sums it up!! Do yourself a favor and stay here!
Miinukset: NOTHING!
Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Mahekal Beach Front Resort & Spa sijaitsee keskustassa, ja Mamita's Beach Club sijaitsee muutaman askeleen päässä ja Quinta-puistokatu sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Kokonaisarvosana 8,9 Erinomainen
Perustuu 3 226 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
Erinomainen
10,0
Plussat: The property is a beautiful jungly location right on the beach, very very close to 5th Avenue. The rooms are beautiful and nicely spaced apart, so felt private despite it being a resort. The rooms super clean, bed was huge! The staff were all so lovely, welcoming and helpful.
Hyvä
7,9
Plussat: Breakfast was great - good healthy options, service excellent. Staff really helpful and friendly. Close to the center for really good restaurants in the evening - recommend PRIMO great food
Erinomainen
9,0
Plussat: They have 3 different pools- one with a pool bar, one more calm and relax and the last but not least- the sea view pool where we've spent most of our time. The restaurant is really good and the staff is super friendly. The resort located literally on the beach and it has a feeling like you are in the forest and with the combination of the sea, it is absolutely phenomenal. Highly recommended if you look for a quiet place in Playa where you can relax and enjoy the day and on the other hand to be close to the center for the night.
Keskinkertainen
3,0
Plussat: Most of the staff were really nice, grounds were well kept and clean
Hyvä
6,0
Plussat: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!
Erinomainen
10,0
Plussat: The service and atmosphere were impeccable
Erinomainen
10,0
Plussat: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Erinomainen
8,0
Plussat: Location. Bungalows right in front, or near, the beach. Walking distance to Quinta Avenida which is where everything is at. Easy to move around.
Erinomainen
10,0
Plussat: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Hyvä
7,9
Keskinkertainen
2,5
Erinomainen
9,6
Plussat: The staff was wonderful, kind and helpful. The location was very easy to get to via the Colectivo from Cancún which is a huge plus. Your worries and cares will melt away as soon as you step foot onto the property. The poolside bar is a great place to hangout and being served drinks on the beach is never a bad thing. Loved this place.
Tiedot
Arvostelut
Kokonaisarvosana 8,9 Erinomainen
Perustuu 3 226 arvosteluun
Sijainti
9,2
Palvelut
9,0
Palvelu
8,9
Aamiainen
8,6
Ruoka
8,4
Internet
8,3
Tunnelma
8,2
Ranta
7,3
Huone
6,8
Sijainti
9,5
Palvelu
9,2
Palvelut
9,1
Aamiainen
8,4
Ruoka
8,4
Uima-allas
8,3
Ranta
7,5
Huone
6,8
Palvelu
9,0
Aamiainen
8,9
Palvelut
8,9
Ruoka
8,8
Sijainti
8,8
Huone
5,8
Palvelu
9,2
Sijainti
9,1
Ruoka
8,7
Tunnelma
7,9
Huone
6,4
10,0 Erinomainen
Plussat: The property is a beautiful jungly location right on the beach, very very close to 5th Avenue. The rooms are beautiful and nicely spaced apart, so felt private despite it being a resort. The rooms super clean, bed was huge! The staff were all so lovely, welcoming and helpful.
Miinukset: Can’t find anything bad to say!
7,9 Hyvä
Plussat: Breakfast was great - good healthy options, service excellent. Staff really helpful and friendly. Close to the center for really good restaurants in the evening - recommend PRIMO great food
Miinukset: Bathroom is a little dated - could do with a upgrade e.g. tiles on floor No fridge in the room to keep water cold
9,0 Erinomainen
Plussat: They have 3 different pools- one with a pool bar, one more calm and relax and the last but not least- the sea view pool where we've spent most of our time. The restaurant is really good and the staff is super friendly. The resort located literally on the beach and it has a feeling like you are in the forest and with the combination of the sea, it is absolutely phenomenal. Highly recommended if you look for a quiet place in Playa where you can relax and enjoy the day and on the other hand to be close to the center for the night.
Miinukset: The beach is not so beautiful, the water not clear and in addition you don't have a private beach so it can be overcrowded sometimes. The second thing is that the room has a kind of unpleasant smell due to the fact that the roof made of wood.
3,0 Keskinkertainen
Plussat: Most of the staff were really nice, grounds were well kept and clean
Miinukset: Really horrible experience with someone at the front desk who seemed to be trying to impress her co workers with how outlandishly rude and disrespectful she could be. Ruined my stay.
6,0 Hyvä
Plussat: It was close enough to shopping and restaurants yet the tranquility and lush gardens all around the resort and our palapa villa provided such tranquility. It was absolute paradise. the pools are amazing. Both restaurants Great too!
Miinukset: The beaches are not swimmable because of the seaweed that is on all the beaches. There should at least be coffee makers in the rooms. There is free coffee on the beach side of Fuegos, but the receptionist said I had to go to the restaurant for coffee??
10,0 Erinomainen
Plussat: The service and atmosphere were impeccable
Miinukset:
10,0 Erinomainen
Plussat: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Miinukset:
8,0 Erinomainen
Plussat: Location. Bungalows right in front, or near, the beach. Walking distance to Quinta Avenida which is where everything is at. Easy to move around.
Miinukset: We got to the hotel thinking it was an all-inclusive resort, since we chose the option in the filter for all inclusive hotels to appear.We were surprised when we got there and they told us that we did not even have breakfast included.Hotel has no parking.
10,0 Erinomainen
Plussat: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Miinukset: In room refrigerators would be nice to have.
7,9 Hyvä
Plussat:
Miinukset: A TV was missing in our room.
2,5 Keskinkertainen
Plussat:
Miinukset: We had bed bugs in our room. The management replied to my complaint saying thay they couldn’t find anything in my room. I have pictures with hundreds of bites on my body. Mahekal is disgusting.
9,6 Erinomainen
Plussat: The staff was wonderful, kind and helpful. The location was very easy to get to via the Colectivo from Cancún which is a huge plus. Your worries and cares will melt away as soon as you step foot onto the property. The poolside bar is a great place to hangout and being served drinks on the beach is never a bad thing. Loved this place.
Miinukset:
Mahekal Beach Front Resort & Spa sijaitsee keskustassa, ja Mamita's Beach Club sijaitsee muutaman askeleen päässä ja Quinta-puistokatu sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa liikeasiakkailleen 3 kokoushuonetta. Hyödynnä lentokenttäkuljetukset (saatavilla ympäri vuorokauden).
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 3 037 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
9,0
Plussat: Great location. It is in a gated community so I felt very safe walking around the neighborhood. There are a lot of scheduled events at the hotel, plus the hotel is very close to downtown (20-min walk) and close to Tulum, plenty of centones, Akumal, etc.
Erinomainen
9,2
Plussat: Nice staff ( Mr Lopez frm dinner service), clean, decent breakfast, close to the city. Stayed there for 4 nights but unfortunately did not make it to the evening shows which they have every night. Had dinner in the buffet once which was decent and tried once the special alacarte dinner- mexican ( didn’t unfortunately enjoy). The breakfast buffet is good and plenty of options. All in all a good experience as they made a nice surprise for our anniversary.
Huono
1,0
Plussat: To be honest, I really have nothing that was best about this hotel.
Hyvä
7,1
Plussat: People is very friendly
OK
5,0
Plussat: The location was beautiful. Staff was very friendly.
Erinomainen
8,3
Plussat: Friendly staff
OK
5,8
Plussat: If you like all inclusive resorts with mass tourism it’s oke to stay here. The access on the beach is easy and the hotel has a lot of sunbeds.
Hyvä
7,1
Plussat: Personnel was very friendly. Food was okay. The reservation-only a la carte restaurants were nice and tasty. Great beach, seaweed gets cleaned every morning.
Hyvä
7,5
Plussat: Best Mariachis ever !! Excellent staff and service
Erinomainen
9,0
Plussat: Staff and activities
Erinomainen
10,0
Plussat: I loved everything! Didn't want to leave!
Erinomainen
10,0
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 3 037 arvosteluun
Aamiainen
9,1
Sijainti
8,8
Palvelu
8,5
Huone
6,9
Vastinetta rahalle
5,5
Mukavuus
5,3
Internet
3,5
Hyvinvointialue
2,2
Aamiainen
9,3
Sijainti
8,6
Palvelu
8,1
Puhtaus
7,8
Juomat
7,2
Huone
6,9
Vastinetta rahalle
5,6
Mukavuus
5,5
Internet
2,3
Hyvinvointialue
2,1
Sijainti
9,0
Palvelut
8,7
Palvelu
7,6
Huone
5,8
Vastinetta rahalle
5,5
Mukavuus
4,8
Internet
2,1
9,0 Erinomainen
Plussat: Great location. It is in a gated community so I felt very safe walking around the neighborhood. There are a lot of scheduled events at the hotel, plus the hotel is very close to downtown (20-min walk) and close to Tulum, plenty of centones, Akumal, etc.
Miinukset: I was a little disappointed that this hotel did not have a fitness center, however since the neighborhood is gated, I felt very safe jogging alone in the morning.
9,2 Erinomainen
Plussat: Nice staff ( Mr Lopez frm dinner service), clean, decent breakfast, close to the city. Stayed there for 4 nights but unfortunately did not make it to the evening shows which they have every night. Had dinner in the buffet once which was decent and tried once the special alacarte dinner- mexican ( didn’t unfortunately enjoy). The breakfast buffet is good and plenty of options. All in all a good experience as they made a nice surprise for our anniversary.
Miinukset: A/ c was playing up quite a bit, drinks by the poolbar ( but i guess you cannot expect too mch more for the price you are pay so its ok). No information given during check in on whats where etc hence make sure to inquire in order not to miss out
1,0 Huono
Plussat: To be honest, I really have nothing that was best about this hotel.
Miinukset: The rooms were not ready till 3pm to check into. It even when we were told 3pm we had to wait 10 mins more to confirm whether or not it was clean. For it being our first experience of an all inclusive hotel, it surely was not up to par with most places.
7,1 Hyvä
Plussat: People is very friendly
Miinukset: To many mosquitoes.
5,0 OK
Plussat: The location was beautiful. Staff was very friendly.
Miinukset: The room had a difficult time maintaining a constant temperature. The all inclusive food was the same stuff everyday, even though they would say it had a special theme. My son got sick and threw up, we where then charged $40 for special cleaning!!
8,3 Erinomainen
Plussat: Friendly staff
Miinukset: Check-in was horrible ! I had to wait ~45 minutes for my turn to check in !! If you arrive after 12 hours flight and still need to wait for your turn because there are only 2 employees working you would as well be annoyed. And to help things out, the lobby has no air conditioning and is very hot and humid. My girlfriend got seriously beaten by mosquitos (what a way to start a holiday there
5,8 OK
Plussat: If you like all inclusive resorts with mass tourism it’s oke to stay here. The access on the beach is easy and the hotel has a lot of sunbeds.
Miinukset: The food is really average compared with the rest of Mexico. Very American minded (there is a lot of fast food). The beds are very hard en the rooms are not special. Just ok for the last night before flying home..
7,1 Hyvä
Plussat: Personnel was very friendly. Food was okay. The reservation-only a la carte restaurants were nice and tasty. Great beach, seaweed gets cleaned every morning.
Miinukset: AC was not working properly, we were told they would fix it but nothing happened. Room was very humid and smelly. Animation at the pool was loud, but only a few times a day.
7,5 Hyvä
Plussat: Best Mariachis ever !! Excellent staff and service
Miinukset: The hotel is crying for an update. The discotec bathrooms were clogged and with a terrible smell of sewer. The room wasn't properly cleaned and the bathtub was clogged. Since we came first last year the hotel quality has deteriorated significantly. The lunch buffet had the very same type food for the four days we were there. Wifi is costly and it should be an standard amenity. The staff is wonderful and really makes the difference.
9,0 Erinomainen
Plussat: Staff and activities
Miinukset: The room is small but we didn't fprnd much time in it. Internet is not included. You just buy it.
10,0 Erinomainen
Plussat: I loved everything! Didn't want to leave!
Miinukset:
10,0 Erinomainen
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Miinukset: I cannot think of anything not to like
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 607 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,7 Erinomainen
Perustuu 2 798 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
5,4
Plussat: The grounds were beautiful. Nice beach with enough chairs for everyone. The staff was nice. Pool was clean. Good entertainment for the kids.
Erinomainen
10,0
Plussat: Great location.. amazing friendly staff... super clean and fantastic food and drinks... will definitely return to viva Azteca
Erinomainen
10,0
Plussat: Lots of food options. Excellent care by staff.
Erinomainen
9,2
Plussat: Directly at the beach with lots of beach chairs. Very clean everywhere, big room with perfect facilities. Close to the city center as well (30 min walk).
Erinomainen
9,6
Plussat: Food was excellent. Staff very friendly
Erinomainen
9,0
Plussat: We really enjoyed our stay at this resort, but the main thing we enjoyed is we were able to walk to the sister resort. We had double the restaurants to try and double the fun activities to participate in. We paid for one resort and got to enjoy two.
Erinomainen
9,6
Plussat: Everything was nice but very hot weather not enough breeze but not their fault. Nice snack bar and some off the al la carte were excellent some not so much. Had to pay for taxi service everytime I would go to the Viva Wyndham Maya for the al la carte restaurant a bit pricey. But overall nice have allergies to the Mexico will not be able to go there not sure if its just Mexico if I try other locations in the Caribbean will see if I get the same reaction not sure if it was the seaweed that was swept on the shore and in the ocean.
Erinomainen
9,0
Plussat: Great hotel with friendly staff. Nice location in Playacar. Rooms are basic but most of our time was not in the rooms. Entertainment folks were fun.
OK
4,0
Plussat: No dicen los horarios de desayuno , y te quitan la comida si el restaurante cierra , no importa si estas adentro
Hyvä
6,3
Erinomainen
9,6
Plussat: Very clean establishment and employees very attentive to your needs.
OK
5,0
Plussat: The location
Tiedot
Arvostelut
Kokonaisarvosana 8,7 Erinomainen
Perustuu 2 798 arvosteluun
Palvelu
9,0
Sijainti
9,0
Hyvinvointialue
8,5
Puhtaus
8,5
Aamiainen
7,8
Ruoka
7,8
Huone
6,6
Internet
6,6
Sijainti
9,1
Palvelu
9,0
Ruoka
8,8
Hyvinvointialue
8,6
Aamiainen
8,2
Puhtaus
8,2
Huone
7,3
Internet
5,3
Sijainti
8,9
Ranta
8,8
Palvelu
8,8
Puhtaus
8,5
Ruoka
7,2
Huone
6,3
Ranta
9,2
Palvelu
9,0
Ruoka
7,6
Huone
6,3
Mukavuus
6,1
5,4 OK
Plussat: The grounds were beautiful. Nice beach with enough chairs for everyone. The staff was nice. Pool was clean. Good entertainment for the kids.
Miinukset: There were NO ELEVATORS in any of the buildings. I asked to be relocated from the third floor to the ground floor. There was no way I will be able to walk a ramp every single day back-and-forth. I can’t imagine putting an elderly person through that torture. The rooms need to be upgraded. The bed was hard to sleep on; bedding was very uncomfortable. The buffet food was horrible!! I had to eat french fries and nachos from the grill for the first two days because that is all I was able to stand. We finally decided to make reservations at The Asian and Italian restaurant and the food was good. Not sure why they can’t make the same quality food for the buffet. There’s no room service, no swim up bar, no beach or poolside service.... all The amenities I look for when I vacation. I only blame myself for not fully reading more of the reviews and not reviewing all the amenities of this resort. For whatever reason, we were not able to receive wash cloths for the first two days as well. We had to use hand towels to shower with! Very uncomfortable. Sometimes getting a good deal does not make for a better vacation.
10,0 Erinomainen
Plussat: Great location.. amazing friendly staff... super clean and fantastic food and drinks... will definitely return to viva Azteca
Miinukset: No downside.. we had a great holiday
10,0 Erinomainen
Plussat: Lots of food options. Excellent care by staff.
Miinukset: Wifi, almost non existent. Spotty.
9,2 Erinomainen
Plussat: Directly at the beach with lots of beach chairs. Very clean everywhere, big room with perfect facilities. Close to the city center as well (30 min walk).
Miinukset: Location is on a sort of a compound. We came by car, pretty hard to find.
9,6 Erinomainen
Plussat: Food was excellent. Staff very friendly
Miinukset:
9,0 Erinomainen
Plussat: We really enjoyed our stay at this resort, but the main thing we enjoyed is we were able to walk to the sister resort. We had double the restaurants to try and double the fun activities to participate in. We paid for one resort and got to enjoy two.
Miinukset: Our stay was great, but there was one thing that threw us off and that was they didn't have wash clothes. I wish this was something we knew a head of time because we would have brought our own. We had to use towels to wash our face and bodies.
9,6 Erinomainen
Plussat: Everything was nice but very hot weather not enough breeze but not their fault. Nice snack bar and some off the al la carte were excellent some not so much. Had to pay for taxi service everytime I would go to the Viva Wyndham Maya for the al la carte restaurant a bit pricey. But overall nice have allergies to the Mexico will not be able to go there not sure if its just Mexico if I try other locations in the Caribbean will see if I get the same reaction not sure if it was the seaweed that was swept on the shore and in the ocean.
Miinukset:
9,0 Erinomainen
Plussat: Great hotel with friendly staff. Nice location in Playacar. Rooms are basic but most of our time was not in the rooms. Entertainment folks were fun.
Miinukset: Only allowed 2 fine dinning reservations for a 6 night stay, that is pretty shabby. Concierge required to sell timeshares pretty hard which torches some of the experience.
4,0 OK
Plussat: No dicen los horarios de desayuno , y te quitan la comida si el restaurante cierra , no importa si estas adentro
Miinukset: Los gerentes deben dar el ejemplo , para que el servicio mejore.
6,3 Hyvä
Plussat:
Miinukset: Food wasn’t great and rooms are old. Pool closes early and is always warm.
9,6 Erinomainen
Plussat: Very clean establishment and employees very attentive to your needs.
Miinukset:
5,0 OK
Plussat: The location
Miinukset: The food was basically the same every day, and marginal at best. The beach area was never cleaned at night, and there were cups near chairs from the night before. The rooms needed maintenance, especially the bathroom. The beach bathroom was dirty.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 607 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
-230022.jpg?width=66&height=66&crop=true)
-470242.jpg?width=66&height=66&crop=true)
Kokonaisarvosana 8,5 Erinomainen
Perustuu 2 880 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
4,0
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Erinomainen
9,2
Plussat: Very nice hotel itself! Outstanding tropical feeling and good rooms.
Erinomainen
10,0
Plussat: The workers were SO nice and helpful and the grounds are immaculate, clean, and gorgeous
Hyvä
7,4
Plussat: Great location, Attentive staff and Cold AC.
Keskinkertainen
2,2
Plussat: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Erinomainen
10,0
Plussat: The facilities are awesome!! Great pool, bar, buffet and beach front.
Erinomainen
8,3
Plussat: The location of the hotel is great, close to Playa del Carmen (5 min with bike) and directly on the beach. We upgraded the room when we checked in. Our stay was comfortable, the personnel is doing their best to please the guests. They are kind and chatty. Our room was big, cleaned every day. Still after some heavy rains it started leaking from the roof in both bathrooms. The food is good. There are two a la carte restaurants and a buffet. We never had any negative experience. Plenty of food and it was tasty. The all inclusive option is great, good beverages and good snacks. If you are not a 5 star hotel person, the hotel will perfectly cater every need you may have. For us it was a fine experience. And definitely a place to return to someday in the future. I do not have any negative remarks.
Hyvä
6,3
Plussat: Price
Erinomainen
10,0
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Erinomainen
8,5
Plussat: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Erinomainen
8,8
Plussat: The property was well maintained and always able to get a beach chair. The beach was wonderful and the staff were great.
Hyvä
7,0
Plussat: Cleanliness, helpful an friendly staff, great beach and location
-230022.jpg?width=330&height=170&crop=true)
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 2 880 arvosteluun
Sijainti
8,9
Aamiainen
8,6
Ranta
8,6
Palvelu
7,6
Juomat
6,4
Huone
6,1
Ruoka
5,8
Vastinetta rahalle
5,7
Internet
3,0
Ranta
8,7
Sijainti
8,7
Aamiainen
8,4
Palvelu
7,7
Huone
6,1
Juomat
6,0
Vastinetta rahalle
5,5
Ruoka
5,0
Internet
2,2
Sijainti
8,5
Ranta
8,4
Palvelu
7,8
Juomat
6,4
Huone
5,7
Ruoka
5,5
Vastinetta rahalle
5,4
Internet
1,5
Sijainti
8,5
Palvelu
7,4
Huone
5,3
Mukavuus
4,9
4,0 OK
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Miinukset: The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!
9,2 Erinomainen
Plussat: Very nice hotel itself! Outstanding tropical feeling and good rooms.
Miinukset: Food wasn’t good at all. Not really bad but definitely not good.
10,0 Erinomainen
Plussat: The workers were SO nice and helpful and the grounds are immaculate, clean, and gorgeous
Miinukset: Everything was fantastic , except for the room pillows. Just bring your own.
7,4 Hyvä
Plussat: Great location, Attentive staff and Cold AC.
Miinukset: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better.
I have to admit I found something I like to eat at every meal and they served steaks after I asked for them.
Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
2,2 Keskinkertainen
Plussat: Terrible:
On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!!
The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER
Miinukset:
10,0 Erinomainen
Plussat: The facilities are awesome!! Great pool, bar, buffet and beach front.
Miinukset: The rooms look rustic and old. I believe it needs renovation. But the resort’s facilities are maintained and new.
8,3 Erinomainen
Plussat: The location of the hotel is great, close to Playa del Carmen (5 min with bike) and directly on the beach. We upgraded the room when we checked in. Our stay was comfortable, the personnel is doing their best to please the guests. They are kind and chatty. Our room was big, cleaned every day. Still after some heavy rains it started leaking from the roof in both bathrooms. The food is good. There are two a la carte restaurants and a buffet. We never had any negative experience. Plenty of food and it was tasty. The all inclusive option is great, good beverages and good snacks. If you are not a 5 star hotel person, the hotel will perfectly cater every need you may have. For us it was a fine experience. And definitely a place to return to someday in the future. I do not have any negative remarks.
Miinukset:
6,3 Hyvä
Plussat: Price
Miinukset: Food was very very bad
10,0 Erinomainen
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Miinukset: It would of been better if they had an all inclusive plan
8,5 Erinomainen
Plussat: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.
Miinukset: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!
8,8 Erinomainen
Plussat: The property was well maintained and always able to get a beach chair. The beach was wonderful and the staff were great.
Miinukset: I hate when you arrive to a resort and your checking in and there’s someone there trying to sell you timeshare and can’t no for an answer. The buffet wasn’t the best especially the night buffet. The Italians and Mexican were nice.
7,0 Hyvä
Plussat: Cleanliness, helpful an friendly staff, great beach and location
Miinukset: Techno dance music seemed to be going on the minute you walked out of the room in the morning. Would be more relaxing with something softer or quieter. Construction was also load next door
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 1763 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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-426636.jpg?width=66&height=66&crop=true)
-670469.jpg?width=66&height=66&crop=true)
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 482 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
5,8
Plussat: It was very clean
Erinomainen
8,8
Plussat: Nice beach Friendly staff
OK
5,8
Plussat: Huone siivous oli hyvä. Henkilökunta ystävällistä. Palveluja löytyy sekä joka ilta esityksiä.
Hyvä
6,0
Plussat: Bartenders and restsurant staff. Fast and efficient
Huono
1,0
Plussat: Location
Erinomainen
9,0
Plussat: We love catamaran sailing and playing bocce. The management was very accommodating about room choice and restaurant options, and the animation team was great! We especially liked speaking so many different languages with the other guests.
Erinomainen
10,0
Plussat: The staff was very friendly. Everyone we passed was sure to speak to us. We were right on the beach. The view from our room was amazing. The food was good and it was very relaxing.
Erinomainen
10,0
Plussat: The beach was fantastic, the resort was located within a gated community.
Hyvä
7,0
Plussat: Is ok but Palm tree is in front our view, ja ja
OK
4,0
Plussat: Location
Erinomainen
9,6
Plussat: Food . Space, drink ... no need to queue to long for drink and so nice and clean
Hyvä
7,0
Plussat: MostStaff was very friendly except front desk supervisior.
Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 4 482 arvosteluun
Sijainti
8,9
Palvelu
8,2
Aamiainen
7,7
Palvelut
7,7
Ruoka
6,7
Tunnelma
6,2
Huone
5,7
Internet
5,7
Mukavuus
4,1
Sijainti
9,0
Palvelu
8,2
Aamiainen
7,9
Puhtaus
7,8
Huone
6,0
Hyvinvointialue
5,7
Mukavuus
5,0
Tunnelma
4,5
Internet
4,1
Sijainti
9,0
Aamiainen
8,1
Palvelu
8,0
Huone
5,3
Tunnelma
5,1
Internet
4,1
Mukavuus
3,5
Sijainti
8,7
Puhtaus
8,0
Palvelu
7,7
Ruoka
6,6
Huone
5,6
Tunnelma
5,3
Mukavuus
4,2
5,8 OK
Plussat: It was very clean
Miinukset: The rooms are so far from beach, pool and restaurants, the buffet restaurant was in remodeling so they were serving on the snack bar site
8,8 Erinomainen
Plussat: Nice beach Friendly staff
Miinukset: Food and drinks could be better quality
5,8 OK
Plussat: Huone siivous oli hyvä. Henkilökunta ystävällistä. Palveluja löytyy sekä joka ilta esityksiä.
Miinukset: Huone ei vastannut varausta, puutarhanäkymä oli huoltoalue ja huone oli yhden ison sängyn varauksella kaksi vuodetta. Tätä ei saatu pyynnöstä huolimatta vaihdettua. Huoneen kosteusprosentti oli erittäin korkea. Lakanat oli vaihdonkin jälkeen märän tuntuiset. Allasalueen musiikki ei vastaa Karibian rytmejä. Soi kaiken aikaa teineille kohdistettua teknopoppia erittäin kovalla. Tilausravintolat eivät olleet lainkaan tunnelmallisia. Muovituolit ja pelkistetyt sisustukset. Meksikolaisia tunnelmaa ei täältä löydy.
6,0 Hyvä
Plussat: Bartenders and restsurant staff. Fast and efficient
Miinukset: We booked a room with king size bed, garden view and we got two beds with a fence view. It was not negotiable. Frint desk said they were full. They showed us another room but identical with first one. And they charged ud $5 for a lost key card. In 10 years since travelling I have never paid fir a lost key carf
1,0 Huono
Plussat: Location
Miinukset: Bar food staff people was very rude and angry. Bar is bar not coffee shop
9,0 Erinomainen
Plussat: We love catamaran sailing and playing bocce. The management was very accommodating about room choice and restaurant options, and the animation team was great! We especially liked speaking so many different languages with the other guests.
Miinukset: The dining hall is noisy. Some children used hands instead of tongs to handle food, and my husband got sick with a gastro bug.
10,0 Erinomainen
Plussat: The staff was very friendly. Everyone we passed was sure to speak to us. We were right on the beach. The view from our room was amazing. The food was good and it was very relaxing.
Miinukset: We were on the third floor and there wasn't an elevator.
10,0 Erinomainen
Plussat: The beach was fantastic, the resort was located within a gated community.
Miinukset:
7,0 Hyvä
Plussat: Is ok but Palm tree is in front our view, ja ja
Miinukset: All ok
4,0 OK
Plussat: Location
Miinukset:
9,6 Erinomainen
Plussat: Food . Space, drink ... no need to queue to long for drink and so nice and clean
Miinukset: A lots staff cannot speak English.
7,0 Hyvä
Plussat: MostStaff was very friendly except front desk supervisior.
Miinukset: Smoking allowed everywhere, front desk supervisor and restaurant reservation people was very rude
Playacar-golfkeskus sijaitsee 3 minuutin ajomatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 1763 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
La Reina Roja Hotel Boutique sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 6 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa asiakkailleen 50 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuone. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,3 Erinomainen
Perustuu 1 269 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Yksin matkustavat
Erinomainen
9,1
Plussat: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Erinomainen
9,1
Plussat: Staff was prompt to correct issues
Erinomainen
9,6
Plussat: Comfortable bed and pillows
OK
5,4
Hyvä
7,9
Plussat: I like the spacious room and bed side, very comfy and quite clean!! Just a little too dark for our taste especially considering its a beach destination, however, staff and services were good.
Keskinkertainen
2,0
Erinomainen
9,2
Plussat: I like that is very centric, and is very comfortable.
Tiedot
Arvostelut
Kokonaisarvosana 8,3 Erinomainen
Perustuu 1 269 arvosteluun
Sijainti
9,4
Internet
9,0
Tunnelma
8,1
Juomat
7,3
Palvelu
7,2
Vastinetta rahalle
6,4
Huone
5,8
Aamiainen
5,4
Puhtaus
3,8
Sijainti
9,3
Palvelu
7,1
Juomat
6,9
Vastinetta rahalle
6,1
Huone
5,5
Aamiainen
5,1
Puhtaus
3,7
Huone
5,6
9,1 Erinomainen
Plussat: Pros: Very friendly staff, great location, nice rooms, good breakfast and good price!
Cons: No internet in the rooms, which for us was very important!
Miinukset: Wifi is very bad
9,1 Erinomainen
Plussat: Staff was prompt to correct issues
Miinukset: Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
9,6 Erinomainen
Plussat: Comfortable bed and pillows
Miinukset: Hot water in the shower came in 1 minite intervals
5,4 OK
Plussat:
Miinukset: Dirty sheets, full of spiders under the bed (we got bitten several times). No hot water in the morning.
7,9 Hyvä
Plussat: I like the spacious room and bed side, very comfy and quite clean!! Just a little too dark for our taste especially considering its a beach destination, however, staff and services were good.
Miinukset: A bit too dark for our taste, the pool wasn't what we expected.
2,0 Keskinkertainen
Plussat:
Miinukset: If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT.
It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to.
Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed.
Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
9,2 Erinomainen
Plussat: I like that is very centric, and is very comfortable.
Miinukset: One of the restaurant waiters that he was from other country, he maked me uncomfortable with so many things, I think you guys should don’t have him, the Mexican once Is very honest and very cool person.
La Reina Roja Hotel Boutique sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Playa del Carmenin pääranta sijaitsee 6 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa asiakkailleen 50 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuone. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 350 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
7,9
Plussat: Everything was good
OK
5,0
Plussat: The bed was comfortable and the staff were very accommodating. I took the comforter off the bed (it was quite dirty). I asked for table and chairs for our room and a blanket and the staff brought them right away.
Erinomainen
8,3
Plussat: Large rooms Friendly staff Location was ok
Erinomainen
10,0
Plussat: Very beautiful hacienda, good food,very helpful crew
Hyvä
6,7
Plussat: Price and bed it’s good ... you can ask more. Only one day my wife not well. Ask some drink. Water ? Coffee? Coke any drink we run out the ring around 3 o’clock. She so thirsty but they don’t serve any drink . You got money but you can buy . Suggestion better get one coffee machine or soft drink machine in future for guest. Not help full at all . Anything you need go out with taxi to grab it that they said. Crazy ..... like human being .......... a glass water when someone need it at 3 am that must be mean a lot . Service need improve.
Hyvä
7,9
Plussat: Big rooms Staff
Hyvä
7,1
Plussat: Location
Erinomainen
10,0
Plussat: I was given a golf view room. The hostess was very kind and diligent.
Erinomainen
9,0
Plussat: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Tiedot
Arvostelut
Kokonaisarvosana 8,1 Erinomainen
Perustuu 1 350 arvosteluun
Aamiainen
8,8
Palvelu
8,0
Sijainti
6,7
Palvelut
6,0
Huone
6,0
Ruoka
5,1
Uima-allas
3,9
Internet
3,8
Hyvinvointialue
3,6
Ranta
3,5
Puhtaus
2,9
Juomat
1,2
Aamiainen
8,8
Palvelu
8,2
Sijainti
6,6
Ruoka
5,8
Huone
5,7
Palvelut
5,4
Uima-allas
4,3
Aamiainen
8,6
Palvelu
8,0
Mukavuus
7,2
Sijainti
7,1
Palvelut
5,9
Huone
5,0
Uima-allas
3,8
Hyvinvointialue
3,2
7,9 Hyvä
Plussat: Everything was good
Miinukset: Bar and pool closed to early
5,0 OK
Plussat: The bed was comfortable and the staff were very accommodating. I took the comforter off the bed (it was quite dirty). I asked for table and chairs for our room and a blanket and the staff brought them right away.
Miinukset: The website says there is a restaurant but it is only open for breakfast and lunch. We arrived from a long day of travel and there was absolutely no food or drinks available. We had to walk about 5 blocks to a restaurant for dinner. There is a pool bar but it was closed . The breakfast buffet had a lot of Mexican food . They had scrambled eggs but they were lukewarm at best. One morning they had some sausages cut into little pieces. The hotel is located pretty far from everything. You have to take a taxi or walk a long way. Lots of stairs and no elevator. No coffee maker or microwave.
8,3 Erinomainen
Plussat: Large rooms Friendly staff Location was ok
Miinukset: The gym was very old with no a/c There was no bar as detailed although one of the ladies did make us s couple of drinks st lunchtime The pool wasn't clean
10,0 Erinomainen
Plussat: Very beautiful hacienda, good food,very helpful crew
Miinukset:
6,7 Hyvä
Plussat: Price and bed it’s good ... you can ask more. Only one day my wife not well. Ask some drink. Water ? Coffee? Coke any drink we run out the ring around 3 o’clock. She so thirsty but they don’t serve any drink . You got money but you can buy . Suggestion better get one coffee machine or soft drink machine in future for guest. Not help full at all . Anything you need go out with taxi to grab it that they said. Crazy ..... like human being .......... a glass water when someone need it at 3 am that must be mean a lot . Service need improve.
Miinukset: Facility and service not good at all
7,9 Hyvä
Plussat: Big rooms Staff
Miinukset: The bathroom
7,1 Hyvä
Plussat: Location
Miinukset: Bathroom
10,0 Erinomainen
Plussat: I was given a golf view room. The hostess was very kind and diligent.
Miinukset: In order to access Playa del Carmen, I had to call a taxi willing or unwillingly. The hotel is kind of hidden within the Playacar community.
9,0 Erinomainen
Plussat: The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
Miinukset: The pool is not the best but it is in accordance to the vibe of the hotel which is more like a hacienda like the name says.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Playa del Carmen - missä yöpyä?
Heatmaps-palvelumme avulla löydät täydellisen paikan yöpymiseen - Playa del Carmen. Näytämme kuinka lähellä hotellit sijaitsevat suhteessa suosittuihin nähtävyyksiin