Rio de Janeiro hotellit lähellä H. Stern

Plussat: The hotel and its stuff was very nice, the view from the balcony was amazing, the nearest beach very clean and beautiful, good restaurants near, very quiet place

Plussat: A fantastic hotel. Service was impeccable, the rooms were clean, well designed and stunning views. A great location for Rio with a fun rooftop pool scene.

Miinukset: It is expensive.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything!

Miinukset: It seems they sell day passes for the rooftop pool - so the crow up there was a bit questionable.

Plussat: Swimming pool

Plussat: the hotel is super expensive for what it provides. the room is average, breakfast below average for the price u pay.

Plussat: This is a wonderful hotel, luxury one, really fancy and well located. The poll bar is amazing and the view from the pool as well!! Staff is really really nice! We loved it!!!

Miinukset: nothing

Plussat: The hotel's location in Rio de Janiero is great, which was a relief as the concierge offered to send an armoured car for our transfer from the airport (no kidding !). Great spot for Ipanema Beach, the Fort, the Sunday Hippy Market, restaurants and shopping and walking distance to the lagoon and Copacabana. On the Sunday morning of our stay the roads along Ipanema and Copacabana beaches were closed to traffic, and we join a great crowd of runners and cyclists getting some exercise in the sun. The design aesthetic throughout is quite pleasing. The rooftop pool is lovely, though overrun with Instagrammers (ok - that's like the free entertainment) and aspiring high-rollers trying to get noticed. The gym was spectacularly well equipped, and the concierge team were helpful when I asked for advice on booking an excursion across the city.

Miinukset: My wife and I were initially given a first floor room that had a nasty smell, a noisy AC unit, and bedsheets that were damp. Welcome to the Leading Hotels of the World (Not !). We spoke to 4 members of staff, who all confirmed the problem, yet still waited over an hour before being offered another room on the same floor, and a complimentary treatment in the spa (which we were were later charged for). Our sleep was disturbed by noise from the beach and the road outside during every night of our stay. It transpires (having spoken with one of the customer service managers) that all of the rooms on the 1st and 2nd floors are blighted in this way. I really object to paying as much as the Fasano charge, and not getting a decent night's sleep. There are so many members of staff working in this hotel, you might imagine it should make for great customer experience. But the staff in reception pass the buck; the maid wouldn't let us enter our room one afternoon (we went to the rooftop bar to wait till she released our room and our stuff); and the army of waiting staff around the rooftop bar and pool have a tendency to ignore mere mortals and focus their attention on wealthier customers. You can tip and tip again, you can pay the exhorbitant additional charge for breakfast, and you can smile and pass the time with the many members of staff who will enquire about your day. But you may well find yourself paying five star money for a much poorer service.

Plussat: Comfortable room. Well situated.

Miinukset: Dark. Snobby staff. Expensive. Breakfast not included.

Plussat: Service at the restaurant (breakfast) are simply perfect. Nice room, great view at pool.

Miinukset: Service in the pool need to be more active, they simply forgot our demand in two oportunities in two different days.

Plussat: Rooftop pool and bar were spectacular! Above and beyond service-- you feel like you have your own personal assistant

Miinukset: The courtyard rooms are a bit small given how expensive the hotel is.

Plussat: It has everything a guest needs. The rooms are comfortable and spacious. The breakfast here is my absolute favorite!

Miinukset: -

Plussat: Rannassa hotellin omat tuolit ja varjot ja juomavettäkin.

Miinukset: Henkilöstöllä tyypillinen menneen maailman asenne. Sääntöjä, joissa ei asiakkaan osaa ollut ajateltu.

Plussat: Beautiful hotel with a toplocation, very nice rooms... Friendly staff, nice pool on the rooftop with a view on copacabana beach & sugarloaf Breakfast... excellent!! Also food on the rooftop was delicious.

Miinukset: Not even a single thing to remark!

Plussat: The roof top terrace was excellent. The ocean front room was very nice. Very good breakfast.

Plussat: Location, facilities including the roof pool, food area. The staff were very friendly and welcoming, paulo was amazing at check in and very friendly.

Miinukset: There were no problems with the property.

Plussat: Love the location and the pool area is really nice. The water pressure was amazing.

Miinukset: I was expecting for nicer sheets considering the price.

Plussat: Hotel staff went out of their way for me. They gave me a free upgrade to a beachfront room and allowed me a late checkout to accommodate my evening flight back to the US. Wifi excellent. Buffet breakfast was outstanding.

Miinukset: They need more vegetarian offerings on their menu.

Plussat: Great location few meters from Copacabana beach , comfortable room , excellent breakfast, brilliant top roof view , I want to send special Thanks to Mr Renata ( breakfast hall ) he is very kind, polite , always smiling, and he knows what we kind of breakfast we like, he eyes open 24/7 for all guests, definitely I highly recommend it

Miinukset: I believe the gym of hotel not belong to 5 stars hotel , moreover o shocked when they informed they are charging for coffee in the room which it should be complimentary as other hotels

Plussat: Absolutely amazing view of Copacabana beach from the rooftop bar/swimming pool. Nicely appointed rooms, friendly staff, fantastic location.

Miinukset: We stayed in a room with sea-view which was well worth it. Breakfast is plentiful and mostly good except for the coffee which for any restaurant in Brazil is nothing short of shameful. We had dinner in the hotel one night and I would not recommend it. There are plenty of good restaurants along the beach within walking distance. We took a tour offered by the concierge and enjoyed it immensely. Would definitely stay here again.

Plussat: Located At the Ipanema end of Copacabana, perfect in size (not too big, not too small) with a fab rooftop pool and bar. Very friendly, spotless and comfortable.

Miinukset: A bit pricy.l

Plussat: The rooftop bar provides gorgeous views and the staff were very helpful.

Miinukset: The fitness room could be improved, and the bed was a bit firm for my husband.

Plussat: Our stay was amazing we loved everything about this place, highly recommended!

Miinukset: Nothing

Plussat: We came early morning, well before check in time and they gave us a room immediately. The hotel is 2 blocks from a beach with food and many other stores nearby. We felt totally safe walking around day or evening.

Plussat: high marks on breakfest, room comfort, wifi in room, location

Plussat: Clean rooms, good view of Chris the Redeemer, the staff was always on point, and the breakfast was delicious.

Miinukset: Once you check out and have to wait for your evening flight, it would be nice to have access to internet. The concierge was nice and gave me access but not sure if this is the norm.

Plussat: The location of the hotel is very good

Miinukset: The bed was too soft, one of the elevators was broken and the swing pool was really small

Plussat: I like that this location was a couple of blocks from the beach. The staff were friendly and helpful. The breakfast in the mornings was nice.

Miinukset: I would not recommend this as a place to stay. There were a ton of issues with the internet. I ended up having to switch rooms because the Wifi randomly dropped in my room. The cleanliness and lighting of the rooms/ restrooms also need improvement. Overall, I give it a 3/5 stars. It's okay.

Plussat: breakfast good

Miinukset: too expensive

Plussat: Nice location in Copacabana. Good breakfast. Lovely staff at the reception.

Miinukset: The gym was small and old. Rooms were not perfectly cleaned everyday: crums still on the floor. Bed sheets had marks on it and were not changed.

Plussat: Comfortable room even if it is smaller than picture. Air conditioner, equipments and cleaning worked very well. Breakfast is good, rich and diverse on options. Hotel structure and staff were very good! Location is okay, it is not in a beautiful street but it is close to Copacabana beach, metro station and it is easy to access the other turistic places.

Miinukset: I had dinner twice in the hotel because I was sick and could not go out. The food could be better but nothing that debunk.

Plussat: Comfortable bed, easy location. We stayed here for only one night before flying home.

Miinukset: Not as nice as Leblon area, no coffee available when leaving for airport early, couldn’t even buy from room service

Plussat: We liked the bed and the bathroom. The receptionists were very kind and spoke good english.

Miinukset: The pool area closes down early, it wasn't always clean, and sometimes the bartender wouldn't even be there. The breakfast was super crowded, and it was very difficult to find a clean table. The prices at the restaurant were quite expensive, the food was subpar and the service at the restaurant was average.

Plussat: Location was very good about 3 blocks north of Copacabana beach. Very good buffet included with the price. Friendly, helpful staff. Extremely comfortavle bed.

Miinukset: Room and bathroom were small.

Plussat: Price was great and the staff very friendly

Plussat: Everything, excellent, staff were helpful, kind, useful, the beach 5min by walk, food was great. Room cleaned.

Plussat: Good simple stay on Copacabana. The two guys working the front desk in the morning were super helpful and nice- English speaking. Breakfast was great value.

Miinukset: Close to Copacabana beach but also a lot of homeless people on the street. It was okay for us but something to think of as a solo female traveller

Plussat: The location is really excellent - 5 minute walk to Copacabana and 2 minute walk to Cantagalo Metro station. The staff are all super helpful and the rooms are all clean, comfortable and well laid out.

Plussat: Very close to Copacabana Beach, on a nice street.

Plussat: Very convenient for Copacabana and the Cantagalo Metro Station. Really good value and very friendly and helpful staff.

Miinukset: Nothing.

Plussat: Nice area. Walking distance to metro and beach. Staff was very nice and helpful, even with the language barrier. Breakfast was good.

Plussat: This hotel is located just from a walking distance to Copacabana beach and it exceeds all the expectations be it location, breakfast, value for money or staff politeness. If you are searching luxury then it may not be suitable for you but for budget travellers this hotel is really a top pick !!

Miinukset: During our stay nothing noted.

Plussat: Great location and staff.

Miinukset: Housekeeping personal leaving a very strong smell of bleach in the room after cleaning.

Plussat: Good location near to the beach and Metro station, quiet and clean. The staff were great too.

Miinukset: Nothing

Plussat: Location

Miinukset: Small rooms , lack of towels in the bathroom, no breakfast included Dirty sheets.

Plussat: In general we are satisfied with our stay, we had a spacious clean room with an awesome view , the pool was clean and heated, gret view as well.

Miinukset: It was all nice in general, except for things like coffee price - same coffee , same time of the day and in the same restaurant had different prices , or like someone stole our flip flops near the pool and the pool manager promised they would check the cameras and they never did, information seems to circulate difficulty between the employees of the hotel and we had to explain the same thing many times to different people with no result.

Plussat: Location was second to none

Plussat: Beach, pool, room, food

Plussat: Great pool at roof top, beach front, close to every attraction the city have to offer.

Plussat: The location is amazing with just 10m of a local street between the hotel and the beach. In 100m is possible to find restaurants and markets.

Plussat: A spacious suite with a beautiful view of the beach.

Miinukset: There is a thief hiding in the ATM. The rate given in the machine is approximately 25% less than bank rates. Recommend to stay away from the ATM or withdraw only very small amounts of cash.

Plussat: Perfect Staffing. Everything was perfect from the check in to the check out!!

Plussat: The location and the view from the swimming pool are the best advantages of the hôtel. The staff is really helpful.

Miinukset: Maybe the breakfast could be improved with more choices but honestly it's not bad for the price.

Plussat: The pool view is just amazing. The breakfast was varied and good.

Miinukset: It's definitely not a 4 star hotel. The furniture had scratches and the rooms were rather empty. You rather pay for the views, the area and the pool. The check-in and check-out took a little longer than usual.

Plussat: Right on the beach

Miinukset: Rooms were noisy, on s busy street with thin walls. Bathroom was terrible, felt old and unkept. Bed was uncomfortable. I am used to western standards, but for the rate in Brazil, it's a very expensive two-three star hotel. Food in the restaurant is horrible.

Plussat: The breakfast was perfect, the location was heaven (right on the beach with ocean views from the room) the staff were friendly and helpful and made check in/out a breeze

Miinukset: Nothing, I just wish my stay was longer so I could enjoy the location for longer. Thank you Praia, we’ll be back!

Plussat: The location is great! Right near subway stations and in front of the beach.

Miinukset: there isn’t an elevator separated for service, so sometimes it gets slow and crowded to use it.

Plussat: Location, and comfort rooms.

Miinukset: The staff were courteous but not overly friendly. The biggest problem was the waiting times for the Elevators. It seemed like an age for any elevator to arrive at the floor you were waiting for.

Plussat: It is just un front of posto 9 if ipanema beach and breakfast is very good as well as as the staff very nice

Miinukset: The hotel is getting old very quickly and facilities are not working as they should. Renovation is needed urgently.

Plussat: Location and very friendly and helpful staff

Plussat: Location wonderful- overlooking Post 9 Sea view room in principle good( in practice the windows are high and you need to go and lookout!) Staff friendly and helpful

Miinukset: The lifts( elevators) - only 2 for 15 floors of 6 rooms each plus a roof terrace AND all the staff using the lifts with big trolleys of bed linen etc..... waiting for ten plus minutes sometimes And overpriced for an aging establishment- no slippers! Breakfast area very crowded

Plussat: Location was amazing. Directly opposite Ipanema Beach.

Miinukset: When I first checked in staff were rude and unhelpful. There are not many restaurants around compared to Copacabana

Plussat: Breakfast was superior!

Miinukset: View from room was horrible, but all my time was spent outside. Not a deal breaker.

Plussat: Location & beach facilities

Miinukset: Very convenient overall

Plussat: Amazing breakfast. Beautiful views. Perfect location. Great staff.

Miinukset: Rooms are a bit outdated, could use a revamp.

Plussat: Breakfasts were excellent and the location was ideal, right on the beach. Although I didn't use it the rooftop pool was pretty spectacular, with views over the beach.

Miinukset: The room was simple but it was all that I needed. The shower was hot and the sheets were clean so I was pretty happy really. I don't think there was anything that I could complain about really considering I got in late and just slept at the hotel.

Miinukset: Room sound insulation: tv sounds from next room disturbing at night

Plussat: Unbeatable location! Fantastic restaurant with surprisingly good food and wine, not to mention great views. As expected a great view also from the roof terrace. Nice staff in the restaurant and rooftop bar.

Miinukset: The reception staff were dismissive and pretty unhelpful. The hotel is definitely expensive for what it is. For the price bracket they occupy you would expect a more friendly and helpful service with more of a “can do” attitude. The rooms were comfortable and nice but nothing special.