Rio de Janeiro hotellit lähellä Praca General Osorio

Plussat: The hotel and its stuff was very nice, the view from the balcony was amazing, the nearest beach very clean and beautiful, good restaurants near, very quiet place

Plussat: A fantastic hotel. Service was impeccable, the rooms were clean, well designed and stunning views. A great location for Rio with a fun rooftop pool scene.

Miinukset: It is expensive.

Plussat: Everything

Miinukset: Nothing

Plussat: Everything!

Miinukset: It seems they sell day passes for the rooftop pool - so the crow up there was a bit questionable.

Plussat: Swimming pool

Plussat: the hotel is super expensive for what it provides. the room is average, breakfast below average for the price u pay.

Plussat: This is a wonderful hotel, luxury one, really fancy and well located. The poll bar is amazing and the view from the pool as well!! Staff is really really nice! We loved it!!!

Miinukset: nothing

Plussat: The hotel's location in Rio de Janiero is great, which was a relief as the concierge offered to send an armoured car for our transfer from the airport (no kidding !). Great spot for Ipanema Beach, the Fort, the Sunday Hippy Market, restaurants and shopping and walking distance to the lagoon and Copacabana. On the Sunday morning of our stay the roads along Ipanema and Copacabana beaches were closed to traffic, and we join a great crowd of runners and cyclists getting some exercise in the sun. The design aesthetic throughout is quite pleasing. The rooftop pool is lovely, though overrun with Instagrammers (ok - that's like the free entertainment) and aspiring high-rollers trying to get noticed. The gym was spectacularly well equipped, and the concierge team were helpful when I asked for advice on booking an excursion across the city.

Miinukset: My wife and I were initially given a first floor room that had a nasty smell, a noisy AC unit, and bedsheets that were damp. Welcome to the Leading Hotels of the World (Not !). We spoke to 4 members of staff, who all confirmed the problem, yet still waited over an hour before being offered another room on the same floor, and a complimentary treatment in the spa (which we were were later charged for). Our sleep was disturbed by noise from the beach and the road outside during every night of our stay. It transpires (having spoken with one of the customer service managers) that all of the rooms on the 1st and 2nd floors are blighted in this way. I really object to paying as much as the Fasano charge, and not getting a decent night's sleep. There are so many members of staff working in this hotel, you might imagine it should make for great customer experience. But the staff in reception pass the buck; the maid wouldn't let us enter our room one afternoon (we went to the rooftop bar to wait till she released our room and our stuff); and the army of waiting staff around the rooftop bar and pool have a tendency to ignore mere mortals and focus their attention on wealthier customers. You can tip and tip again, you can pay the exhorbitant additional charge for breakfast, and you can smile and pass the time with the many members of staff who will enquire about your day. But you may well find yourself paying five star money for a much poorer service.

Plussat: Comfortable room. Well situated.

Miinukset: Dark. Snobby staff. Expensive. Breakfast not included.

Plussat: Service at the restaurant (breakfast) are simply perfect. Nice room, great view at pool.

Miinukset: Service in the pool need to be more active, they simply forgot our demand in two oportunities in two different days.

Plussat: Rooftop pool and bar were spectacular! Above and beyond service-- you feel like you have your own personal assistant

Miinukset: The courtyard rooms are a bit small given how expensive the hotel is.

Plussat: This hotel was very accommodating and made it easy to plan day trips, activities etc. free breakfast in the morning was very good. Very friendly staff. Excellent location

Plussat: Location

Miinukset: Not up to standards for a 5 star hotel.

Plussat: The staff is friendly and helpful. Location is perfect.

Plussat: We enjoyed the facility’s Pool,gym,sauna etc

Miinukset: I didn’t like the noise. We booked a suite about 8 months ahead but we ended up just about 100 feet up from the street so the noise at night was terrible and that was with the windows closed. We were on honeymoon and we notified the hotel but we were treated no different.

Miinukset: Toilet not flushing properly Hand shower water too hot Sink waste water going out very slowly.

Plussat: Location

Miinukset: Sauna and Steam room were not ready to use. You have to call them in advance to switch the heating on.

Plussat: Minor problems with TV etc were sorted immediately. Staff very friendly and pleasant. Fizz with breakfast added that extra bit of extravagance to the stay. Breakfast choice was fab with so much fresh fruit and breads as well as usual cooked breakfast options. Rooftop pool.

Miinukset: Limited sunbeds on beach and around pool, but nothing that would put us off staying again. Beach had lots of complimentary reclining chairs in front of hotel.

Plussat: Location is spot on, literally metres from the Copacabana Beach! The hotel staff are friendly, a lovely welcome glass of sparkling wine on arrival is a great touch. Bathroom is great, and very clean. Beds are very comfortable and lovely and big!

Miinukset: The food at the bar was poor, wasn’t worth ordering anything there. The pool is cold water, but to be fair in the heat of summer is probably quite refreshing. The room walls are very thin and you can hear next door, or people above very easily.

Plussat: Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe!

Miinukset: Can't think of anything!

Plussat: A fabulous suite and the view from the balcony was amazing

Plussat: Great location, good food and exceptionally helpful staff

Plussat: Location was good, staff members were friendly. The room was quite large.

Miinukset: Breakfast wasn't that great, scrambled eggs were quite watery and tasteless.

Plussat: Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool.

Miinukset: The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).

Plussat: This was a very cute hotel right on Copacabana Beach. It was modern and the location was great. The hotel staff was very helpful. Great water pressure and the AC worked wonderfully!

Plussat: Great breakfast buffet, accommodated a very early checkin after a long flight. Friendly staff and safe location.

Plussat: Upea kattoterassi ja hyvä aamiainen, erityisesti tuoreet hedelmät.

Plussat: The breakfast was great

Miinukset: There wasn't any view from the window, of the room.

Plussat: They provided towels for the beach, the location cant be beat, all the staff were amazing, and there are so many amazing restraunts withing a few blocks. We will be staying here again.

Miinukset: Nothing, this hotel is amazing.

Plussat: Everything

Miinukset: Nothing

Plussat: Very helpful staff. Excellent breakfast. Great location. Well organised tourist trips.

Miinukset: No room cleaning for the 3 day visit. Water in shower stopped a few times.

Plussat: This room had an amazing view and the staff was excellent and helpful! Loved the rooftop bar and pool and the location across the street from the beach. Do stop by Antonia's beach stand for excellent caipirinhas and chairs and umbrellas. They were very friendly and helpful. Good water pressure in the shower and liked the toiletries provided. I slept quite well here!

Miinukset: The curtains in the room were not perfectly clean and the TV only had one channel in English. After a few days the breakfast could have been a little more diverse. Eggs were always runny :( Longer pillows in the room were very lumpy, but the normal size ones were perfect.

Plussat: The view and the room

Plussat: Is close to the beach, restaurants, shopping, very convenient.

Miinukset: Modern, clean, smoke free, care about environment

Plussat: Staff friendliness

Miinukset: Quality of room clenliness

Miinukset: coffee in the breakfast can be improved

Plussat: Great location and facilities. Brilliant sea view

Plussat: The hotel was clean and neat, location very convenient, close to Ipanema beach and the Arpoador rock (go there to watch the sunset!). Breakfast was awesome, lot of variety and good quality food.

Miinukset: Just a small detail: the glass doors of toilet and shower were noisy when closing. If someone is sleeping in the meantime this can be annoying.

Miinukset: Our arrival was terrible. The female clerk was simply rude and unprofessional and clearly not in the mood to work, not sure why we got treated like that. It basically ruined the rest of our stay.. The room was ok, bit smaller than expected.

Plussat: Shower and very comfortable bed

Miinukset: Maybe more variation for breakfast.

Plussat: Rich continental breakfast and room with all services. The staff was kind and problem solving oriented (we had an issue with a flooding WC...). Hotel in a good position to reach both Copacabana and Ipanema.

Miinukset: As italian, there were not so many solutions for our typical breakfast. We changed two rooms and found bugs in both of them...but I think it's normal in Rio.

Plussat: La ubicación

Miinukset: No tienen lo que promocionan en Hoteles.com tanto en actividades, como amenidades y otros que ofrecen en la habitación.

Plussat: friendly staff that even changed our room by request and helped us with booking tranfers and we even could check in at 11 am.

Miinukset: Wifi was not good enough for a 4 star hotel

Plussat: To start, I arrived before check in, and the lady who checked me in (Ioana) was incredibly kind and welcoming. She saw how exhausted I was after traveling all night and let me check in early. She was very kind and just a pleasure to talk to, very informative. The room facilities were also wonderful, clean, and comfortable. I got a room with a bathtub because I wanted to relax and it exceeded my expectations. Overall, a nice place to stay!

Miinukset: I had a friend come by to visit me during the say and they were not allowed to come up to my room since they weren't staying there. A little annoying, but probably also for security purposes, so it wasn't a big deal to me.

Plussat: The staff is very friendly and helpful

Plussat: A very modern looking, quiet hotel. Rooms are pleasantly decorated. In front of the hotel taxis are always waiting to take you to interesting places in Rio. Beaches are nearby and can be reached on foot. In the immediate neighbourhood there are a number of nice restaurants. A lot of facilities. We for instance appreciated the laptop and printer to print a (necessary) voucher for our favela tour. Apart from that there are nice books in the lobby, a cash dispenser.

Miinukset: Staff is friendly and speaks a lot of (European) languages. Breakfast was okay although we would have appreciated a wider range of non-dairy products.

Plussat: Good breakfast with several kinds of fruits, breads and juices.

Miinukset: The blond lady at the front desk was rude and condescending. I believe she needs serious training. Facts like answering the phone along our check-in, rudeness, taking deep breaths for every question we did or implying that her origin was superior to ours really taught what a misreception is about! Thankfully the helping attitude from the valets along with the rest of the hotel's staff somehow compensated the bad check-in experience.

Plussat: The hotel was very clean, well located and the staff is VERY friendly.

Miinukset: N/A