Rio de Janeiro hotellit Copacabana

Plussat: Cleanness

Plussat: Beautiful.

Miinukset: There is no bar or restaurant in the main building. Needs more.

Plussat: Awesome location across from the beach. The rooms and facilities are excellent. The staff are very helpful ..

Miinukset: The pool area is in shade most of the day. However the water is slightly heated. We ate at Wee which was disappointing. The food and service were just OK. I ordered Pad Thai. Having just returned from Thailand - this was a poor substitute.

Plussat: Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.

Plussat: Starts with the amazing staff after that they do not leave early anything out. They even had guards at the beach to watch over you.

Miinukset: Nothing!

Plussat: No wonder that this is considered as one of the classic top hotels in the world - and after all these years it still is! All the classy luxury and style that you can dream of in Rio and Copacabana. And the staff makes you feel like a royalty!

Plussat: realy nice staff , thanks !

Miinukset: the famous restaurant "cipriani" seve food warm up again !

Plussat: everything!

Plussat: Customer Service, Izabel reception Manager is very efficient and helpful.

Plussat: This hotel is uber-glam! The building is stunning and the rooms are both large and elegant. The people watching here is primo. In addition, the staff (especially the concierges) are some of the best I have ever worked with. I would highly recommend splurging on this hotel to make your stay in Rio unforgettable.

Plussat: Excellent location on Copacabana Beach. Minutes by taxi to Sugar Loaf, Ipenema and plenty of graet shopping along sidewalks and indoor malls.

Plussat: Location is fantastic, unique experience to stay at a hotel which forms part of the Brazilian history. Luxury but with good taste. To wake up, open the windows and see all of Copacabana is incredible!

Plussat: Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe!

Miinukset: Can't think of anything!

Plussat: Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool.

Miinukset: The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).

Plussat: Helpful staff, good location. In a city with many hotels of varying standards the Porto Bay Rio is a safe and comfortable choice.

Miinukset: It rained!

Plussat: The location of the hotel is very good and we had a large bedroom with a wonderful view over Copocabana beach

Plussat: It is right next to Copacabana Palace. It's on the main street, with access to Brazil's sites

Miinukset: Service, they still have a lot of work there. The elevators are slow, and surprisingly stupid (on several occasions it would just pass my level without stopping, and I'm on the 18th floor). On several occasions I found them to lack resources to help with their quality of service.

Plussat: Helpful and english speaking front desk. Magnificent location and view on the Copacabana beach. Good breakfast. Rooms were very comfortable, clean and new.

Miinukset: Nothing at all.

Plussat: It is a great location

Miinukset: It was extremly expensive for what you offer. Just an average room for a very high price.

Plussat: The location was excellent for holiday atmosphere in close proximity to all the major sights. I particularly enjoyed the free use of the bicycle especially as the safe track was just across the road. Cycling the length of Copacabana beach was a holiday highlight for me! Nobody back at work will believe I did it!

Miinukset: I was disapointed there was not coffee-making facilities in the room - especially being in Brazil! It would also have been handy for an iron to be provided in room.

Plussat: The rooftop pool has excellent views of the beach and the breakfast was great!

Miinukset: The room was a bit small and the bath very small given the price paid.

Plussat: The reception staff were excellent, especially their English, were always ready to offer assistance and provided us with lots of local information and recommendations. The view from our room was magnificent.

Plussat: The hotel was clean modern, amazing staff and just perfect. We would highly recommend this hotel and I would go back if returning to Rio. We overlooked the Copacabana beach from our room, which was beautiful. Our room was stunning and so clean.

Plussat: Great location. Great view of Copocabana from balcony. Good room & breakfast.

Miinukset: Lifts slow. Small bathroom.

Plussat: Great breakfast buffet, accommodated a very early checkin after a long flight. Friendly staff and safe location.

Plussat: Breakfast, staff, and pool area

Miinukset: Non-complimentary wifi

Plussat: Really great location, directly across from the beach.

Miinukset: The rooms although very clean were very small. The staff however were all extremely Accomodating. They provided us with a late checkout (4pm) free of charge.

Plussat: In my travels with family and friends in Brazil, this hotel was by far the cleanest with the best facilities and views of the ocean. The staff were very friendly and helpful and the breakfasts were excellent. The location was perfect for sightseeing and walking and the hotel catered well for the children in our group.

Plussat: Hotel location, right on the beach, and exactly in between different areas such as Leblon, ipanema or Santa Teresa, Centro etc...Makes it very convenient to go anywhere in about 15-30 mn taxi ride for about 15-20 R$ Nice modern room with good bed Small bathroom but good shower

Miinukset: Restaurant:- breakfast buffet is good; however at dinner we were served micowaved food and service was extremely slow.

Plussat: I found the hotel in general good.The reception staff excellent.

Miinukset: The porters very unhelpful. On arrival we battled with our bags to get them up the stairs of the hotel.Only once inside was there any effort to assist us.The staff at breakfast seemed to be there under duress. Most unhelpful.

Plussat: Location was great and hotel is not too large and impersonal and is modern light and airy - good plumbing.

Plussat: very convenient, very helpful staff, especially at the front desk

Plussat: All the staff are incredibly friendly and helpful, and really try to make your stay as enjoyable as possible. The food is good, and the location is excellent. The rooms are spotless and very comfortable. Many thanks to the staff we dealt with: Aldo, Dark and Debora - they really made a difference to the enjoyment of our holiday.

Plussat: Very good location on Copacabana> Friendly personnel and comfortable rooms, all very new. Copious breakfast. Very nice view from topterrace

Miinukset: The posted prices of the hotel are high, and no discount the days we were there but this was partly due to a topweek (InternationalConference). Try to choose discountperiods or dates. The pool is very small but everything very clean.

Plussat: It was in a very good location with a great view,also it was new and very clean!

Miinukset: The reseption charge me 30 Reals extra for phon calls and things from mini bar that i dont use at all,but the most important was that they inform me 2 days before my arrive there that they dont accept my credit card(i did my reservation 1 month before).....unbelievable

Plussat: I am a seasoned and well traveled across the globe, the staff are extremely proffessional yet it can become a bit aloof. However my stay was pleasant, the barman at the pool was very attentative & gave the best service it was pleasure tipping him most generously..I will definately stay there again..room size modest/moden but comfortable.

Miinukset: Strange that guests are not allowed in your room, surprisingly it is the 1st hotel that I experienced this.

Plussat: Staff, the attention at the restaurant. The room was clean and new.

Miinukset: Small pool, lack of parking for guests. Not enough towels in the pool area. The behaviour of the guests on the pool area should be watched, it is a family area and I had to leave the area due to improper behaviour of a couple in the pool.

Miinukset: Rooms in backside are so small. Just suites and delux rooms are front side and see Atlantic. We dissapointed about our rooms and we couldn't change rooms. We couldn't open windows back side of the hotel, it doesn't seem save. Air condition didn't work so we couldn't sleep because of hot and airless. Staffs are so rude and not helpfull. We reservated a shuttle to go to airport and learned the price but they arranged a small shuttle for us and tried to give 2 shuttles and take more money. We had to arranged taxies on the way and we could catch the flight hardly.

Plussat: Basic hotel on Copacabana Beach

Plussat: The staff are welcoming and friendly, you feel like you are in your home

Miinukset: Too many people checking in and out at the reception, I didn't like it, but it is unavoidable.

Plussat: I found this hotel on good location in the best locate of copacabana beach.staff were helpful and kind the room was clean as well.

Miinukset: loby was small.

Plussat: roof top veiws was nice.great location.

Miinukset: We arrived at the hotel at three oclock pm and where told our room wouldnt to free for half and hour , i had made the reservation requesting a luxurious double room with double bed, found the room to be quite standand small and instead it had too single beds not double,and it took staff an hour to resolve the situation ,by pulling the bed togeather instead of giving us a double "luxurious" (not) room. After such a the long jouney,we where a little dissapoited.

Plussat: Hotel staff was very helpful and polite, breakfast was good the rooms were well maintained

Miinukset: The elevators are very slow and not very reliable

Plussat: Nice swimmingpool. Room clean and big

Miinukset: no good restaurant

Plussat: The location is excellent. The breakfast buffet is fair.

Miinukset: With the exception of the afternoon staff, the reception staff was rude and not willing to help us with directions to move around. On the contrary, the bell boys were very nice and helpful. The internet connection was not included on the (already high) price of the room. They charge about 25 $ per day. On top of that, I could never get connected from the room.

Plussat: Needed a place for one night and the hotel was sufficient for that: Good breakfast.

Plussat: everything

Plussat: Breakfast was pretty good.

Miinukset: Rooms are very outdated and smell like mold, in fact the walls do have mold. Ours had in the entrance and in the bathroom over the sink. Beds and pillows are not comfortable at all, there were no mattress protectors o the mattresses which I found a bit odd. Our toilet stopped working twice during our stay where it just would not flush and we had to notify the front desk on each of those times. The hotel has great potential just needs a lot of TLC.

Plussat: Location & rooms

Miinukset: I booked the hotel for two reasons - Room w Panoramic View and great pool. When I reached the hotel, my room did not have Panoramic view and the hotel pool was under construction. I should have been informed about these two things while booking.

Plussat: The breakfast buffet are very nice.

Plussat: clean room, large beds, good breakfast, good staff, excellent location (3 minutes to beach by walking)

Plussat: Excellent central air conditioning in the rooms. Never before in my life, I’ve go to wake at night to decrease air power. In Rio de Janeiro it is extremely necessary!

Miinukset: Copacabana hotel always appear as if it is old fashion. No news, no Big deal.

Plussat: The staff were very helpfull.

Miinukset: I chose the hotel because it was advertised with a pool. Unfortunately the pool was under construction. I was disappointed at this.

Plussat: nice staff, good hotel, good swimming pool, handy to the beach, near a metro station. Excellent breakfast

Miinukset: on a night time the area was a bit dark and dingy. Expereinced traveller and felt that you had to keep your wits about you. Nice place to stay on a night you can always get a taxi.

Plussat: walking distance from beach...hotel very flexible in regards to changing nights of stay with no penalties for leaving early...close to subway...english speaking staff

Miinukset: Location of hotel is at lower end of Copacabana Beach - which is not in the heart in Rio....

Plussat: location is perfect, just beside copacabana, near the autorental street, a bit dangerous at night, be carefull!!

Miinukset: the hotel staff has lost some clothes and did not refund nor apologise with us.. this is not a compain it's an important info for other turists.

Plussat: spacious room, good location not far from the beach and not far for touristic sites, pool on the roof, clean rooms, good breakfast

Miinukset: dirty curtains in dinner room, staff at reception not so friendly and helpful, dinner not that special

Plussat: Excellent value; the presidential suite was really nice. I loved the stylish, fairly modern but comfortable style of decoration. The bathroom with jacuzzi/sauna was top-notch and the bedroom was perfect.

Miinukset: My only complaint is that some of the furniture in the room was worn--if it had been in closer to new condition, the suite would have been perfect.

Plussat: Service in reception

Miinukset: Quite poor desing of standard room, bad smell coming from the kitchen's vents

Plussat: Very friendly and helpful staff, who gave us lots of advice. About a ten minute walk from Copacobana Beach.

Miinukset: A bit of a walk to get to restaurants, there are none beside the hotel. Not really luxurious enough for a 4 star hotel, I would classify it as a 3 star.

Plussat: Free fast internet, good breakfast

Miinukset: big level of noise due to conditioners blocks near my windows

Plussat: the size of the room was quite large, the staff was friendly and very helpfull

Miinukset: there is no central airconditioning - they have window units mounted in the individual rooms. Most of these AC window units are very loud...

Plussat: Good location, good breakfast, good dinner.

Miinukset: I asked a day before I left about the amount of money I had to pay by checking out. They forgot the 10 per cent tax and so I had no money left when I went to the airport. Some staff speak English poorly.

Plussat: Just three blocks back from a world famous beach. People very friendly and mellow. Many sites very near. Beach drop dead gorgeous and didn't want to leave it....ever.

Plussat: It was very comfortable and I would say it is certainly a good value for money.

Plussat: Proximity to the Copacabana beach, proximity to shops, restaurants, travel agents, rent a car and everything you need

Miinukset: Room was very simple, no fitness

Plussat: People are very friendly - breakfast was very good and enough different choice

Miinukset: Furniture, AC was very bad.

Plussat: Excellent staff, good breakfast, good sized room with a safe.

Miinukset: No tea/coffee facilities. The glasses in the bathroom, although wrapped in plastic sleeves, were stained with toothpaste.

Plussat: Great view from breakfast room / poolside. Rooftop staff nice. Good location.

Miinukset: Front staff unhelpful on arrival - could not find reservation, and would not help by allowing us to find it online. Gave upgrade, though debatable whether the room was any better than the one booked. View not great for 'superior elite' room. Room internet not free (not as advertised). Mosquitos constant in lobby area, where you need to be for wifi. Staff generally aloof, not pleasant or welcoming. Breakfast a chaotic experience - first day better.

Plussat: Location.

Miinukset: The service is really poor., the rooms extremely dated, I would not recommend to anyone and or return.

Plussat: Fantastic size of the rooms, great bathroom and incredible view. Swimming pool was great and the view again superb. Great access to the beach with complimentary chairs, umbrella and towels. Staff very polite and helpful. Breakfast fresh juices were delicious as we're the cakes.

Miinukset: Breakfast hot savoury food variety was limited but ok quality. Rooms and especially bathrooms needed extra attention to clenliness

Plussat: the location hospitality of staff

Miinukset: value for money is too high Gym not free poor internet connection in lobby. no free WiFi in rooms.

Plussat: Staff were polite and cooperative...one guy helped us a lot his name is Daniel at the reception. Location...at the beach and many shops are around Security for the hotel is good

Miinukset: Food at breakfast is boring where every day with the same dishes Facilities and furniture some of them are old Gym is small and has to pay in order to get inside Prices are high for accommodation and minibar no complementary water or coffee like similar 5 stars hotel no free Wi-Fi except at the lobby... late check out is expensive....

Plussat: Excellent location with good view

Miinukset: The pool was very small. The breakfast not as good as good as other hotels in this price range, The reception staff were not very friendly or helpful, which is unusual in Brazil.

Plussat: We went on the city day tour and saw the sights. However the weather was misty so we didn't really see Christ the Redeemer too clearly.

Miinukset: Trying to cross the road from the hotel to the beach.

Plussat: Great location, very clean room& pleasant and helpful staff

Miinukset: Toilet seat was broken

Plussat: Very good location and good/modern facilities

Plussat: Other than location, nothing else.

Miinukset: There are too many things I did not like about Rio Othon Palace. Here's just a few: 1) They cheat you by playing with words. "Guaranteed Ocean View" room will get you a room on the side of the building with a distant view of the ocean 2) Absolutely rude front-desk staff 3) Confirmed to by e-mail that they would put an extra bed in the room but refused to do so during check-in 4) "Heated Pool" is anything but heated. 5) Said they exchange Canadian dollars but refused to during check-out time. 6) Hotel is very old, falling apart, and badly in need of renovation. Overall, a 2-star hotel at a 5-star price. I will never recommend this hotel to anyone and will use every forum to warn other tourists about how they cheat you.

Plussat: Hississä jumissa 10 min!

Plussat: Lähellä rantaa

Miinukset: Ilmoitettu , että parveke. Huoneissa on ranskalainen parveke, joka on noin 40 cm leveä. Yläkerran ravintolan palvelu on huonoa, samoin vastaanoton.

Plussat: Hotellissa oli kaikki tarvittavat palvelut. Aamiainen oli erinomainen, henkilökunta ystävällistä. Huoneesta oli mahtava näkymä rannalle.

Miinukset: Huoneessa oli riittämätön ilmastointi.

Plussat: Erinomainen sijainti, see front huoneista löistävä näkymä merelle. Hyvä aamiainen.

Miinukset: Huoneen kokolattiamatto nuhruinen.

Plussat: Location on new YEAR's eve

Miinukset: The standard of the room was unacceptable... But the hotel are under restoration and renewing... Which means that our room might be comfortable in the future.

Plussat: Siisteys, sijainti, ystävällinen palvelu, hyvät näkymät huoneesta, kattoterassi

Miinukset: Ilmastointi ei toiminut kunnolla, lukulamppu ei toiminut, vaikka molemmista huomautettiin

Plussat: Close to the beach

Miinukset: Very worn out hotel, unprofessional staff (it took 1 hr to check in), rooms were old, looks more like a 1 star hotel/motel than a 5 star hotel. I would not recommend this hotel to anyone. A true tourist trap!!!!