Rio de Janeiro hotellit Barra da Tijuca

Plussat: Clean and very nice

Miinukset: N/A

Plussat: Location was a plus for sure. Nice and quiet part of Rio. The hotel was clean and a safe environment. Breakfast was also quite nice.

Miinukset: Hotel is a bit dated - could do with some updating. Extras were somewhat overpriced as compared to equally nice hotels in Sao Paulo. Avoid their taxis outside the hotel - way too overpriced.

Plussat: Location is perfect, in front of the beach and near to several great restaurants and shops!

Miinukset: Furniture and decoration are outdated!

Plussat: Everything was great! The hotel is very comfortable, the people very kind, food delicious! I had an amazing time over there!

Plussat: Amazing and comfortable.

Miinukset: At the breakfast they should have more vegan options.

Plussat: The staff was outstanding. It was my birthday and to my surprise I got a knock at the door. And it was room service with a nice birthday cake dessert. It was such a wonderful touch.

Plussat: Proximity to Natural Reserve.

Miinukset: Too many rooms. Challenging to supply adequate customer service.

Plussat: The location is nice and quiet. However it's very far from any activities and the hotel's activities are far more expensive than the other hotels we stayed at.

Miinukset: There were costs included in our invoice at check-in and check-out that were either not disclosed (activities cited as inclusive at the hotel are actually approximately R$68 per day per person and included in your costs, without a breakdown. We found out upon inquiring.) or billed incorrectly. The cups for tea/coffee in the room are paper cups which are non-reusable and not environmentally friendly. This takes away from a homely feel. There were lots of children under 10, the fact that the hotel is so child friendly should be disclosed - we would have stayed somewhere else. In addition, there was construction being done at the venue right next to the pool, which was quite noisy. The service by the pool was not great, one of the waiters never brought back our change, even though the service fee was included in the bill. The restaurant lost track of our food order and after 45 minutes waiting for our food we had to re-order. Not a five-star hotel in my opinion.

Plussat: Recently renovated rooms with outstanding places for breakfast/lunch and even dinner. The hotel boasts private access to the beach with WiFi and service (sun beds/umbrellas). We appreciated the private entrance back to the pool side. Honestly, I would go back there anytime as it feels like home. The staff is so helpful and smiling. Thank you so much guys for this fantastic treat :-)

Plussat: View, big room, good breakfast

Miinukset: Dirty bathroom, forgot to put a dental kit. Slow maintenance Airfield nearby

Plussat: Beach access is excellent. Facilities, staff, restaurants are all excellent. Staff very helpful and accommodating.

Miinukset: Not walking distance to anything. Traffic is challenging.

Plussat: Somewhat in a nice area with a nice beach, but don’t stay here if you want to be in Ipanema and in Copacabana because you will be stuck in traffic at all times. The staff are really friendly and helpful. Especially the conceirge staff. The supervisor provided a free meal and was credited the difference in room rate which I didn’t request so I was impressed.

Miinukset: The rooms are nice but need a refresh. I booked an ocean view room only after a 14 hour journey and arrival time they didn’t have any more rooms. “Upgraded” to a room overlooking the ocean the next day with unsightly stains on furniture and encouraged by supervisor to move to a “quiet room” overlooking lagoon. The supervisor neglected to point out the room service door was opposite this room and I enjoyed door slamming all night. The third room’s A/C barely worked and I was not going to move again.

Plussat: Reception- With Egyptian name SO good we came back again

Plussat: Hotel Staff and the food at the sushi restaurant

Miinukset: Its a little far from main centre but as a stand-alone resort hotel its great

Plussat: Fairly close to the Rock in Rio festival site, about a 15min walk. Staff provided for early check-in because their pool facilities were under renovation.

Miinukset: The price was extremely high on the day I stayed here because of the Rock in Rio festival, but that was to be expected.

Plussat: We had very good experience there. Super helpful and friendly staff. very clean and good facilities. All about the hotel was perfect.

Miinukset: Acctually nothing, just if you are going to visit center of Rio, concider the location.. It was not our issue any way.

Plussat: * Good sized bedroom * Amazing reception staff * Nice views (lagoon side) * Comfortable bed * Good amenities * Excellent in-hotel restaurant

Miinukset: * Bad acoustic isolation * Expensive considering standard Mercury differential * Misconducted security personnel with unnecessary rude attitudes * Isolated place with lack of restaurants/bars around * Unfriendly carpool reception (probably due cab friends) * The bathroom was not well clean

Plussat: excellent service and staff

Miinukset: all was great - no complaints

Plussat: Clean and comfortable environment. Oasis for international travelers. TV also had accessable HDMI ports, which was nice for watching streaming videos.

Miinukset: Property is starting to show wear. The seams on counters wearing out, some of the fixtures showing age. Takes away a bit of value, but not comfort.

Plussat: The friendliest and most helpful reception staff. Any questions or problems i had they were happy to help me with and always seemed happy to see me every morning! Definitely recommend the hotel if visiting Rio. Even though a little away from the beaches and the centre, at least you feel safe and well looked after. Will be staying here again on my next visit!

Plussat: Generous room size, comfy bed, nice view, very clean, attractive bathroom, friendly staff

Miinukset: Noise from the road, no hot water in shower despite telling them about the problem, air con too strong and thermostat not working well, no free bottle of water each day, breakfast omelette station not running every day, weak coffee

Plussat: The breakfast was very good. Location excellent and enjoyed free deck chairs on the beach. Staff were excellent - helpful and friendly. Loved sea view from balcony and also sauna.

Miinukset: The bathtub in our room could have been cleaner.

Plussat: Staff were lovely

Plussat: The balcony view to the sea, it’s amazing, beautiful place to seat in the evening after shower and have a nice bottle of Champagne. The receptionist was a very welcome and helpful, it’s a family place very quiet, perfect for a family trip, I will be back and I just had make my reservation for this year return.

Miinukset: The only negative thing I have to say was the internet connection on the floor I was, but they change me the room as soon I complain about, the other problem I have was the door key on my 3 days stay they have to come on my door to reset the door, but all this small problems was sorte straightaway, they are all very professional and helpful.

Plussat: Perfect ocean view. Location a little far from center but quite and safe

Miinukset: Nothing

Miinukset: Majority of staff unfriendly.

Miinukset: Facilities maintenance

Miinukset: Very poor service in the hotel restaurant, Brasilierinho. Food was bad and also restaurant charged for some dishes that were not according to the description on the menu.

Plussat: Location!

Miinukset: The room was not proper for any guest stay!

Plussat: Good location. Great outdoor pool

Miinukset: Restaurant offers very moderate meals. No outside terras & bar; it’s all indoor. Bar and restaurant close at 11 PM

Plussat: The stuff is so kind and professional. The breakfast is very tasty. The position is excellent