Rio de Janeiro hotellit Jacarepaguá

Miinukset: The air conditioning in my room used to stop working during the night. The problem was apparently solved in the third night but happened again in the fourth night. I woke up several times because of the heat caused by the lack of aircon

Plussat: This was quite likely the best hotel experience of my life. A superb hotel in every way.

Miinukset: No, this is a superb hotel.

Plussat: Service

Plussat: Great breakfast

Plussat: Great hotel, great accommodations, but food and room extras were overpriced.

Miinukset: Very pricey because of the Rock in Rio concert...

Plussat: Everything!!!

Miinukset: Nothing!!!

Plussat: The guys at the bar especially Marcelo was particularly helpful. a great barman. Breakfast was one of the best buffet I've had. Pool was nice. The hotel itself is a lovely new environment.

Miinukset: I think the guys at reception came across a bit rude and a little patronising as if they didn't like us checking into this hotel. The location isn't the best. Yes it seems a safe area. But theres nothing within walking distance apart from a mall that sells mainly Brazilian/S.American brands.

Plussat: Very friendly from the doorman to the room attendant

Plussat: I enjoyed the bartenders. They were very nice and helpful. My husband and I loved Calton.

Miinukset: The only thing I didn't like is the check in time on one website stated something completely different then the real check in time. Granted that might not be the hotel fault but I think accommodations should've been made a little better.

Plussat: Hilton is always a good choose. I love this hotel! I love the views from my room and the room was more than what I expected.

Plussat: The staff was extraordinarily helpful and friendly throughout our stay -almost to a person. Management and the front desk were efficient and helpful. Definitely a 5 - star experience! I would definitely recommend this hotel

Miinukset: Location , its far from the beach although they do have a shuttle to the beach and the beach is fun

Plussat: All around 5-star experience.

Miinukset: No

Plussat: Limpeza

Miinukset: Staff very helpful and friendly but untrained. Breakfast with variety but poor quality of products. Clean room but much smaller than in the pictures, singles and twin beds the smallest size. Bad location, you need to get car to go around in any place, even a bakery. You will have a very bad impression how this city looks like, if you stay in an area with more infrastructure you will see a totally different city.

Plussat: Some of the staff really tried hard to understand us despite the language barrier

Miinukset: We requested an extra towel .. it took 2 days to get back to us. Our door was broken. Poor cleaning of rooms - they literally make the bed then leave.

Plussat: The venue was good, nice pool and sauna facility

Miinukset: There were many problems with the room, tv remote control didn’t work, kettle stopped working, and at check In the room didn’t work so they sent me Do another room and that didn’t work so they sent me back to the first room, so I’m going up and down elevator 3 times with my bag instead of them having someone else test it and let me know.. staff seems polite but had no urgency to solve issues or maybe it was just incompetence. I asked urgency to solve the kettle problem the receptionist wrote it down on a piece of paper said he can’t guarantee it will be quick (lol) and then forgot about it, something simple took hours.

Plussat: Short but very comfortable stay. Very clean bedroom and bathroom, amazing bed and pillows. Well maintained pool. The breakfast was tasty and had a very good selection. I would definitely recommend it for a short stay in Rio. Pet friendly (BRL 100 extra charges, incl. water bowls, food & a toy)

Miinukset: More shower toiletries could have been provided. The bedroom telephone never worked properly Some of the breakfast items were cold, and the Pao de Queijo was very hard. The entrance gate to the parking was not working and nobody was checking who came in/out - that could be a safety issue in a city like Rio.

Plussat: Friendly staff who attended to all our requests

Plussat: The breakfast was well balance.however there could be a variety of egg preps rather than scrambled for 10 days.i loved the juices.there was a lot of baked stuff

Miinukset: The cleaning services were not upto scratch.imy room was cleaned everyday but the standard was not so great.i could have liked refills for teas and sugar more consistently

Plussat: The reception team provide me a great support in my check in and check out as well

Miinukset: No comments

Plussat: Quite good breakfast, location is a bit off from the main attractions but still OK.

Miinukset: A bit too cold, both in a room and also in the shower, quite poor water jet (hate when its like that in hotels). Window isolation could be better - traffic from the street could be quite annoying sometimes.

Plussat: New and clean facilities. Staff extremely helpful and friendly.

Miinukset: Breakfast was excellent in variety os options to choose from and quality. But, frequently, a wait was needed to items to be replaced. Some wait was also needed for the tables to be clean and prepared for the next guest.

Plussat: breakfast is good

Miinukset: most of the staff dont speak english or spanish

Plussat: Good hotel, pleasant staff and good facilities

Miinukset: Swimming pool shut earlier than stated. Lots of small flys in the bathroom. Slightly remote in terms of location for Rio tourist attractions.

Plussat: Location

Miinukset: Rooms not ready on arrival No blankets fridge not working WiFi rubbish Poor customer service Pool area dirty

Plussat: The location was perfect for the conference my partner was attending at the Riocentro conference centre. The suite was also very clean, of a good layout and size. The staff were always helpful and the banks/shopping just downstairs was very convenient.

Miinukset: I had selected a double bed but the single beds in the room were not attached to each other, so my sleep was effectively on 2 single beds. This was very, very annoying! The breakfast was good but I think there could have had more variety. I stayed for 1 week so breakfast was very repetitive after a couple of days.

Miinukset: Breakfast is expensive and awful, rooms have nothing in them, we had to fight for towels and they were threadbare. Kitchenettes don't even have glasses or cutlery. No spare bedding, bathroom not clean, Balconys have air conditioning units that put out hot hot air, pool is in car park, photos very misleading. I had the place booked for 3 nights and left after 2

Plussat: Exit to restaurants and laundry including mc Donald’s

Miinukset: No kettle in the room to make coffee or tea

Plussat: Friendly staff

Miinukset: WiFi could be stronger

Plussat: NOTHING, THE POSITION IS VERY WORST AND THE HOTEL OLD FASHION, STAFF NO SPEAKING ENGISH AND VERY DIFFICUT TO GET ANY SUPPOT, YUO WILL BE ALONE WITHOUT ANY SUPPORT, I WILL NOT SUGGEST IT ASLO THE RATE FOR TEH ROOM IS TOO HIGH FOR TEH TYPE OF HOTEL AND SERVICE, AVOID TO STAY ONE NIGHT IN THIS HOTEL

Miinukset: ALL IS WRONG