Riverside hotellia

Plussat: Our stay would have been perfect if we hadn't been assigned a room above the event hall. The music was so loud that the floor was vibrating below us intermittently from 6pm to modnight and we could hear every song, every scream, every time the DJ said something. I wanted to take a bath and knew I wouldn't actually be able to relax. We wanted to watch a movie but had a hard time hearing the television when the music came on. I went to bed early with ear plugs in. We called the front desk several times and they said they were unable to move us and unable to give us a refund so we could check into another hotel. My boyfriend took on the brunt of the conversations and he became super upset. I could feel his blood pressure had gone up when I held his hand. Though unable to offer us a solution they were very generous in their attempts to make our stay a positive one. They comped valet and also dinner at the hotel restaurant. The next morning we were able to enjoy the hot tub and pool. I would definitely stay here again but not on a weekend probably and I would absolutely call ahead of time to make sure there's no large events happening that include a DJ.

Miinukset: Very, very loud music at wedding. It felt like our room was above a club.

Plussat: The building and ambiance is incredible. Their decorations at Christmas are a sight to see. Walking distance to many restaurants and bars. The restaurants and bars at the hotel were truly outstanding.

Miinukset: The check in and check out was horrendous. If the building wasn't so nice, that would be enough not to come back. The employees at the front desk weren't the most pleasant of people to interact with.

Plussat: Architecture

Miinukset: My room on 1st floor. View of hosepipes out the window. Very noisy at night from hotel bars below. Terrible location of the room and for the money I paid I expected so much better. Very disappointing experience.

Plussat: needed a little getaway and MI did not disappoint

Miinukset: more towels at the pool

Plussat: Everything

Plussat: a most beautiful property. so many artifacts from so many different parts of the world. several restaurants on the property. the staff are helpful and polite.

Miinukset: very early in the morning there was work being done outside my room that woke me up and lasted for at least an hour and a half. that was very annoying.

Plussat: It was a beautiful historic hotel in the heart of downtown Riverside. The staff was wonderful! We ordered room service out last night there and the food was delicious. We only wish we had more time to enjoy the amenities!

Miinukset: Everything was wonderful!

Plussat: Downtown riverside idiot started leaf blowing at 5am

Plussat: Luggage & valet were very kind.

Miinukset: Bed was very hard. Pillows as well.

Miinukset: For cost of hotel they should have free WiFi in rooms

Plussat: Staff was amazingly nice and everything made you feel on vacation.

Miinukset: I was charged over $200 in "authorization fees" even after I had checked out and when I called to find out what it was for they told me they didn't know and it "should" clear within the next few days.

Plussat: Not a lot to due near by leaf blower started outside a 5am

Plussat: Breakfast was always great and the foo staff were very helpful and gracious

Miinukset: Needed a fridge, I had a injury that needed icing 3X daily, so I had no way to keep my ice pack cold. I had to use the bags that I brought and walk to ice machine (in a walker) and that was difficult

Plussat: The staff was so friendly! The room was excellent, very clean and the bed was really comfortable.

Miinukset: Nothing!

Plussat: The bed was amazingly comfy

Miinukset: Nothing

Plussat: Clean rooms & quite.

Miinukset: Nothing

Plussat: Nice room, nice area and safe, agreable personnel

Miinukset: Pool water too much chlorine!! Breakfasr can be better

Plussat: the desk staff was friendly and printed me a map. the maid gave me a thin blanket. the duvet cover on the bed was too hot for me. This is a problem I have learned to anticipate when I travel.

Miinukset: For the price I expect breakfast to be included. The selections were poor but the worst thing was that the coffee was served in paper cups. I spilled it all over my hand because the cup was too hot. No injury, but very annoying, and someone had to clean it up.

Plussat: Front desk staff was truly outstanding! Made me feel welcome from start to finish. Room was spotlessly clean. Breakfast was excellent for this price range. Short stay just for business, wish I could have stayed longer!

Plussat: Staff was friendly and it’s very quiet

Miinukset: The bed was horrible. My back and hips are killing me. Otherwise I loved it.

Plussat: It was close to family

Miinukset: Room was basic

Plussat: We were very happy with all of the staff and the welcome we received when we arrived. Excellent Staff.

Miinukset: Our Bathroom showed sighs that someone had been in our Bathroom using it while we were out. It was during the time that TV was being worked on. There were shoe tracks that we did not do.

Plussat: Staff very nice.

Miinukset: Rooms are very small not justified for what I paid per night.There was construction and they were revamping rooms so microwaves and refrigerators were in the hall. No refrigerator in the room no vent I. Bathroom. I expected more from a Hilton property.

Plussat: I love the free breakfast

Plussat: Room layout We were upgraded Spacious room

Miinukset: Pillow top bed that I could not get into. Glasses with the ice bucket were not wrapped at all and water spotted

Plussat: I've stayed here several times now and always enjoy my stay.

Miinukset: I was surprised and disappointed to discover that they started charging for overnight parking. I've never stayed at a hotel that doesn't allow someone to park there for free.

Plussat: Only good thing is the proximity to downtown. We were woken up at 6 a.m by a fire alarm they couldn't turn off for over 30 minutes on my boyfriend birthdat (reason for the stay). After leaving the room for the day and coming back at 6 p.m we noticed the house keepers never even came. When we called the front desk to let thme know the situation wasn't addressed nor did they offer a solution. Plus we paid 24 dollars a night for self parking. Terrible time and accommodations at the Hyatt. Such a shame we will not be returning to this hotel.

Plussat: Nice staff, large corner room that was really clean. Breakfast was pretty good.

Miinukset: We took the last parking space and it was $14 and no microwave in the room.

Plussat: The room was clean and spacious. The location was convenient.

Plussat: The staff were really friendly.

Miinukset: We ordered food from the restaurant downstairs and it was the most disgusting food hours can eat.

Plussat: The hotel was generally clean in common areas and the room itself. Not luxurious, but very functional.

Miinukset: We booked 2 queen beds and unapologetically were told only a single King was a available. I would have booked a different hotel and skipped the Hyatt. I got barely an apology and had a very unpleasent night in a room not suitable for my family.

Plussat: Beautiful and comfortable room and bathroom. Enjoyed restaurant downstairs and easy parking access.

Miinukset: The noises during the night.

Plussat: The room was spacious and clean. The bathroom was stylish.

Miinukset: The parking was expensive (an additional $14) but there was ample free street parking, which I wouldn't have known about if I didn't think to ask. WiFi in the room also was not free another extra $13!!! You can become a member and get it for free

Plussat: The suite was nice and pretty

Miinukset: The front desk and management and how they run their hotel. They didn’t give me my room till 2 hours later and supposedly they had called me when the room was ready I got no call they just said that because I was the one that called no one apologized and “the manager” was like well you can come get you’re key now it’s ready. No discount no nothing this place is the worst hotel I been too and I paid a lot for just one night. The front desk will tell you one thing but the manager would tell you something different. Overall had to be at my friends room In the mean time. Also check out time is at 12 and I had people knocking calling and knocking again on my door cause they thought I checked out they didn’t let me enjoy my stay. I will be complaining to corporate about this.

Plussat: We have been coming to this hotel for years and we love the updates

Plussat: Room was excellent. Very comfortable bed!

Miinukset: Drunk people wandering the hallways, making a ridiculous amount of noise until about 2 AM. Coffee Pot didn't work. Charges for parking.

Plussat: Up to date. Clean CREATIVE (loved the motion light detector under bed). Large room Location super

Miinukset: Bed was very good, but compared.to some.marriotts, not the best

Plussat: The room was huge and beautiful!

Plussat: It was very clean and close to the downtown area! My niece and nephews had so much fun in the pool.

Miinukset: Paying for parking.

Plussat: The calmness of the area and very close to a lot of food places which was a plus

Miinukset: There was a few bugs and roaches in the room, I got rid of them but it was something I was not expecting to be honest but overall it was fine

Plussat: The bathroom is modernized and functionality is excellent. The service personnels were friendly and tender fast service especially the one that brought the microwave to our room. The housekeeping personnel were very friendly and courteous.

Miinukset: The AC was a little loud but the air pressure and exhaust is excellent. There was no valet parking.

Plussat: Clean and friendly

Miinukset: Neither the mini-fridge nor the A/C worked.

Plussat: The bed was pretty nice, the room was comfortable.. Nice layout, loved the bathroom

Miinukset: No continental breakfast, is that too much, or do only Common hotels offer that?

Plussat: Everything

Miinukset: Nothing

Plussat: Room was clean, size, and set up made it easy and convenient.

Miinukset: The pillows were small and awkward, the shower stall had no shelf space to put shower items on and floor anti-skid was peeling off and sharp.

Plussat: Mattresses

Miinukset: Check out time, when checked in late late....

Miinukset: Yes! the charges! They charged me $---- and they didn't refund it yet!!!

Miinukset: Could use a microwave in the rooms.

Plussat: This place is very nice area with food.

Plussat: Loved the fresh waffles. Room was very clean and nice.

Miinukset: Would have liked more selection of breakfast beverages, only had orange juice and coffee. Apple juice was out and did not find any tea. Heavy duvet was too warm for the night and hard to separate to get comfortable. Quite a bit of street noise.

Plussat: Awesome location! 5 min. walking distance to the Fox Performance Theatre. Great places to eat around the property, and comfortable beds!

Plussat: Great location! Very clean and updated rooms!!!

Plussat: Tiny room but just fine for me for one night. The room was very clean and nice with lovely clean bedding and furniture and even nice plantation shutters at windows.

Miinukset: Since I’m traveling solo this time I’m cautious about my surroundings. When I pulled up to this property in the dark that I’d seen prior to booking, it seemed a bit of a sketchy area. Daytime shows that it’s not too bad really

Plussat: The price, my destination was a bit further but the hotel was worth it.

Miinukset: No jacuzzi but summer is hot

Plussat: love the comfortable beds.

Plussat: Excellent staff and cleanliness

Miinukset: Location

Plussat: So clean and uber comfortable beds and bedding! Front desk staff was always friendly and cheerful! Will stay again.

Miinukset: Would have loved a coffee station in lobby, but that's it!

Plussat: I liked the cleanliness of it and all the resources it had.

Miinukset: A lamp in our room fell off; that’s probably the only problem I ran into.

Plussat: Convenient location, easy to get to, and very close to UCR. Staff was friendly and accommodating, rooms are comfortable.

Miinukset: Going to our room the hallways smelled like the carpet was just shampooed.

Plussat: Staff was very nice. Izzie at the front desk was able to check us in early. He was very friendly and accommodating. Hotel and our room were very clean.

Plussat: The restaurant staff - Annie, Will and Mark - were very friendly and helpful. Our daughter is going to UCR and they provided a lot of useful tips for an incoming student. Tiffany at the front desk was also very kind and helpful.

Plussat: Location to my destination.

Miinukset: Sink is separated from the bathroom

Plussat: Great customer service. The eatery area was about to close and they stayed open for us and was very accomodating.

Miinukset: The carpet in the lobby area need to be replace or deep cleaning. They might've had alot of traffic and it shows.

Plussat: Convenience and Cleanliness Everything I requested we did receive And I appreciate that very much, Staff was very polite and courteous lobby very nice The room was very large, with a Comfortable bed

Miinukset: I’m not sure if they were doing construction next-door they had a green screen around it, it looked like nobody was doing anything I don’t know if the property is just abandon-but there was also a poor homeless man that was sitting outside when we arrived and when we left he was still sitting there

Plussat: Location and cleanliness

Miinukset: Lift was old

Plussat: They have Netflix

Miinukset: Staff at the check in counter is unprofessional and not polite. I travel with my wife and child party of 3 required 2 bed. I have question regarding the size of the bed, are they twin, full or queen. She just keep saying I didn’t book you room. I don’t know three times. She is so rude and keep saying you use the third party to book this room we have no idea how is the third work. And told me You should use Marriott website to book your room! I like to know is booking.com and Marriott have a bed relationship?

Plussat: Location and cleanliness

Miinukset: The bed could have been more firm

Plussat: Nothing

Miinukset: Very scary people hanging out at this hotel.

Plussat: The location is perfect! So close to UCR and University Village where you can get anything you want to eat . And there is a Starbucks right next door!

Miinukset: The walls are paper thin and I could hear everything from the people next door. There was a cat Howling outside my door for hours. At night the parking lot was crammed and some people that looked like they were up to no good!

Plussat: Property was nice and close to what I needed.

Miinukset: Staff was rude, not only to me but others I observed. Overall attitude was dismissive and annoyed. I went to ask a question my second day and no one ever responded to the bell. Of all the hotels I’ve ever stayed in~ which is extensive~ I’ve never had incidentals removed from my account and held until after I checked out~ this was not ok! The facility was nice but service of customers was terrible. Not inclined to return.

Plussat: This place is comfortable. It has a good value for price and is right near the highway. I gave it a high rating because the room was so clean and the beds so comfortable. Both times they accommodated the room change, and the new rooms were very comfortable. Don't be afraid to ask for a room change if somethings wrong.

Miinukset: It is not without issues, however. The breakfast is pretty mediocre. This is the second time I have stayed there recently and so I brought food with me this time. The rooms have a decent sized mini fridge and a microwave. I just went to get coffee or juice, which they have. I used to work in hospitality so cut these guys some slack. They are probably bare-bones staff. The first time I went, the water in the shower didn't get fully hot. The second time, the T.V. didn't work (different rooms).

Plussat: Good location for UCR Extension building. Nice shopping plaza next door with lots of food options. Room was spotless.

Miinukset: Lighting in room is minimal -- only fairly harsh overhead recessed lighting, no bedside or desk lamps.

Plussat: It was close to the area that I was there for.

Plussat: It was Clean

Miinukset: Nothing

Plussat: The bed I sleep till 3 every day

Plussat: Room: Bed and shower are perfect: comfortable and clean. Large bedroom. Refrigerator. Parking: Free parking right outside. Location: Very close to UCR. Starbucks few steps away. Staff: Flexibility. Very customer friendly.

Miinukset: Breakfast

Plussat: The location of Dynasty Suites hotel was close several freeways which made going downtown or any part of the city very convenient. The surrounding area of the hotel is close to UCR, within half mile, but the area is suffering from not enough restaurants and bars within walking distance of the hotel. I would stay in this hotel again, the staff, the room, the price and easy access to freeways made it worthwhile. The also offer a Continental breakfast

Plussat: Complimentary toiletries are good.

Miinukset: Small drop down ironing board attached to wall was inconvenient to use.

Plussat: The room was very clean and the bed and pillows were comfortable. Linens clean and well pressed. Very well located, close to UCR campus and good options for coffee and meals.

Miinukset: Breakfast has lots of room for improvement. Breads/sweet rolls and fruits are very poorly selected and varied

Plussat: Very clean and the rooms had a completed new looj

Miinukset: As I entered the home I notice a scent . I did not know if it was an air freshener or a odor . It was a heavy musk scent. It smelled as if Indian food was prepared in the room. I had to use my own deodorizer I carry in my car. I sprayed the room several times as I left and returned to the room. Also I notice on two walls stains . I wiped the stains and drop marks myself. I can only image what was throw against the walls. I used a towel to clean up and the towel was heavily soiled. Also I was wearing white socks and after crossing the room once. The bottom of the socks were blacken with dirt ?

Plussat: Loved everything..big tv super clean and sooo comfy.

Miinukset: I actually have nothing bad to say cause i loved it

Plussat: Staff was very nice. Registration and check were smooth and easy. Breakfast was very nice. Good food and clean. Room was clean and in good condition. A good stay for the money.

Plussat: The staff was super nice and attentive... I super appreciated them allowing me to check out late

Miinukset: Honestly the property didn’t have anything I didn’t like

Plussat: Variation in breakfast is poor i.e. limited

Miinukset: Not to do with the hotel but a large number of homeless people on the streets up there

Plussat: I stayed last week and this week. Last week was not as bad. This week my room was dirty and it smelled BAD, even the pillows on the bed smelled of mildew. I felt very dirty after leaving the facility today.

Miinukset: I stayed last week and this week. Last week was not as bad. This week my room was dirty and it smelled BAD, even the pillows on the bed smelled of mildew. I felt very dirty after leaving the facility today.

Plussat: Clean room

Miinukset: The carpet was dirty with spots

Plussat: Breakfast was happily better than expected; highly satisfied. Staff was very helpful and friendly. Rooms comfortable and clean.

Miinukset: Lighting in room could have been better.

Plussat: They took two deposits

Miinukset: It was not friendly

Plussat: Staff was friendly, great service.

Miinukset: Seedy crime location

Plussat: location

Plussat: Staff was friendly, and the room was nice and clean. I really loved the shower, hot water and great water pressure. I will definitely stay here again when I'm back in the area.

Plussat: There are other services next to the hotel.

Miinukset: I didn't like the impersonal feel of a all glass in front desk, It gave you a sense the neighborhood was not the best.

Miinukset: How I pay all that money and I can't check in at 11am seeing that check out is 11am the following morning u shouldn't have to wait till 3pm to check in if I pay for a room I should get my 24 hours dnt u agree

Plussat: It was conveniently located for the location we were visiting, with a reasonable price.

Miinukset: The room description said it included HD TV, and a coffee maker. The TV was somewhat blurred, and *LOW-Def*, at best. There Was NO coffee maker IN the room. They had coffee available, but one had to go to the office between 7:30-9:30!

Miinukset: Scary area, no blankets- only two sheets. Outside was very dirty.

Plussat: It was clean cool and comfortable. Best of all there is a large mall 2 blocks away with a good choice of places to eat.

Miinukset: Nothing really.

Plussat: I was acknowledged and helped from the moment I stepped into the office and he was very fast and friendly with my payment and helping me. As well as the same for check out and the room was clean as well

Plussat: Everything room was great the shower was the best up high because I’m 6-3 some showers are short. the person who checked me in was very nice and helpful. I will come back here again

Miinukset: Nothing

Plussat: Had a comfortable night’s rest. Great Customer service. Great room.

Miinukset: Not Applicable

Plussat: Rooms were clean. Staff was nice. I liked the fact there wasn't any foot traffic from people not staying there.

Miinukset: They could have coffee in the rooms. Refrigerator could've been turned up and cold already. Nothing we put in it was cold the next morning. Bigger bar of bath soap or a few of them.

Plussat: N/A

Miinukset: it was not what we seem on the computer

Plussat: Convenient location for my business trip

Miinukset: Mold growing in desk drawer, no coffee pots in room.

Plussat: None

Miinukset: The pillows smelling like sweat, need to be replaced every day. Need a refund.

Plussat: The staff is always very nice, professional and helpful! The rooms are very clean and look modern. BONUS: Laundry Facility on site!!! So convenient!!! Will continue to stay at this Days Inn location in the future :-)

Plussat: The bed very comfortable

Miinukset: A weekly rate

Plussat: Every thing about the stay

Miinukset: Highly recommend it

Plussat: Frankly nothing.

Miinukset: Facility is tired, both inside and outside of entry door was black from being kicked open and shut so often. Towels were of motel 6 quality. Taking shower I could see hair strands from prior occupant. Walls were thin. This site appears to be rough area,people hanging out. Office Front doors locked, with window only access after dark.

Plussat: Love the remodeling they have done, should update the photos online. Also my husband and I stayed there with our 10month old crawling baby and there was plenty of space for us all plus the room was nice and clean. The bed was super comfortable it was comparable to the resorts we stay in.

Miinukset: The breakfast could have had more choices. The pool really needed to be cleaned, we were not able to enjoy it because from our room on the third floor you could see the dirt in it so we never ventured in. Also did not enjoy walking out of our room into a crowd of people, all times of the day and night. There were people constantly sitting on the stairs, blocking our pathwat, smoking and talking super loud.

Plussat: Great size room for a family of 5. 2 queen beds and enough space

Miinukset: When it said breakfast included I imagined real breakfast like maybe eggs, waffle makers, pancakes, what many hotels offer but it was just like toast and cereals with coffee

Plussat: the location

Miinukset: n/ait was GREAT

Plussat: The pool was a big disappointment it was dirty with cigarette buts. There were several people who just wandered the property but we’re not staying at the hotel, we finally asked them. The bed was comfortable and the room was clean and the air conditioner worked great!

Plussat: Great place to stay

Miinukset: Quietness and affordable

Plussat: It was a room with a view

Miinukset: This hotel charges a $150 deposit. That alone will keep me from ever returning. The hotel is remodeled but very plain. The curtain rod kept falling because they refuse to put holes in their new walls.

Miinukset: The room was disgusting and the photos were very misleading. The mattress didnt even have a cover on it.

Plussat: Nothing

Miinukset: Constant vehicles in and out. People in and out all night. Loud running water. Over priced. Hole in tub. Oh and the police showed up...safe?

Plussat: Friendly staff

Miinukset: Old tv

Plussat: The only thing I could say that I liked was the moment I left I can never say to myself that I will be there again because of the choices that I make

Miinukset: The whole experience itself was a traumatic experience the website where it shows Thunderbird Lodge Miss lettuce to believe that the hotel that we would have a quality tub / Spa in the suite when we arrived chatroom the spa was broken damaged and contain bacteria from the previous tenants of the room

Plussat: Not much

Plussat: I liked the fridge & microwave in the room. Beds were comfy.

Miinukset: The fridge took forever to get cold & so did the room.

Miinukset: I had an ant problem in the bathroom, was unable to get shower to work. Have stayed here before and had roaches in the room that time. Needs an exterminator.

Plussat: Clean rooms

Miinukset: The ice machine was a little far from my room

Plussat: the location was perfect great price

Plussat: The rooms are nice and clean

Miinukset: Nothing

Plussat: The decor/color theme

Miinukset: The air conditioning wasn't cooling off the room.

Plussat: Everything

Miinukset: Nothing

Plussat: Very quiet and peaceful. Wonderful staff.

Miinukset: Outdated television and it kept on losing signal. The refridgerator was noisy. Other than that everything else was good.

Plussat: The bed was nice, it had fridge to keep my beer cold, it was cool

Miinukset: I couldn't swim in the pool or skate in it cause it was a garden

Plussat: This is a super cool old structure really close to the convention center. I really wanted to like it. I think many of the rooms are different, I thought I was booking a normal room, but it was almost a small apartment. There is a modern heater/AC unit.

Miinukset: -The windows are OLD, they don't block any street noise. -There was a homeless man sleeping outside my room one morning. -The smell of cleaning products is strong. -The towels are very cheap. -The parking lot is tiny & street parking is oddly restrict

Plussat: The location is great!

Miinukset: The supervisor was not friendly at all Lack of toilet paper in room

Plussat: The location is good to downtown Riverside.

Miinukset: The staff did not believe there was a reservation even when shown the email and confirmation number. The staff told my aunt that there was NO reservation when in fact there was.

Plussat: Easy access right off the freeway.

Miinukset: Parking was terrible. I had to park and walk at least a block to the room. It is from one end of the motel to the other. I was late arriving they only had four rooms left I heard her tell the other lady in the office with her. I had put on my reservation for a downstairs room so they knew I needed one ( I have artificial knees). The only one they had available downstairs (I guess) was this one in the back where there is no parking it is all fenced in because it is along the freeway on the backside and on the westside it is a gated lock because of the neighborhood (I guess?).

Plussat: Staff at desk was courteous, the bed was comfortable, and the room was clean. Good location.

Miinukset: I was disappointed by the quality of the cable tv. The picture wasn't very clear on any of the channels. Aside from that, the toilet was very low flush and got clogged. When I called the front desk, they just sent up a plunger. I had to use the plunger myself (I didn't expect that after paying $100).

Miinukset: The TV is really bad, the color is bad and it makes an incredibly annoying buzzing noise.

Plussat: Nothing

Miinukset: Small room Not too many accommodations

Plussat: It was no food

Miinukset: The ladies

Plussat: Price

Miinukset: No shampoo or conditioner

Plussat: Simple yet clean. Had everything we needed. Thank you

Miinukset: N/A

Plussat: Cheap

Miinukset: Not really

Miinukset: It had no mini fridge and the room was a little small.

Plussat: There was no breakfast so no fluffy eggs... I requested when I booked the room online for a handicap accessible room and I'd be arriving slightly early at 1pm. So they could arrange that for me. Well I arrived around 1:30pm... they check in lady wasn't very helpful from the start saying check in wouldn't be till 3pm. Even though I had a request for a early check in. She didn't seem to care. So I just had to wait out in the sun because there's no shade and no waiting area inside or out. After awhile... 3pm was just a couple minutes away so I went to see if my room was possibly ready, just for just to tell me no and the cleaning ladies all went to lunch. No other info was offered as to when they'd be back or how much longer I would have to wait. The staff was very rude. Very slow, and it didn't even make a difference, when they finally decided they would clean/prepare the room. I am a disabled man and I am certain that I can do a much better job of cleaning/preparing the room and all the others as well myself. And I'd be on time. I watched them and they didn't even bother with cleaning certain things. So I don't think that I will be a returning guest here anymore. By the time I was to get in the room it was already after 4pm. Is this how they do things now? I always thought a good motel or hotel tried to do their best with helping to accommodate the guests. Especially if they were booking ahead of time, online. And the fact that I was disabled is a very important factor because it's not a place with elevators. Thank goodness I was able to get a downstairs Room. One thing I forgot, there must of been a shift change sometime from 3-4pm. And the check in lady after 4pm was a lot more helpful, as a actually nice and seemed to do her job.

Miinukset: Anything and everything!!! It has been the worst experience I've had yet with my travel accommodations...

Plussat: The check in lady after 4pm wad more helpful. Other than that I can't really think of anything else that I actually liked

Miinukset: All of it, checkin before the shift change, staff was a nightmare. Accommodations for were no concern for this motel. Being on time, cleanliness, safety, etc... didn't seem to care a bit.

Plussat: Safety provided is what I liked best. cameras and police patrolling. I felt comfortable, and the customer service was great as well. Very nice front desk clerks, with smiles, and very professional. Great experience. .

Miinukset: Pillows very small and uncomfortable.

Plussat: The staff was super nice and accommodating.

Miinukset: The rooms were stained and walls scratched up. Fourth floor continued to smell like urine.

Plussat: Nothing

Miinukset: Everything

Plussat: It was close to the venue.

Miinukset: My friend got harassed by a bunch of men outside our room and there was a bunch of cops. We didn’t feel safe.

Plussat: It was at a reasonable priced.

Miinukset: It was a inconvenience on the breakfast due kitchen under construction. The room smelled like mold the walk way was dirty.

Plussat: It was close to where I needed to be.

Miinukset: Didn't care for the front desk person and the company that was hanging around. She made me feel like I was bothering when she was eating.

Plussat: The check in was nice being able to at 12am

Miinukset: The king suites couch had blood spots on it and the bed had a blood spot on the sheets. The comforter had holes in it

Plussat: The rooms are good sized, the a/c works great. They have jacuzzi tubs. Staff is great

Miinukset: No

Miinukset: It was not what I expected at all and the room was not up to par for the price, I would never stay here again.

Plussat: Staff was pleasant. Only positive to this location

Miinukset: Area, cleanliness of room, and hallways.

Miinukset: It was quite dirty and for breakfast were just muffins and cereals with milk.

Plussat: Soft pillows.

Miinukset: No breakfast as advertised, hallway and elevator smelt of urine, pool was green. Night staff was nice, but day staff was very rude.

Plussat: Everything

Plussat: The elevator

Miinukset: The owner

Miinukset: Questionable people walking around the property. Knocking on “wrong” doors, at 2am..

Plussat: It was not what I expected

Miinukset: The office had an odor,our bathroom had an odor like sewage,it was NOT a good fit.

Plussat: Room had a microwave and fridge.

Miinukset: Very noisy. Too many people up to no good in that area.

Plussat: NOT A DAMN THING.... HORRIBLE PLACE,I suggest no one ever go there.

Miinukset: This place was horrible especially the staff. They checked me in 45 minutes late and argue with me when I wanted a half an hour extra to check out of my room the next day. The office stinks horribly and it was just an awful experience never will I ever go there again. Especially cuz of the crackheads that hang around there...

Miinukset: dirty ??????????????

Plussat: The breakfast barely qualified. Just coffee and convenience store muffing, two per pack.

Miinukset: The continental breakfast.

Plussat: The room was clean was ok bout the guy in the office was rud

Miinukset: Cos I only use 5 day in I paid 7 day a nd I ask for some money back and they said no

Plussat: The sheets where old and dingy the pillows where old and flat the room was small for 118 dollars furniture was old and they charged me an early check in fee of 10 dollars for being 1.5 hours early which would have been fine if the room was up to parr,,,but it wasn't I would like to see new furniture ,,,when you pay 118 dollars you should get good quality it's not like I paid 35 dollars,,,

Miinukset: Not much I paid so I stayed but was not worth it

Plussat: Close to restaurants and shopping centers. The room was clean the bathroom was great

Miinukset: The whole experience was great

Plussat: Nothing

Miinukset: They charged an extra deposit of $115 they denied charging me and still haven't returned my money and I showed them the charge from my bank.

Plussat: Room was not cleaned

Miinukset: No breakfast

Plussat: The price is honestly the only thing that was good about this hotel.

Miinukset: Many. First of all, the listing states that breakfast was included; however, there is only coffee (I would not consider that breakfast). There is also a $40 "cleaning" payment needed before entering the room, which I found unprofessional.

Miinukset: Terrible staff 30 min check in. TV didn't work for hour+ barefoot staff man in room. Bugs on floor, phone broken, sink wouldn't drain. Night manager told me I could leave because I wasn't happy. Ridiculous! Refunded 2 nights short $20.

Plussat: It was in the limits of our business

Miinukset: It was loud.

Plussat: Nothing

Miinukset: Everything from checking in at ten and still having to wait 15 for the drug addict receptions. After standing outside 15 went to the window again to be told I'll b going to a different room due to door being busted. Then towel holder smacking me in head

Miinukset: Awful hotel. Our non smoking room smelled like smoke and they told us there was nothing they could do. Every other room had coffee cans sitting outside for cigarette butts. Hair in our beds. There was no smoke detector. It had been dismantled.

Miinukset: My girlfriend woke up covered in some kind of insect bites.

Plussat: Front staff was friendly.

Miinukset: Parking was limited. Ice maker did not work.

Plussat: It was quiet.

Miinukset: The coffee was very bad. Had to buy it else where.

Plussat: Staff rude dirty towels dirty floors disgusting overall

Miinukset: The entire stay from room to amenities to staff

Plussat: Staff was responsive and we had a secure place to sleep for the night.

Miinukset: The bath tub had no plug and the shower did not work (there was no way to move the water from the tub faucet to the shower head); my husband actually had to use the ice bucket to shower because of this. Our phone did not work in the room. As we opened the door to leave in the morning, the handle fell off. The exterior was not well cared for and included many guests smoking.

Plussat: Early check in

Miinukset: Booked a non smoking room and the room smelled terribly of cigarette smoke....doors were dingy and bathroom door did not lock

Plussat: Great value , great customer service , upgraded room without asking ! Thank you again Sands

Plussat: Comfortable bed, clean room and bathroom.

Miinukset: Everything was ok.... just a little dated, but outside of that it was pretty good.

Plussat: Good price and location thank you for your service

Miinukset: Everything was good

Plussat: Price point was okay. Less than 90$ last minute. Check in was quick and friendly.

Miinukset: Sketchy location, definitely a long term momo, lots of “entrepreneurs” working through the night. Asked for some extra pillows took an hour and a phone call to get 1 pillow. Also bring quarters if you want ice.

Plussat: It was a pretty clean room for the tucked away area it's in and the price. The staff was very polite and even upgraded our room. I will definitely be back.

Miinukset: There was family's loving in the motel like it was appointment and teenager's in the parking lot drink

Miinukset: Roaches, and toilet didn’t work

Plussat: Highly recommended staff is friendly rooms really clean great place to go if you're traveling with family or alone

Plussat: Staff was friendly

Miinukset: No complaints

Miinukset: Poor

Plussat: Did not stay for breakfast

Miinukset: Clean this would have been better

Miinukset: The room didn't have a refrigerator or microwave. It didn't have enough towels. Upstairs neighbors were very noisy throughout the night.

Miinukset: Some of the staff needs to improve on their customer service skills.

Plussat: Location

Miinukset: Horribly dirty, ants,dirty blankets,dirty mattress, screw holding mirror on bathroom door poked thru to other side.No wash cloths, 1 hand towel, dirty bath tub,No bolt on door, I slept with furniture against the door...look at the pictures And the pictures online did not show the mirror on the ceiling above the bed...didn't need that..I need a refund.. The pictures online are not the truth! The 1 and only time I didn't look at reviews only pictures.

Plussat: I want to say friendly loveing workers there great I told friends about this place I stay once a month all I can afford the rooms are excellent atmasphere awesome this is my hotel for now on and the maids are prompt and friendly I give this place a A+ and a hundred stares my name is teana king

Miinukset: Nothing

Miinukset: The bed hàd a big dent in it. Very noticeable .it was like rolling down a hill.

Plussat: Nothing really.

Miinukset: The wifi didnt work and instead of trying to help the staff just continually said no one else has complained and the room took 6 hours to cool down, it was over 100° outside and it felt the same in the room. The bed didnt have propper bedding or a blanket either.

Plussat: Large room and reasonable price

Miinukset: Less than well-maintained

Plussat: The staff was friendly.

Miinukset: The room had no towels, soap dispensers were all empty, bedding was dirty, tv didn't work, hair all over the floors, toilet had dried feces on side, furniture was broken

Miinukset: They wanted a deposit, which it did not state online. And no staff would contavt managment about this issue. Nor would they accept a lesser amount for deposit

Plussat: Front desk lady was pleasant and efficient and welcoming.

Miinukset: light fixture in bathroom had no cover and had an open electrical connection, housekeeping needs replacement or training, as the room had an odor. breakfast was sparce and an hour later that we were told.