Jerusalem hotellit lähellä Ben Yehuda Street

Plussat: The Leonardo Plaza is our first choice when we're in Jerusalem. The service you receive is truly wonderful, from Ronit, the Relations Manager to Samir, the most amazing coffee waiter in the city, we always look forward to staying here as you are treated as a valuable guest. The location is perfect, the rooms wonderful and the breakfast is simply amazing. What more could you ask for? Total 5 stars!! We are already planning our next visit in 2020!!

Miinukset: Taking my car out from the car park - there were problems. Even when you gave me a card from the desk – sometimes it didn’t work and I had to walk back into the building and out again etc.

Plussat: They were absolutely fantastic. Every part of my stay

Plussat: Excellent location to old Jerusalem, Jaffa gate, to restaurants, shopping centre. Big room overlooking the city. Fantastic breakfast!

Plussat: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.

Miinukset: The facilities are a little outdated. The concierge was also not super helpful with getting us a taxi when we checked out but not a big deal.

Plussat: The hospitality manager is awesome Some small teething problems She sorted everything and gave us an amazing time in Jerusalem

Miinukset: All good

Plussat: The breakfast was very good and location great and the front of house staff were fantastic.

Plussat: Everything was perfect from the food to the room especially ronit the manager made sure everything was perfect this is not my first and not my last stay here

Plussat: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Miinukset: Todo bien

Plussat: Had a wonderful experience. Everything was great.

Plussat: Friendliness and helpfulness of breakfast staff

Plussat: Lavish Buffet Breakfast. Tons of variety!!

Plussat: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.

Plussat: A very very nice hotel with comfortable and clean rooms. A wonderful swimming-pool. And an amazing view on the Old City.

Miinukset: Nothing to complain.

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: Personal and services are at a high level.

Miinukset: The hotel, although it is the best hotel in the country, has very old equipment and small rooms.

Plussat: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.

Miinukset: Expensive.

Plussat: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.

Miinukset: Staff was nice but some surprising (repeated) mistakes. - We ordered a drink in the room, the person on the phone wasn't understanding english too well, and the staff had to come 3 times before we got the right drink. - We asked for a room with twin beds, confirmed it at check in, and when we got in the room, we had king beds. - The person who brought us to our room told us he would fix it immediately; 2 hours later, we had to call to get it fixed. - Etc. Nothing serious, staff was very nice, but the repeated nature of the mistakes suggests some organizational issues.

Plussat: Everything

Miinukset: It is very loud / noisy.

Plussat: Location, location and excellent location

Plussat: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.

Miinukset: No response over the phone; floor was a bit sticky;

Plussat: Convenient location.

Miinukset: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.

Plussat: Friendly staff, great Israeli breakfast and an amazing Shabat dinner! Close to the Old City, a 10-15 min. walk. We were upgraded to a room with a balcony with a spectacular view. We can recomend the Hotel and will return our selves.

Miinukset: The sunbeds were dirty and should have been washed every day!

Plussat: Nothing

Miinukset: Everything

Plussat: I like the breakfast

Plussat: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Miinukset: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Plussat: Loistava sijainti ja erinomainen aamupala. Huone siisti ja ei mitään valittamista.

Plussat: Nothing

Miinukset: Everything

Plussat: The location was about the only thing going for this place.

Miinukset: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Plussat: Everything was amazing, we make great time!

Plussat: excellent place, outstanding quality breakfast (very wide offer!), kind stuff, high privacy. As Jerusalem visitor I appreciated closeness of historical Old city (20 minutes of calm walk). For evening or night sitting - the ground floor bar is beautiful, full of wonderful young people as a stuff. Very recommended for stay in Yerusalem.

Miinukset: rooms would deserve reconstruction soon, especially bathrooms. They bear signs of wear and long time usage. Would be good for whole quality of the hotel. Also little bit wider offer of in dinning service (wider menu) would be great.

Plussat: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.

Miinukset: Loved all.

Plussat: Well located comfortable rooms and good facilities. Excellent room cleaning staff. Hotel cheerfully arranged an early check-in for us.

Miinukset: Allocated us the wrong type of room but corrected that when we pointed it out. Erroneously blocked several times the cost of the room on one of my credit cards. Breakfast staff cleared our breakfast before we had finished and the bar and food is unexciting.

Plussat: This hotel is very pretty and clean. Staff was very accommodating as we arrived early for check in. They got us a room in no time. Food was good and staff was wonderful.

Plussat: Beautiful room. Good breakfast but service was slow.

Plussat: Excellent breakfast. Clean.

Plussat: the breakfast was plentiful but not as good as it used to be. The pool and spa facilities are great!

Miinukset: the bed in room 776 is way to hard.

Miinukset: Less food than before, less variety

Plussat: Bed was great and suite was perfect for a mother and daughter traveling together. At night, the room was quiet. Judy Melzer went out of her way to make our stay wonderful.

Miinukset: My only complaint is that one of the little shakshukas at breakfast was undercooked. Everything else was yummy and the coffee was perfectly hot.

Plussat: Breakfast is very good, which is important in a country where the food price is high. The distance to old city and bus station is a walking distance and you can choose tramway. The hostel provides different tour though the price is not cheap. However, in Israel's new year, their tour is the only option and solves my problem.

Plussat: There was activity even on Shabbat. They were chilled about letting us leave luggage there and access the facilities even after checkout. The hostel is really close to the wonderful market which makes it easy to pick up food and return or to enjoy the nightlife there!

Miinukset: There were very long queues for check in and to obtain simple info such as when our tour was leaving etc. The room was very basic for the price. We had been told there was a walking tour at 5pm but it was actually a Shabbat tour of the Jewish quarter and fully booked. If we had known this we would have done the 11am tour.

Plussat: Sijainti sinänsä tosi kätevä. Perustarpeisiin ihan hyvä paikka.

Miinukset: Teekuppi oli rikki ja kaataessa kuumaa vettä vesi valui pitkin pöytää ja lattioita. Sisäänpääsy oli tosi monimutkaisten kulmien kautta. Joutui kiertämään todella pitkän matkan Jaffa kadulta, vaikka ikkunat olivat kadun yläpuolella.

Plussat: all, my best time in a hostel worldwide.

Miinukset: perhaps connect to Airport ben gurion

Miinukset: Kattilat ja paistinpannut huonoja.

Miinukset: Hedelmiä ei ollut aamiaispöydässä, myslimuroista iso miinus, maistuivat vanhentuneilta, ei pystynyt syömään. Leipää voisi olla toinenkin vaihtoehto.

Plussat: The staff were incredibly helpful. The hostel is located at a central location making everything easily accessible by bus, light rail or on foot.

Miinukset: The room was close to the road. It was horribly noisy all through the night. We could hear people chatting/arguing at odd hours.

Plussat: Nukuin hyvin. Aamiainen oli hyvä.

Plussat: Breakfast Atmosphere Location is a walking distance to lots of good places, and public transport. Even to the airport, 2 minutes walking to the airport bus bus stop. Decor is lively and nice place to rest, doing some work, and a really good internet wifi signal. Cleaning staff is really polite. Kitchen is good, plus they leave free food there.

Miinukset: Nothing, really. I would stay there again and I would highly recommend this hostel.

Plussat: The Location is perfect The room was amazing

Miinukset: The staff on phone in the hotel reception was awful I tried to asked to connect the beds few times and it didn't work. She was very rude on the phone and not assisted Everything else was excellent

Plussat: THE VIEW of The Old City. The room was gorgeous, the staff were amazing, the breakfast was tasty and the location was excellent.

Miinukset: The beds around the pool are a little too close together.

Plussat: Everything is clean, nice to have a coffee machine in the room.

Miinukset: 1. When we arrived, They told us to park in a diferent parking because there own parking was full, they said it won't cost us but in the end they didnt agree to refund us. And charged us also for parking in there own hotel, and a very high price. 2.they said we will get seperate beds for the children, we confirmed it 3 times and aventualy they slept together on the same bed. 3.charged for minibar 400 shekels in advanced even when i said i will not take anything from the minibar. They said they will pay me back in a few days... we will see... 4. The Front desk people are not nice... all the others are great. 5. The pool has no cover, sunburn for the kids. 6.the room is very small for the high price. 7. No balcony. 8. No where to hang wet sweemsuite in the room.

Plussat: Pool. Breakfast. Location.

Miinukset: Staff attitude. Room Cleaning service Facilities upkeep

Plussat: Great location, nice breakfast, nice pool, nice fitness center.

Miinukset: Didn’t get my bag sent to my room after I checked in. A lot of kids roaming around unsupervised.

Plussat: We were impressed by pretty much everything, from the incredible breakfast every morning to the helpful concierge.

Miinukset: The on-site restaurant (Scalia) was a disappointment, I mentioned to the on duty manager the next day that they needed to work on the service and food. Surprisingly they comped the meal, which I wasn’t asking for nor expecting. That was very classy.

Plussat: The staff was very friendly. location is very good, the room was net, clean and comfortable

Miinukset: Nothing really, maybe just a bit overpriced.

Plussat: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.

Miinukset: I think you should put pens in the rooms, and not pencils.

Plussat: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.

Miinukset: I was disappointed that the exercise facility was not open but the alternative (Maxilla) was fine.

Plussat: Location was superb

Plussat: good service for Israel. Expensive for the standard. Pool small and facilities only average

Plussat: Nothing

Miinukset: Staff attitude. Cold decore.

Plussat: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.

Plussat: Location. New building.

Miinukset: Although they really try, the service is not what it should be.

Plussat: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.

Miinukset: Service was awful. We had to ask for additional towels each day and, when they were brought, they weren't the number or ones we had asked for. Service at breakfast was abymal. We had to continually chase after the waitstaff to bring us coffee and replenish the cup throughout the meal. The room was made up very late in the day. This consisted of a "turn down" which really was not that as the bed was never made earlier. The carpet was filthy, the shower stall was never cleaned, and soap and facial tissues were offered only sparingly. The hotel definitely does not deserve its five-star rating.

Plussat: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.

Miinukset: The hotel is expensive, but this is true for the better hotels in Jerusalem.