Jerusalem hotellit lähellä Ben Yehuda Street

Miinukset: Service was not good

Plussat: building design and project execution. Enjoyed the photo/window exhibit downstairs, lovely atrium.

Plussat: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.

Miinukset: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.

Plussat: Location is great. Well appointed rooms

Miinukset: Service and staff attention on shabbat. Especially if we pay full price!

Plussat: The design and artictexure was magnificent.

Miinukset: Would like to see more deversity with different cultures

Plussat: whisper quiet room excellent bed . the hotel has an excellent location . Food was tasty and delivered in a timely and courteous manner.

Miinukset: The room was costly and we paid for a view of the old city . We were on the 3rd floor overlooking nothing save for an alley pf sorts . The Hotel was fun of chasidic Jews celebrating gSuccoth as we were . My guess is they were there for the week and we came just for the day .Three time we were asked if. we were guests of the hotel twice they asked for our names and room numbers .. Not a welcoming feeling .

Miinukset: 1. Although the property marked as having a swimming pool- it hasn’t!!! 2. I booked a grand KING room and got a Twin 3. The minibar was filthy!!

Plussat: We arrived after midnight and got a room with a balcony with view on a wall and the garbage of the kitchen. There was no swimming pool and the terrasse from the pictures was closed. The first evening we could not sleep before 3.30 am the next day due to the noise - when we talked to the staff no action was taken.

Miinukset: The room with balcony but no view - not being possible to sit on a terrace, no garden, no swimming pool

Plussat: Setting, history, tradition

Miinukset: Bathroom fittings were tired, shower leaked, mould around bath. Tea and coffee facilities not replenished.

Plussat: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: The rooms and location

Miinukset: As it was Friday there was no International food on offer at the hotel. And as not of the local faith, (and our first visit to Israel) we were not invited to dine in the main restaurant with only cold food on offer - and this fare didn't appeal to our children. We were treated very much like outsiders, we were tolerated so to say - which is not ok as we were paying high prices and this is a five star hotel - which should provide services to all their guests and at the very least pre-warn any hotel guests ahead of their stay as to what (if any!) dining facilitates are to be on offer during their stay and make alternative arrangements for their valued (?) guests. In summary this experience / treatment was a bit of a shock.

Plussat: Congratultion!Great staff!!

Miinukset: It is very loud / noisy.

Plussat: All parts of building spotlessly clean and well maintained. Housekeeping staff seems to do an excellent job. Most of staff very pleasant and willing to help.

Miinukset: Mini bar in room was not restocked for first 5 days of my stay. I finally had to ask 3 times to get it restocked. This should be done EVERY DAY. Breakfast dishes that should be hot what were often only luke warm at best. Concierge desk not very reliable following up messages. Twice I gave instructions which concierge staff wrote on loose scraps of paper, which were apparently subsequently lost or misplaced. Dining room (dairy) staff prone to doing silly things like bringing entire meal order at once. For example I ordered soup, spaghetti pesto, ice cream and pot of English tea. It all came to the table at once, so spaghetti would be cold by the time soup was finished. Also, spaghetti is eaten with a fork and spoon, yet I always had to ask for a spoon. Just a little more training necessary.

Plussat: The David Citadel is really an excellent place to stay in Jerusalem. I have visited several times, but never had this level of service and comfort. The check-in was smooth and with a very polite and sweet young gentleman. The view of the old city is magnificent and you can keep that even during an outside breakfast. Everything is within walking distance and the area is central and completely safe.

Plussat: The rooms and location.

Miinukset: The staff were unfriendly and not welcoming. It was our first time to Israel and we were not welcome to dine at the hotel during our stay as it was a local religious holiday during our stay. After a long flight, it was terrible not to be able to feed the kids but have to walk the streets locating somewhere to eat. For a 5 star hotel this is unacceptable.the hotel should have pre-warned us in advance and made alternative arrangements. We were shocked and had never experienced something like this.

Plussat: Pool. Breakfast. Location.

Miinukset: Staff attitude. Room Cleaning service Facilities upkeep

Plussat: Great service. Quick efficient. Delicious breakfast

Plussat: Happy hour was nice and there was plenty of hot water

Miinukset: Bed needs to be replaced. Big sag in the middle.

Plussat: Sijainti sinänsä tosi kätevä. Perustarpeisiin ihan hyvä paikka.

Miinukset: Teekuppi oli rikki ja kaataessa kuumaa vettä vesi valui pitkin pöytää ja lattioita. Sisäänpääsy oli tosi monimutkaisten kulmien kautta. Joutui kiertämään todella pitkän matkan Jaffa kadulta, vaikka ikkunat olivat kadun yläpuolella.

Plussat: all, my best time in a hostel worldwide.

Miinukset: perhaps connect to Airport ben gurion

Miinukset: Kattilat ja paistinpannut huonoja.

Miinukset: Hedelmiä ei ollut aamiaispöydässä, myslimuroista iso miinus, maistuivat vanhentuneilta, ei pystynyt syömään. Leipää voisi olla toinenkin vaihtoehto.

Plussat: Such value for money! And the breakfast is free, and really good and healthy!

Miinukset: Close to old city, and very close to train and bus station

Plussat: The free food I saw on the first day. and the bedroom is quite big. most of all, the vibe is awesome

Miinukset: A bit busy and takes some time to wait

Plussat: shower and toilet in the room, with extra toilets by the lounge area, lot of seating, staff always cleaning. Lights and sockets for each bed, plus a hairdryer in the room. Free large lockers near to lounge area, plus lockers in the room.

Miinukset: Not the cheapest and a bit further away from the old city

Plussat: Nukuin hyvin. Aamiainen oli hyvä.

Plussat: Clean and 20 min walking distance to old city of Jerusalem. My stay was upgraded to four bed room what was nice.

Miinukset: Dont expect hotel from a hostel

Plussat: Lobby was beautiful, great swimming pool/workout area.

Miinukset: Times pool was open was a bit too late. Sheets could have been of higher quality.

Plussat: The staff was so friendly and was anxious to make you feel comfortable The spa was amazing and pool and work out area very unusual for Israel!

Plussat: Very welcoming and helpful staff. Room was clean and had a beautiful bathroom. The breakfast on the top floor was very good.

Plussat: Loved the location, the breakfast and the general vibe

Miinukset: The bathroom was really small and with no option for a bathtub, we were a bit disappointed.

Miinukset: Pool area is too cold to stay for more than five minutes. Also it closes very early.

Plussat: Everything especially location and staff

Plussat: location

Miinukset: It was a service that I couldn't think of as a 5 star hotel. Room cleaning is slow. I requested it directly, but I promised it within 10 minutes, but it hadn't been done for an hour. There is no supplementation of the tea you drank. Towels and amenities were in short supply, and there was a wrong bath mat or two corners. The table was not wiped for 3 days. I couldn't use the card key every day and asked the front desk every time. The doorman was not motivated and was not attentive.

Plussat: This is such a central location, but besides that, the entire staff at the hotel were remarkable. When we come back to Jerusalem, this is the only hotel we’ll stay at. Highly recommend