Jerusalem hotellit lähellä St. George's Cathedral

Plussat: Very nice hotel. Good standard so good value for money, not too far from old city (10 min walk)

Miinukset: Nothing

Plussat: We came to hotel due to another hotels cancellation on the 24th Dec. Literally the second we pulled up and stepped out of the car we felt the warmth of the staff attending to our needs: Front Desk, Restaurant and Bar service staff top!!!

Plussat: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks! Breakfast was very good. Lobby lounge is very nice.

Miinukset: Most of the staff seemed like they didn't want to be there. Our rooms were barely made up (wet towels left on floor). Air conditioner took a long time to get room cool. Rooms are very small. No concierge.

Plussat: Free breakfast, lots of choices.

Miinukset: They would not let me bring my bicycle into my room. No reason was given, just that it was not allowed by security.

Plussat: However there was no concierge at the Dan in Jerusalem And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable on info re: dinning out.

Plussat: The service provided by Angelina and Hamis. They were outstanding

Miinukset: Housekeeping didn’t do a great job. They didn’t pick up things from the floot

Miinukset: Too expensive.

Plussat: very good breakfasts

Miinukset: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc

Plussat: Nice room

Miinukset: Quite expensive for the services given. Because we had a problem with the cold in our room. The air conditioner had been shut and it was resolved only Saturday night.

Plussat: Location near Jaffa Gate

Miinukset: Extensive but low-quality breakfast; shared spaces not accueillant; loud and chaotic at reception and lounge.

Plussat: Location

Miinukset: The staff, for the most part, wasn't helpful. For example, it was a cold night, and when I called downstairs and told them the heater was broken--even the lowest setting made the room unlivable--the staff's response was to open my window. It was raining heavily with strong winds that night, so I pushed the staff person further, who finally sent up a portable radiator. The sheets on the bed were torn. The bed wasn't made adequately, so that I couldn't fit my body into the bed. The shower glass wasn't sealed, so that water leaked all over the bathroom. Several staff at the front desk were unfriendly.

Plussat: Beautiful grounds and building. Alaa was the best! He was very kind and helpful. The breakfast was amazing!!

Miinukset: Nothing bad can be said about this classic!

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: The perfect hotel to see Jerusalem from. Unobtrusive service in a classy venue. Just perfect!

Plussat: Extremely attentive staff. Excellent gourmet dinner. Beautiful decore

Miinukset: Was disappointed tgat swimming pool was empty and not heated

Plussat: Location, friendly staff, large room

Miinukset: Old building and the room needs renovation: the bath equipment is a bit old, as well as room furniture

Plussat: Nothing !! What a horrible place, horrible and insensitive staff.

Miinukset: Horrible and súper bad experience. Wouldn’t recommend it, mean staff, everything terrible. Never book this place!!

Plussat: Amazing location, helpfully team. Rooms are so clean and comfortable. I will come back of course !!

Plussat: We were spoiled with a bottle of champagne for our celebration. Room was clean and spacious, staff were nice and friendly.

Miinukset: Bathroom facilities had malfunctions and the staff came every two hours to ask us if we need anything and it was annoying since we didn't ask for them to come. Our room view was quite disappointing. Breakfast was basic.

Plussat: Great location, 10 minutes by walk from Western Wall. Very nice interior, like jerusalem stone on the walls. Comfy beds and very quiet rooms. Fast check in, friendly cleaning service. Shopping mall (street) Mamilla with caffees just few steps away.

Miinukset: I was not informed, that opening of the fridge means I have to pay. No space for own drinks. The refrigerator is more as an vending machine than a fridge. Even after 5 days I didn’t understood the lighting system. Unprofessional service in breakfast room. All the time chatting about private things (yes, I understand little bit arabic) and nose picking on the floor. Breakfast not really tasty, shakshuka too sweet, old fashioned bufet like from seventies, bad coffee. No breakfast a la carte. One evening we went to Mamilla Rooftop Restaurant. Which is sold like restaurant with unique panoramic views. We had an reservation, but nobody was at the entrance so we were waiting and had to ask someone to take us to the table. When we finally sat down the ugly plastic jalusie went down and the view was...over. We asked the waitress about it and her answer was „it is broken“. We told her, that a few minutes before it worked and she said „I will check it“. From this time she completely ignored our table, she sent another waiter with diner to the table and a barman with drinks even though she was clearly all the time with her back to our table. After everything was eaten and glasses were empty we asked somebody else to pay, because we‘ve been still ignored. Her behaviour was so unnaceptable to the point that we didn’t go to that restaurant for the rest of the week. Next day the lady was in executive lounge. We ordered two tonic waters, we received just one. Without ice and straw but with sour and pissed face. Btw., nobody at the executive lounge is informing guests, that they are serving non alcoholic drinks too. But the worst think was the check out. There was a 30$ Room Service which we never had and it took about 15 minutes to explain it. But they asked me to return them my credit card, cancel the transaction and do new one with correct amount. The reception supervisor assured me, that first ammount will be back on my card in few minutes. Unfortunatelly it was not.

Plussat: Shabbat dinner.

Miinukset: Bathroom layout is awkward.

Plussat: Great location and nice Ambiente.

Miinukset: A little on the expensive side

Plussat: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.

Plussat: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.

Miinukset: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).

Plussat: The rooms and architecture. Felt like old Jerusalem vs. modern hotels.

Plussat: Stunning, historic hotel and lush garden property close walking distance to the old city. Has a shop on site with lots of unique finds.

Miinukset: Balcony view could have been better. Property is next to a mosque and the call to prayer is before 5am. A great part of the experience but you may want to keep windows closed or request different room if you prefer to sleep later.

Plussat: Great room, great breakfast and good location

Plussat: Outstanding, I have seldom seen such a vast array of choices regarding the meals. The staff were really helpful and friendly.

Miinukset: Having to leave...eventually, once the Conference ended!

Plussat: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.

Miinukset: Loved all.

Plussat: The room was beautifully appointed. The rain shower in the bathroom was amazing. The plate of sweets each day was a very nice touch.

Miinukset: We loved everything. The only thing that was negative was that it was a little further from the Old City than we would have liked.

Plussat: There were a good number of staff on duty, who were all attentive to guests' needs. Breakfast was amazing.

Plussat: I have not breakfast

Miinukset: Everytywas excelent

Plussat: This was a return visit. When we first arrived everything was buzzing and busy as normal. Every detail in the room has been thought out and was perfect. Fantastic Friday night meal packed and like a banquet. By Saturday lunch a little quieter but still fabulous. Staff all polite smiling and helpful. Synagogue service busy and lovely. Executive Lounge kept going right to end of our stay, though I was sorry we could no longer see the Old City Walls and the Liberty Bell Park because of the new building. The Spa and pool are amazing and they were fully operational. The shops and lounges were still busy. Room service could not be faulted. The staff were all very positive, understanding and reassuring considering the world outside as we know it is collapsing. The Purim Parades may have all been cancelled but the Inbal is in such a wonderful position there was still lots to do as the tourists all left to catch the last planes before the borders are completely shut. The staff were wonderful, smiling and encouraging. This was a beautiful optimistic place to be for a wonderful holiday right until the moment we left. When the virus has run its course this is where one should come to celebrate a Thanksgiving holiday.

Miinukset: Not applicable

Plussat: Excellent breakfast. Clean.

Plussat: The facilities were clean and food was good

Miinukset: Room was small and I paid for third in the room and was not given the bed