Jerusalem hotellit lähellä Jaffa Gate

Plussat: The Leonardo Plaza is our first choice when we're in Jerusalem. The service you receive is truly wonderful, from Ronit, the Relations Manager to Samir, the most amazing coffee waiter in the city, we always look forward to staying here as you are treated as a valuable guest. The location is perfect, the rooms wonderful and the breakfast is simply amazing. What more could you ask for? Total 5 stars!! We are already planning our next visit in 2020!!

Miinukset: Taking my car out from the car park - there were problems. Even when you gave me a card from the desk – sometimes it didn’t work and I had to walk back into the building and out again etc.

Plussat: They were absolutely fantastic. Every part of my stay

Plussat: Excellent location to old Jerusalem, Jaffa gate, to restaurants, shopping centre. Big room overlooking the city. Fantastic breakfast!

Plussat: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.

Miinukset: The facilities are a little outdated. The concierge was also not super helpful with getting us a taxi when we checked out but not a big deal.

Plussat: The hospitality manager is awesome Some small teething problems She sorted everything and gave us an amazing time in Jerusalem

Miinukset: All good

Plussat: The breakfast was very good and location great and the front of house staff were fantastic.

Plussat: Everything was perfect from the food to the room especially ronit the manager made sure everything was perfect this is not my first and not my last stay here

Plussat: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Miinukset: Todo bien

Plussat: Had a wonderful experience. Everything was great.

Plussat: Friendliness and helpfulness of breakfast staff

Plussat: Lavish Buffet Breakfast. Tons of variety!!

Plussat: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.

Plussat: A very very nice hotel with comfortable and clean rooms. A wonderful swimming-pool. And an amazing view on the Old City.

Miinukset: Nothing to complain.

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: Personal and services are at a high level.

Miinukset: The hotel, although it is the best hotel in the country, has very old equipment and small rooms.

Plussat: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.

Miinukset: Expensive.

Plussat: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.

Miinukset: Staff was nice but some surprising (repeated) mistakes. - We ordered a drink in the room, the person on the phone wasn't understanding english too well, and the staff had to come 3 times before we got the right drink. - We asked for a room with twin beds, confirmed it at check in, and when we got in the room, we had king beds. - The person who brought us to our room told us he would fix it immediately; 2 hours later, we had to call to get it fixed. - Etc. Nothing serious, staff was very nice, but the repeated nature of the mistakes suggests some organizational issues.

Plussat: Everything

Miinukset: It is very loud / noisy.

Plussat: Location, location and excellent location

Plussat: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.

Miinukset: No response over the phone; floor was a bit sticky;

Plussat: Convenient location.

Miinukset: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.

Plussat: Friendly staff, great Israeli breakfast and an amazing Shabat dinner! Close to the Old City, a 10-15 min. walk. We were upgraded to a room with a balcony with a spectacular view. We can recomend the Hotel and will return our selves.

Miinukset: The sunbeds were dirty and should have been washed every day!

Plussat: Nothing

Miinukset: Everything

Plussat: I like the breakfast

Plussat: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Miinukset: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Plussat: Loistava sijainti ja erinomainen aamupala. Huone siisti ja ei mitään valittamista.

Plussat: Nothing

Miinukset: Everything

Plussat: The location was about the only thing going for this place.

Miinukset: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Plussat: Everything was amazing, we make great time!

Plussat: They took care of us and made us feel really special as we celebrated our 10th anniversary

Miinukset: Bed was comfortable, but the mattress was low in the bed frame so we hit our legs on wood when we sat down on the bed. Sorry, but that was the only thing I'd change and I feel petty for mentioning it.

Plussat: Loved the place Great breakfast in the garden in am . Very very helpful staff

Plussat: An amazing beautiful hotel, where you can follow in the footsteps of amazing writers and explorers. The pool was a fabulous place to relax and breakfast in the courtyard got every day off to a wonderful start. Staff were excellent. The bookshop at the hotel is also well worth a visit

Miinukset: I wasn’t told that the courtyard booked up quickly for dinner and when I asked for smaller flip flops than the ones I was given in my room they never turned up (first world problems right?!)

Plussat: Loved the hotel architecture and style, Lovely garden and wonderful pool. Small gym but has nice equipment and usually not busy. In general this is relatively small, boutique like hotel, very relaxing and quite, a place to “ clean the head” and feel like abroad. The Staff is nice. Prominent languages are English and Arabic, but Hebrew is welcomed as well .

Miinukset: Try to have the hotel surrounding, and the entry road ( that goes across the hotel’s 2 parts) cleaner. I’m general hotel prices on Israel are high compared to any city in the world, this hotel is not different, meaning value for money is reasonable when comparing to other alternatives in Israel.

Plussat: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.

Plussat: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.

Miinukset: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).

Plussat: The rooms and architecture. Felt like old Jerusalem vs. modern hotels.

Plussat: The service is excellent and each and every person working there makes every effort to make sure you have everything you need and are comfortable at all times. I won’t stay at any other place when I visit Jerusalem again.

Plussat: It is an oasis of calm and excellent service very near the Old City. The food is good, particularly the breakfast. The staff could not be more attentive and charming. The building itself is magical and the pool divine. I really didn’t want to leave.

Miinukset: Nothing.

Plussat: The setting is quiet and in a typical Colonial style, which is good and not so good as it takes a decisive management what to keep and what to let go of as it might be completely outdated, which is a keyword with this property. So outdated. There is a sense of an oasis of peace when you come back from the buzzling old town. This is nice. The restaurant is excellent yet also pricey. Pool atmosphere is lovely after an exhausting tour yet why is it not open before 9am and not after 6pm?

Miinukset: Haydays are long over. The place needs a serious make-over as it certainly does not have Leading Hotels Standard under any circumstance. So, value for money is way off.not at all a 5-star, rather 3-Stars as it is. The property apparently still lives off its good-old-days reputation which also the staff reflect. There is anything between „anxious to do the wrong thing“ and actually not being properly trained for the job, to outright arrogant. Some, including the Restaurant Manager are truly misbehaved as in „not knowing what appropriate behavior is in such a place“ but I dare say, also elsewhere. He at his mobile all the time, careless to detail, inattentive in general. And there is also very attentive and friendly staff too, including the Hotel Manager, once being confronted with the absurdity that guests are awoken by brutal construction power-drill sounds at 7am (!) two consecutive days. „An emergency“ .... really? You must be joking. Other reviewers mention ongoing construction the same year. This being said, there was effort to make the absurdity up, yet this can simply not be remedied at almost 400€ a night. This is unacceptable. On to the fact, that floors, walls, amenities all seem 100 years old. Really, and this is anything but in a charming state, plus cleanliness is not a forte either.

Plussat: Comfortable room. Beautiful gardens. Lovely, friendly staff.

Miinukset: No mirror by the dressing table.

Plussat: Very helpful staff, great food. Helped us coordinate a large family gathering with meals. Excellent location, nice pool. Free parking definitely a plus—it’s not guaranteed, but I always found a spot in peak season late Aug.

Plussat: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks! Breakfast was very good. Lobby lounge is very nice.

Miinukset: Most of the staff seemed like they didn't want to be there. Our rooms were barely made up (wet towels left on floor). Air conditioner took a long time to get room cool. Rooms are very small. No concierge.

Plussat: Free breakfast, lots of choices.

Miinukset: They would not let me bring my bicycle into my room. No reason was given, just that it was not allowed by security.

Plussat: However there was no concierge at the Dan in Jerusalem And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable on info re: dinning out.

Plussat: very good breakfasts

Miinukset: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc

Plussat: It is a very good hotel.It was a good breakfast

Plussat: Location

Miinukset: The staff, for the most part, wasn't helpful. For example, it was a cold night, and when I called downstairs and told them the heater was broken--even the lowest setting made the room unlivable--the staff's response was to open my window. It was raining heavily with strong winds that night, so I pushed the staff person further, who finally sent up a portable radiator. The sheets on the bed were torn. The bed wasn't made adequately, so that I couldn't fit my body into the bed. The shower glass wasn't sealed, so that water leaked all over the bathroom. Several staff at the front desk were unfriendly.

Plussat: The location was good, the room was comfortable and spacious

Miinukset: the food quality (except breakfast was good)

Plussat: Excellent location Very nice room and bathroom.

Miinukset: Breakfast choices were average. Lots of staff walking around the dining room doing very little at a snails pace. Vacated tables not refreshed quickly enough and those that were had basic items missing. I could go on but won’t...

Plussat: Food is great, service is wonderful, location is perfect close walking distance to Mall and Old City

Miinukset: nothing

Plussat: Breakfast is very good, which is important in a country where the food price is high. The distance to old city and bus station is a walking distance and you can choose tramway. The hostel provides different tour though the price is not cheap. However, in Israel's new year, their tour is the only option and solves my problem.

Plussat: There was activity even on Shabbat. They were chilled about letting us leave luggage there and access the facilities even after checkout. The hostel is really close to the wonderful market which makes it easy to pick up food and return or to enjoy the nightlife there!

Miinukset: There were very long queues for check in and to obtain simple info such as when our tour was leaving etc. The room was very basic for the price. We had been told there was a walking tour at 5pm but it was actually a Shabbat tour of the Jewish quarter and fully booked. If we had known this we would have done the 11am tour.

Plussat: Sijainti sinänsä tosi kätevä. Perustarpeisiin ihan hyvä paikka.

Miinukset: Teekuppi oli rikki ja kaataessa kuumaa vettä vesi valui pitkin pöytää ja lattioita. Sisäänpääsy oli tosi monimutkaisten kulmien kautta. Joutui kiertämään todella pitkän matkan Jaffa kadulta, vaikka ikkunat olivat kadun yläpuolella.

Plussat: all, my best time in a hostel worldwide.

Miinukset: perhaps connect to Airport ben gurion

Miinukset: Kattilat ja paistinpannut huonoja.

Miinukset: Hedelmiä ei ollut aamiaispöydässä, myslimuroista iso miinus, maistuivat vanhentuneilta, ei pystynyt syömään. Leipää voisi olla toinenkin vaihtoehto.

Plussat: The staff were incredibly helpful. The hostel is located at a central location making everything easily accessible by bus, light rail or on foot.

Miinukset: The room was close to the road. It was horribly noisy all through the night. We could hear people chatting/arguing at odd hours.