Jerusalem hotellit lähellä New Gate

Miinukset: I'm pretty sure my wireless earphones vanished during my stay there.

Plussat: They were absolutely fantastic. Every part of my stay

Plussat: The facilities location and breakfast were all excellent.

Plussat: Everything about this hotel was simply amazing . The breakfast really topped it off, super delicious!

Plussat: Overall it was very great,

Miinukset: For an environment that is very comfortable it would've been nice to have had amenities like water and fruit, or at least water extended in the room each day of the stay

Plussat: The location is excellent, the breakfast is sumptuous, and the greeting staff especially Ronit, very warm and friendly.

Miinukset: Nothing.

Plussat: Gorgeous view and best service!

Miinukset: Pillows not very comfortable, sheets too small but these are minor problems when you compare it to all that's positive!

Miinukset: Great hotel in a wonderful location, fantastic caring and attentive staff. Enjoyed my stat very much, will come again and recommend to my friends.

Plussat: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Miinukset: Todo bien

Plussat: amazing staff, beautiful hotel, perfect location

Plussat: Had a wonderful experience. Everything was great.

Plussat: Lavish Buffet Breakfast. Tons of variety!!

Plussat: The breakfast was excellent - best eggs benedict ever. The digital lifts were fun and convenient. Room and bathroom were well appointed We liked the bottle of water in the room and the newspapers.

Miinukset: We felt for the price we might have had some fruit or chocolate/biscuits in the room. The digital lighting was a tad difficult for us oldies as it entailed getting out our glasses each time to read the labels. We were glad there was a switch for one of the night lights but it wasn't super easy to reach. We found it a bit odd that neither the bathroom, nor the toilet which was in a cubicle inside the bathroom, could be locked. Perhaps we are old-fashioned.

Plussat: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.

Miinukset: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.

Plussat: I stayed there a lot of times and enjoyed it. This time I called a couple of times to clean the room . The coffee wasn’t replenished, I needed to call.

Miinukset: This time I called a couple of times to clean the room , bathroom was filthy. The coffee wasn’t replenished, I needed to call.

Plussat: Location is great. Well appointed rooms

Miinukset: Service and staff attention on shabbat. Especially if we pay full price!

Plussat: The design and artictexure was magnificent.

Miinukset: Would like to see more deversity with different cultures

Plussat: Beautiful grounds and building. Alaa was the best! He was very kind and helpful. The breakfast was amazing!!

Miinukset: Nothing bad can be said about this classic!

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: The perfect hotel to see Jerusalem from. Unobtrusive service in a classy venue. Just perfect!

Plussat: Extremely attentive staff. Excellent gourmet dinner. Beautiful decore

Miinukset: Was disappointed tgat swimming pool was empty and not heated

Plussat: Location, friendly staff, large room

Miinukset: Old building and the room needs renovation: the bath equipment is a bit old, as well as room furniture

Plussat: Nothing !! What a horrible place, horrible and insensitive staff.

Miinukset: Horrible and súper bad experience. Wouldn’t recommend it, mean staff, everything terrible. Never book this place!!

Plussat: Amazing location, helpfully team. Rooms are so clean and comfortable. I will come back of course !!

Plussat: We were spoiled with a bottle of champagne for our celebration. Room was clean and spacious, staff were nice and friendly.

Miinukset: Bathroom facilities had malfunctions and the staff came every two hours to ask us if we need anything and it was annoying since we didn't ask for them to come. Our room view was quite disappointing. Breakfast was basic.

Plussat: Great location, 10 minutes by walk from Western Wall. Very nice interior, like jerusalem stone on the walls. Comfy beds and very quiet rooms. Fast check in, friendly cleaning service. Shopping mall (street) Mamilla with caffees just few steps away.

Miinukset: I was not informed, that opening of the fridge means I have to pay. No space for own drinks. The refrigerator is more as an vending machine than a fridge. Even after 5 days I didn’t understood the lighting system. Unprofessional service in breakfast room. All the time chatting about private things (yes, I understand little bit arabic) and nose picking on the floor. Breakfast not really tasty, shakshuka too sweet, old fashioned bufet like from seventies, bad coffee. No breakfast a la carte. One evening we went to Mamilla Rooftop Restaurant. Which is sold like restaurant with unique panoramic views. We had an reservation, but nobody was at the entrance so we were waiting and had to ask someone to take us to the table. When we finally sat down the ugly plastic jalusie went down and the view was...over. We asked the waitress about it and her answer was „it is broken“. We told her, that a few minutes before it worked and she said „I will check it“. From this time she completely ignored our table, she sent another waiter with diner to the table and a barman with drinks even though she was clearly all the time with her back to our table. After everything was eaten and glasses were empty we asked somebody else to pay, because we‘ve been still ignored. Her behaviour was so unnaceptable to the point that we didn’t go to that restaurant for the rest of the week. Next day the lady was in executive lounge. We ordered two tonic waters, we received just one. Without ice and straw but with sour and pissed face. Btw., nobody at the executive lounge is informing guests, that they are serving non alcoholic drinks too. But the worst think was the check out. There was a 30$ Room Service which we never had and it took about 15 minutes to explain it. But they asked me to return them my credit card, cancel the transaction and do new one with correct amount. The reception supervisor assured me, that first ammount will be back on my card in few minutes. Unfortunatelly it was not.

Plussat: Shabbat dinner.

Miinukset: Bathroom layout is awkward.

Plussat: Outstanding, I have seldom seen such a vast array of choices regarding the meals. The staff were really helpful and friendly.

Miinukset: Having to leave...eventually, once the Conference ended!

Plussat: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.

Miinukset: Loved all.

Plussat: The room was beautifully appointed. The rain shower in the bathroom was amazing. The plate of sweets each day was a very nice touch.

Miinukset: We loved everything. The only thing that was negative was that it was a little further from the Old City than we would have liked.

Plussat: There were a good number of staff on duty, who were all attentive to guests' needs. Breakfast was amazing.

Plussat: I have not breakfast

Miinukset: Everytywas excelent

Plussat: This was a return visit. When we first arrived everything was buzzing and busy as normal. Every detail in the room has been thought out and was perfect. Fantastic Friday night meal packed and like a banquet. By Saturday lunch a little quieter but still fabulous. Staff all polite smiling and helpful. Synagogue service busy and lovely. Executive Lounge kept going right to end of our stay, though I was sorry we could no longer see the Old City Walls and the Liberty Bell Park because of the new building. The Spa and pool are amazing and they were fully operational. The shops and lounges were still busy. Room service could not be faulted. The staff were all very positive, understanding and reassuring considering the world outside as we know it is collapsing. The Purim Parades may have all been cancelled but the Inbal is in such a wonderful position there was still lots to do as the tourists all left to catch the last planes before the borders are completely shut. The staff were wonderful, smiling and encouraging. This was a beautiful optimistic place to be for a wonderful holiday right until the moment we left. When the virus has run its course this is where one should come to celebrate a Thanksgiving holiday.

Miinukset: Not applicable

Plussat: Excellent breakfast. Clean.

Plussat: The facilities were clean and food was good

Miinukset: Room was small and I paid for third in the room and was not given the bed

Plussat: The staff was super welcoming and sweet with our two daughters

Plussat: Lobby was beautiful, great swimming pool/workout area.

Miinukset: Times pool was open was a bit too late. Sheets could have been of higher quality.

Plussat: The staff was so friendly and was anxious to make you feel comfortable The spa was amazing and pool and work out area very unusual for Israel!

Plussat: Room was away too small

Miinukset: Room size.

Plussat: Location Pool

Miinukset: Bed matress and pillows not so comfortable Room windows not sealed enough - strret noise on a Thursday night was bothersome Extra price for dinner at hotel 500 NIS for 2 is outrageous. Call requests to room unanswered - need sweetner for coffee.