Jerusalem hotellit lähellä New Gate

Plussat: The Leonardo Plaza is our first choice when we're in Jerusalem. The service you receive is truly wonderful, from Ronit, the Relations Manager to Samir, the most amazing coffee waiter in the city, we always look forward to staying here as you are treated as a valuable guest. The location is perfect, the rooms wonderful and the breakfast is simply amazing. What more could you ask for? Total 5 stars!! We are already planning our next visit in 2020!!

Miinukset: Taking my car out from the car park - there were problems. Even when you gave me a card from the desk – sometimes it didn’t work and I had to walk back into the building and out again etc.

Plussat: They were absolutely fantastic. Every part of my stay

Plussat: Excellent location to old Jerusalem, Jaffa gate, to restaurants, shopping centre. Big room overlooking the city. Fantastic breakfast!

Plussat: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.

Miinukset: The facilities are a little outdated. The concierge was also not super helpful with getting us a taxi when we checked out but not a big deal.

Plussat: Good location and good service

Plussat: The hospitality manager is awesome Some small teething problems She sorted everything and gave us an amazing time in Jerusalem

Miinukset: All good

Plussat: The breakfast was very good and location great and the front of house staff were fantastic.

Plussat: Everything was perfect from the food to the room especially ronit the manager made sure everything was perfect this is not my first and not my last stay here

Plussat: Great location. Walking distance to Old City. Room was good size and we received water bottles every day.

Plussat: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Miinukset: Todo bien

Plussat: Friendliness and helpfulness of breakfast staff

Plussat: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.

Plussat: A very very nice hotel with comfortable and clean rooms. A wonderful swimming-pool. And an amazing view on the Old City.

Miinukset: Nothing to complain.

Plussat: Everything - high end, high class

Miinukset: Nothing at all

Plussat: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Miinukset: The hotel is starting to look its age and needs some upgrading.

Plussat: Personal and services are at a high level.

Miinukset: The hotel, although it is the best hotel in the country, has very old equipment and small rooms.

Plussat: the service and the kindness of all the entire staff. Very polite efficience and quick the quality of the food the cleanness of the room

Plussat: history

Miinukset: elevator

Plussat: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.

Miinukset: Expensive.

Plussat: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.

Miinukset: Staff was nice but some surprising (repeated) mistakes. - We ordered a drink in the room, the person on the phone wasn't understanding english too well, and the staff had to come 3 times before we got the right drink. - We asked for a room with twin beds, confirmed it at check in, and when we got in the room, we had king beds. - The person who brought us to our room told us he would fix it immediately; 2 hours later, we had to call to get it fixed. - Etc. Nothing serious, staff was very nice, but the repeated nature of the mistakes suggests some organizational issues.

Plussat: Everything

Plussat: Location,staff,cleanliness

Miinukset: Small problems with door key(didn't open door)

Plussat: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.

Miinukset: No response over the phone; floor was a bit sticky;

Plussat: Convenient location.

Miinukset: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.

Plussat: The pool was nice, it wasn’t big but it was a good size.

Miinukset: The room they put me at first was in a room with no AC and the WiFi wasn’t working in that room and there was stain on the bed, it took then almost 2 hours to finally get someone to come check everything out after complaining 3 times. The person at the front desk was annoyed with me for complaining. The finally sent someone to check everything out, I let it cool off for about 2 hours and went down again to complain and they finally moved me into a new room. The room they put me was okay and the bed was very uncomfortable. Also I didn’t like the breakfast except for the pancakes.

Plussat: Nothing

Miinukset: Everything

Plussat: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.

Plussat: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Miinukset: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Plussat: Loistava sijainti ja erinomainen aamupala. Huone siisti ja ei mitään valittamista.

Plussat: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Miinukset: Food was not fresh I’m really disappointed We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Plussat: The location was about the only thing going for this place.

Miinukset: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Plussat: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.

Miinukset: Thinking the hours of the pool and fitness center could be extended.

Plussat: Everything was amazing, we make great time!

Plussat: Location and staff are really good ! The Conciergerie is really helpful: we asked for a transportation from Eilat to their hotel and they reply immediately with a quotation and some alternative by bus. And it was really easy and much cheaper. So thanks to the staff !

Miinukset: The value for money is really bad when you stay in the hotel. It’s really noisy if you stay in a room with the Patio view : breakfast and dinner served in the terrace under your window ! And unfortunately the sound proof is really bad. We said it was our honeymoon and we wanted a quiet room but the man in reception didn’t evaluate the quietness the same way ! No misunderstanding: it’s a really nice hotel ! But a bit expensive if you want a 5 stars service !

Plussat: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.

Miinukset: Loved all.

Plussat: This hotel is very pretty and clean. Staff was very accommodating as we arrived early for check in. They got us a room in no time. Food was good and staff was wonderful.

Plussat: The breakfast The lobby The pool

Miinukset: The rooms are a bit outdated for their price and charging extra for a balcony with a view to the pool Also the mini bar was empty There’s no coffee machine in the room which is pretty much standard nowadays , especially for this price

Plussat: The hotel has been refurbished and the pool area is extended and really lovely

Plussat: staff were friendly Rooms clean

Miinukset: Would never stay in a Friday night or Saturday. The noise from the kids running up and down the corridors and shouting made it impossible to relax in ones room

Plussat: Great hotel with a nice big pool, lot's of sun beds, great spacious room and bathroom and friendly reception

Miinukset: Two very tiny details; Day 2 empty bottles and used glasses wasn't removed and toilet seat was up! At this kind of hotel that's just not good enough.

Plussat: All of it.

Plussat: Great location, helpful staff

Plussat: Excellent breakfast. Clean.

Plussat: Great location , clean .

Miinukset: Small pool

Plussat: Bed was great and suite was perfect for a mother and daughter traveling together. At night, the room was quiet. Judy Melzer went out of her way to make our stay wonderful.

Miinukset: My only complaint is that one of the little shakshukas at breakfast was undercooked. Everything else was yummy and the coffee was perfectly hot.

Plussat: Everything it's an amazing place to stay

Plussat: Great relaxed atmosphere. Roomies from Paris were super. Both light rail and buses on the doorstep.

Miinukset: Presentation of food... Rather rustic.. I supposed it depended on who was on duty. Disappointed in the Shabbat meal.

Plussat: Sijainti sinänsä tosi kätevä. Perustarpeisiin ihan hyvä paikka.

Miinukset: Teekuppi oli rikki ja kaataessa kuumaa vettä vesi valui pitkin pöytää ja lattioita. Sisäänpääsy oli tosi monimutkaisten kulmien kautta. Joutui kiertämään todella pitkän matkan Jaffa kadulta, vaikka ikkunat olivat kadun yläpuolella.

Plussat: Incredible buffet breakfast. Staff were very friendly and knowledgeable; traveler desk was a huge plus. Easy check in process. Great luggage storage and wifi. Large common areas. Excellent location near the tram and a 15 minute walk to the old city. Dorm room was large; beds were somewhat comfortable, but hard. Free ear plugs at the front desk. Free cold drinking water.

Miinukset: Occasionally incorrect information about timing and availability of tours, make sure to double check. Lots of people staying there so it is constantly busy in the foyer area.

Plussat: Location

Plussat: Usually I don't like big hostels, this one was different. -Atmosphere was very good with old and young people cooking, drinking, talking -good daily activities/events -very spacious rooms (at least the ones in the basement) -shower and toilet in the room as well as in the common area -very open hostel (non-guests can go in an hang out) -perfect lounge with bar, pool, kicker

Miinukset: -extremely loud room. I had a room in the basement with the open windows right next to the sidewalk with a bus stop. The hostel entrance was also right there, with a long and loud buzzer for the door. -staff sometimes gave wrong information or couldn't give information (e.g. how long laundry takes) -bathroom in the dorm was very badly soundproofed

Plussat: My 3 time here. I love it. Perfect place. Nice stuff. Good simple breakfast. Hostel is on good place.

Miinukset: X

Plussat: Very relaxed and friendly

Plussat: My baggage was delayed for the entire time of my stay. I appreciate the exceptional support of the staff in trying to help recover my luggage. The atmosphere in the hostel is like family.

Miinukset: Mattresses is a bit hard, but I've experienced it at other hostels as well

Plussat: Nukuin hyvin. Aamiainen oli hyvä.

Plussat: Good place to bunk for a few hrs over night to catch a bus to airport after my trip to Petra. But no time to enjoy amenities or surrounding areas cuz I have no time. Staff helped to obtain taxi at 3:00am.

Miinukset: I was on top bunk. There was no light switch for main light. However, there might have been a reading light on the wall on top with USB ports. It was difficult to climb ladder to bed without shoes. It was difficult to to operate small paid locker but did from a passersby. Staff were not so helpful with such.

Plussat: Indian food night. Luggage storage room. Free breakfast included. Air conditioning. Shabat shalom dinner. The front desk help always there. This place was perfect for me being a solo traveler.