Lissabon hotellit lähellä Miradouro de Santa Luzia

Plussat: Rooms a good size Good breakfast Helpful in booking taxis

Miinukset: Double charged at check out and unhelpful in rectifying the situation Husband accused very aggressively of not paying bill at rooftop bar , he had receipt in wallet- no apology for accusing him of same

Plussat: It’s location and excellent customer service

Miinukset: The bistro staff,

Plussat: The location is perfect. Very nice staff, also the restaurant is good !

Plussat: location and reception, bar staff the room also nice

Miinukset: the breakfast was really poor and staff not nice, also the refilling of food that was over ba, bad selection or options to offer. Unfortunate that a Hotel like this has such a poor breakfast Also the room service poor, one day we left early morning and came late night a nd the bathroom was poorly done or cleaned, it has the same stain in the toilet that we left in the morning so obviously the bathroom was not done, unacceptable

Plussat: Excellent and friendly staff. Nice sized indoor pool. Healthy but doable walk to scenic areas and metro.

Miinukset: Has the "modern" room set up with a glass door bathroom, so the other person is disturbed by the light shining through. Beware that you will be charged 2.5 euros for each coffee pod beyond the two offered! Gym is small but workable.

Plussat: Spacious room, staff friendly and very helpful. Great facilities.

Miinukset: Nothing not to like

Plussat: Lovely hotel in a very good area of Lisbon. The staff were really friendly and helpful. It was my birthday and they surprised me with a cake and bottle of champagne. The location is great just 15 mins walk to city centre. Swimming pool facility was really good.

Miinukset: Breakfast was overly priced.

Plussat: Sijainti oli hyvä ja talo kaunis. Kattoterassi mukava.

Plussat: Very comfortable

Plussat: Excellent location. Comfortable room. Excellent restaurant. Friendly and efficient staff .

Miinukset: We ate in the restaurant on both nights of our stay. On the first night the service was excellent - staff were very attentive with all our needs met quickly. By comparison on the second night the service was much poorer. Staff not so attentive and food and drink service much slower.

Miinukset: Poor service! A five star hotel is not just a nice piece of real state on a hot location. It's about people making your experience a top one. Rude people at front desk, sloppy service....BAD!

Plussat: Hotellin sijainti on loistava, kävelymatkan päässä keskustasta, mutta rauhallisella kadulla. Lähellä metroasemaa. Aamiainen oli täydellinen, spa osasto rauhallinen ja kaunis. Huoneet olivat kauniit ja sängyt hyvät puhumattakaan tyynyvalikoimasta. Huippua oli , että hotellissa oli intiimisuihkut, monesta muusta Keski-Euroopan hyvästä hotellista poiketen. Loistava löytö!

Plussat: The pool area & staff

Miinukset: The kept taking pre-authorizations of my card, I have checked out for several days now and still over 1000 Euros are due back to me for unauthorized pre-authorization payments, terrible!!!

Plussat: Wonderful property.

Plussat: The view of the bathroom from the room, the very comfortable bed and of course the Royal Oporto wine and the friendly hotel staff

Miinukset: Nothing

Plussat: Staff was really great for 5 *, but some things were not perfect. Not exactly that what I expected from Sheraton

Plussat: Location, Location, Location!

Plussat: The location was great, rooms were very clean and staff was friendly.

Miinukset: Glass bathroom made to hard to not disturb anyone sleeping in bedroom during the night since lighting would shrine through

Plussat: Outside pool

Miinukset: Wifi wasn't working the whole stay. Room cleaning service was very bad. Not what you expect paying over 300euros per night.

Plussat: Good clean and comfortable room, lovely pool and good service.

Miinukset: Food and drink is overpriced. Location isn't ideal, it's a long walk from the most popular parts of the city.

Plussat: Everything

Plussat: Respectful employees, wonderful service, communicated in my native language and Spanish (which I appreciate), staff in the breakfast buffet were always attentive and made me feel special at all times.

Miinukset: There was nothing I did not like about this hotel. On the contrary, if I visit Lisbon in the future, I want to book in this hotel.

Plussat: Hotel is on the top of the hill and in the business district which made it feels less touristy. It is still just a few minutes walk from the Marques de Pompal and the main walking street Avenida de Liberdade. I really like the new rooms and indeed the rooftop restaurant which has an amazing view of the sunset.

Miinukset: I did not like the small swimming pool and the poor little fitness centre. I have expected the Gym and Pool to be much better than other Portuguese managed hotels but this wasn't the case.

Plussat: service was excellent

Plussat: We loved everything about this hotel and will definitely be back! Great location, staff, pool, bar, rooms and breakfast!

Plussat: Amazing location!

Miinukset: The pool looks bigger in the photos

Plussat: Aamiainen oli erinomainen ja hotellin sijainti oli myös erinoaminen.

Miinukset: Huoneen siivous oli pari kertaa vasta klo 14 jälkeen!

Plussat: Great customer service. Awesome view and rooftop pool/bar. Complimentary champagne for our anniversary

Plussat: The rooms were lovely and very central to the city

Miinukset: Bed was a little stiff

Plussat: Uima-allas ja baari katolla olivat TOP!

Plussat: Sweet surprise gifts from the hotel staff. Breakfast was incredible.

Plussat: Bed very comfortable, bathroom good & great having makeup - magnified mirror

Miinukset: All good

Plussat: Great location and extremely clean. Fantastic views of the city too.

Plussat: Great location for exploring the city. Staff were very friendly and helpful.

Miinukset: Loved the property

Plussat: Erinomainen sijainti ja hyvä aamupala sekä todella kiva allasalue, jossa heinäkuussakin sopivan väljää ja herkullista ruokaa saatavilla.

Plussat: Central, easy, clean and with an outstanding staff.

Miinukset: The view from our room was disappointing but totally understandable for it's location at a densely built area of Lisbon.

Plussat: Beds were comfortable. The bellmen were especially helpful and hardworking.

Plussat: yes

Miinukset: nothing to add PERFECT

Plussat: Very friendly staff. Room size and cleaning were very good.

Plussat: This is a superb hotel! Coffee and snacks laid out before breakfast at 5 am for early risers! Quiet room and comfortable beds. Even allowed us to check in early.

Plussat: The staff was very very friendly and fulfill all our wishes. Our room was prepared in very short time, we get a room at the higher floor........and so on. It is good to have a membership.

Miinukset: The view was not so nice from our room because of the next Hotel, but we had very nice view to the side. Not so much Bussi or tube Stations in the near.

Miinukset: We were given a Room only at 3.30 PM

Miinukset: Breakfast: poor service, poor quality, loud and noisy room, ... Checkin and checkout: trainees needed a very long time ... Internet: VERY slow False fire alarm at 03.30h at night ... never again - for € 300 per night

Plussat: The staff were amazing, but the rest was extremely poor.

Miinukset: For what I paid and what I got was not pleasent. My room was discustingly dirty with curtains broken and dust everywhere. I had request my sheets to be changed on the first day and I contacted the maintenance guy for assistance. Who Also witnessed the dirty room. When I requested the rate to be dropped as the value for the room was un fair, I was told that this something they can not change. Depending on the feedback I receive from the Hotel and compensate I will then give my feed back online (trip Advisor, Complaints Etc) for others to view.. At breakfast, waited 20 mins for eggs, Your catering services for muslims was completly unfair, as you do not custom for Muslims at all. This as my opinion is unacceptable as we live in a very multicutured society. I would not personally recommend your hotel to anyone. As an addition: The room looked like someone had wiped it with a dirty wet spnge. Also when I asked for a charger I received a broken charger, which I also had to request maintenance to fix. Also as addition: At the bar down stairs, I ordered a drink and I only took a few sips and as I was talking to a colleague someone had picked up my drinks a disposed it. I can add a lot more, but I cant be bother as I am fully aware that you will not compensate me for anything.

Plussat: Everything especially Akla, the restaurant

Miinukset: Concierge were not very good-I thought they were very cookie-cutter and gave general advice as opposed to customizing advice

Plussat: Bed

Miinukset: All good

Plussat: Yes, all good and comfortable!

Miinukset: The breakfast buffet and service

Plussat: Every comfort was thought of. The room, food, staff were all excellent.

Plussat: Nil

Miinukset: Older than saw on the photos

Plussat: The room was clean, and the staff was friendly and helpful.

Miinukset: The bathroom was clean but can have some improvements - e.g. the door of the shower booth

Plussat: Great location. Very helpful courteous staff

Plussat: Location

Miinukset: The too soft and uncomfortable pillows. Also the room was dusty. It would be good if the windows opened to air out the room.

Plussat: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..

Miinukset: The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides. The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.

Plussat: It is the best location in Lisboa both for turism or work, with a super profesional staff.

Miinukset: It is a fairly small hotel, both the lobby area as well as the rooms, even though its an overall confortable experience...the restaurant definetly needs a redo, such a great location but it lacks livelyhood

Plussat: breakfas was great, we spent 1h there. highly recommended, location is perfect

Miinukset: all was great

Plussat: Breakfast was great. Plenty of selections for all tastes. Staff were very helpful both in terms of site-seeing options, day-trips and most importantly, assisting me with some business services I needed to take care of.

Plussat: Breakfast was a good experience due to pleasant staff and variable fresh products on offer. The hotel location was excellent, it was close to shopping and parks. It is in the middle of the city centre....

Miinukset: The bathroom was nicely decorated but not practical as there was no where to hang clothes to have a shower....There was no dressing table in the room for women to apply their makeup and bedside tables had no drawers....

Plussat: Everithing ok

Miinukset: The bed has an elevation in the midle

Plussat: Staff was very good , Clean and as described the breakfast es super

Miinukset: The bad was n't big enough

Plussat: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!