Lissabon hotellit lähellä Basílica da Estrela

Plussat: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Miinukset: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Plussat: Täydellinen hotelli. Ei muuta voi sanoa. Olin ensimmäistä kertaa yksin lomalla, ja tämä hotelli oli todella turvallinen ja kotoisa valinta siihen! Aamupala, allas, palvelu 6/6

Plussat: Clean hotel, delightful staff in a different location providing a different view of Lisbon both figuratively and actually.

Miinukset: Roof top bar rowdy, check in issues requiring 3 visits to the front desk, previous customers' mini bar usage on our bill, bed saggy in the middle & a little worn, just a few of the niggles....

Plussat: Lovely hotel with great choice communal areas and lovely excellent restaurant and breakfast.

Miinukset: The lighting in the room is over- complicated.

Plussat: Loved the hotel!! Amazing decor, great rooftop pool, lovely spa, tasty breakfast, beautiful big room and fantastic staff!

Miinukset: Loved everything but we were a bit disappointed that we left the room at 9 am and they were cleaning it at 6pm! They then came back to clean the bathroom when we were in the room!! But such a small thing for such a lovely hotel :)

Plussat: The decor, the staff and the bathroom were all excellent. Breakfast is also brilliant, they have everything you could possibly want. I requested some blueberries , and the waiter returned with a variety of berries for my wife and I.

Miinukset: The only negative experience we had was having to ring reception 3 times to get fresh towels to our room. We stressed that we needed them asap however over an hour and a half passed and still no towels. After ringing a third time, the receptionist seemed shocked that our request had not been addressed by housekeeping who she had instructed to bring us towels. The secretary did apologise but this was no good to us as both my wife and I had to go out that evening without a shower.

Plussat: Beautiful hotel - wonderful breakfast, luxurious room, attentive and professional staff, amazing roof-top pool

Miinukset: The only thing was the €9 price of the draft beer - the same beer in the city was €5

Plussat: Amazing hotel, fantastic service and the breakfast was perfection!

Plussat: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5

Miinukset: More beds in the pool areas.

Plussat: Rooftop pool Reception had an amazing atmosphere, flowers were out of this world. Spacious, clean.

Plussat: Everything was perfect.

Miinukset: Nothing.

Plussat: The hotel, rooms, pool, Spa are really good. A very good breakfast and a good service

Plussat: Great location, very helpful and friendly staff. Nicely decorated and very clean

Plussat: Very good location, in the city center, close to all the sightseeing’s, but at the same time far from crowded and noisy streets. Not super firm, very comfortable bed (which is rare for Portugal), beautiful terrace with the pool and city view. Pretty decent breakfasts.

Miinukset: It was noise from the shower pipes appearing time to time. And if to take into consideration that wall between the room and shower is just a glass, then you can understand that it was not possible to sleep.

Plussat: Beautiful hotel in a good location, approx 25 min stroll to centre. Rooftop pool is brilliant addition, however it does get overcrowded. The porter was the one memory we will remember, he is a gentleman and couldn't have done anymore to help us, he deserves a pay rise, an absolute credit to the hotel.

Miinukset: Rooftop pool is brilliant addition, however it is quite overcrowded and some additional sun loungers are needed. One thing we found odd was the hotel doesn't have a cafe or restaurant even for a sandwich at Lunch.

Plussat: Room was lovely .great shower . Pool . Location next to metro and sightseeing buses.

Plussat: Lovely breakfast

Plussat: Palvelu, aamiainen ja tilat kiitettävät

Miinukset: Hivenen kaukana keskustasta, liikuimme metrolla (asema lähellä)

Plussat: Top roof swimmimg pool, quiet rooms and a good for value breakfast

Plussat: Had our bags carried to the room and showed how to use everything. Comfy beds, nice breakfast.

Miinukset: They say rooms are sound proof but if next door has music on, you're listening too. Bar staff upstairs let other people use our room number to buy drinks without checking... Also not enough sun loungers.

Miinukset: Quibbling: A/C broke down in the last night, but other than that near perfect.

Plussat: Location excellent.The metro stop was just down the road. It was on the blue line which gets you to a lot of the tourist attractions and also connects to the train for cascais and sintra. Pool area was great for relaxing. Hotel room was comfortable. Shower was great.

Miinukset: The water in the pool seemed exceptionally cold.

Plussat: Liked views , location, cleanliness, room. Lights in room are cool. And rooftop bar and pool brilliant.

Miinukset: Hotel is excellent. Only one problem is room we stayed in, 713 very noisy from pool over head on the roof. Woken up very early every morning from the noise from the pool pumps.

Plussat: Upea kattoterassi ja allas. Aamiainen erinomainen. Yläkerran baarin henkilökunta todella mukavia. Huoneet erittäin hyvälaatuista, siistejä ja uusia. Hauska sisustus ja musateema. Sijainti täydellinen Marquis de pombal metropysäkin vieressä. Myös bussipysäkki vieressä mistä pääsi mihin vain. Ostoskeskus kävelymatkan päässä.

Miinukset: Osa vastaanoton henkilökunnasta melko jäyhää porukkaa. Huoneen jääkaappi ei toiminut.

Plussat: It's a great hotel. Very nice and Clean room. In 15 min walking you reach the center. The Staff is so Kind and helpful and they gave us realy good recommodations. The Breakfast buffet is just Amazing.

Plussat: Central location enabling you to walk to all the points of interest

Miinukset: Small pool but didn’t go for the swimming

Plussat: The staff were lovely and very helpful! The hotel was very tidy and comfortable, would highly recommend!

Miinukset: Tässä hotellissa ei ollut mitään mieleen painuvaa. Kaikilla osa-alueilla olisi ollut vähän petrattavaa ja sitten olisi voinut olla ihan kelpo hotelli.

Plussat: Great staff and large rooms with pool view!!! Super clean

Miinukset: The 7 euros room service fee (even for water ordered 1 minutes after the menu...)!

Plussat: Rooms were clean and modern with all the facilities you’d expect from a 5 star hotel. Staff were helpful.

Miinukset: No good coffee at breakfast. A little far from centre.

Plussat: staff were amazing. We were given a late check out as a courtesy which was massively appreciated. Everything was perfect the hotel even smelt great! We used the gym too which was highly convenient. It was in walking distance to everything including a beautiful park.

Miinukset: There was very little we didn't like. The only criticism was the hotel pool was busy, but even at that there are plenty of seats beside the pool and a beaut little garden area that is convenient to stretch a towel out on.

Plussat: Room was lovely Nice pool Comfy beds Nice bathroom

Miinukset: Check in was poor, no complimentary drink was given which would have been a nice start as advertised on booking. Ordering a drink at the bar / pool took an hour to arrive. Had some make up go missing from my room, was told they would check and get back to me and I heard nothing not even an apology. Woken up at 6 every day with banging which is not ideal when on holiday. Location 40 min walk to anywhere of note so had to get a taxi to and from every time.

Plussat: Good location. Very friendly staff.

Plussat: Good service and very clean. Really nice hotel.

Miinukset: Privacy of bathrooms, no cover for the shower area.

Plussat: Uima-allas alueesta ja aamiainen oli hotellissa hyvä.

Miinukset: Henkilökunta ”yrmeää”. Huoneessamme ei toiminut ilmastointi yhtenä yönä ja päivänä. Jouduimme asiasta sanomaan useamman kerran ennenkuin asia korjattiin. Hotelli ei pahoitellut asiaa mitenkään.

Miinukset: Noise from the air conditioning and noise from the cleaning ladies in the morning

Plussat: Great location and value. Housekeeper did an excellent job daily keeping the room clean and organized

Miinukset: A bit oldish though.

Plussat: Vastaanotto :Christina upea innostava kaunis, antoi hymyn näkyä. Kahvila Pizasso lähellä tosi ihana- ruoka- henkilökunta

Miinukset: ehkä olisi voinut olla bussi tai metro lähempänä... jaksoimme silti

Plussat: Staff were very friendly and attentive.

Miinukset: Facilities were old, run down, broken.

Plussat: The location was good, Lisbon is a small city and you can easily go around on foot. The hotel was close to many different locations. The rooms were big and comfortable.

Miinukset: The cleaning could be improved further. I never got capsules for the coffee machine. The only problem to me was the carpet it made the room smell a little.

Plussat: Great location. Superb staff service on arrival. Breakfast was very good

Plussat: As always thank you for the hospitality. Its the second time we celebrate our wedding anniversary staying at your hotel. The staff is always super. Rooms as expected, clean and spacious. The rooftop is great and of course the location of the hotel is excellent. Keep it up and once again thank you.

Plussat: Friendly staff and very clean rooms . Plenty of choice for breakfast The location of the hotel was perfect for us . Out of the way but close enough to the restaurants and metro. Comfy beds and a fab shower

Plussat: The room was amazing - we got an upgrade. Balcony, nice view, the bathroom was huge, everything very nice.

Miinukset: Too many rules for pool use (it's inside the spa, my daughter just wanted to have fun). Breakfast was ok, but not the amazing thing I'd expect for the price. Rooftop bar does not open on Mondays. Main restaurant was closed for renovation (in the middle of the high season!).

Plussat: Nice decor and friendly staff

Miinukset: Construction (banging, hammering, drilling) was taking place right above my room, which was inconvenient when I needed to have some conference calls. Also, the main reason I booked this hotel was for the gym as I was traveling for business. Therefore, I was disappointed to see that the receptionist at the gym / spa area allowed people to enter and use the equipment with sandals and with children. This is not safe practice and the hotel also did not display any signs about wearing proper equipment in the gym or children using the equipment improperly. It did not have a big impact on my stay, but should be noted by the hotel and improved going forward.

Plussat: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing

Miinukset: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Plussat: Great hotel, very clean, comfortable bed and really big room. Very close to Av de Liberdade. Nice pool and sauna.

Plussat: The location was amazing, the morning watering staff were lovely especially (Paulo) who couldn't do enough for use at breakfast and the guest service team was very helpful with good information on the city. The room was very spacious with a fantastic bathroom and the food gifts that we received everyday was a lovely gesture.

Miinukset: Some staff were rude and unhelpfully. the sofa bed was broken, uncomfortable and had to use blankets to build a bed. The breakfast food was the same everyday nothing different.

Plussat: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure). Front desk staff, hostess and restaurant staff were efficient and also very friendly. The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.

Miinukset: Small fitness room that wasn’t advertised in any of the hotel brochures and is not open 24/7.

Plussat: Everything was perfect..Nice hotel and staff..

Plussat: Clean and close to the central

Plussat: Everything was amazing and so comfortable. Wonderful staff always ready to help and so accommodating . Fantastic .

Plussat: It was convenient for us. Not near the tourist area.

Miinukset: Not a pretty street.

Plussat: Location, staf, very clean

Miinukset: Poor breakfast but tasty. Good location, nice staf. Very clean

Plussat: Big, comfortable and very nicely furnished room. Good breakfast. Centrally licated close to metro.

Miinukset: Small parking. Difficult to drive due to narrow rooms.

Plussat: Good wifi, good breakfast with execent juices, close to metro and bus station.

Miinukset: No balcony, a litle fair from the city center

Plussat: Hyvä aamiainen. Hyvä sänky. Huone ihan ok, mutta ei mitenkään erikoinen. Metroasema (Parque) lähellä, joten helppo liikkua joka paikkaan. Myös lentokentälle pääsee metrolla kätevästi.

Miinukset: Lähistön ravintolatarjonta ei ole mitenkään erikoinen.

Plussat: Everything was very good ( breakfast, clean room and lingerie, bathroom clean, TV with variate programs, refrigerator, safe box) room no 1302

Miinukset: Perhaps a better AC remote control !

Plussat: Bed was comfortable and had usb chargers next to the bed. There was free pastries and coffee in the morning if you are too early for breakfast service. The lady I spoke with on the phone before arriving was really nice and advised me on taxis to get there.

Miinukset: We missed our flight and had to do a last minute layover overnight in Lisbon. This should have been easy but unfortunately the front desk agent was unnecessarily rude. He asked to charge my credit card and I asked if it was already charged through booking.com. Instead of saying something like “no it wasn’t, it was just to confirm the reservation” he snapped “why would I be asking if we already charged your card” wow ok. Sorry I asked? There were other moments of rudeness in this very brief transaction that didn’t have to be this way. It left a bad taste in our mouths but we were fine because we’d only be there for the night. Then our sink stopper wasn’t working and wouldn’t stay up causing unbearably slow drainage. After check in, the last thing I wanted to do was call front desk for help but it was draining so slowly we couldn’t wash our faces without splashing dirty sink water all over. I’ve been taking functioning sinks for granted my whole life. He said sorry there is no maintenance at this hour. Ok. Can we switch rooms? Sorry we are sold out for the night. He didn’t offer to do a partial refund or anything. I’ve stayed at a lot of hotels and this is some of the poorest service received. Glad I only spend less than 1 night here since I had an early flight to catch in the morning.

Plussat: Great location,Very clean , staff nice and helpful, very good breakfast , the room has a nice size for 3 people

Miinukset: Bath room small for the size of the room