Lissabon hotellit Alcantara

Plussat: Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna...

Miinukset: Nothing

Plussat: Beautiful hotel and grounds. Dinner was served in a beautiful room. Lunch outside in restaurant above the pool was excellent. The food was really good. The cocktails were great. The staff were very good. Wife had message and she really enjoyed it .

Miinukset: Bed was too firm for us. There was an issue with AC in the room it would not cool, they fixed it next day. Dinner was a bit of a let down. Looking for the food to taste better than average. It also took a very long time to get our dinner.

Plussat: The Palace is beautiful, location is very nice with views of the bridge, beautiful parc, great breakfast

Miinukset: Bathroom was a bit small

Plussat: everything!

Plussat: Beautiful location and historic place to stay. Staff always helpful and friendly.

Miinukset: Maintenance could be better. Everything feels a little worn out. If taken care off, it would have been a really amazing place. Room amenities where also lacking at times. A little bit under the expected standard. Same for the breakfast...

Plussat: Building, location and team

Miinukset: Breakfast was good specially fruit and pastry. However other categories such ham, etc needs to improve

Plussat: Marvelous historical palace well adapted to a luxury hotel.

Plussat: Stylish, well-equipped hotel on the base of the old palace, in beautiful garden, with excellent breakfast, a nice spa and outdoor swimming pool. Very nice staff!!

Plussat: Overall, we were very happy. The staff were very friendly and helpful. We especially mention Miguel, Rita and Teresa. The facilities are top-class - beautiful garden, pools, spa and fitness centre. The core of the hotel is an historic and very impressive building. The breakfast was excellent.

Miinukset: There were some inconsistencies in housekeeping. There was uneaten fruit left for several days and towels and facecloths were not always replaced. However, all requests were dealt with promptly.

Plussat: The service was amazing. The rooms were always very clean and comfortable. The beds were huge! Very good breakfast selection and just a short walk to the LX factory for food!

Miinukset: The outdoor pool was so cold I could not stay in it for longer than a minute. The jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp. The steam room didn’t have any eucalyptus smell so it just stunk of body fat, I had to get out of it after 10 seconds as I couldn’t stand the smell. You have to que for 20 minutes at peak breakfast time and there are not enough sun beds for all the guests. It appears they have more guests than they can handle.

Plussat: From the moment we arrived till our departure, we were well taken care and we have really enjoyed our stay. Amazing breakfast in a beautiful garden/terrace setting. Very professionally trained and polite staff. Bell Captain Mr Paul took care of us everything from giving us tips for sightseeing to getting taxi etc. He could be a concierge!