Lissabon hotellit lähellä Elevador de Santa Justa

Plussat: The location, the staff and the breakfast.

Miinukset: Nothing

Plussat: The location, in the heart of Lisbon, is great.

Miinukset: You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.

Plussat: Phenomenal guest services and great location.

Plussat: Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff.

Miinukset: Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.

Plussat: Old world elegance, excellent breakfast, fine complimentary concerts most evenings

Miinukset: Evening front desk staff which blatantly pushes guests to restaurants which pay them for referrals.

Plussat: Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely.

Miinukset: Nothing not to like.

Plussat: Wonderful spa, fantastic breakfast. Friendly staff

Miinukset: Expensive bar at the pool

Plussat: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.

Miinukset: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.

Plussat: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.

Miinukset: I loved it all!!

Plussat: Respectful employees, wonderful service, communicated in my native language and Spanish (which I appreciate), staff in the breakfast buffet were always attentive and made me feel special at all times.

Miinukset: There was nothing I did not like about this hotel. On the contrary, if I visit Lisbon in the future, I want to book in this hotel.

Plussat: Staff

Miinukset: Scent of smoke in hallways, expensive for wifi in room, expensive drinks, not allowed to take glassware to room

Plussat: Location, size of room and comfort.

Miinukset: Price of breakfast.

Plussat: I liked the location.

Miinukset: I showed the staff at 4 different places that te wifi was complmentry. The staff person kept insisiting that it is not. I let the manager know.Also, I made a mistake and reserved Dec 16-18, while I meant 14-16. Is there any chance of correcting it?

Plussat: Style, quietness.

Miinukset: There was some hair at the side of the bath the first day. That means cleaning could be better. But now it seems I'm searching a hair to complain.

Plussat: The location was perfect. The beds and bathroom were wonderful!

Miinukset: We were disappointed that access tot the pool was not included.

Plussat: Great rooms, friendly staff, good food.

Miinukset: Room had some ware... Wallpaper coming away from the wall and TV remote broken.

Miinukset: Internet must be free of charge.Although we did not use it in the room they wanted to charge 30 per day.

Plussat: Nice modern room.

Miinukset: A bit crouded at the front desk at times.

Plussat: Restaurant was excellent

Miinukset: Far from bus stops and main downtown

Plussat: Excellent hotel in great area of Lisbon close to everything including the metro

Plussat: Real 5* Luxury - incl. Service

Miinukset: The room carpet could have been better cleaned, food residues in the bathroom ??

Plussat: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..

Miinukset: The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides. The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.

Plussat: Overall great hotel

Miinukset: Non smoking room smelled like cigarettes

Plussat: Staff was very good , Clean and as described the breakfast es super

Miinukset: The bad was n't big enough

Plussat: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!

Plussat: The staff are spectacular -- multi-lingual, kind and helpful, generous with advice.

Miinukset: The location is very quiet and near the beautiful Eduardo VII park near the top of Avenida da Liberdade. There is a transportation hub nearby. However, there were few cafes, restaurants, and other amenities within walking distance.

Plussat: Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff.

Miinukset: Nothing not to like.

Plussat: Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location.

Miinukset: The furnishings in the room were tired, especially the carpet.

Miinukset: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.