Lissabon hotellit lähellä Igreja de São Roque

Plussat: Great staff

Plussat: Every one of the staff were very professional, friendly, and helpful.

Miinukset: The air conditioning did not cool the room properly. Reported this and they did respond quickly and sent someone to fix. Still too warm though and we could not leave the terrace door open for cool air due to construction next door.

Plussat: Excellent and friendly staff. Nice sized indoor pool. Healthy but doable walk to scenic areas and metro.

Miinukset: Has the "modern" room set up with a glass door bathroom, so the other person is disturbed by the light shining through. Beware that you will be charged 2.5 euros for each coffee pod beyond the two offered! Gym is small but workable.

Plussat: Beautiful palace built by a 19th Century cocoa importer made a Count by the King. Magnificent building, professional and friendly staff, excellent breakfast included, comfortable rooms and good (not great) fitness center, spa and pool.

Miinukset: Not as many drawers for clothes as would be ideal; no facecloths in bathroom (only towels), location is 1+ mile away from the main activities so cabs are required.

Plussat: Very well located for walking down town, public transit, tours,etc. Staff very pleasant and helpful. Rooms clean and comfortable. Nice breakfast.

Plussat: The staff are spectacular -- multi-lingual, kind and helpful, generous with advice.

Miinukset: The location is very quiet and near the beautiful Eduardo VII park near the top of Avenida da Liberdade. There is a transportation hub nearby. However, there were few cafes, restaurants, and other amenities within walking distance.

Plussat: Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff.

Miinukset: Nothing not to like.

Plussat: Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location.

Miinukset: The furnishings in the room were tired, especially the carpet.

Miinukset: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Plussat: Hotel was no more than 15 walking minutes from where all the restaurants and bars were located. There were even great options a block away.

Plussat: Amazing hotel that is clean, comfortable, and professional. The staff was friendly and helpful. Loved the ability to park a car underground, if needed. The gym, sauna, and spa on the property were perfect. All amenities were clean. Lobby is clean and welcoming. Always someone available if I had any questions. Would definitely stay here again.

Miinukset: I absolutely enjoyed my stay. There isn’t anything I would change about this hotel or any of the staff.

Plussat: Service, room quality, location.

Miinukset: Room and work area lighting very poor

Plussat: The rooms were very well appointed and comfortable and the staff was very pleasant and helpful. The front desk especially were helpful with assisting in changing our train schedule to Algarve. Close to the high end shops and a very safe location.

Miinukset: It was at the top of a fairly good hill and a good walk to the main tourist area. My son was disappointed it didn’t have a pool but we knew going in so that was our booking decision and nothing to do with the hotel.