Niagara Falls hotellit lähellä Niagara Falls History Museum

Plussat: Great location close to Falls and everything !! Will stay there our next trip

Plussat: We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids.

Miinukset: Liked everything

Plussat: Room was clean

Miinukset: Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff

Plussat: Location and cleanliness

Miinukset: Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.

Plussat: Location and cleanliness.

Miinukset: Expensive breakfast and parking

Plussat: Very nice room, clean and great location.

Miinukset: Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.

Plussat: Nice pool!

Miinukset: Breakfast buffet had no fresh greens (lettuce, cucumber, peppers, tomato, etc)

Miinukset: Crowded, one of the rooms had a view of a concrete wall and nothing else.

Plussat: Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach

Plussat: The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.

Plussat: Our room was very nice with a jacuzzi tub which was a pleasant surprise.

Miinukset: Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.

Plussat: Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there.

Miinukset: The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.

Plussat: I loved everything about this place!! I like to travel alone and enjoy my privacy and space. I appreciated that Staff wasn't in my face, yet were very attentive, professional and friendly when approached with any requests. The room was very clean, beautifully made-up. It was fresh, comfortable and quiet. I was offered an upgrade without asking for it, which was an awesome bonus and I enjoyed every moment of it. Their fitness facility was a great adjunct as well. It was clean, neat and perfectly functional. Very accessible to everything. I'd return there in a heartbeat!!

Miinukset: I honestly have no complaints. It was a very smooth and excellent experience. A complete pleasure!!!!

Plussat: The beds were really comfortable, Shower had good water pressure plus the indoor pool area was extremely cool with a bar just Incase of a rainy day on your trip.

Miinukset: beds were too hard

Plussat: Loved the pool area

Miinukset: Nothing

Plussat: Great service, clean rooms, love the pool area

Miinukset: No room service, take out only from the pub next door. Difficult with kids

Plussat: The location and free parking made this hotel very appealing.

Miinukset: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!

Plussat: Everything

Miinukset: the room service is only for the breakfast and not the rest of the day

Plussat: Bed Heart Shaped Jacuzzi

Miinukset: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge

Plussat: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!

Miinukset: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!

Plussat: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.

Miinukset: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!

Plussat: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.

Plussat: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.

Miinukset: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.

Plussat: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.

Miinukset: Breakfast was horrible.

Plussat: convenient location

Miinukset: mattress is so old and uncomfortable

Miinukset: Self parking wasn't near and soap wasn't full

Plussat: It was perfect location. Cat walk across to the casino which was across the street.

Miinukset: There was hair in the shower.

Plussat: Bed was very comfortable with great pillow selection. Employees were all friendly

Miinukset: Need a makeup mirror

Plussat: Good location and staff

Miinukset: No breakfast Wifi doesn't work in the room

Plussat: Location

Miinukset: Room was not clean when we went in; hotel offered a bottle of wine for the inconvenience. The housekeeping manager came to inspect the room and agreed that it has not been properly cleaned. Seemed somewhat inconvenienced when I asked that the dirty bed sheets also be replaced. Would never go back even if it were free.

Plussat: Clean and good staff

Miinukset: There were lots of noise from pipelines inside building and air vents

Plussat: Nice view from window ! Clean and convenient

Miinukset: Haven't find one to dislike

Plussat: Value Location Comfort Cleanliness

Miinukset: Elevators - insufficient number Crowded

Plussat: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.

Miinukset: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.

Plussat: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly. The desk clerk explained everything very well and the room was very spacious and well presented. It was only when we opened the curtains that we noticed the view of the falls which was stunning. The shower was amazing, powerful and felt like a massage for my shoulder. The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome. The location is great right on the main drag of Niagara Falls, everything is conveniently close by.

Miinukset: There was nothing I didn’t like, great place, fully recommended

Plussat: Easy access to anything and cleanliness

Plussat: Easy access to casino. Good location for sightseeing and activities.

Miinukset: No refrigerator in room. $20 a night for a fridge is dumb.

Miinukset: The room was best to the elevators. The walls were thin and daylight could be seen all the way around the door to the room with a one inch gap along the floor. Very noisy.

Plussat: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!

Miinukset: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.

Plussat: Access to casino

Miinukset: The hotel was under reconstruction. Pool didn't work. Ice machine on my floor didn't work, or one floor under.

Plussat: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.

Miinukset: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.

Plussat: The staff was nice and accommodating.

Miinukset: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.

Plussat: The hotel is very close to the casino, restaurants, entertainment etc etc

Miinukset: The hotel washroom wasn’t the cleanest, the wifi didn’t work our whole trip and when I use their “convenient” texting service no one responded to me.

Plussat: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!

Plussat: Customer service was excellent. But we just had one concern about internal communication.

Miinukset: We had called earlier to let the front desk know that the guest was celebrating her birthday with her family but it seems the note was not left on file. This was disappointing as the customer service rep assured us a note would be put on file. Not the best example of effective communication amongst staff. Also, the pool was closed due to renovations and this is normally a big part of our leisure enjoyment when staying at Hilton hotels.

Miinukset: We twice a water leak from the room above during the night, Staff reluctant to look into the issue stating they didn't want to disturb the occupant.

Plussat: I liked the cleanliness of the establishment and the convenience of the location.

Miinukset: Our room was hot and the a/c would not keep the room condition. There also was a hotel tax plus a tourist tax everywhere you went. I pre paid for the hotel then got invoices for another 209.00 at checkout for these fees and 45.00 per day for parking. They we’re kind enough to comp my parking for the inconvenience of a hot room.

Plussat: Proximity to the Fallsview casino

Miinukset: Paying for a city view room gets you a view of a wall. If you argue with the staff at Hilton they’ll tell you what they told me, “pay more and you’ll get a better view”. I have never had front desk staff tell me to pay more in a very rude manner. How about Hilton be truthful to customers on what really views from rooms look like...

Plussat: The staff were very friendly and welcoming. The view from our room was awesome and the hotel is conveniently located.

Miinukset: Nothing.