Niagara Falls hotellit lähellä Niagara Falls History Museum

Plussat: Staff and ambiance

Miinukset: The bathroom shower smelled like pee.

Plussat: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.

Miinukset: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.

Plussat: Breakfast burrito was so good

Miinukset: The bed was a little too hard

Plussat: The service was exceptional, especially Judy at reception.

Plussat: The location was awesome we parked our car and walked to all of the attractions .

Miinukset: No.

Plussat: The property is exceptional. Rooms are spacious, clean,and elegant. Breakfast was on time every day. Located 1 block from the action of Niagra Falls it is quiet. Staff is very attentive and friendly. This was our 2nd stay here and will come back again!

Plussat: Amazing property and service! Also spa and restaurant were outstanding!

Plussat: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.

Miinukset: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving

Plussat: One the best hotel experiences I have ever had. The room was phenomenal and the hotel had great amenities. The included breakfast was fantastic.

Plussat: Very nice room, hotel overall was quiet and relaxing, and the jacuzzi tub was awesome. Breakfast in bed was also a nice touch. It was also a quick walk to Clifton Hill which was nice.

Miinukset: Our toilet kept making noises all throughout the night which kept waking me up. As well the pillows were not the comfiest.

Plussat: The room was amazing. So comfortable and inviting. They thought of everything. Amazing bathroom with jacuzzi and wonderful massive shower.

Plussat: This is a property you would visit again and again.

Miinukset: I need to pay 17 cad parking per night.

Plussat: The bed was very comfortable, but due to covid-19 everything was closed which made things harder to get dinner

Plussat: Location

Miinukset: It sucks we have to pay for parking plus are room...

Plussat: Extremely friendly staff and helpful!

Miinukset: Wouldn't put it as a 4 star hotel...air conditioner wasn't working...could use a bit of a face lift!

Plussat: location and friendly staff

Miinukset: shampoo had been used

Plussat: Loved the room and the newly renovated hallway and bathroom...shower was amazing!!

Miinukset: I wasn’t impressed with the fancy new tub with no spa jets, and the room was just too warm, even with the a/c blasting.

Plussat: Who would thought that when I booked the Doubletree it was the nicest lodging in Niagara Falls. Spacious, clean, felt like home

Miinukset: Had to pay for parking

Plussat: There is a cafe and restaurant in-house yet access to restaurants nearby is very easy, lots of choices

Miinukset: Rooms are looking a bit outdated

Plussat: I felt safe from covid

Miinukset: Not being about to see some attractions but understandable through this time of covid 19.

Plussat: Beautiful lobby.

Miinukset: It took us about 1 hour of trying rooms and getting new scan cards to get a non-smoking room. The third room that we tried was fine. We received no perks or consideration for our trouble. Nothing that made us want to go back to this location.

Plussat: Ystävällinen henkilökunta ja tilavat huoneet.

Plussat: Room size was adequate.

Miinukset: Overpriced for location. Did not feel particularly welcomed by check in personnel.Better choices available for same or less rate.

Plussat: The front desk people were super nice. We had our reservation at another hotel cancelled and booked this one last minute. We were checking in and they hurried along so we could try and see the fireworks over the falls. So nice.

Plussat: Very friendly and accommodating staff. Loved how clean the rooms were. Housekeeping was great as well!

Plussat: The location is superb

Plussat: new hot tubs are great

Miinukset: would love to have breakfast included

Plussat: Everything was great, friendly helpful staff

Miinukset: The bedding was not cleaned properly as I woke up with bed bug/ mite bites all over my body

Plussat: Overall was clean.

Miinukset: The internet sucks balls. It doesn’t work whatsoever so I don’t understand the means of having a tv in your room. “Having a patio” which basically means being right next to the pool area also sucked when kids are being super loud and screaming when you’re trying to sleep.

Plussat: we had a poolside room. What is nice being on the 100 level is that on one end of the room was an outside door that I could park right across the driveway. The other side of the room was the patio door that lead out to the pool area. Right in front of our room was a table and chairs. All up against a wrought iron fence in a nicely fake foliage space, Feet away from the water. Also a 'No Frills' grocery store and McDonald's right next-door.

Miinukset: I didn't have children and there were lots of kids in the pool. Is a kid area so not hotels fault. We were there on day one of the corona virus issue. So bar was closed for St Patty's day event. Again not hotel fault. I never stay here in season as pricing is too high. This is not the tourist area.

Plussat: Check in was easy and straight forward.

Miinukset: Our room had an odor similar to a bunt rubber or burning oil type of smell. After 20 mins our eyes were watering. At first they claimed the hotel was full and couldn't move us to a different room. Finally they moved us, but were rude to work with.

Plussat: Hotel is in need of an upgrade. Very clean..excellent Irish pub attached..food was excellent.

Miinukset: Nothing at all

Plussat: Great pool area for entire family

Plussat: Great customer service, awesome pool and recreational area

Miinukset: Our bathroom mirror had streak marks on it when we entered the room. Overall, though, the room was in very good condition. Also, we feel that if there has to be a charge for parking, it should be about half of the price paid.

Plussat: Great play area for kids and I live they had a restaurant at the hotel

Plussat: Location.

Miinukset: The pillows need to be replaced. They were in very bad condition and had lumps of cotton balls in them

Plussat: We had our room upgraded to a bigger one upon arrival, the room was very large, the bed was comfortable, everything was great for a one night stay.

Plussat: I like the location it is a walking distance to the Niagara falls and other attraction.

Miinukset: The deposit fee was a surprise.When i book the room it didn't say anything about deposit fee.The other thing is you have to pay for breakfast which is ridiculous i mean the same location with same brand breakfast is free.During my check in the front desk lady didn't even try to apologies the inconvenience created on us when we ask why we reuired to pay security deposit as if we are renting the room permanently .We never had security deposit issue in US this is bad for tourist destination like Niagara.More over she needs more sensitivity training instead of defending their hidden bullshit.

Miinukset: Two of the lamps didn't work. But otherwise good room

Plussat: Clean room, professional staff, close to the action but in a quiet out of the way location.

Miinukset: Bed could have been better.

Plussat: Great walking distance to Clifton hills with affordable price!

Plussat: Great place, great service we're coming again!

Plussat: I liked the room was nice and spacious

Miinukset: I didn't like that you needed a ticket to get breakfast

Plussat: Great staff. Large rooms. Very clean

Plussat: The hotel was very clean and located very close to thestrip. There are two bars across the street but you do not hear anything once inside. Staff are incredibly polite and parking, although not included, was affordable. Perfect hotel for a family or couple at an affordable price

Miinukset: Although i would recomend the hotel, our fridge was barely cold enough to mildly chill a bottle of wine, and the settings knob not surprisingly missing. The other fault was air conditioning unit unable to keep up with the 85+ weather outside. It was a tad warm on our stay

Plussat: Locaition. Very clean.

Miinukset: Extra parking fee.

Plussat: Close to Clifton hill and everything we wanted to see. Didn't have to drive at all to get to places.

Miinukset: Not a lot of channels missing quite a few!!!! Needs to improve with more selections and more sports channels.

Plussat: nice location close to many attractions

Miinukset: check in time is late

Plussat: Nothing

Miinukset: There was hair in my shower and due to a late check in the hotel staff told me I needed to get over it since I didn't want housekeeping to come and clean it at 11pm while I was trying to put my 2 year old to sleep. Hotel staff was rude. Cleanliness 0!

Plussat: The view from the room and access to restaurants on site.

Miinukset: When the room was originally booked online the room showed the king suite Fallsview wth jacuzzi tub and when I went to checked in to the room there was no jacuzzi. The hotel changed my room to a king suite city view with a jacuzzi but no Fallsview. :(

Plussat: The bed and pillows were very comfortable.

Miinukset: The staff gave us the keys to the room knowing the power was out. They were cold and crass stating they did not know when the power would be back on and that if we cancelled the room we would still get charged.

Plussat: Well, because of the situation with covid19 there wasn't much to do or open. We had to order for pick up at one of the restaurants opened at another hotel which was expensive as hell. Other than that, it was ok.

Miinukset: I didn't like the fact that there was no microwave or coffee maker or ice bucket in the room. I was told because of Covid19 if i wanted ice, they would give me the plastic bag to put the ice in....really!

Plussat: The price was good but I guess it's cheap for a reason

Miinukset: Got a noise complaint at 7pm on a Saturday for music & the security called me & threatened to get me evictted and he spoke in a very rude manner like he's racist

Plussat: At first we were a little hesitant about staying in a hotel during a pandemic but we went anyways to get a change of scenery. Everything was very clean they took out some amenities in the room that are highly touched such as iron hairdryer I forget the other one. They have sign in the elevators about take next elevator if people are in and they have sanitizer throughout the hotel. We felt very safe and enjoyed our time

Plussat: Jacuzzi, bed, location

Miinukset: TV was broken, sometimes no hot water

Plussat: Jacuzzi was great. Room layout was good. Front desk staff member who helped me was very friendly and polite.

Miinukset: No fridge in the room or coffee maker. Not sure if this was due to some form of covid-19 precaution or not but I can’t see a fridge being too hard to sanitize. Also there were no plastic cups in the room, I had to call down to the front desk but someone did bring them up.

Plussat: The location is perfect! Overall very clean. Rooms recently renovated and were very nice and super comfortable and clean.

Miinukset: One of the primary elevators was down the entire time we were there. So inconvenience...yes! But took longer to come and go.

Plussat: Staff was friendly.

Miinukset: This hotel aas okay. Cant really see the fall.

Miinukset: No air conditioning in room, could not sleep, too hot. Person at front desk was very rude when I brought it up. So my stay was terrible for the money I paid.