Niagara Falls hotellit lähellä Shaw Theater

Plussat: Thoroughly enjoyed our stay! Excellent price for extra ordinary place!

Plussat: Breakfast was good. Omelet wrap was salty but good otherwise. Space of the suite was great

Miinukset: Didn’t have an elevator. The floor had a sticky spot near the bed.

Plussat: Liked the decor, steam shower and size of the room. Breakfast was great!

Miinukset: Bed was very uncomfortable, there were stains on the sheets, sand in the bed and we ran out of toilet paper.

Plussat: We loved everything! The location (so close to clifton hill), breakfast in bed, french press coffee, complimentary champaigne, the upgrade they gave us, and the bed and towels! We will stay there again. Many people are complaining about parking, but $17 a day sounds reasonable compared to $50 a day charged at the hotels by the falls.

Miinukset: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.

Plussat: The location was awesome we parked our car and walked to all of the attractions .

Miinukset: No.

Plussat: The property is exceptional. Rooms are spacious, clean,and elegant. Breakfast was on time every day. Located 1 block from the action of Niagra Falls it is quiet. Staff is very attentive and friendly. This was our 2nd stay here and will come back again!

Plussat: Amazing property and service! Also spa and restaurant were outstanding!

Plussat: Wonderful hotel, beautiful rooms awesome staff AMAZING spa. Great restaurant. Loved it.

Miinukset: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving

Plussat: One the best hotel experiences I have ever had. The room was phenomenal and the hotel had great amenities. The included breakfast was fantastic.

Plussat: Very nice room, hotel overall was quiet and relaxing, and the jacuzzi tub was awesome. Breakfast in bed was also a nice touch. It was also a quick walk to Clifton Hill which was nice.

Miinukset: Our toilet kept making noises all throughout the night which kept waking me up. As well the pillows were not the comfiest.

Plussat: room and breakfast

Miinukset: parking fee, vending machine

Plussat: Clean, modern, hip.

Miinukset: No way to control in room air conditioning. Thermostat would only turn fireplace on/off. Toddler ended up burning her hand. Difficult to get a good night's sleep due to upset child and cold parents!

Plussat: The room was very nice. I liked the fireplace and the jetted tub. The continental breakfast is a nice touch. The food at the restaurant was excellent.

Miinukset: It was not easy to find in the part of town where it is located. It is on a corner so signs on both streets would help. Provide a larger table in the rooms for the continental breakfast, or in case people are interested in room service. Although the food at the restaurant was excellent, the menu choices are too limited. It is also very pricey for ala carte fare.

Plussat: location and the room was nice after we asked top have it cleaned

Miinukset: We had problems with the cleanliness of the room but it was rectified after we brought it to their attention.

Plussat: The standard king room exceeded our expectations. We enjoyed the king size bed! My husband and had a great time at the Sterling Inn & Spa.

Plussat: erittäin huono hinta/laatusuhde

Miinukset: Ei mitään palveluita: baaria, lobbya tms pientä kohtaamispaikkaa muiden hotellin asukkaiden kanssa

Plussat: The room was very nice. Beautiful furniture.

Miinukset: Did not like the location. Thought we would be closer to Niagara Falls. The hotel was in the middle of nowhere. The room was nice, but the floor was not clean enough -- it was sticky in some areas.

Plussat: Loved the atmosphere

Miinukset: no pool

Plussat: The variety of activities

Miinukset: Quite expensive

Plussat: We knew our March Break escape would likely be cancelled, but we were impressed with how the resort communicated immediately with us and updated us as the situation changed. They also refunded us completely with no cancellation fees, which was fair but likely hard during this very difficult time for tourism businesses. It was the right decision to close the resort, but must have some dire impacts. Our thoughts are with the employees and their families right now. We are looking forward to brighter days when we can come and stay with you soon. Thank you!

Plussat: Great pool facilities Fantastic staff and atmosphere Perfect for families The only ready I can't give perfect score is because food was not good

Miinukset: The pizza is good but all other food isn't With evryone being so nice it's hard to complain Makes no sense why everything is good but the food

Plussat: We had two 5 year olds on our trip. We bought the paw pass for each of them and they loved it. There are so many benefits to it. Our stay was for one night and it was hard to get all the activities in in that time. The water slides, wave pool and lazy river were a lot of fun. The MagiQuest game was awesome! There is a lot of walking to it, so wear good shoes. The kids really liked the nightly dance party. The pizza place had really good pizza.

Miinukset: We had to rent a locker for our things at the water park because there were never any available chairs or tables. This worked out for the day we checked out but still wanted to swim. The lazy river had no order to it. There were a ton of empty tubes they ran us down at one point and instead of lazy, it was stressful. On the other side, when loading into the tubes, you wait off to the side at the stairs and wait for someone to unload or an empty tube to come around. Someone working at the park should be managing the loading and unloading of the tubes. The floor plan on the first floor by the water park needs work. It’s always congested.

Plussat: It was the kids paradise! Our boys loved their stay. We love the bunk beds for the kids.

Miinukset: The bed was too small for a couple. My husband and I are short and small but still found the double bed for 2 is small. I was afraid that I would fall down in the middle of the night.

Plussat: It felt safe! Lots of lifeguards who were very actively doing their job.

Miinukset: The linnens weren't soft, they reminded me of hospital sheets

Plussat: The water park was great for the kids and us adults

Miinukset: Our balcony had a bird nest in it and was covered in bird poop so we could not even use it which was disappointing

Plussat: The property is clean fun and well laid out. room was ok. Lots to do for the kids. food was great for a kids place.

Miinukset: The sofa beds are not even good enough for kids to sleep on. The price seems steep to me.

Plussat: Lots to do

Plussat: Resort like

Plussat: Pricey

Miinukset: All Included

Plussat: Lots of activities and food - no need to ever leave site. I have always booked directly with GWL, however, using Kayak was wonderful.

Miinukset: Great family time. However, there is an extra charge around every corner. Not a cheap vacation, but fun.

Plussat: excellent for families

Miinukset: not so great for adults

Plussat: The staff, the waterpark, the mini-put, the story time and the buffet

Miinukset: - the quality of the beds - probably jumped on one two many thousand times - low flow toilet difficult to evacuate - noisy even after 10pm but much better by 11pm.

Plussat: The water park is the best one around. Rooms are fun for the kids...

Miinukset: Have to pay extra for water park if you have more than 4 in your party...

Plussat: Very friendly staff, easy check in and check out, clean and spacious rooms, kid-friendly, casual, fun atmosphere.

Miinukset: Arcade, restaurants and coffee shop were very pricey. No family change rooms, not enough baby changing facilities.

Plussat: the indoor waterpark and many other activities for my three year old

Miinukset: front desk staff was not the friendliest -- not mean just not overly friendly

Plussat: Everything was wonderful! The staff were friendly and helpful, the resort was very clean and the water park, storytime shows and cub club were lots of fun.

Miinukset: The pillows and mattresses were not at all comfortable and should be replaced.

Plussat: The variety of activities in the water park

Miinukset: To reduce the noise of the air conditioner in the room

Plussat: The kids loved the water park! Even my 14 year old who thought he might be too old for this, said this was the favourite part of his trip to Niagara Falls. Staff were very helpful when it came to choosing a local restaurant in Niagara Falls. Once they found out what I prefered they provided me with various menus from the restaurants and organized the transportation (paid by the restaurant).

Miinukset: Unfortunately the washroom in the room smelled of urine and it looked like there was mould in the corners of the tub. I did not like the sink, for the bathroom, outside of the bathhroom.

Plussat: waterpark, convenience of microwave and fridege in our room.

Plussat: outside pool, walks,

Miinukset: price of food had 4 kids - who didnt eat the price they were charged

Plussat: Overall suburb!!.location..staf..room..clean...will come back. Again.

Miinukset: No complains

Plussat: room size and location

Plussat: Location, location, location. Just a short walk from every thing.

Miinukset: Paying for parking plus the local tax.

Plussat: Room was large, clean and quiet. Short walk to Clifton Hill attractions and restaurants. Staff were all helpful and friendly.

Miinukset: Would be nice if parking was included but the $14 charge is still less than other area hotels.

Plussat: The customer service

Miinukset: The room had a terrible smell and the bathroom wasn’t clean. Also the fridge did not work.

Plussat: Very close to Clifton Hills. Easy to walk to falls and many attractions

Miinukset: Parking fee

Plussat: Great location.

Miinukset: our toilet was not flushing properly. Not super clean and the room had kind of a dampness or humidity smell to it. The elevators were super slow!!!

Plussat: It's a great central location to everything. The room was exactly as I hoped and very clean. We really enjoyed the in room spa.

Miinukset: The price for parking is very high. $14!! The bed and pillows were way too soft. I felt sore both mornings.

Plussat: We like the room,tubs and accomodation is perfect..

Plussat: Location was fantastic

Miinukset: I booked a room with 2 queen beds for my daughter and I. I was given a room with a king bed told there was no other option.the bathroom walls were also filthy

Plussat: The rooms are so clean and comfortable - enjoyed the jacuzzi and we even had a view of the falls from our room - close to everything!!

Miinukset: The restaurant is excellent cuisine but could be better priced - too expensive

Plussat: The room was good size and clean

Miinukset: I could not order a movie, the ice machine didn't work right outside our room. The attached restaurant was very good, however very expensive.

Plussat: The room was very clean and comfortable. The staff at The Keg restaurant were great

Miinukset: I liked my stay. Thanks.

Plussat: The bath tub and swimming pool sauna and the people are very friendly have a good day

Miinukset: The room cost a lot all the others hotel is not as high your room should be 10 dollars cheaper a night 79 dollars a night more people will stay comfort inn on line is 49 dollars they have good rooms and nice people working for them too bless you

Plussat: I enjoyed the fact that we got a suite for very little money.

Plussat: Very close to the famous niagara falls.Good breakfast but not free.

Plussat: I thought that the room was quite spacious and the beds were very comfortable. And the location of the hotel is perfect.

Miinukset: While checking in there were not enough desk clerks for the amount of people in line.

Plussat: relaxing,quiet

Miinukset: no free breakfast.ya! you have free coffee but the taste no good because everythning cold

Plussat: walking distance to everything. very well kept and very clean. four stars

Plussat: i liked that there were 2 elevators, one near the reception and one closer to the parking lot. especially with social distancing it helped a lot with staying away from people. and that there was a fridge and microwave!

Miinukset: you have to purchase the highspeed wifi. its a must because the free wifi is just too slow.

Plussat: The staff were really nice and the overall location was in a good spot

Miinukset: Middle of June and the outdoor pool Was still closed for the season. Indoor pool had too much chlorine that out eyes burned just sitting in there. Clumps of hair floating in it too.

Miinukset: Couldn't access hotel number on line. So we called Central reservations who gave wrong info about the pool. They said it was open but when we got to the hotel, it wasn't open. Ruined our trip.

Plussat: Location and pool for the kids

Miinukset: Not really

Plussat: Beds are super comfy . The location is great. Walk to the falls in minutes

Plussat: The location was excellent

Miinukset: Wifi was poor

Plussat: Comfy bed

Miinukset: Ugly art work

Plussat: Good value, good location, nice place to stay close to the falls.

Plussat: Location and balcony

Plussat: In a good location, grat service

Miinukset: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!

Plussat: The location and staff were amazing. And the price was great too. The pool has just about everything you need.

Miinukset: You would expect that by the middle of June that the outdoor pool would be open by then. And the indoor pool was way over chlorinated. Eyes burned just sitting in the pool area watching out kids swim. Also pool had huge clumps of hair floating in it . TV had issues as well couldn’t get it to work even with hotel helpers.

Plussat: fast check out is very convenience and location is quite good!

Miinukset: there is no bottle of water in the room even the mini fridge is empty. If you come back late at night, there might not have enough parking space.

Plussat: Their elevator works faster & their media in their tv was good.

Miinukset: Thiers no menu for food if incase I want to order hotel food. I wish they have 24 hr hotel restaurant.

Plussat: I liked the presentation of the room it self. And it was close to everything.

Miinukset: The front desk staff(girl) could learn how to smile.

Miinukset: The bed.

Plussat: it was close enough to clifton hill,and the falls that you didn't have to drive

Miinukset: drunken teenagers on our floor

Plussat: Very relaxing vacation.

Miinukset: Refrigerators should be complimentary.

Plussat: Centrally located, convenient walking distance to falls and all attractions

Plussat: the location

Miinukset: The Jacuzzi tub, the TV didn't work properly (they were advised but did nothing)

Plussat: leaving it !

Miinukset: The room was dirty and the quality of the sheets were cheap, it was smelly althought we brought it to the attention of the staff, it made no difference.

Plussat: service

Miinukset: no fridge in the room, poor TV (too few channels) , parking view

Plussat: It was centrally located within walking distance of all the local attractions.

Miinukset: It was misleading on the site when it stated that the hotel was new in 2007. It may have become a Howard Johnson in 2007 but the hotel is no less than 20 years old. Not new at all.

Plussat: The location and the amenities. The room was clean.

Miinukset: Would have preferred a door or curtain on the shower but its cool.

Plussat: View and location were perfect

Miinukset: All 4 duvets were filthy. They had no feathers, hard clumped balls and when you held to the light it looked like mould. They told me it wasn’t mould but made me ill just looking at how filthy they were. Parking and check in together took 55mins!

Plussat: Location

Miinukset: Receptionists were rude, assistant manager was rude and all of them were trying to charge me for valet parking that I did not use. On top of that, they charged resort fee although they did not provide any component of it as per their website. Avoid hotel.

Plussat: I liked that it's close to everhthing.

Miinukset: The night we checked in the bathroom floor was flooded with water. We called and one of the engineers came...he didn't know where it came from so he wiped the floor and left. The next morning we had flood water dripping down from the ceiling. Have video.

Plussat: Old furniture, dirty

Plussat: It was a good view

Miinukset: The pictures were misleading and I did not get the room I thought I booked. When asked I got told that a lot of people are mislead about the rooms due to pictures.’

Plussat: That I got a refund.

Miinukset: The place was dusty and disgusting. The air conditioning unit didn’t work and the bathroom smelled bad. After waiting 4 hours to see if the AC unit Was going to work, we changed rooms. Next room sounded like water was gushing out of the AC unit. We switched rooms again and the last room smelled like wet dog and cigarettes. So we got a refund and went to the Marriott - much better there.

Plussat: View was amazingly room was good comfortable but nothing special

Miinukset: People they allow to stay here are very loud running up And down the always banging from all sides of the walls and ceilings crazy won’t stay again

Plussat: The location was great, the staff was friendly and the room was clean

Miinukset: The mattress was old and didn't have any support and considering that a lot of the amenities were unavailable the resort fee should have been lowered.

Plussat: The view

Plussat: overall everything was good under the current situation. parking is too expensive. great view and great location . front staff very friendly, overall everything was clean. it would be nice to have coffee in my room instaed of paying crazy prices at starbucks

Miinukset: parking to expensive. king size bed mattress old and too soft. like sleeping on sand. top cover sheet smelled? warning beeper going off on hallway all night, I am surprised others closer to it were not complaining

Plussat: It's within walking distance of entertainment and the falls. The restaurant offers a beautiful view of the falls.

Miinukset: The staff was rude. I've traveled all over the world and found the front desk and valet at this hotel were the most rude hotel staff I've ever encountered. I want to forget the entire stay because of it. Definitely stay somewhere that wants your business.

Plussat: Upgraded to jacuzzi suite as same rate due to mix up with reservation.

Plussat: Not a whole lot

Miinukset: The room we got was looking into the conference room...literally looking behind a kiosk that was set up in the conference room. The blinds were not functioning very well so we had to be careful that the individual slats (on the blinds) were all closed properly. The walls are paper thin. The people next door to us were talking until 5am, not yelling just talking in normal voice and we heard them all night. The cost of this room with tax came to $196.00. What a rip, we won't be staying there or any other Sheraton anytime soon. We stayed in room #339

Plussat: its location

Miinukset: the room was too small, and the only window looked out into the hall

Plussat: beautiful hotel, great view of the falls.

Plussat: I liked where the hotel was located close to all the amenties that we want to do while we stayed in Niagara falls

Miinukset: I would have like a bar fridge in the room, I understand that I could have but at a cost.

Plussat: Sijainti ja näköala Niagaran putouksille loistava.

Plussat: The view was perfect and room was great. We only stayed one night so didnt avail of hotel facilities.

Plussat: easy access to resturaunts and entertainment

Miinukset: the fallsview dining room,$55.00 for three breakfasts-the food was awful and way over priced

Plussat: view on fall

Plussat: clean and the location close to everything.

Plussat: how close it was to clifton hills