Niagara Falls hotellit lähellä Horseshoe Falls

Plussat: Location was good

Miinukset: They charge for parking. It isn’t that uncommon but being upcharged at the last minute make you feel like you are getting ripped off. But worse, we paid $15/day and they ran out of spots in the parking lot. They had several business Christmas parties that day so those attendees used the parking lot at no charge. They had a shared lot with a theatre down the street they told me I could use. Street parking was cheaper and closer but they refused to refund my parking for the day. It’s a small issue but I will not be returning to this hotel.

Plussat: The hotel was right across from the falls. Walking distance to pretty much everything. The room was cleaned daily and the staff was friendly and knowledgeable. I would highly recommend the hotel and plan on visiting again.

Miinukset: Nothing

Plussat: Overall comfortable stay. As to be expected from Marriott.

Miinukset: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.

Miinukset: it is a beautiful hotel your attention is excellent and the view is spectacular

Plussat: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.

Miinukset: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.

Plussat: Cleanliness, comfort and the staff

Plussat: The view, room was spacious, parking was conveinant.

Miinukset: Nothing to comment on.

Plussat: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!

Miinukset: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.

Plussat: Stay, hotel staff, Restaurant and service.

Miinukset: There should be more than one soap. I had to request to send needed soap for bath.

Plussat: Large and comfortable room. Walking distance from the attractions. Quiet and clean

Miinukset: When you reserve 4 people and get breakfast for only 2 it's disappointing.

Plussat: The view was amazing. Customer service was excellent

Miinukset: The parking should be included in the room price. $40/day is really high for a big brand hotel. But again they have to make it worth the investment so...

Plussat: The place was clean. Location was good.

Miinukset: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.

Plussat: Just the Fallsview

Miinukset: paid money for nothing , the reason we went there was to use the spa and relax, they did not tell us the spa is out of order.

Plussat: The room was with a great view/big jacuzzi bath/great bed/good location easy to get in and out re location and parking.

Miinukset: Other than the fact that they charge 7.95 for a bottle of water in your room that cost 1.00..the hotel was fine..but the water charge was like an insult!

Plussat: I liked the location of the hotel - close to the falls. The room was very comfortable and the bed as well. The room was cleaned nicely while we were out. I would stay at this hotel again in the future.

Miinukset: The television picture was small. The heating was noisy.

Plussat: The room was pretty new and clean. Staff were quite friendly.

Miinukset: The breakfast menu did not change for the 3 days we stayed. Also though we were 2 adults plus our teenager breakfast was included for for the 2 adults. Had to pay for our teenager. Will appreciate if rates inlude breakfast for children too.

Plussat: the view

Plussat: Hinta-laatusuhde erittäin hyvä. Keskeinen sijainti. Sopivan kokoinen sviittihuoneisto. Minikeittiö erittäin toimiva.

Miinukset: Minibaarihinnat suht' kalliita. Kylpyamme kylpemistä varten aivan liian matala.

Plussat: everything but especially the view from fallsview room well worh extra

Miinukset: I didn't get the room what I booked. I booked one two queen beds fallsview room, but when I checked in I only can get a cityview room instead of fallsview with the same price. I want to know is there anything wrong wiith the booking system or the hotel.

Plussat: fabulous view, excellent bed, good shower, comfortable room, not very luxurious though

Miinukset: 2 elevators out of service, breakfast not included in the price, 20$/day for car parking

Plussat: The room was very neat and comfortable, with facilities making coffee/tea and plenty of towels. We were very satisfied of the condition of the room.

Miinukset: The location of the hotel is not the best I have stayed, regarding the views of the Niagara Falls. We booked a room with fall's view, but we were allocated only at the 3rd floor and had to walk out of the room onto the terrace to see the falls. I wouldn't choose this hotel for fall's view room in the future.

Plussat: the view of the falls at night was amazing and the room service staff was quite nice

Miinukset: not that i did not like it but the pool was not as nice as i have seen in other hotels. Was fairly cold and in the tub the jets were not very powerful as in other hotels. i also think that 20.00 for parking is way too much considering the price of the rooms and room service . Other hotels are usually cheaper but i was shocked to learn how high the price was and it is not like you have a choice

Plussat: Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.

Miinukset: No wife, paid hotel price-- was sent to a motel next door

Plussat: One of the only things that this hotel had in its "pros" column was the closeness to Niagara Falls, and the fact that we were able to check in 2 hours early.

Miinukset: Where do I begin? Once we checked in in the chlorine-scented lobby, we loaded our luggage in the elevator to head to our room. Because the hotel only has one spot for guest elevators, we spent the next 4-5 minutes walking the long and winding hallways to locate our room. Once in our room, we noticed the strange set up for the bathroom: toilet and shower/tub in a closed room, sink exposed in the main living area shielded only by a small wall. Moving into the bed/living room, our "view of the Niagara" was awfully green; apparently the trees hadn't been trimmed in a while. We called to the front desk to see if we could switch rooms. While the staff member was friendly, he informed us that because we booked a room with 2 double beds, he could do nothing for our concerning our "view." Since we drove 6+ hours to see Niagara Falls, we needed a place to park our vehicle while we explored. Fortunately, the hotel has a good sized parking lot that they allow guests to utilize...for a small fee of $25 per day. My next trip to Niagara, I will most likely splurge and book one of the nicer hotels neighboring Oak Hotel.

Plussat: If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.

Miinukset: Parking is expensive.

Plussat: Nice view of falls. Room looked nice.

Miinukset: no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem

Plussat: Friendly staff, nice location , quiet room except the air conditioner

Miinukset: Noisy air conditioner

Plussat: I only liked the location

Miinukset: 1. Be aware that this hotel has motel like section with doors open to the outside. 2. Also, house keeping was banging on the door and window at 9am with the DO NOT DISTURBE sign on the door. 3. The beds they had in the room were full size not queen.

Plussat: The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.

Plussat: The location to the falls and walking distance to our favorite restaurants is fantastic. The staff was friendly and efficient.

Miinukset: It appears there was a old two story hotel and the added the high rise later. We stayed in the out dated part of the hotel. The room smelled musty and old. It was a disappointing experience.

Plussat: walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.

Miinukset: The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental breakfast should be included for that cost. The room had a tired,dated appearance in contrast to the main entrance.

Miinukset: It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.

Plussat: View. Since there were no leaves on trees yet, the view of the falls was good.

Miinukset: No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.

Plussat: Restaurants and places nearby

Miinukset: Attitude of the personnel and so negative and not very helpful at all!!!

Plussat: The Oakes is conviniently located in Niagara right by the falls as well as close to casino and other facilities

Miinukset: The hotel was definitely not good value for money. The hallways in the courtyard section are very dingy. The room was not confortable and it almost felt like I was staying in an inn. Would not stay here again.

Plussat: We enjoyed the room, being so close to the casino and so close to the falls was very conveniet.

Miinukset: The water pipes make a lot of noise. woke me up in the morning.

Plussat: The view of the Falls and the close proximity to the casino.

Plussat: this hotel close to the falls and close to the casino and good for shopping too.

Miinukset: none

Plussat: The nice location and the beautiful view of the falls

Miinukset: The beds were not very comfortable

Plussat: Not alot I was disappointed in my room the pool hot tub and the staff working the desk, not the weekend away I was expecting for our 25th anniversary we were both disappointed and wanted to leave early

Miinukset: I had to ask for another room because the one I had was so musty and dampness on carpet I could not breath with my asma, they moved us to another room and it was good but the person at desk was rude to me when I complained to her about my room and I paid good money and it was our 25th anniversary so I did not want a musty room

Plussat: The location was excellent. Close to the Falls, Casino and restaurants.

Miinukset: The room seemed rather sparsely decorated. There was only 1 chair next to the window. We dragged over the office-type chair from the desk so that we both could sit together and look out. There was a wad of hair on the floor in the tub section of the bathroom and in the sink area. It made the whole room seem not properly cleaned. Being on the 3rd floor did not provide a very good view of the water.

Plussat: .

Miinukset: Front desk staff was not gracious/welcoming. Lack of restaurant/bar was an inconvenience.

Plussat: Close proximity to everything

Miinukset: Cobwebs in the corners, no faceclothes, extremely poor room makeup during stay

Plussat: beautiful view of the horseshoe falls

Miinukset: Oakes hotel association with Applebee's restaurant which we found totally unsatisfactory in food, quality and service.

Plussat: The location and free parking made this hotel very appealing.

Miinukset: The hotel felt dingy. The hallways are old and dark. When we first got to our room the tv and 4 separate lights didn't work. Apparently housekeeping likes to unplug everything (we were told this is a known issue and apparently one that has not been addressed). Not a huge deal, but any decent hotel would make sure everything was perfect by the time guests arrive. In addition the room didn't feel clean. There were a few pills on our floor and a small stain on the sheets. The sink also looked grimey. Free parking is great, but there was garbage EVeRYWHERE. Overall it just seemed like their wasn't much pride in whoever makes the decisions at the Holiday Inn. The staff was very kind and helpful, but whoever is making the big decisions needs to invest some $ into the place and clean it up a bit. After one night we cancelled the rest of our reservation and stayed at the Hilton in a studio suite with a view of the falls for the SAME PRICE!

Plussat: Everything

Miinukset: the room service is only for the breakfast and not the rest of the day

Plussat: Bed Heart Shaped Jacuzzi

Miinukset: No outlets No ventilation in bathroom. Not very romantic to smell partner s business. Have to turn on each lamp - no central switches No fridge

Plussat: The staff was very helpful & friendly! We were able to gets parking pass even though we arrived early! The room was quite nice!

Miinukset: Could hear crying baby next door- maybe because of thin walls or the connecting doors? Also, although the ice machine owe to our room was convenient, it was also noisy late at night. Happily the baby didn't cry long and we were so tired it may not have mattered much anyway!

Plussat: We came with two kids under 5. This hotel was reasonable walking distance to the falls with free parking, had clean rooms and a large pool.

Miinukset: The breakfast was not included however, and was rather pricey, even with the kids' breakfasts more or less free. I say more or less because the kids menu was restricted and you still have to pay tax on it. Speaking of tax, there is a hidden tourism tax on the room and food which the hotel did not mention. A family member told us about it after our stay. This tax is optional and you can ask for it to be removed--but only if you know it's there in the first place!

Plussat: The location is perfect. You are by a lot of great restaurants and walking distance from the falls.

Plussat: The price, included free parking, and staff were all very nice. The hotel seemed to be within walking distance of everything, including the falls. It was also right next to Jimmy Buffett's Margaritaville.

Miinukset: We got assigned a room that had vending machines directly outside of our room. We couldn't hear people but what was a bummer was that the extra space that was taken out of our room for the vending area was compensated by taking room from our balcony. This made it very small. Enjoyable none the less.

Plussat: We had a perfect stay with a clean quiet room within a short walking distance to all the Niagara Falls sights.

Miinukset: Breakfast was horrible.

Plussat: convenient location

Miinukset: mattress is so old and uncomfortable

Plussat: The heated floors in the bathrooms were awesome.. I got wasted and slept on them

Miinukset: Gift shop was only open one day a WEEK...they're losing business!

Plussat: Bus tour

Plussat: service-minded staff and a nice room with choice of pillow.

Miinukset: none

Plussat: it was very comforting and very good time, it was very close to major entertainment places, it was pleasant stay

Miinukset: Self parking wasn't near and soap wasn't full

Plussat: It was perfect location. Cat walk across to the casino which was across the street.

Miinukset: There was hair in the shower.

Plussat: Bed was very comfortable with great pillow selection. Employees were all friendly

Miinukset: Need a makeup mirror

Plussat: Good location and staff

Miinukset: No breakfast Wifi doesn't work in the room

Plussat: Location

Miinukset: Room was not clean when we went in; hotel offered a bottle of wine for the inconvenience. The housekeeping manager came to inspect the room and agreed that it has not been properly cleaned. Seemed somewhat inconvenienced when I asked that the dirty bed sheets also be replaced. Would never go back even if it were free.

Plussat: Clean and good staff

Miinukset: There were lots of noise from pipelines inside building and air vents

Plussat: Nice view from window ! Clean and convenient

Miinukset: Haven't find one to dislike

Plussat: Value Location Comfort Cleanliness

Miinukset: Elevators - insufficient number Crowded

Plussat: Good location near the falls. It was easy to walk anywhere, or take the Wego bus. We had a great front desk clerk who warmly welcomed us and took good care of us.

Miinukset: The casino across the street has a massive parking garage attached, so the "falls view" from the hotel is mostly a parking garage view, with a sliver of falls visible above it. Elevator call buttons were out. This seems minor, but you should have seen guests stabbing at buttons. Does it work? I dunno, better hit both up and down to see if anything works. Stabbing buttons, no response, stabbing buttons in frustration. So minor, such an easy fix, but such an annoyance. The hotel is surrounded by absolutely awful food options. Expensive and abysmal quality. There are good food options in Niagara Falls: use Yelp to find them and go to them. It will be worth the walk/bus to get away from the horrific food choices near the hotel. And the room had a weird smell. I think someone before us spilled something on the carpet. We stayed only two nights, so we just powered through. Housekeeping should have caught this, though.

Plussat: I enjoyed this stay immensely; it was a last minute choice and we arrived just 15 minutes after making the online booking, but they were all ready for us and the check in went very smoothly. The desk clerk explained everything very well and the room was very spacious and well presented. It was only when we opened the curtains that we noticed the view of the falls which was stunning. The shower was amazing, powerful and felt like a massage for my shoulder. The bed was so comfortable I was off to sleep immediately, which after a 10 hour drive was very welcome. The location is great right on the main drag of Niagara Falls, everything is conveniently close by.

Miinukset: There was nothing I didn’t like, great place, fully recommended

Plussat: Easy access to anything and cleanliness

Plussat: Easy access to casino. Good location for sightseeing and activities.

Miinukset: No refrigerator in room. $20 a night for a fridge is dumb.

Plussat: The room was very spacious and well appointed. Starbucks coffee.

Miinukset: The bottom bed sheet and mattress pad were not fitted and moved around making the bed uncomfortable. Heating was too noisy.

Plussat: The room was really clean and the decor was nice.

Miinukset: There was construction and it was noisy. There was no store in the lobby of the hotel only an over priced vending machine. TY was situated far from the bed.

Plussat: Convenient to the falls. Value for our money. Clean, comfortable rooms.

Miinukset: Hotel is still undergoing contruction. Will be great once completed.

Plussat: great location, staff were proffessional and nice

Plussat: I enjoyed the location and the comfort of the hotel - it felt safe and clean.

Miinukset: I thought the view would be more of the falls, rather than the casino - but it was still very nice.

Plussat: Room was clean

Miinukset: Room did not seem to be an executive room, our panoramic city view was looking at the construction site from one small window

Plussat: The location, the rooms were pleasant..

Miinukset: The reception area required updating. I paid extra for a falls view, however this was in fact quite disappointing.

Plussat: nothing

Miinukset: everything.it was totally different info on the hotel website than it was when we arrived

Plussat: Location

Miinukset: Breakfast was to expensive and not very god.

Plussat: Close to falls

Plussat: Todella iso huone

Miinukset: Maisemat eivät aivan vastanneet odotuksia. Internet toimi todella heikosti. Rahastuksen makua esimerkiksi 23 taalan pysäköinnissä ja 10 taalan köyhäskössä aamiaisbufeessa, johon eivät kuitenkaan juomat sisältyneet ja niille tuli hintaa lähes ruuan verran. Tämän päälle olisi pitänyt vielä antaa 20% tipit!