Niagara Falls hotellit lähellä Horseshoe Falls

Plussat: 10

Plussat: I liked the friendly customer service

Miinukset: It was a Sheraton not a Marriott, I have stayed all over the world in Marriott but this one was sub-par. I could've stayed at Sheraton instead and pay a lot less than paying Marriott money but staying in a Sheraton. In all I would never stay at this hotel again.

Plussat: Overall comfortable stay. As to be expected from Marriott.

Miinukset: A little bit of a walk to the Falls, Clifton Hill, casino and other attractions. The otherarriott is slightly closer, even though it’s just across the street.

Miinukset: it is a beautiful hotel your attention is excellent and the view is spectacular

Plussat: I stayed here for a week with my partner to visit family in the area and explore the falls. The Room was clean and comfortable. Beds were cozy with duvet blankets and big pillows. The room was a spacious and relaxing atmosphere. Customer service was on point and staff was really friendly and accommodating. We will stay here again when visiting this area if we can find a decent deal again on rooms like we did this time.

Miinukset: We were charged for Wi-Fi when our stay was over which should be included. Parking at the hotel was expensive. After paying high prices for a room it seems unreasonable to have to pay $30 per night for parking. We booked our room through a booking company so our rate was a bit cheaper, but be prepared to have quite a bit of coin for parking. Restaurants and coffee shops in and around the hotel have huge price jumps. We found it better to travel away from the tourist areas for drinks and eats. There are plenty of amazing options that aren't far.

Plussat: Cleanliness, comfort and the staff

Plussat: The view, room was spacious, parking was conveinant.

Miinukset: Nothing to comment on.

Plussat: The hotel itself is gorgeous. The view from our fallside room was amazing. Absolutely amazing. The bathroom and walk in shower was fantastic! The hotel was very clean and the staff was helpful for all of our touristy questions!

Miinukset: The bathroom door, while very aesthetically pleasing, was not very functional for a group of people.. the door didn't close all the way (it was a sliding barn door type style) and it didn't allow for the bathroom activities to be "separate" from the rest of the hotel room. The only other issue I had was the paying for parking (two nights was $70) and the breakfast buffet, while very good, was $22 a person.. just a hair on the expensive side for those two items.

Plussat: Stay, hotel staff, Restaurant and service.

Miinukset: There should be more than one soap. I had to request to send needed soap for bath.

Plussat: Large and comfortable room. Walking distance from the attractions. Quiet and clean

Miinukset: When you reserve 4 people and get breakfast for only 2 it's disappointing.

Plussat: The place was clean. Location was good.

Miinukset: Air conditioning was broken. Room was too hot and we couldn't do anything about it. Staff put an industrial fan in our room. Staff was very cold and didn't seem to care at all. Satellite tv was broken too so, no tv. When asked they said they are working on it. Happened due to a storm that broke the sattelite. Ironically there was no storm. Don't know what they were talking about as I live in the area.

Plussat: Beautiful view comfortable beds nice in understanding staff

Miinukset: The room could use more lights

Plussat: It was okay for the money spent. Amy at the front desk was super helpful, giving us tips on what to do and how to get around. Bed wasn't super comfortable but it was tolerable. Close to the falls and convenient Wego stops.

Plussat: Great value for the money. It is just across the street from the many of the main hotels at Niagara Falls, but much cheaper. The staff was excellent and was very friendly and helpful when we had questions about the area. The room was clean and comfortable.

Miinukset: The outside appearance of the hotel made it look a little run down and the facilities were lacking (no workout room, indoor pool, or complimentary breakfast). Also, the internet was hard to connect to while we were there but this was a temporary problem as they were changing systems.

Plussat: Exceptionally friendly, efficient, and helpful staff at front desk. Larger room space. Hotel is walking distance to bus stop and town. Good breakfast at reasonable price with nice waitress.

Miinukset: No micro/fridge, but ice is available. Have to pay for parking, but $10 seems to be the going rate at most hotels.

Plussat: The location was great we walked all over Niagra Falls and made the most of the trip. Zebb was very helpful, he gave my wife and I great dining ideas. He suggested on our first night we try The Syndicate, a local Brewery, he helped us with reservations and it was a fantastic dining experience. Thanks Zebb.

Miinukset: The rooms could use a little updating and the airconditioner was a little noisy but overall we were only there to sleep. We spent our days out exploring.

Plussat: Clean, comfortable, freindly, first time staying in a motel I was vacationing on a tight budget and stayed at rodeway and was in no way disappoint. Will visit again.

Miinukset: Just to nitpick, the TV was outdated (notflat), but i don't go on vacation to watch TV.

Plussat: In walking distance of the Falls.

Miinukset: Pay to park.

Plussat: I spent a nice birthday weekend here with my wife in the Fallsview suite with the jetted tube. Walking in to the room I was pleasantly surprised with how amazing the view of the falls were (identical to online photos). I ended up staying in my room majority of the time because the view was all I needed. It was breathtaking and relaxing from the sunrise view to the evening lights. Also, the jetted tube was extremely relaxing. I highly suggest spending a little extra money to stay in that room for a romantic weekend.

Miinukset: Many of the close by foods are big chain places. I suggest going at least a mile away from the hotel for really good food, such as the Weinkeller.

Plussat: EVERYTHING!!!! Staff is so cordial! Beds are super comfy! I have nothing bad to say!!! Loved my experience!!

Plussat: We were promised a view of the falls and we had an awesome view! We also were given an upgrade to the 11th floor as a surprise. Had a sleep numbers bed which was awesome. Great food and room service. Would stay again!

Miinukset: Couldn't see the fireworks but you can't have everything, right?

Plussat: I like everything about the hotel.

Miinukset: I didn't like the time they give me to check out. I checked in later,but had to leave early.

Plussat: Nice clean rooms, jacuzzi and pool. Short walk to falls.

Miinukset: Falls mostly hidden behind another hotel.

Plussat: updated,clean,fruendly staff.

Miinukset: $20 parking surcharge

Plussat: The main reason we choose the hotel is for the suite. We are two adults wanting privacy at night with the feel of two rooms.

Miinukset: The bathroom was toward the front door so the one person in the bedroom has to walk thru the living room/other person's bedroom to use it. Usually we find suites that have the bathroom in the middle and it separates the two rooms so,there is no disturbance when using the bathroom

Plussat: Perfect location! Close walk down to falls & can take Incline back up to hotel, close to Casino, comfortable accommodations with indoor pool. Rooms with terrific falls view! Sometimes can get upgrade to higher floor or falls view room depending on occupancy. Stayed at many hotels here and keep coming back to Raddison.. It's the best value for price, comfort and location. Food is expensive in Falls area, my suggestion is to visit Niagara on the Lake ; food is better priced and the town is picturesque with shopping and wineries.

Miinukset: Never had a bad stay here!

Plussat: Friendly staff. Very clean and is to get to

Miinukset: N/A

Plussat: Location

Miinukset: Noisy

Plussat: The view was nice.

Miinukset: The sink was scratched and there were stains on the carpet. A little skanky.the

Plussat: The staff was so nice and attentive!

Miinukset: Cleaningness of the room wasn't perfect, but it can get better.

Plussat: The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!

Miinukset: Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.

Plussat: Pictures in ad make the room look new. The actual room looked like it needed some work. Discolouration in bathtub, missing fixture in washroom with insulation falling out of it, pull out sofa bed had a broken corner, closet door was broken. Look like there was water infiltration problem on the mezzanine and looby. No sign or mention of the cost of parking and it turn out to be 44$ a day with tax which is overpriced . I mentioned all this at checkout and all I got as a response “ thank you for letting us know about the problems with the room “. Nothing else.

Miinukset: More accurate representation of the room. A discount or some sort of compensation when problems are mentioned at the front desk.

Plussat: Our room was very quiet and comfortable! Location was good!

Miinukset: Long line in check in and breakfast and long wait at dinner in Italian restaurant

Plussat: The staff was nice and accommodating.

Miinukset: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.

Plussat: We were here for July 4th overnight. We had a great view of the falls from the 18th floor! We enjoyed Brasa very much!! We were also thrilled with the accommodations and how friendly and helpful the staff was!! Finally we had our breakfast buffet included and decided to go to the Watermark on the 33rd floor. Again the view was spectacular and the food was delicious!! We'd definitely stay again at any Hilton after such a wonderful experience!!!!

Miinukset: The only thing I didn't like was that the vending machines wouldn't take American money, so I needed to go downstairs for Canadian money to use the vending machines when all I wanted to do was relax that night. Also the waterslide for the pool was closed at 8pm when the pool was open untill 11pm, that was disappointing.

Plussat: The hotel is very close to the casino, restaurants, entertainment etc etc

Miinukset: The hotel washroom wasn’t the cleanest, the wifi didn’t work our whole trip and when I use their “convenient” texting service no one responded to me.

Plussat: Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!

Plussat: Customer service was excellent. But we just had one concern about internal communication.

Miinukset: We had called earlier to let the front desk know that the guest was celebrating her birthday with her family but it seems the note was not left on file. This was disappointing as the customer service rep assured us a note would be put on file. Not the best example of effective communication amongst staff. Also, the pool was closed due to renovations and this is normally a big part of our leisure enjoyment when staying at Hilton hotels.

Miinukset: We twice a water leak from the room above during the night, Staff reluctant to look into the issue stating they didn't want to disturb the occupant.

Plussat: I liked the cleanliness of the establishment and the convenience of the location.

Miinukset: Our room was hot and the a/c would not keep the room condition. There also was a hotel tax plus a tourist tax everywhere you went. I pre paid for the hotel then got invoices for another 209.00 at checkout for these fees and 45.00 per day for parking. They we’re kind enough to comp my parking for the inconvenience of a hot room.

Plussat: Proximity to the Fallsview casino

Miinukset: Paying for a city view room gets you a view of a wall. If you argue with the staff at Hilton they’ll tell you what they told me, “pay more and you’ll get a better view”. I have never had front desk staff tell me to pay more in a very rude manner. How about Hilton be truthful to customers on what really views from rooms look like...

Plussat: The staff were very friendly and welcoming. The view from our room was awesome and the hotel is conveniently located.

Miinukset: Nothing.

Plussat: the pool was nice, and so was the rooms. the distance to the falls was perfect. The front desk workers were very helpful giving advice on local place to eat and attractions. the rooms had plenty of outlets for charging for all of my devices, and the rooms were very well kept with new towels every day and a very modern design to the room that give it a feeling of a much larger more expensive hotel.

Miinukset: the rooms did not have a mini fridge or a microwave so any leftovers we brought home from restaurants went bad. More over the AC unit in the room was broken and our room always got way to hot at night. Also the breakfast was lackluster, with eggs that were graying and over cooked sausage, cereal that was stale.

Plussat: Can't beat the location. Just up the hill from the falls. We had a little balcony that overlooked the American Falls. Small but workable bathroom. Comfy and clean beds, good WiFi. Free parking and in walking distance to many attractions. AC was loud but worked well. Decent free breakfast. All in all a very good value.

Plussat: Beds.were comfortable but room was small. Was ok as we were there to sightsee not stay in our room.

Miinukset: Disappointed in the breakfast no variety and out of a lot of items also was expecting a hotel not a motel with outside doors.

Plussat: Fancy clear glass sink bowl impressed my daughter for a while. We were in the courtyard, able to park right outside our room, for free- which is rare in Niagra Falls. Friday night stay for about a third of the price of Embassy Suites where we had just left after two nights because their pool was closed too. I was also sick of valet, nice to have your vehicle right outside.

Miinukset: Pool was closed. Not happy about that since that's why we stayed there. But the arranged it so a 2 min walk next door to the Holiday Inn got us in to their pool instead.