Niagara Falls hotellit lähellä Louis Tussaud's Waxworks

Plussat: I was very pleasently surprised at how clean and large the room was. I was worried since it only had 2 stars but wow nice surprise!

Miinukset: We were not happy about the TV channels. It would have been nice to have cable instead of just plain local antenna channels. Especially since this was a fully relaxing mini vacation for 2 parents that didn't want to always be out and about.

Plussat: Beautiful rooms, friendly staff and the best location. Walking distance to everything and front-facing rooms have the perfect view of the fireworks over the falls. Amazing hotel. We wouldn’t stay anywhere else.

Plussat: Comfort, Service, & location

Miinukset: All was well

Plussat: On the high floors you actually get to see the falls on a budget price!

Miinukset: The mattresses aren't the best but they'll do.

Plussat: The hotel is newly renovated the room was excellent Very clean and the staff were amazing

Miinukset: Aside from the weather nothing

Plussat: Had the junior suite which was very spacious (however friend also had suite that was slightly smaller so specify when booking). Overall was a decent stay for one night but wouldn't want extended stay there. Close to clubs and shopping!

Miinukset: For some reason the tv channels were seriously lacking. Aimed to be back in room for jays game but couldn't get it on tv! Also mini-fridge and microwave are great to have but seriously small and outdated! My friends and I joked that this was a hotel-motel feel.

Plussat: Only thing good at this hotel is location.

Miinukset: The room smelled like cigarette smoke (our clothes and hair smelled just from being in there). The curtains looked and smelled like they have never been washed since they were put up. Even the air coming out of the a/c unit smelled. Stained carpeting. Tried to get a different room but was told none available. Front desk staff not helpful. (During our 4 day stay we dealt with a broken toilet, broken safe, dog barking through night, elevator broken for 2 days). This hotel is for smokers and people traveling with dogs. Wish we had left as soon as we smelled the room.

Plussat: The location and convince of everything

Miinukset: The beds were hard and really noisy. The blankets in the one room for the pull out couch had pot all over them

Plussat: Would have liked to have a continental breakfast or perhaps coffee provided - perhaps once the renovations are completed you may do this.

Plussat: Location

Miinukset: Wifi is bad, slow connection, only 1 person can connect

Plussat: Cleanliness Good Location Close to attractions Close to restaurants

Plussat: Location and the friendliness of the staff

Miinukset: No everything was perfect

Plussat: the location was excellent.

Miinukset: the hotel was clearly in a run down state. it did not warrant the price tag for staying there. simple things like removing/cleaning notice boards in the elevators would go a long way to give the illusion of better upkeep. impressions are important.

Plussat: excellent

Plussat: godd service and quick response to urgent needs

Miinukset: everthing seems normal

Plussat: everything

Miinukset: nothing

Plussat: Overall suburb!!.location..staf..room..clean...will come back. Again.

Miinukset: No complains

Plussat: room size and location

Plussat: Location, location, location. Just a short walk from every thing.

Miinukset: Paying for parking plus the local tax.

Plussat: Room was large, clean and quiet. Short walk to Clifton Hill attractions and restaurants. Staff were all helpful and friendly.

Miinukset: Would be nice if parking was included but the $14 charge is still less than other area hotels.

Plussat: The customer service

Miinukset: The room had a terrible smell and the bathroom wasn’t clean. Also the fridge did not work.

Plussat: Very close to Clifton Hills. Easy to walk to falls and many attractions

Miinukset: Parking fee

Plussat: Great location.

Miinukset: our toilet was not flushing properly. Not super clean and the room had kind of a dampness or humidity smell to it. The elevators were super slow!!!

Plussat: It's a great central location to everything. The room was exactly as I hoped and very clean. We really enjoyed the in room spa.

Miinukset: The price for parking is very high. $14!! The bed and pillows were way too soft. I felt sore both mornings.

Plussat: We like the room,tubs and accomodation is perfect..

Plussat: Location was fantastic

Miinukset: I booked a room with 2 queen beds for my daughter and I. I was given a room with a king bed told there was no other option.the bathroom walls were also filthy

Plussat: The rooms are so clean and comfortable - enjoyed the jacuzzi and we even had a view of the falls from our room - close to everything!!

Miinukset: The restaurant is excellent cuisine but could be better priced - too expensive

Plussat: The room was good size and clean

Miinukset: I could not order a movie, the ice machine didn't work right outside our room. The attached restaurant was very good, however very expensive.

Plussat: The room was very clean and comfortable. The staff at The Keg restaurant were great

Miinukset: I liked my stay. Thanks.

Plussat: The bath tub and swimming pool sauna and the people are very friendly have a good day

Miinukset: The room cost a lot all the others hotel is not as high your room should be 10 dollars cheaper a night 79 dollars a night more people will stay comfort inn on line is 49 dollars they have good rooms and nice people working for them too bless you

Plussat: I enjoyed the fact that we got a suite for very little money.

Plussat: Very close to the famous niagara falls.Good breakfast but not free.

Plussat: I thought that the room was quite spacious and the beds were very comfortable. And the location of the hotel is perfect.

Miinukset: While checking in there were not enough desk clerks for the amount of people in line.

Plussat: relaxing,quiet

Miinukset: no free breakfast.ya! you have free coffee but the taste no good because everythning cold

Plussat: walking distance to everything. very well kept and very clean. four stars

Plussat: Very close to the attractions,beds were comfy and the property was clean. Staff was excellent from communication,friendliness and acted on requests very quickly!

Miinukset: Parking should be included with your stay and should offer breakfast other then that it was a fantastic stay.

Plussat: The staff were really nice and the overall location was in a good spot

Miinukset: Middle of June and the outdoor pool Was still closed for the season. Indoor pool had too much chlorine that out eyes burned just sitting in there. Clumps of hair floating in it too.

Plussat: Location and pool for the kids

Miinukset: Not really

Plussat: The location was excellent

Miinukset: Wifi was poor

Plussat: Good value, good location, nice place to stay close to the falls.

Plussat: Location and balcony

Plussat: In a good location, grat service

Miinukset: It was clean, but not the cleanest hotel we have bee. To. Overall a great value!

Plussat: Location and great bed

Miinukset: No coffee maker (covid related), broken toilet which they gave us another room

Plussat: Very friendly staff. Location was great!

Plussat: Comfortable beds and pillows. A great airconditioned cozy room!

Miinukset: Upon arrival, there was literally 25% of toilette paper left attached to the wall. The t.v remote control didnt work. I went down to dront desk and mentioned it. A female Asian front desk clerk told me she would send it up shortly. None of it arrived. Upon checkout the next morning, i brought up the concern to another female Asian agent name "Tran"??, All she ssid was "i am sorry" with a fake smile on her face and checked me out. I even mentioned that i will write a review and she just looked on with a pokerface

Plussat: Every thing

Plussat: Friendly staff , quick responses and cozy beds

Plussat: Their elevator works faster & their media in their tv was good.

Miinukset: Thiers no menu for food if incase I want to order hotel food. I wish they have 24 hr hotel restaurant.

Plussat: I liked the presentation of the room it self. And it was close to everything.

Miinukset: The front desk staff(girl) could learn how to smile.

Miinukset: The bed.

Plussat: it was close enough to clifton hill,and the falls that you didn't have to drive

Miinukset: drunken teenagers on our floor

Plussat: Very relaxing vacation.

Miinukset: Refrigerators should be complimentary.

Plussat: Centrally located, convenient walking distance to falls and all attractions

Plussat: the location

Miinukset: The Jacuzzi tub, the TV didn't work properly (they were advised but did nothing)

Plussat: leaving it !

Miinukset: The room was dirty and the quality of the sheets were cheap, it was smelly althought we brought it to the attention of the staff, it made no difference.

Plussat: service

Miinukset: no fridge in the room, poor TV (too few channels) , parking view

Plussat: It was centrally located within walking distance of all the local attractions.

Miinukset: It was misleading on the site when it stated that the hotel was new in 2007. It may have become a Howard Johnson in 2007 but the hotel is no less than 20 years old. Not new at all.

Plussat: The location and the amenities. The room was clean.

Miinukset: Would have preferred a door or curtain on the shower but its cool.

Plussat: View and location were perfect

Miinukset: All 4 duvets were filthy. They had no feathers, hard clumped balls and when you held to the light it looked like mould. They told me it wasn’t mould but made me ill just looking at how filthy they were. Parking and check in together took 55mins!

Plussat: Location

Miinukset: Receptionists were rude, assistant manager was rude and all of them were trying to charge me for valet parking that I did not use. On top of that, they charged resort fee although they did not provide any component of it as per their website. Avoid hotel.

Plussat: I liked that it's close to everhthing.

Miinukset: The night we checked in the bathroom floor was flooded with water. We called and one of the engineers came...he didn't know where it came from so he wiped the floor and left. The next morning we had flood water dripping down from the ceiling. Have video.

Plussat: Old furniture, dirty

Plussat: Balcony was nice and so was the concierge desk

Miinukset: The room was below mediocre, didn’t feel comfortable taking off my shoes or taking a shower, wasn’t the same as the photos, bathrooms were dirty and outdated.. tried to switch rooms but nothing was available with a view. Didn’t get to use the jacuzzi tub because it didn’t look clean. no towels at the pool. Will not be returning.

Plussat: Location was fantastic! So close to everything.

Miinukset: Due to covid nothing was open, elevators slow with 2 people per lift. Rooms smelled a little stale cause they leave them empty with the air turned off for several days before booking someone else (but this is covid's fault not the hotel)

Plussat: The view

Miinukset: There was a lot of noise coming from outside and was very uncomfortable for us. Very pricy including LF charges and parking fee for one night stay

Plussat: THE VIEW OF THE ROOM-

Plussat: The view

Miinukset: We had to wait 1 hour for the check in and after we got the key and we went to our room, it was full of bugs. Upon complaining we were given a different room and it wasn’t in a good condition. The headboard was worn out, there was dust everywhere, the linen was not properly done, poor lighting and no disposable slippers in the room. We had to pay $35 extra for parking for 1 night which wasn’t even close by. The regular price for that parking is $20 but if you book through Sheraton they charge you $35. This was not what i was expecting from Sheraton. So not happy with what was shown in the pictures and what it actually is. I will never book it again.

Plussat: It's within walking distance of entertainment and the falls. The restaurant offers a beautiful view of the falls.

Miinukset: The staff was rude. I've traveled all over the world and found the front desk and valet at this hotel were the most rude hotel staff I've ever encountered. I want to forget the entire stay because of it. Definitely stay somewhere that wants your business.

Plussat: The room, the view, the tub, the food, the location and the staff!

Miinukset: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening

Plussat: Upgraded to jacuzzi suite as same rate due to mix up with reservation.

Plussat: Not a whole lot

Miinukset: The room we got was looking into the conference room...literally looking behind a kiosk that was set up in the conference room. The blinds were not functioning very well so we had to be careful that the individual slats (on the blinds) were all closed properly. The walls are paper thin. The people next door to us were talking until 5am, not yelling just talking in normal voice and we heard them all night. The cost of this room with tax came to $196.00. What a rip, we won't be staying there or any other Sheraton anytime soon. We stayed in room #339

Plussat: its location

Miinukset: the room was too small, and the only window looked out into the hall

Plussat: beautiful hotel, great view of the falls.

Plussat: I liked where the hotel was located close to all the amenties that we want to do while we stayed in Niagara falls

Miinukset: I would have like a bar fridge in the room, I understand that I could have but at a cost.

Plussat: Sijainti ja näköala Niagaran putouksille loistava.

Plussat: The view was perfect and room was great. We only stayed one night so didnt avail of hotel facilities.

Plussat: easy access to resturaunts and entertainment

Miinukset: the fallsview dining room,$55.00 for three breakfasts-the food was awful and way over priced

Plussat: view on fall

Plussat: clean and the location close to everything.

Plussat: how close it was to clifton hills

Plussat: Close to major shops and happening spots. Front desk was helpful.

Miinukset: Their dining room food for dinner was very poor. They need to get a real chef. No minibar in room, room safe, or hotel shop for snacks, water, soda, etc. They had vending machines that did not work or function.

Plussat: Great location. Friendly staff

Miinukset: They don't charge for parking but there is a resort fee..... I think around 8 or 9 dollars

Plussat: If I was coming to town for the falls then this location is great. The restaurant was the best thing. Food was great, service was great and it was a very comfortable place.

Miinukset: The staff member who checked us in seemed much more interested in whatever was on his screen, than us. But we checked in quickly. Parking was kinda awkward, but it was most appreciated that it was included in the stay.

Plussat: Room was clean. Easy check in

Miinukset: Rules regarding the pool weren't properly monitored. Staff wasn't too helpful.

Plussat: Wonderful location. Very central to everything.

Miinukset: Hotel pool hours were 10:30 am - 10:30 pm. Adequate closing hour however, it really should open by 7:00 am to give early risers an opportunity to swim before they check out.

Plussat: Main reason for staying here was the outdoor pool which was great on a hot day

Miinukset: Very noisy until midnight! You should have hours regulation in place !

Plussat: The location is pretty close to the falls and the staff is really kind.

Miinukset: It could have been cleaner. I understand the limited access because of the covid.

Miinukset: Got overcharged a bit wasnt the expected price

Plussat: Very nice and comfortable hotel just a short walk to the falls (no view). Staff was accommodating. Breakfast staff were friendly and worked to please its customers with good options for breakfast. The room was comfortable and bedding very good.

Plussat: Hotel is located close to the casino which was a plus and parking is free !!

Miinukset: Hotel room was noisy and close to elevator and constant commotion Did not have restful sleeps

Plussat: Its location and cleanness

Miinukset: NA

Plussat: The heated floors in the bathrooms were awesome.. I got wasted and slept on them

Miinukset: Gift shop was only open one day a WEEK...they're losing business!

Plussat: Bus tour

Plussat: service-minded staff and a nice room with choice of pillow.

Miinukset: none

Plussat: it was very comforting and very good time, it was very close to major entertainment places, it was pleasant stay