Osaka hotellit lähellä Osaka-furitsu Taiiku Kaikan

Plussat: The view and the location are basically the only interesting aspects of this hotel. I would therefore not recommend a 5-star hotel which doesn’t come with the basics of that level: an outstanding service.

Miinukset: Breakfast is average, including on the Club floor. You serve yourself your own coffee in a basic machine where it really is bad, they serve industrial juices, the choice is modest and when I asked for a refill of milk for my son’s cereals it never arrived. The facilities in the room are not of the best level either, there is no pool or spa in the hotel, which is quite surprising for a hotel of this level and most of the staff doesn’t speak English. But the worst came on the last day. I check-out in the morning and my flight being at 11.45pm, I left my luggage at the hotel with the intention of getting it back in the evening and taking a little while to arrange one or two things before I left (include a couple of purchases in my luggage and quickly go to the restroom to change to airplane clothing). When I sat at the « Lounge plus » corner in the lobby, I was interested to have a drink after a day in Osakas’’s streets while my 10-year-old son and we would alternate to go to the restroom to freshen up and change. Although we were ordering drinks, a very rude lady at the « Lounge plus » asked us to leave because it wasn’t a waiting room. But we were customers of the hotel, were ordering drinks and weren’t bothering anyone as we were using the restroom to get ready. We were chased a couple of times by the hotel staff within the lobby, can you believe it ? Our presence was probably messing up the uptight atmosphere, I don’t know. When I asked whether we could wait on the Club floor (since we were initially Club floor customers), we were told that we would beed to pay 4500 yen for that ! I simply wanted to make things easier by moving « out of their way ». What do customers do when they have a late flight and get their luggage back ? They grab their luggage and run away ? This is what I asked the front desk manager who, aside from feeling embarrassed, seemed to be highly looking forward to us leaving. I travel extensively and have never felt out of place as I did here !!

Plussat: Views of Osaka at night

Miinukset: We had hoped staying at this hotel would be a real treat to mark the 18th and 21st birthdays of our children and the end of our trip to Japan. We booked into the ‘Summer Buffet’ restaurant but arrived to find there were no fish or vegetarian options (2 of us are pescatarian). Staff were unhelpful and unapologetic and offered no suggestions for alternatives. We ended up eating in the shopping centre below the hotel. We returned hoping to get a drink. My youngest (turning 18 in 2 days) was not allowed in the bar and the lounge was closed (at 10pm). We were told there was nowhere in the hotel we could get a drink. Again no apology. We found the hotel soulless and staff, although plentiful, repeated ‘hello and thank you’ In parrot fashion but gave little individual customer service or care. A huge disappointment and bill. This booking was an expensive mistake.

Plussat: I liked the service provided by every staff member especially the concierge! I would rate them a seven star if i could.

Plussat: Luxury feel. Friendly and helpful staff. Amazing view over Osaka!

Miinukset: Lifts were confusing at first. Had to wait with tourist wanting to visit the observation floor for over 15 minutes before making it to the hotel

Plussat: Excellent！Location is very good!Staffs are friendly and helpful! I will choose again. Thanks for Marriott give me such a memorable honey moon~

Plussat: Location and service

Miinukset: Price

Plussat: Convenient location, excellent service, spacious room, providing toothbrush. & slipper for kids, excellent services on tourist information and trip bookings

Miinukset: High price, can not count into Marriott points

Plussat: - professional & polite Staff - breathtaking views - large rooms

Miinukset: None

Plussat: Great location Good view Friendly staff Clean room

Miinukset: The Tennoji station is a bit chaotic and can be confused for foreigners - it is not related with the hotel but it is the only thing we found as less positive.

Plussat: Fantastic views; nice decor in room; big lux bathroom; impeccable service.

Miinukset: Reserved a room with 3 twin beds that I thought (from pictures) would be equally sized and comfortably spread out in the room. Instead the 3 bed was more like a “luxury” cot or roll away pushed up against the window.

Plussat: The whole experience.. the staff the welcoming and helpful attitude

Miinukset: The address of the hotel wasn't clear (it was in the mall)

Plussat: Bed was comfortable. Staff friendly. Superb cultural experience.

Plussat: East to access, good location

Miinukset: Staff to be more informative

Plussat: staff

Miinukset: Dirty as no cleaning service, dusty

Plussat: Location.

Miinukset: Overpriced.

Plussat: Staffs are nice and helpful

Miinukset: hot spring area is small

Plussat: The staff were very helpful and kind. The atmosphere in the hotel is lovely. The location is very convenient.

Miinukset: There was some noise in the evening but nothing particularly bad and it’s worth it based on the great location

Plussat: Perfect location

Miinukset: Sound proofing and sunlight shielding in the room

Miinukset: the smell in the lifts at any given time of the day - poor ventilation - could do with installing an air freshner inside the lift.

Plussat: Good location, serene and my children love the free ramen every night!

Miinukset: Breakfast menu is repeated daily. There should be some variety!

Plussat: The location is excellent! This is the best part.

Miinukset: The sound proofing is not very good. And there’s a big window over our heads without any curtain, so that we were woke up early in the morning.... which is pretty annoying

Plussat: The bed is extra comfy and the location is good for shopping and eating in the cafes.

Miinukset: The check in time might be more flexible for tourists travel from overseas

Plussat: I liked the location of the hotel

Miinukset: Rooms are small

Plussat: The location is excellent - very close to the Shinsaibaishi shopping street. The hotel is also right above the Shinsaibaishi station of the Osaka Metro System. The staff were very nice and the rooms are very clean too.

Miinukset: The rooms are a bit small but that is expected in Osaka. Otherwise, everthing was very good.

Plussat: Perfect

Miinukset: Nothing.

Plussat: Near shopping centre

Miinukset: Far from station

Plussat: Nice location，friendly staff，good airport transfer bus service. Good value for staying in Osaka

Miinukset: Japanese breakfast is overpriced

Miinukset: location

Plussat: I got a lot more than I paid for at Hotel Nikko. The room was comfy with great dimmable lighting, quiet AC, and clean. The staff was incredibly helpful- carrying shopping loot all the way from my taxi to my room, and generally available for any questions I had for them.

Miinukset: One pet peeve: a power outlet closer to the bed would have been nice, but this was not a problem.

Plussat: Very nice and clean hotel, we stayed at the premium room with 3 beds. Very nice and helpful staff...

Plussat: Sometimes it's hard to tell if a room will really be great based on the photos and advertisement, but this hotel was exactly what they advertised and we felt so happy and comfortable. The room was excellent with an amazing view and everyone was terrific with customer service. The location was also perfect and extremely convenient. We were able to walk around and explore, plus easily get to the subway. I highly recommend this hotel and I would happily stay here again.

Miinukset: I did pay more than I wanted to, but I would say it was definitely worth it.

Plussat: Great location, nice staff

Plussat: The location was worth it. So convenient! The room looks stylish too and the view was nice

Miinukset: The walls are covered in scratches and toilet walls are dirty. Or at least in our room only. You can also clearly hear what's happening behind the room door.

Plussat: I liked the location and the cleanliness.. near the subway and a variety of restaurants..

Miinukset: The rooms were a bit smaller than I expected.. my fault though cause I didn’t notice the square meter info.. the rooms look a lot bigger in the pictures.

Plussat: Staff, location

Plussat: The location is very convenient only a few meters from Namba station. I had to go to Kansai airport and the whole trip from the room's door took 50 minutes. The location is also great for sightseeing since it is a 5 minutes walk to Dotombori and with the metro close by you can easily go to the castle or the aquarium. The hotel has no particular charm but offers all the amenities to make your stay comfortable. Beeing reasonably priced this hotel is great value for money.

Miinukset: Nothing.

Plussat: Great budget yet classy hotel. Clean tidy, very friendly staff. Great location right in the middle of everything - Eating, shopping, Dotonbori. Easy train ride to nara Deer Park. Highly recommend Red Roof Plus Namba Osaka

Miinukset: Nothing, great hotel great people.

Plussat: The location was ideal!

Miinukset: The breakfast could have been a bit better

Plussat: Location is good

Miinukset: staff not very helpful

Plussat: It was near everything you wanted to see.

Miinukset: The room is not dark enough. Curtains are misplaced. As soon as the sun shines, you're awake.

Plussat: 2 sinks: 1 in bathroom and 1 in bedroom which was very useful. Separate restrooms from bathroom Good location (5min dotombori) Free coffee

Miinukset: Bad smell in the room (probably former smoking room) Small room Bad lighting

Plussat: Erinomainen sijainti, kiva ja siisti huone, vaikkakin oli pieni. Aamiainenkin menetteli.

Miinukset: Wifi ei toiminut huoneessa ollenkaan.

Plussat: The hot spring and free noodle is good.

Plussat: Location was good

Miinukset: A lot of street noise

Plussat: Good breakfast buffet. The Onsen is not exactly natural, as the water is clear. But I won’t really expect to have Onsen in cities.

Miinukset: The pillow is very flat and not comfy enough.

Plussat: The location is great and the hotel room is very comfortable. Great facilities for the guests.

Plussat: Great location, single room was actually quite big and the free ramen in the evening was a treat

Miinukset: It was a little annoying to not be able to check in an hour or two early as I arrived early into Osaka. The check in process became quite long as everyone had to wait until 3pm and the lobby was full of luggage and a very long queue.

Plussat: Kind staffs Free ramen for supper at night time

Plussat: Very new and clean. Rooms average to small for Japan standards but very comfortable. A/C very efficient. Hotel staff excellent. In hotel onsen is most enjoyed feature. Approx 5 min. walk to subway station. 5 minute cab ride (700Y) or free shuttle to Namba station. Looking forward to visit again.

Miinukset: None.

Plussat: the onsen is great

Plussat: Location was good, close to dotombori. Staff were friendly with good english. Fyi: Onsen is not mixed and it's really just a place to bath and relax a bit in the water. They have 3 tubs 2 hot one indoor one outdoor and one cold. There is also a sauna with a tv inside... quite cool.

Miinukset: The futon is not comfortable.

Plussat: Room and bed are comfortable.

Miinukset: Long queue for breakfast and onsen is crowded from 9pm-11pm.

Plussat: Didn't like anything in the room. The only thing we liked was the onsen in the hotel.

Miinukset: The room is extremely tiny and dark. I know that rooms are small in Japan and I have stayed in other hotels in Japan, but this one is extremely small, the colours in the room are dark which makes the room dark. The wall, bed and facilities are old. More importantly, it's not that clean! The table was dusty and had stains. The towel had hair! When I made the booking, it said there is city view. However, it's only a few buildings outside of the window, and you call that a "city view'?!