| maanantaina | 07:30 - 23:59 |
| tiistaina | 07:30 - 23:59 |
| keskiviikkona | 07:30 - 23:59 |
| torstaina | 07:30 - 23:59 |
| perjantaina | 07:30 - 23:59 |
| lauantaina | 07:30 - 23:59 |
| sunnuntaina | 07:30 - 23:59 |
Plussat: Very nice car, brand new
Miinukset: Check in was kind of slow.
Disappointed
Plussat: Car was almost brand new . Larger than what we ordered at no extra charge.actually it was a bit too large for us
No windshield wiper fluid
Plussat: Counter person was extremely nice and helpful
Miinukset: No windshield wiper fluid had to use bottled water
| maanantaina | 07:30 - 23:59 |
| tiistaina | 07:30 - 23:59 |
| keskiviikkona | 07:30 - 23:59 |
| torstaina | 07:30 - 23:59 |
| perjantaina | 07:30 - 23:59 |
| lauantaina | 07:30 - 23:59 |
| sunnuntaina | 07:30 - 23:59 |
Plussat: Convenient location to pick up and drop off
Miinukset: There were so many hidden fees including location fee and road fees. My two day 70 euro rental somehow turned into 220 euro after i was pretty much forced to take the full coverage.
Plussat: Nothing they so called upgraded me in to a Mercedes minivan which was ugly and not fun to ride in
Miinukset: I was charged for a scratch on the car which I didn’t do I took videos and pictures when I dropped it off I got to Rome and they charged me 1300! Which my rental was only 245 I’m beyond PO!
ripp off by palermo, italy airport budget rent off
Miinukset: subject: Contract no. 72967895 o. Complain
To whom it may concern:
I made an reservation with #43733087us6 for 3 days for the amount the of $75 on a small car (reservation is attached) .
Upon our arrival Budget agent: " do you want to upgrade the car".
we replied: No. we have already booked 4 door Citroen according to our reservation.
Budget agent: " No. you have 2 door car with manual transmission. and if you want to upgrade must pay 8Euro per day". and she insiste.
we had to accepted. Because, at that time I had no other option. so we by force agreed to upgrade the car to a 4 door small car for 8 euro per day extra.
Budget agent: also convinced us to get extra insurance to cover our 1000 euro deductible for total of 28 euro for 3 days.
we asked her: then how much would be the total.
Budget agent: 65 euro(3 days rent incl. tax) + 24 euro(car upgrade) + 28 euro(ins. coverage for 1000 euro deductible) = 117 euro with tax around 130 euro she said.
On Jan 18th before we returning the car we fill up the car with gas. But, at the returning point the budget agent said; According to our calculation 5 more liter gas must be added into your bill.
we were very surprised by the final bill of euro 278.49 and he told us to go to the office inside the terminal. so we went in and there was a Budget agent who did not know anything about the contract and even a conversion of the currency from Dollar to euro and said that he must investigate and will let us know soon.
no news until now,
It is very clear in our contract which is attached , please be inform that i am not approving any charges to my citi bank card until we settle the matter.
Thank you for your prompt attention.
Faezeh amiri
Plussat: Convenient location to pick up and drop off
Miinukset: There were so many hidden fees including location fee and road fees. My two day 70 euro rental somehow turned into 220 euro after i was pretty much forced to take the full coverage.
Plussat: Nothing they so called upgraded me in to a Mercedes minivan which was ugly and not fun to ride in
Miinukset: I was charged for a scratch on the car which I didn’t do I took videos and pictures when I dropped it off I got to Rome and they charged me 1300! Which my rental was only 245 I’m beyond PO!
ripp off by palermo, italy airport budget rent off
Miinukset: subject: Contract no. 72967895 o. Complain
To whom it may concern:
I made an reservation with #43733087us6 for 3 days for the amount the of $75 on a small car (reservation is attached) .
Upon our arrival Budget agent: " do you want to upgrade the car".
we replied: No. we have already booked 4 door Citroen according to our reservation.
Budget agent: " No. you have 2 door car with manual transmission. and if you want to upgrade must pay 8Euro per day". and she insiste.
we had to accepted. Because, at that time I had no other option. so we by force agreed to upgrade the car to a 4 door small car for 8 euro per day extra.
Budget agent: also convinced us to get extra insurance to cover our 1000 euro deductible for total of 28 euro for 3 days.
we asked her: then how much would be the total.
Budget agent: 65 euro(3 days rent incl. tax) + 24 euro(car upgrade) + 28 euro(ins. coverage for 1000 euro deductible) = 117 euro with tax around 130 euro she said.
On Jan 18th before we returning the car we fill up the car with gas. But, at the returning point the budget agent said; According to our calculation 5 more liter gas must be added into your bill.
we were very surprised by the final bill of euro 278.49 and he told us to go to the office inside the terminal. so we went in and there was a Budget agent who did not know anything about the contract and even a conversion of the currency from Dollar to euro and said that he must investigate and will let us know soon.
no news until now,
It is very clear in our contract which is attached , please be inform that i am not approving any charges to my citi bank card until we settle the matter.
Thank you for your prompt attention.
Faezeh amiri
| maanantaina | 08:00 - 23:30 |
| tiistaina | 08:00 - 23:30 |
| keskiviikkona | 08:00 - 23:30 |
| torstaina | 08:00 - 23:30 |
| perjantaina | 08:00 - 23:30 |
| lauantaina | 08:00 - 23:30 |
| sunnuntaina | 08:00 - 23:30 |
| maanantaina | 08:00 - 22:00 |
| tiistaina | 08:00 - 22:00 |
| keskiviikkona | 08:00 - 22:00 |
| torstaina | 08:00 - 22:00 |
| perjantaina | 08:00 - 22:00 |
| lauantaina | 08:00 - 22:00 |
| sunnuntaina | 08:00 - 22:00 |
The company is a fraud and you should ashamed for listing the,
Miinukset: The company ace did not exist in Palermo airport. It was Gold. The agent told me all her cars come back damaged and I had to buy 3x the cost of rental in insurance. She said. A few centimeter search costs 300 euros and longer is 3000. All cars come back damaged? That's fraud.
I did not rent. Instead I went to budget and just paid what I had for last minute rental. Done with kayak. Back to Hotwire. Vet your companies!!
Plussat: The car was decent.
Miinukset: At the car pickup i found some scratches on the rear door passenger side, and when I pointed that out to the delegate she told me that was already marked on the paper by a X. At the car drop off the delegate told me that for a scratch must be marked as G and not with a X. So I was charged 600 Euro, 300 for each scratch.
The company is a fraud and you should ashamed for listing the,
Miinukset: The company ace did not exist in Palermo airport. It was Gold. The agent told me all her cars come back damaged and I had to buy 3x the cost of rental in insurance. She said. A few centimeter search costs 300 euros and longer is 3000. All cars come back damaged? That's fraud.
I did not rent. Instead I went to budget and just paid what I had for last minute rental. Done with kayak. Back to Hotwire. Vet your companies!!
Plussat: The car was decent.
Miinukset: At the car pickup i found some scratches on the rear door passenger side, and when I pointed that out to the delegate she told me that was already marked on the paper by a X. At the car drop off the delegate told me that for a scratch must be marked as G and not with a X. So I was charged 600 Euro, 300 for each scratch.
| maanantaina | 08:00 - 23:59 |
| tiistaina | 08:00 - 23:59 |
| keskiviikkona | 08:00 - 23:59 |
| torstaina | 08:00 - 23:59 |
| perjantaina | 08:00 - 23:59 |
| lauantaina | 08:00 - 23:59 |
| sunnuntaina | 08:00 - 23:59 |
| maanantaina | 08:00 - 23:59 |
| tiistaina | 08:00 - 23:59 |
| keskiviikkona | 08:00 - 23:59 |
| torstaina | 08:00 - 23:59 |
| perjantaina | 08:00 - 23:59 |
| lauantaina | 08:00 - 23:59 |
| sunnuntaina | 07:00 - 23:59 |
| maanantaina | 07:30 - 23:59 |
| tiistaina | 07:30 - 23:59 |
| keskiviikkona | 07:30 - 23:59 |
| torstaina | 07:30 - 23:59 |
| perjantaina | 07:30 - 23:59 |
| lauantaina | 07:30 - 23:59 |
| sunnuntaina | 07:30 - 23:59 |
| maanantaina | 08:30 - 21:30 |
| tiistaina | 08:30 - 21:30 |
| keskiviikkona | 08:30 - 21:30 |
| torstaina | 08:30 - 21:30 |
| perjantaina | 08:30 - 21:30 |
| lauantaina | 08:30 - 21:30 |
| sunnuntaina | 08:30 - 21:30 |
