Portland hotellit lähellä Art Institute of Portland

Plussat: The employees were kind but inconsistent.

Miinukset: I booked a room multiple days in advance and when I arrived the room I had booked had not been cleaned. Being that we are all in the middle of a pandemic it was not only disgusting but also a huge health concern. I had booked a specific type of room and after telling them that mine wasn't ever cleaned they informed me that they didn't have another room like that available and the next best room was an incredible downgrade. Although they offered my friend and I complementary wine and a small refund I still do not feel that it was appropriate compensation for the hour and a half of uncertainty and confusion that occurred from something as ridiculous as a previously booked room left unclean.

Plussat: Great location and allowed dogs

Miinukset: A giant wad of hair was in our supposedly clean room. I don’t believe this hotel is cleaning to the high level COVID standards.

Plussat: We stayed at the end of quarantine, so there wasn’t a lot of amenities that we had besides a room upgrade. We got a corner room and the view was so wonderful and the area that the hotel is in is great.

Miinukset: Parking was a tad confusing until we came in to talk to the man up front, he was great and cleared everything up.

Plussat: Larger than normal room

Miinukset: Noope.

Plussat: The room was adequate for 4 adults...lots of space. It was close enough to walk around downtown Portland to see the sights.

Miinukset: Can’t think of anything.

Plussat: Neat and clean

Plussat: Room and location to the things I wanted to see.

Miinukset: Kennedy, the man at the front desk. As a single female traveler, he was so nice and trusting at check-in but soon became a SEXUAL PREDATOR. I have sent a FB Message to the hotel requesting that they take action immediately or I will go public. I want to protect future women.

Miinukset: The only thing I really wished for was help with my luggage - there was not a bellman nor any staff available to help me up to my room.

Plussat: Accommodations, staff, bed.

Miinukset: Need fans in the bathroom!

Plussat: Perfect trip hotel was clean and service was great!

Plussat: Location and staff

Miinukset: Breakfast area needs to be larger but not terrible

Plussat: Friendly staff, very accommodating. Great location, nice room.

Plussat: The convenience of a little kitchen, on the streetcar line, very close to The Pearl District and Stumptown Coffee. Oh, and free wifi for guests. Bright and lovely studio room for 1 or 2 is Unit 206.

Plussat: Loved the location to the Pearl District and downtown easy to get to public transportation liked the kitchenette in the room enjoyed the public areas of hotel--enjoyed the breakfast and excellent coffee--very helpful front desk

Plussat: The staff were exceptionally helpful and the free coffee and biscuits in the lounge most welcome.

Plussat: The small kitchen, microwave and eating utensils in the room were a great amenity. The location to the Pearl district can't be beat. Very easy to access this hotel from the max train line from the airport. The location is very walkable to area shops, breweries and nightlife. The continental breakfast was rather extensive and good. We loved the wine tasting in the afternoon.

Miinukset: I felt the rooms were a bit dated and small. But they were not bad rooms by any means.

Plussat: Location only

Miinukset: Breakfast, no luggage helper, old furniture.

Miinukset: Morning coffee for guests in lobby would be nice. Other nearby hotels provide this and I find it very welcoming.

Plussat: Great service and room service.

Miinukset: Noisy trucks at night and in the early morning.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: Location was ideal. Close to everything. I felt very safe in the area.

Miinukset: No.

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Plussat: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: It’s a great hotel with wonderful staff and clean comfortable room. Where I had problems was with WiFi. It was not great. Other than that I give the hotel A+

Plussat: Room was very nice; staff was exceptional

Miinukset: No.

Plussat: Beautiful hotel, great staff, and luxurious bathrooms.

Miinukset: Cleanliness of the bathroom was disappointing. Bathroom floor had been mopped but residue was left behind. Counter top had dust and water residue around the fixtures.

Plussat: Professional and friendly staff Restaurant on-site Good location

Plussat: Close to the center of town!

Plussat: Great location next to everything

Miinukset: We were placed right next to the workout room and weights were constantly being dropped.

Plussat: Location was awesome, the bathroom was nice and big, the beds were comfortable and it was quiet

Miinukset: the room wasn't very clean, mostly the bathroom wasn't very clean. I think that's about it.

Miinukset: I normally don’t take time to write a complaint, but I will make an exception here. After I checked into my room and proceeded to take a shower, there was a wash rag from the previous occupant. A dried out dirty rag with someone else’s dead

Plussat: I called to confirm my reservation and Benjamin assured me that a late arrival was no problem. I was greeted by the bell-hop almost immediately and the gentleman brought our bags to the suite and even went to get us ice. The room was spectacular and had a great corner view. I’d definitely recommend a corner room! The room is stylish and modern and the bath amenities are quality. Absolutely would recommend Dossier!! ***** !

Plussat: Bed was very comfy

Miinukset: It was noisy due to bad soundproofing with the adjoining room.

Plussat: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Miinukset: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Plussat: Very friendly staff. Room was so luxuriously comfortable

Miinukset: Could use an on site hot tub

Plussat: The location and view.

Miinukset: No.

Plussat: The faculty

Miinukset: Paying for internet Parking

Plussat: location to waterfront park

Miinukset: I thought that my view would be the other direction. The plugs in the bathroom did not hold the hair dryer or the curling iron so getting ready was a challenge. Just disappointed that we had to pay $44.00 on top of the room charge. Seems out of line to me

Plussat: I had the waterfront view and the room was absolutely spectacular. Staff was so nice!

Miinukset: Parking was a nightmare. Wanted to charge me 75 dollars for over sized vehicle and there is no other parking near by. Parking should be included and definitely shouldn’t be 75$.

Plussat: I love the view and the amenities

Miinukset: A few of the staff member clearly had a problem that me and my family was colored

Plussat: Everyone was hospitable, friendly, smiling ,comforting and accomodating. Great location to PSU. relaxing as well.

Miinukset: N/A

Plussat: Location

Miinukset: Staffs at the front desk

Plussat: The staff are all very helpful and friendly.

Plussat: The total experience

Miinukset: N/A

Plussat: Everything except no food services which is understood with coronavirus pandemic

Miinukset: Expense overnight parking of $46

Plussat: Hotel employee was amazing- upon check in she found a nice room and was able to specifically comment that this was one of her favorite rooms. it was amazing.

Plussat: The view was amazing, waking up and just to look out the sliding glass door to see the river, down town, and mountains in the far distance was so beautiful especially waking up to a naked dime piece stripper that I had the pleasure to enjoy in every room possible.. just brilliant! Good job guys!

Miinukset: Well it isn’t the property’s fault but having room service or anything better than a couple snacks to choose from would have been nice... also valet parking should be free if your a guest at the hotel, $47 dollars seems a little high priced after spending an additional $200 for a room..

Plussat: We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place

Plussat: The view. It was our anniversary so they made us a card and got us free mini champagne.

Miinukset: The toilet broken, flooding the room. My wife slipped and hit her head. I almost had a heart attack because of all the chaos. Bad experience.

Plussat: Food on sight was great and the room was perfect.

Miinukset: The water bottle available for us to use had been opened previously.

Miinukset: Yes the thermostat did not work in our room. We could not sleep because it was so hot. I called the front desk twice and the lady said someone would be right up....No one ever showed up! I am beyond dissatisfied! Also the $50 it cost to park was ridiculou

Plussat: The staff were friendly.

Miinukset: This hotel is NOT in the pearl district it is in Old town Situated amidst a sea of homeless shelters, seedy strip clubs, and vending trucks. There was a shooting in front of the hotel the evening we stayed. People trapped in elevator 2nd night.

Plussat: The front desk was very nice and helpful! The pool was very nice. Beautiful hotel! Perfect location for walking downtown!

Miinukset: The sofa was uncomfortable to sit on, the hideaway bed was even worse. They did send up a roll away bed that was a little better and didn't charge me for it, which was nice. The omelette bar was good except for the lady making them. She was rude and yelled for my son by shouting " hey boy" numerous times even though I was standing right there and told her I was getting his omlette for him while he was getting other food.

Plussat: The room was great.

Plussat: Spacious and comfortable - home from home!

Plussat: Great location

Plussat: Wonderful staff and the presidential cocktail time was a nice touch.

Miinukset: The pool area and spas were not maintained and were dirty. I brought my swimsuit and was looking forward to relaxing before bed. I didn't feel comfortable using these facilities.

Plussat: It’s a good spot for a family staycation.

Miinukset: Both the night valet and front desk clerk were incredibly rude. I met the rest of my family after they had checked in since I was visiting my father in the hospital and though they treated my late check in as a burden. Very disappointing.

Plussat: Beautiful view but my bathroom was pluggged

Miinukset: That the house keeper came and cleaned it and didn’t do the bathroom

Plussat: Great value for the price.

Miinukset: The breakfast area is dark and noisy, but still a great deal.

Plussat: I liked the location... I could see voodoo doughnuts from my room. We only waited for 4 minutes to get one :-) . The staff was awesome and the managers reception is a brilliant idea.

Plussat: Loved the location near to the Saturday/Sunday Market and to lots of restaurants accessible by foot. Door staff were very helpful. Gorgeous old building, too.

Miinukset: Wasn't crazy about the complimentary breakfast being held in the basement! Also, it would have been nice if the pool area had separate change rooms/showers, etc.

Plussat: the stay was enjoyable

Miinukset: children running in hallway was a pain in the neck, they were loud

Plussat: Good location within the city that is close to shopping areas, communication lines, etc. , excellent food service, comfortable room, short distance to the conference center, etc.

Miinukset: I am absolutely disappointed with the payment procedures. I paid $1304.51 with my Visa card when I checked out, yet $2050 were blocked in advance and this sum is still blocked at the card that I used to pay with and about $1300 are still blocked at another card that I used to reserve the room on line. Would you be happy if over $3300 are blocked at your cards for days after the actual payment is done?

Plussat: Everything from checking in /to customer service /room was awesome And location to Moda Center (walk-in distance) Which I was there for the Chris Tomlin concert..

Plussat: Good staff. All expected amenities.

Miinukset: So many homeless around outside if you walk anywhere but you will find this everywhere in downtown Portland, even in the highest star hotels. Know that going in.

Plussat: Great customer service

Miinukset: No microwave in the room to reheat anything you buy.

Plussat: Very nice hotel. Staff was very friendly. Great indoor pool and kiddie pool area. Kids loved it. Breakfast was great with a lot of options. Room was nice and clean.

Miinukset: Arrival was busy with parking along street limited to check in. Valet was $37.

Plussat: Absolutely nothing.

Miinukset: I didnt like it not being known that we would have to pay for the vallet parking

Plussat: The staff was amazing, they even sent me some beautiful birthday cupcakes.

Miinukset: Serious lack of parking options.

Plussat: Breakfast buffet was expensive for what it was. Basic items, quality of food good and staff was friendly.

Miinukset: The price of buffet a bit to high. Valley attendants could have been more helpful with luggage. I’m a single mom who arrived late night with sleepy kids, over loaded cart with bags and they toppled off, nobody offered help.

Plussat: The bar and restaurant had some great food and the service personnel were on top of their game - the front desk people and the valet people were very nice and helpful -

Miinukset: There is no continental breakfast - the valet fees are outrageous for guests - no parking on site except valet -

Miinukset: Not downtown as name suggests.

Plussat: Close to Moda Center

Miinukset: Had to pay $29 for parking!

Plussat: Very clean and staff for nice and professional

Miinukset: The bed was very uncomfortable and hard my back was on fire