Portland hotellit lähellä Art Institute of Portland

Plussat: Great room, staff and location! We will be back!

Plussat: Very nice hotel in a great location. Close to Powell’s, restaurants and breweries.

Plussat: They love dogs and that made us happy! Room was beautiful! We were right next to the elevator and that was super convenient for our dog needs but we could hear the elevator open and close all night which was annoying. Not much you can do about that though.

Miinukset: We discussed the problem with the room temp 5 times and until 8 pm on our last night did the desk person tell us it was not turned on. This was not very good for us. Our room was newly renovated.

Plussat: Loved this hotel! Had a noise problem from rowdy neighbors both nights but the staff was amazing! They compensated our parking, one night stay AND a bottle of wine! We will definitely stay here again! Fun hotel!

Plussat: Hotel was clean and staff were very friendly

Miinukset: Walls are very thin!!

Plussat: The beds were super comfortable. Rooms exceeded my expectations.

Miinukset: Homeless people on the streets outside the hotel upon arrival to hotel.

Plussat: Located in downtown near the Pearl District.

Miinukset: A little cramped for space. Bathroom outdated.

Miinukset: construction. very old building. lights didn't work in room.

Plussat: Its been awhile since I have stayed at Marc Spencer but the renovations are amazing. My roomwas on the first floor that used to be mini suites a long time ago. I was lucky to have a room with a view of the stage for this year's pride block part . Was a blast! I'll definetly be coming back!

Miinukset: The only thing wrong was I wish I could've stayed more than one night :-(

Plussat: From booking to check out, was a wonderful experience for our first time in Portland, A very clean and unique room from design to the pictures on the wall. The staff was very polite and helpful with all of our needs and requests. we will be staying at the Mark Spencer again. soon

Miinukset: Nada

Plussat: Perfect location for wandering around. The room was spacious and bed was comfy. We would stay again!

Plussat: Beautiful building, excellent location near the Pearl District. Loads of cool shops, restaurants, and breweries nearby. Hotel lent us bikes!

Miinukset: Pricey but not out of line for area hotels.

Plussat: The receptioni staff were excellent. They upgraded our room after we told them of our vacation from hell just a month earlier. The location was perfect for us. It is close to the business area, the college and some of Portland best food. Loved it and would stay again.

Plussat: The location is great, and the service is spectacular!

Plussat: Great location. Bar was awesome! Have a "bee's knees"!

Miinukset: Because I used the door knocker that said I didn't need sheets and towels changed, no one ever came to my room to take the garbage or give us more TP, etc. thankfully there was an extra roll in the room. And one of the valet guys was rude to my uber driver when she came to pick us up. It was uncalled for.

Plussat: Have stayed there before and the Hotel is lovely. Bit of a remodel going on, but it's not intrusive. Service is attentive and Portland-friendly.

Miinukset: The parking charge of $36 overnight is usurious; we had to park two cars and when asked if they would comp one of them due to our circumstances, they refused. This will cause me to stay someplace else next time.

Plussat: Bed was comfortable. Room was clean. Location was excellent.

Miinukset: Valet service an absolute disaster. Front desk unable to give good rec's on what to do and where to eat.

Plussat: Beds were very comfortable. Staff was very attentive. Easy walking to places. Very clean. Great stay over all.

Miinukset: Toilet stopped up twice but staff were right on it when notified.

Plussat: Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: View, cleanliness, roominess, service

Miinukset: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend.

Miinukset: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: Great location, near everything on foot. Great room, good atmosphere. Good common areas (nice living room to chill in!). Quiet neighborhood.

Miinukset: As others have mentionned, there is kind of a weird smell in the house. I got used to it quickly - it was nothing major to me. The pillows could've been thicker/more comfortable.

Plussat: Very clean and tastefully appointed. A great place to decompress.

Miinukset: Nothing

Plussat: Classy place and Beer happy hour were amazing.

Miinukset: Room size was a little small.

Miinukset: Wish we would have known they were doing construction on the lobby. It was noisy so they should have given us something extra for the trouble

Plussat: Absolutely the best location. Easy to travel to any part of portland, 5 minute walk from Powell's City of Books. Really nice staff, really nice valet, decent gym, decent facilities. Room is clean and cozy. Not a great view but it doesn't really matter since you can access the parts of the city with a great view within 10-15 minutes.

Miinukset: Valet is a bit pricey. No view from our window, but it didn't bother me much.

Plussat: The location is great. You're close to plenty of great restaurants, museums and late night spots. The staff is very friendly and professional. The rooms are comfortable and include nice touches like USB ports on the lamps and recycling bins. And you get free beer every night.

Miinukset: The rooms are a bit small, so you might want to upgrade to the larger rooms when you book. No closet space.

Plussat: Friendly Bartending Staff at Imperial.

Plussat: They upgraded my room when my original room wasn't ready on check in, and they sent a complimentary bottle of champagne to my room because it was my 21st birthday!

Miinukset: Hotel was quite expensive for the size of the rooms

Plussat: There was nothing the staff wouldn’t do to assist and make my stay better. They were all so friendly & efficient. The room was really comfortable and well appointed. Loved the music playing when I walked in the room. The Imperial Restaurant had seriously fantastic food. The hotel’s location was great. They gave me an unrequested upgrade. Did I say how incredible the staff were? So wonderful!

Miinukset: That I had to leave.

Plussat: centerally located with a daily beer hour where you can grab free beer

Miinukset: Rooms are some of the smallest that I've stayed at with very thin walls. Expect to hear your neighbors using the bathroom...

Plussat: The staff gives you a lot of their time, professional and helpful, and most are friendly. The room was beautifully appointed, very comfortable for one person, and I was happily upgraded to a street view of the Starlight Parade.

Miinukset: Unfortunately the ground floor was undergoing renovations, which had I known I would have booked elsewhere.