Portland hotellit lähellä Artists Repertory Theatre

Miinukset: Morning coffee for guests in lobby would be nice. Other nearby hotels provide this and I find it very welcoming.

Plussat: Great service and room service.

Miinukset: Noisy trucks at night and in the early morning.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: Location was ideal. Close to everything. I felt very safe in the area.

Miinukset: No.

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Plussat: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: Close to everything, beautiful building!

Miinukset: Bedding was dirty.

Plussat: Larger than normal room

Miinukset: Noope.

Plussat: Breakfast is adequate Comfort of room, especially linens Location, can walk to most things and close to MAX rail

Miinukset: Noise from elevator, room was next to the elevators No coffee maker in room No alarm clock View was of a very close wall

Plussat: Hotel was clean and staff were very friendly

Miinukset: Walls are very thin!!

Plussat: The front desk person was super helpful l & kind. The room was amazing. It was so nice n quite

Miinukset: I loved it there!! People were so friendly

Plussat: I love the location of this hotel! It’s literally in the middle of downtown by everything. I came during the covid-19 crisis and was fortunate that their restaurant was still active!

Miinukset: The WiFi wouldn’t work for my laptop for a business meeting!

Plussat: Friendly staff. Comfy bed. Spacious rooms.

Miinukset: Fridge was out of order but everything else was perfect!!!

Plussat: Very classic, elegant old (but remodeled!) hotel in Portland. Gracious, attentive staff who are kind and not pretentious. I always stay here when I visit Portland.

Plussat: Accommodations, staff, bed.

Miinukset: Need fans in the bathroom!

Plussat: Perfect trip hotel was clean and service was great!

Plussat: Location and staff

Miinukset: Breakfast area needs to be larger but not terrible

Plussat: Friendly staff, very accommodating. Great location, nice room.

Plussat: cleanliness and the room was cozy

Miinukset: no

Plussat: I thought the location was great. The staff was very professional and accommodating. The room was very clean and cozy.

Miinukset: We were on the 5th floor right behind the elevator and what sounded like we were sleeing directly underneath the restaurant kitchen. We didn’t sleep and we could hear every thing happening upstairs for hrs. It was never ending and so noisy.

Plussat: Super clean and updated with great food and walking distance to events at the Moda center - etc...

Plussat: Was great location to where I needed to be.

Miinukset: Found a hair in my food after eating the majority of it, was still charged full price. I also had a gentleman come to my room to collect my bags about 40 min before check out, not at my request. He told me they would be in my car and my car would be waiting. I waited a half hour for my car and realized after leaving my bags were not in my car. My bags were found upon calling but I was made to feel like I was an idiot because I didn’t have a tag number for the bags when I was not given one. This is the second year I’ve had bad luck with the Eastlund and probably will not stay there again!

Plussat: Our stay was very nice.

Miinukset: When we first walked in our room. There was an unpleasant smell. Kind of a stale odor.

Plussat: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Miinukset: Parking access is awkward with a very steep ramp off a one-way street.

Plussat: The lobby, the room itself was great !

Miinukset: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Plussat: Great hotel, walking distance to Moda center, 10 mins walk to Walgreens and 7-Eleven

Miinukset: Very expensive parking... You can find a cheaper parking by the meter at surrounding streets. Meters stop at either 6pm or 10pm, then start at 8am. So we have parked at the street nearby overnight for free, picked up our car at 8:03 am, while police was already tolling up cars, so be on time!

Plussat: Cleanliness & decor. Comfortable beds.

Miinukset: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Plussat: I loved everything! This is one of my favorite motels.

Miinukset: There’s nothing I didn’t like

Plussat: The staff, the hotel, the location.

Miinukset: The noise from the street car

Miinukset: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!

Plussat: Staff was very polite and helpful. When we checked in we got a complimentary glass of champagne at the front desk. The elevator requires a room key so it is very secure. The room was beautiful, very upscale old fashioned. We got to pick our own pillows from a “pillow menu” to add to our comfort level. The bed was firm and very comfortable. Overall a great value.

Miinukset: No free or discounted parking for hotel guests

Plussat: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Miinukset: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Plussat: Location! And hotel decor.

Miinukset: N/a

Plussat: Very nice and clean hotel.

Miinukset: Could use a few updates since its such an old hotel.

Plussat: It was close to the venue I was atrending

Miinukset: It was higher priced so expected better No view fixtures were falling off curtain wouldn''t close all the way. Might as well have gotten a cheaper place

Plussat: Quality of the appointments. The decor in general. Great ambience.

Miinukset: Our room was tucked behind the elevators, which were noisy and never stopped!

Plussat: Easy to find right by providence park stadium where I was going to watch a game

Miinukset: Pricy for how small the room was and my view was of a roof looking across to other rooms and the curtains didn’t close all the way. The bathroom fixtures were loose and falling off. I could have gotten a cheap motel room and just used the train and saved money if I would have known.

Plussat: Super cute historic hotel with modern renovations. Very comfortable, glam, chic. Would absolutely stay here again.

Miinukset: price of valet was high almost $40 perdoy

Miinukset: Owner

Plussat: The style and decorations of the hotel had a old "Hollywood" feel. Room was very comfortable.

Plussat: Service, the staff was fantastic!

Miinukset: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Plussat: The room was comfortable and clean. The staff was very helpful. The only issue is parking. It's expensive at $39 per day and guests are basically forced to pay the price because there is no alternative available. However, the valet staff is delightful.

Plussat: Separate rooms

Miinukset: Breakfast was Terrible , when u complained manager made me feel like it was my fault

Plussat: I was almost $190 + taxes so not a margin, but like most things - you get what you pay for. It is a top-shelf business-type hotel but would be comfy for family or vacate travel too.

Plussat: Design and atmosphere. TVs were ridiculously huge for a hotel room. Views were outstanding.

Miinukset: Restaurant was great but pricey and selection was limited.

Plussat: Breakfast variety including Greek yoghurt, variety in cut up fruit, raisin bread, cooked to order omelets. (Coffee could be a bit stronger.) Friendly staff. in lobby: Computer with printer. Fast WiFi. Warm pool room. Clean and airy gym.

Miinukset: No jacuzzi.

Plussat: Hotel staff were very friendly. Room was fantastic, very spacious and modern. Streetcar stop right outside to get into town or an easy walk along the waterfront. Small food/drink market at reception was really handy

Plussat: Enjoyed the breakfast on the weekend. It was a nice room.

Miinukset: I thought the price per night was a little high, I thought that the parking should have been cheaper, especially when you add 38% exchange. I also did not like to hear my neighbours having sex at 2 o’clock in the morning.

Plussat: When we checked in it was the second day of the virus shutdown and Portland was just about the shut all restaurants. So we were super paranoid and nervous and scared. We have 2 little girls and safety and cleanliness and just a sense of things are going to be ok, is priority for us. That being said, we pulled up the sidewalk was clean the building was clean. The lobby was clean and the young lady at the front desk was super friendly. The valet was right there to let us know he has us taken care of and explained everything to us. The room was awesome the floor to ceiling windows let in such great light. The view of the city at night was beautiful and the view during the day was very nice as well, the train entertained our children. The room was very clean, the linens were clean and soft. The bar and restaurant was amazing! The Bartender was incredible and upbeat. The little foods prepared were delicious. The first night we stayed things were still open and things were still kinda normal the breakfast was good but the kitchen informed us that there would not be food the next day due to the new rules for the virus shutdown. It was nice to be told well ahead of time so we could change our plans. Overall a great stay.

Miinukset: There were finger prints on the glasses in the room

Plussat: The waterfront and streetcar were within walking distance, great breakfast, and lots of amenities (gym, pool, computers, lounge and bar). The room was spacious with a kitchenette and sitting area. I would absolutely stay again!

Miinukset: Air vent above the bed. No matter where could not get away from air flow. This was hard on my sinuses.

Plussat: Staff was amazing and great location

Miinukset: Needs a hot tub