Portland hotellit lähellä Chapman Square

Miinukset: Morning coffee for guests in lobby would be nice. Other nearby hotels provide this and I find it very welcoming.

Plussat: Great service and room service.

Miinukset: Noisy trucks at night and in the early morning.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: Location was ideal. Close to everything. I felt very safe in the area.

Miinukset: No.

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Plussat: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Plussat: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!

Plussat: Close to everything, beautiful building!

Miinukset: Bedding was dirty.

Plussat: Larger than normal room

Miinukset: Noope.

Plussat: Breakfast is adequate Comfort of room, especially linens Location, can walk to most things and close to MAX rail

Miinukset: Noise from elevator, room was next to the elevators No coffee maker in room No alarm clock View was of a very close wall

Plussat: Hotel was clean and staff were very friendly

Miinukset: Walls are very thin!!

Plussat: The front desk person was super helpful l & kind. The room was amazing. It was so nice n quite

Miinukset: I loved it there!! People were so friendly

Plussat: I love the location of this hotel! It’s literally in the middle of downtown by everything. I came during the covid-19 crisis and was fortunate that their restaurant was still active!

Miinukset: The WiFi wouldn’t work for my laptop for a business meeting!

Plussat: Friendly staff. Comfy bed. Spacious rooms.

Miinukset: Fridge was out of order but everything else was perfect!!!

Plussat: Very classic, elegant old (but remodeled!) hotel in Portland. Gracious, attentive staff who are kind and not pretentious. I always stay here when I visit Portland.

Plussat: Accommodations, staff, bed.

Miinukset: Need fans in the bathroom!

Plussat: Perfect trip hotel was clean and service was great!

Plussat: Location and staff

Miinukset: Breakfast area needs to be larger but not terrible

Plussat: Friendly staff, very accommodating. Great location, nice room.

Plussat: cleanliness and the room was cozy

Miinukset: no

Plussat: I thought the location was great. The staff was very professional and accommodating. The room was very clean and cozy.

Miinukset: We were on the 5th floor right behind the elevator and what sounded like we were sleeing directly underneath the restaurant kitchen. We didn’t sleep and we could hear every thing happening upstairs for hrs. It was never ending and so noisy.

Plussat: Super clean and updated with great food and walking distance to events at the Moda center - etc...

Plussat: Was great location to where I needed to be.

Miinukset: Found a hair in my food after eating the majority of it, was still charged full price. I also had a gentleman come to my room to collect my bags about 40 min before check out, not at my request. He told me they would be in my car and my car would be waiting. I waited a half hour for my car and realized after leaving my bags were not in my car. My bags were found upon calling but I was made to feel like I was an idiot because I didn’t have a tag number for the bags when I was not given one. This is the second year I’ve had bad luck with the Eastlund and probably will not stay there again!

Plussat: Our stay was very nice.

Miinukset: When we first walked in our room. There was an unpleasant smell. Kind of a stale odor.

Plussat: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Miinukset: Parking access is awkward with a very steep ramp off a one-way street.

Plussat: The lobby, the room itself was great !

Miinukset: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Plussat: Great hotel, walking distance to Moda center, 10 mins walk to Walgreens and 7-Eleven

Miinukset: Very expensive parking... You can find a cheaper parking by the meter at surrounding streets. Meters stop at either 6pm or 10pm, then start at 8am. So we have parked at the street nearby overnight for free, picked up our car at 8:03 am, while police was already tolling up cars, so be on time!

Plussat: Cleanliness & decor. Comfortable beds.

Miinukset: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Plussat: I loved everything! This is one of my favorite motels.

Miinukset: There’s nothing I didn’t like

Plussat: The staff, the hotel, the location.

Miinukset: The noise from the street car

Miinukset: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!

Plussat: It’s a great hotel with wonderful staff and clean comfortable room. Where I had problems was with WiFi. It was not great. Other than that I give the hotel A+

Plussat: Beautiful hotel, great staff, and luxurious bathrooms.

Miinukset: Cleanliness of the bathroom was disappointing. Bathroom floor had been mopped but residue was left behind. Counter top had dust and water residue around the fixtures.

Plussat: Professional and friendly staff Restaurant on-site Good location

Plussat: Close to the center of town!

Plussat: Staff at this hotel is the best!! Amazing service from every person I interacted with—thank you !

Plussat: Great location next to everything

Miinukset: We were placed right next to the workout room and weights were constantly being dropped.

Plussat: Location was awesome, the bathroom was nice and big, the beds were comfortable and it was quiet

Miinukset: the room wasn't very clean, mostly the bathroom wasn't very clean. I think that's about it.

Miinukset: I normally don’t take time to write a complaint, but I will make an exception here. After I checked into my room and proceeded to take a shower, there was a wash rag from the previous occupant. A dried out dirty rag with someone else’s dead

Plussat: I called to confirm my reservation and Benjamin assured me that a late arrival was no problem. I was greeted by the bell-hop almost immediately and the gentleman brought our bags to the suite and even went to get us ice. The room was spectacular and had a great corner view. I’d definitely recommend a corner room! The room is stylish and modern and the bath amenities are quality. Absolutely would recommend Dossier!! ***** !

Plussat: Bed was very comfy

Miinukset: It was noisy due to bad soundproofing with the adjoining room.

Plussat: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Miinukset: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Plussat: Very friendly staff. Room was so luxuriously comfortable

Miinukset: Could use an on site hot tub

Miinukset: Bathroom was small and cramped and sink area didn’t have a door. Towels were not very nice.