Portland hotellit Northeast Portand

Plussat: cleanliness and the room was cozy

Miinukset: no

Plussat: I thought the location was great. The staff was very professional and accommodating. The room was very clean and cozy.

Miinukset: We were on the 5th floor right behind the elevator and what sounded like we were sleeing directly underneath the restaurant kitchen. We didn’t sleep and we could hear every thing happening upstairs for hrs. It was never ending and so noisy.

Plussat: Super clean and updated with great food and walking distance to events at the Moda center - etc...

Plussat: Was great location to where I needed to be.

Miinukset: Found a hair in my food after eating the majority of it, was still charged full price. I also had a gentleman come to my room to collect my bags about 40 min before check out, not at my request. He told me they would be in my car and my car would be waiting. I waited a half hour for my car and realized after leaving my bags were not in my car. My bags were found upon calling but I was made to feel like I was an idiot because I didn’t have a tag number for the bags when I was not given one. This is the second year I’ve had bad luck with the Eastlund and probably will not stay there again!

Plussat: Our stay was very nice.

Miinukset: When we first walked in our room. There was an unpleasant smell. Kind of a stale odor.

Plussat: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Miinukset: Parking access is awkward with a very steep ramp off a one-way street.

Plussat: The lobby, the room itself was great !

Miinukset: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Plussat: Great hotel, walking distance to Moda center, 10 mins walk to Walgreens and 7-Eleven

Miinukset: Very expensive parking... You can find a cheaper parking by the meter at surrounding streets. Meters stop at either 6pm or 10pm, then start at 8am. So we have parked at the street nearby overnight for free, picked up our car at 8:03 am, while police was already tolling up cars, so be on time!

Plussat: Cleanliness & decor. Comfortable beds.

Miinukset: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Plussat: I loved everything! This is one of my favorite motels.

Miinukset: There’s nothing I didn’t like

Plussat: The staff, the hotel, the location.

Miinukset: The noise from the street car

Miinukset: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!

Plussat: Everything from checking in /to customer service /room was awesome And location to Moda Center (walk-in distance) Which I was there for the Chris Tomlin concert..

Plussat: Good staff. All expected amenities.

Miinukset: So many homeless around outside if you walk anywhere but you will find this everywhere in downtown Portland, even in the highest star hotels. Know that going in.

Plussat: Great customer service

Miinukset: No microwave in the room to reheat anything you buy.

Plussat: Very nice hotel. Staff was very friendly. Great indoor pool and kiddie pool area. Kids loved it. Breakfast was great with a lot of options. Room was nice and clean.

Miinukset: Arrival was busy with parking along street limited to check in. Valet was $37.

Plussat: Absolutely nothing.

Plussat: Location

Miinukset: Small room for the price I paid, not enough cabinets, no complimentary water in the room, parking is expensive, cleaner walked into our room and said that she thought the room was empty when we just checked in around that time

Miinukset: I didnt like it not being known that we would have to pay for the vallet parking

Plussat: The staff was amazing, they even sent me some beautiful birthday cupcakes.

Miinukset: Serious lack of parking options.

Plussat: Breakfast buffet was expensive for what it was. Basic items, quality of food good and staff was friendly.

Miinukset: The price of buffet a bit to high. Valley attendants could have been more helpful with luggage. I’m a single mom who arrived late night with sleepy kids, over loaded cart with bags and they toppled off, nobody offered help.

Plussat: The bar and restaurant had some great food and the service personnel were on top of their game - the front desk people and the valet people were very nice and helpful -

Miinukset: There is no continental breakfast - the valet fees are outrageous for guests - no parking on site except valet -

Miinukset: Not downtown as name suggests.

Plussat: Close to Moda Center

Miinukset: Had to pay $29 for parking!

Plussat: No free breakfast

Miinukset: No free breakfast

Plussat: It was clean. Easy to find.

Miinukset: There was an $8.00 charge for parking, nothing is mentioned on their site. Wanted to charge $2.00 each for the breakfast that was included. The beds sink in the middle in both rooms we stayed in. Not Hyatt status. Rude check in

Plussat: Perfect PDX stopover location, great staff and comfortable rooms

Miinukset: Decor a little dated, but a minor comment

Plussat: The bathroom vents always on! Having only 1 bathroom with all my family, it was really nice to not have to smell eachother

Miinukset: Needed a microwave in the room, warmer blanket for the pull out sofa bed, didn't find the ice, pool was a tad bit cold but still fun, firmer pillows(personal preference)

Plussat: Clean and comfortable most staff was nice

Miinukset: I booked two rooms did not use one a d should have been given an extra night of a refund

Plussat: Nothing. I hate everything about it. Everything!

Miinukset: The employees are rude. The room was terrible. No microwave. Nothing worked. It is a dump.

Plussat: This hotel is fantastic. The prices are reasonable, the proximity to both the airport and a mall across the street is great. The rooms are spacious, the amenities are well-maintained (washer/dryer/gym etc.), and the people that work here couldn't be nicer

Miinukset: paper thin ceilings and walls

Plussat: Rude staff. Dump.

Miinukset: Total top off.

Plussat: Honestly, not a lot. It was VERY clean, which is a plus for me, but I wasn’t comfortable at all, just in general.

Miinukset: I didn’t like that I was charged an $8 parking fee, when it was not advertised anywhere, I didn’t like that the bathroom was so small, and I didn’t like the fact that I booked the room for $148, yet my bank shows $177. The picture is to show the “fees”. No fee for parking advertised at all. That’s ridiculous!

Plussat: Staff was outstanding. 2 girls at front desk absolutely rocked and were fun and made me feel very welcome!

Miinukset: Nothing

Plussat: The rooms were nice and good amount of space. Good breakfast.

Miinukset: The staff were not very friendly. The fire alarms caused an evacuation at 4:45am which ruined a whole day of my vacation. There was a parking charge of $8 that was instituted after I made the reservation (March 1st) and I still was charged for it. The parking lot was not even close to full, I'm assuming because of the coronavirus issues but they wouldn't waive the fee. The outside card reader near my room didn't work. There were pubic and other hairs my shower. Also to top it off, my card was charged more than my reservation stated.

Plussat: Good quality, friendly staff, like the shower head.

Miinukset: Please bring back hot breakfasts as soon as you are able to. Covid-19 response within businesses has been an unnecessary overreaction by Gov. Brown. Breakfast will not spread coronavirus, and is one of the main reasons I book with the Hyatt chain.

Plussat: breakfast was the only thing that put a smile on my face during this unpleasant stay. I had a smoked salmon omelette with fries and they were delicious.

Miinukset: 1) I was checked into my room about 2 hours after check-in time (I had to wait for 2 hours after getting to the hotel) 2) The room smelled like rotten fish (because of renovation work that's underway in some of the lower floors. staff knew about this. why did they check me into a horrible room then ?) 3) Thermostat in the room I was checked into was broken. It wouldn't stop and it was very loud in the night. (I did not sleep the night I stayed here)

Plussat: The beds and the pillows were very comfortable! The front staff and the cleaning lady were very friendly and accomodating. She even left extra K-cups of tea and coffee! The hotel was in a great location, and close to the MAX. We will definitely be her

Miinukset: The parking fee was very high and for the price of the hotel, unecessary.

Plussat: Enjoyed the staff and and the nice quietness of the facility and what was offered to the guests and the beds and and bedding and pillows. The staff were so helpful and friendly. We will be back.Very

Miinukset: Yes my main dislike was the restaurant on the premises; the menu has limited offerings and everything must be, spicy. We had codfish and chips, the fish had hard pieces that felt like bones but were just hard pieces that had been in the fryer too long or the microwave, if the meal is going to be high priced and pretend it is an upper end place to eat you need to have that kind of quality of food. Spicy dressing splashed on some cabbage is not any kind of coleslaw. The fries obviously were frozen plastic bag and not tasty at all, we had to ask for regular tartar sauce as they served us very spicy at first. Not everyone who walks into a restaurant wants spicy food. It would be nice to have a good place to eat in the hotel that offered a more rounded Menu, more sandwiches and burgers.

Plussat: Very accommodating staff!

Miinukset: Nothing

Plussat: Shuttle service to hospital.

Plussat: location and the comfy bed

Miinukset: Paying additional $25 for parking

Plussat: Th location is good. The food was good and the bar staff was very friendly.

Miinukset: I was not told there would be a charge for perking. The room was small and handles on the dresser drawers were broken making it awkward to open them.

Plussat: Staff were very friendly, hotel was easy to find and park at, room was very nice and clean. Walking distance to other food options. Attended a training course and the room was excellent, staff very prompt with coffee, meals and snacks which were all tasty.

Plussat: The interaction with the staff

Plussat: Comfortable bed so clean lovely room service

Miinukset: The windows couldn’t open felt too closed in

Miinukset: Would not cancel reservation

Plussat: Cleanliness of the room, size of the bed.

Miinukset: Being charged $25 parking fee to park in their lot, without any forewarning of the fee.

Plussat: Location

Miinukset: I was a bit annoyed when I booked a king and was told there were no kings avail when I got to the hotel

Plussat: I stayed 2 night there for my language exam which just hold in the next building. I love the free cookies which you can get when you check in. Will choose the hotel again~~.Ohh, the location of Boltbus stop just behind the hotel, very convenience location.

Miinukset: The room size is a bit small I think.

Plussat: Room was very nice

Miinukset: I was not told it would be around $30 to park my car overnight. That should have been explained.

Plussat: The staff was friendly and extremely helpful. We were forced to cancel our work trip after a few days due to the restrictions regarding the COVID-19 outbreak, and the hotel offered us a refund for the remaining days.

Plussat: The proximity to the Portland Metro/Rail system was great. There was also the proximity to the Lloyd Center shopping mall, which was a plus.

Miinukset: The unfortunate downside was the fact that there are vagrants wandering the area at night make it feel somewhat unsafe. Another downside is the way the night staff regard you with unbridled suspicion when you are the lobby late at night.

Plussat: Cleanliness and location

Miinukset: No refrigerator

Plussat: Very consistent good service.

Miinukset: They don’t make roast beef sandwiches to go; only ham or turkey. Can you imagine?

Plussat: It was great. Everyone was very friendly and helpful

Miinukset: We thought the price for parking our car was excessive.

Plussat: Warm cookies at check it, wonderful location and nice atmosphere

Miinukset: Nah

Plussat: The jacuzzi tub and phenomenal view of downtown

Miinukset: No

Plussat: Staff at breakfast and front desk were all exceptional. Friendly, helpful and welcoming.

Miinukset: We did not have a bathtub in our room, difficult to bath our toddler.

Plussat: The room was very nice and clean.