Portland hotellit lähellä Portland City Hall

Plussat: Location ok

Miinukset: No parking as stated on site, no comp for parking, no breakfast

Miinukset: Bed. Uncomfortable

Plussat: The staff is very friendly and helpful. The beds are very comfortable. Location is great. The Swank Restaurant in the hotel was great with good prices.

Miinukset: The price for parking is high.

Plussat: It was a great experience and enjoyed celebrating the New Year Here!

Miinukset: There was nothing to not like about it.

Plussat: The location was perfect. It's in the heart of the Downtown, right by the Arlene Schnitzer Concert Hall.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: The bed

Miinukset: Hospitality levels

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Miinukset: Price does not include parking/valet. Valet is the only option and it was $35 so add that to your rate.

Plussat: Beds are AMAZING!!! Great restaurant on rooftop

Miinukset: Unfortunately, the HVAC system is honestly unacceptably loud... I could hardly stand being in the room w the heat on... It is loud, and vibrates...causing double trouble... The only option is to pump the heat up and then go to dinner...then turn it off when you come back. This would prevent myself from ever staying at this place again. Which is a shame, bc other than this problem, the hotel is great....

Plussat: cleanliness and the room was cozy

Miinukset: no

Plussat: Room was cosy and had all the mod cons you need

Miinukset: After the Lakers game there was a 30+ min queue for the lift to go back to your room. They wouldn't open the stairs for people to go up either.

Plussat: The staff were very friendly and informative. The beds are comfortable and the room was nice. The bathroom was very clean and fancy.

Miinukset: The price of the snacks in the room.

Plussat: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Miinukset: Parking access is awkward with a very steep ramp off a one-way street.

Plussat: The lobby, the room itself was great !

Miinukset: It was right above the light rail , which ran every few minutes, room was lovely but I was up all night (w earplugs) staff said I should've requested room in quiet section of hotel..but no one suggested that option when I checkefd in!!

Plussat: Cleanliness & decor. Comfortable beds.

Miinukset: Valet staff was not the nicest. Charging for parking in a hotel that costs this much is ridiculous. The rooms (2queen bed) are tiny. Finding additional street parking was difficult.

Plussat: The facility was very nice and the room was comfortable.

Miinukset: Upfront, transparent pricing! When I read what the rate was and then the caveat “plus applicable taxes and fees,” there was no indication of what the amount would be or how it was calculated. I was completely astonished when “the fees were $42.00. The room ended up costing more than other rooms I could’ve reserved if I had known a more accurate online price.

Plussat: Location is very near the convention center and the staff are excellent.

Miinukset: None.

Miinukset: One elevator didn't work. Long wait times for it

Miinukset: The hotel charged $234 dollars to my account by accident. I'm still awaiting reimbursement from them. Still waiting for a callback from the manager as well. The rooms are located so close to the train that it was hard to sleep. It was SO loud!

Plussat: Fabulous atmosphere with a romantic lounge with creative cocktails and superior service.

Miinukset: Nothing. Every detail is paid attention to.

Plussat: I liked it’s romantic old Hollywood theme in its decor. It is in a very convenient centrally located part of downtown Portland.

Miinukset: The parking is expensive however all parking downtown is expensive. So I have no complaints, really.

Plussat: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Miinukset: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Plussat: Over the top animal friendly. Dog got a bed, treats, bowls, and her own thrashable toy. The bar was a walk through time, my favorite of our entire trip. They offered a pillow menu and we didn't even need to use it.

Miinukset: Couldn't find an outside trashcan for our doggie poo.

Plussat: Location! And hotel decor.

Miinukset: N/a

Plussat: Very nice and clean hotel.

Miinukset: Could use a few updates since its such an old hotel.

Plussat: Stunning and perfect

Plussat: The location is good. A few minutes walk away from many restaurants. The staff were friendly.

Miinukset: The size of the room was very small. It wasn't good value for money. Some of the things feel like they are really old. The head rest cushion was peeling off ( I didn't complain as it didn't bother me much). The restroom is ordinary. the knob to turn from tap to shower doesn't work well and it's a big hassle when you have soap on your hands..

Plussat: This is a beautiful old hotel. Ask for a corner room. Lovely bar and restaurant.

Plussat: Everything!!!!

Miinukset: Owner

Plussat: Service, the staff was fantastic!

Miinukset: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Plussat: no breakfast. Check in was quick. No visual newspaper. Room very small but was called Deluxe queen. We wanted to cancel one of the nights due to new home in Woodburn but was not able to do that. Good location for going to the theatre for Mannheim Steamroller which was why we booked in July. We would not stay at the hotel again.

Miinukset: Size of room for the price of the stay. No breakfast. No newspaper. We were told to use an app. Theatre was good walking distance from hotel. We don't drink alcohol and were not offered water instead of alcohol.

Plussat: Good location. Updated rooms.

Miinukset: NOISE!

Plussat: Great Staff nice location

Plussat: I liked the location.

Miinukset: It has a very small lobby. They had a surprise guest amenity charge of $26 a day that I learned about at checkout. The amenities were just things like coffee and tea in the room which are normally included in room rates.

Plussat: Location is in a good part of downtown. The lounge/library area is very comfortable and the hotel has nightly cocktail hour which is a great feature. The attached restaurant is good, though the quality of our meals there was inconsistent. The hotel decor in the room is not as interesting as I thought it would be--somewhat executive hotel-generic-y. They offer yoga mats and equipment for exercise in the room, which is great, but when you're on the mat and see all the dirt under the furniture: yuk. Staff was accommodating and friendly.

Plussat: The staff was amazing and so helpful. Really made us feel comfortable.

Miinukset: Honestly everything was great.

Plussat: Excellent location, great downtown area. Excellent food in the Headwaters Restaurant and beers in evening. Beautiful library and bar area.

Miinukset: Be aware of the somewhat low water pressure in showers. Also, even though most of the rooms are sound insulated from outside it is very different if you have a room with connecting doors. Hotel could be so much better if the interconnected rooms were better sound insulated.

Plussat: Great location!!! The room was very clean and the facilities were well maintained. The staff was so friendly and helpful. And we took advantage of the valet parking, which was great.

Miinukset: The water pressure in the shower.

Plussat: Great location downtown. Although located in the center of the action, the rooms were quiet. The room was also quite spacious. The shower was really nice - strong water pressure and hot. The Jonathan Adler bath products also smell amazing. The staff were all very friendly and helpful. We were given a local beer as a welcome beverage at check-in. The gym was also decently sized and had two Peloton bikes, which was a plus. The library is very charming, and the restaurant next door was bustling at all hours of the day. Overall, the Heathman was a great place to stay. I would happily return.

Plussat: Location, room size, staff

Miinukset: Not clean under furniture and in corners

Plussat: Clean, comfortable and good location.

Miinukset: Valet price is extreme.

Plussat: The room was spacious, airy and was decorated very tastfully. The staff (especially the doormen) were very gracious.