Portland hotellit lähellä Portland City Hall

Plussat: Good downtown location

Miinukset: The bed was horrible. It’s was not a Tempur-pedic bed as promised. It’s was lumpy and uncomfortable. We woke up back pain. Not happy when stay in an executive suite bed

Plussat: I've been staying at this hotel for years. It has an elegant lobby, excellently updated rooms, and unequaled location - close to all the Portland downtown activities and top notch retailers as well as many, many great places to eat.

Miinukset: What's not to like.

Plussat: Classic quality, great architecture

Plussat: Beautiful building, very comfortable bed and excellent bathroom. The Palm Court was great for breakfast and a drink in the evening.

Miinukset: It would have been nice to have a couple of armchairs in the room, there was only one and it was not very comfortable.

Plussat: The lovely suite and excellent bed! The beauty of the building, the concierge Cord and all the other staff

Miinukset: Bathroom ridiculously small, not enough closet space

Plussat: The surroundings and the atmosphere

Miinukset: Staff awkward, leaving hotel at 20 am and coming back at 3 pm and still room not cleaned!

Plussat: The location was great.

Miinukset: Nicer staff, they didn’t seem to care to much for customers. The doormen were great though. And our frig was not cold.

Plussat: Location was great

Miinukset: Nothing its was great!

Plussat: It's location in the central business district.

Miinukset: There were added fees that I found objectionalble.

Miinukset: Upon check in the front desk attendant told me the floor I would be staying on was haunted. I asked to be moved to an un-haunted floor, was given a lesser room than booked. And I found "hotel shuttle" does not mean the service is free, nor available 24/7.

Plussat: Enjoyed the old school, old world decore. Staff at check-in, concierge, bar and dining room were very helpful, courteous, responsive. Got a good workout in the exercise room.

Miinukset: Downtown Portland has its challenges with homeless, but the Benson is centrally located on the old town side, with easy access to public transportation. Parking is expensive, so turned in my rental car and used the light rail to get around and save money.

Plussat: The soaking tub was lovely!

Plussat: The beds and room.

Miinukset: Homeless people outside were everywhere.

Plussat: The beds were a dream and both the bar and restaurant were superb! Perfect area, close to everything.

Plussat: Good on ground floor

Miinukset: breakfast not included

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: restaurant was great. Room was clean and comfortable.

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: location close to everything

Miinukset: Walls were a bit thin?

Plussat: Secure building. Spacious room. Actual hotel building was quiet and felt small because of the layout.

Miinukset: More worn down than expected. Especially for the price. Fitness center was lackluster. Area was noisy. Room often smelled like campfire because of a drafty window and smokestack on the roof next door.

Plussat: Loved the balcony with the cute chairs. The room was spacious. And the bathroom was nice as well. This hotel was one of the few in the area that had a bathtub.

Miinukset: Didn’t find any issues.

Plussat: Great hotel, they have two separate restaurants, The Swine and The Swank. Both restaurants are lively, great Service and food. This Hotel is right in the middle of downtown Portland and a block from the metro train with quick access to the airport.

Plussat: Perfect

Plussat: The hotel was conveniently located, the rooms were comfortable, the staff was extremely nice and friendly. There was even a social hour with free wine and beer in the lobby.

Plussat: The rooms were fine. The lobby was nice and the happy hour daily was an added bonus. Excellent location.

Miinukset: The room was quite small. Even an extra toothpaste was 6 bucks and water was just as expensive. For 5-star service we should expect a few complimentary things.

Plussat: The friendliness of the staff. All the extras like a yoga mat and comfy bath robe.

Miinukset: My in room phone was broken and my room didn''t have the yoga mat already in it so I was worried I would get charged for taking it home.

Plussat: Location and cleanliness

Miinukset: Very expensive and $45.00 to park your car nightly is robbery. In addition to the parking the amount of taxes and fees added on to what I already paid was excessive.

Plussat: Beautifully decorated, great location

Miinukset: The $27 amenity fee that was charged after checkout that was not mentioned at check in I feel this was unfair as I did not use any of the extra amenities they offer. They however were gracious enough to refund the charge after I called.

Plussat: The staff

Miinukset: Not at all!

Miinukset: Beds were hard pillows were cheap but the stay was not cheap! The hotel is not maintained. Carpeting is worn out and scuffs on walls. I will not stay there again.

Plussat: Restaurant was very good. Liked funkiness. Staff very helpful and friendly. Liked wine and jazz in the afternoon.

Miinukset: Morning coffee was served in the lobby but would also like a keurig in the room. Only complaint

Plussat: It's a beautiful, art deco style. The rooms are georgous. They have a lovely socal hour room with local wines. It's a dream. Byron went above and beyond for me. It's the best service I've ever received from a hotel.

Miinukset: Nothing. I'm in love.

Plussat: Great location, friendly staff and loved the pet welcome even though we didn't have pets with us!

Plussat: Super clean, great location, friendly staff, well-decorated rooms, super comfy bed, great location, & a free beer & wine happy hour for hotel guests along with entertainment. Car is securely parked underground w/ a 24-hour valet.

Miinukset: Parking is very expensive, $45 on site but if you want to park your car off site there are many options.

Plussat: I talked with 3 staff when I was staying. They are all very friendly and helpful. Location are excellent, just in downtown, close to shopping stores and restaurants.

Miinukset: If the bathroom is cleaner, it will be perfect.

Plussat: Room was very nice; staff was exceptional

Miinukset: No.

Plussat: Loved staying at the Dossier.. going to bed was like going to heaven every night. The bathroom was incredible and the staff were just wonderful. Comfort who works in the cafe downstairs was so lovely and so welcoming. Was reluctant to leave and definitely would go back. It was an excellent experience in every way. Thank you!

Plussat: Close to the center of town!

Plussat: Location is good. There is a great bar (it’s in the other hotel kitty korner across the street).

Miinukset: Corporate-ish interior design with hip hotels near by. The resort fee is an outrageous hidden charge. Would not consider going back until they lose that practice.

Plussat: Great location next to everything

Miinukset: We were placed right next to the workout room and weights were constantly being dropped.

Plussat: The hotel staff was super friendly & the hotel was clean with beautiful decor & ambiance. We loved the connected restaurant, Rosa Rosa as well. Our entire stay exceeded our expectations.

Plussat: It did not offer Vegan or locally grown mindful foods. I liked leaving the place. The owner, Sondland, is supporting a corrupt fake president in my White House.

Miinukset: The fact that the owner, Sondland, is part of treason against the US and her citizens. Had I known of this before I booked, I NEVER would have stayed here. Also, the bathroom counter was greasy and dirty, the tissue papers looked used, and the shower drain was plugged, causing the water to spill over onto the floor. I called at least twice, and no one arrived to fix the clogged drain. I did thank a lovely maid who cleaned the bathroom earlier in the day. She was surprised that someone noticed her and thanked her. Sad but not surprising in a republican hierarchy business where their workers do not matter.

Plussat: Not much. Could not check in at 4 pm and had to wait because the room was not ready. Then after checking in the room we were given was next to someone smoking marijuana. The beds very extremely small and could barely fit my kids. Also the parking fee $45

Miinukset: See above. Make sure to warn families with kids that marijuana is legal in Oregon sand they may encounter it at this hotel.

Plussat: I like the view and the location.

Miinukset: Wish breakfast could be included.

Plussat: Very friendly staff. Room was so luxuriously comfortable

Miinukset: Could use an on site hot tub

Plussat: Charming hotel with a nice amenities and a great location

Miinukset: The staff was nice and eager to help but the follow through on requests was lacking

Plussat: Imperial resturant!!!!!

Miinukset: Check in. We were there 2 hours before another couple and they came in gave the a room with a upgrade while we were waiting. :(

Plussat: Location and great restaurant.

Miinukset: Small room

Plussat: Nice staff. Good location.

Miinukset: The room was quite small.

Plussat: The staff went out of their way to accommodate, even helped me with my tie.

Miinukset: Size of the rooms.

Miinukset: Bathroom was disappointing Extra fees were a lot

Plussat: The hotel is located on East Broadway in the heart of downtown Portland. The lobby and corridor of the hotel are very nicely designed and decorated: for example all the beautiful photo's in the corridor to the hotel rooms. The room is compact but very comfortable. Everything very clean. Comfortable very good bed, bed linnen, etc.

Miinukset: We thought that parking and breakfast was included in the allreaduy quite high price. The prices for room services and items available in the rooom fridge and in the room are very high.

Plussat: Friendly staff and location

Miinukset: For 4 star hotel room so small and cramped

Plussat: Location and amenities, staff, decor

Miinukset: Rooms are historical and therefore small, my particular room was more than fine for single person but may have proven right for a couple to share.

Plussat: Location was great!

Miinukset: I felt that the bathroom was very small. The door placement was awkward and made it difficult to walk the area of the room. It would have been nice to have some counter space for my bathroom stuff.

Plussat: Great security. Wonderful bed.

Plussat: staff were extremely kind/warm, and location was great for walking/downtown.

Miinukset: room service failed to clean our room two days in a row. hallway smelled like urine one night. room was exceptionally small, no counter space whatsoever in the bathroom, shower pressure and cold water nonexistent (meaning the shower was scalding), no hair dryer or iron in our room. for the price we paid, we expected more.

Plussat: Wonderful staff

Miinukset: The room was a little small